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http://dx.doi.org/10.5392/JKCA.2016.16.07.575

The Determinants of Organizational Cynicism of Hospital Nurses and Its Mediating Effect on the Organizational Effectiveness  

Lee, Ju-Hyun (연세대학교 보건환경대학원 보건관리학과)
Jeong, Ae-Suk (청주대학교 간호학과)
Seo, Youngjoon (연세대학교 보건행정학과)
Publication Information
Abstract
The purpose of this study was to investigate the influential factors of organizational cynicism of nurses in hospitals, and to examine data contributing the effective organizational management and the organizational effectiveness. Data were collected from 320 nurses working in a hospital in 2005. A total of 295 questionnaires were analyzed by the SPSS WIN 21.0. The leadership, job interdependence, job stress, positive and negative affectivity had significant effect on the organizational cynicism of hospital nurses. Also, the organizational cynicism had significant mediating effects on job satisfaction and organization commitment, and organizational climate showed significant indirect effects on the job satisfaction and organizational commitment. In conclusion, hospital managers and nursing directors need to adopt following strategies; open communication, friendly feedback, trust among staff, co-operation between departments and intra-departments, sharing information, creating joyful organizational climate, adequate organizational supports, fair compensation, and favorable organizational culture.
Keywords
Organizational Cynicism; Mediating Effect; Organizational Effectiveness; Hospital Nurses;
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