• Title/Summary/Keyword: Compensation program

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A study on consumer satisfaction based on company mistakes compensation program for companies advancing into overseas market: a comparison of laptop and restaurant service between Korean and Japanese consumers (해외진출 기업을 위한 기업과실 보상프로그램의 소비자 만족도 연구 : 한.일 소비자의 노트북 구매와 레스토랑 서비스 비교)

  • Sohn, Won-Sang
    • International Commerce and Information Review
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    • v.15 no.1
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    • pp.3-34
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    • 2013
  • This research, which was experimented by dividing tangible and intangible products, established the influence that affects recovery for consumers' complaint behavior and behavioral intention as per each different compensation program. In Experiment 1, the consumers, who experienced complaint behavior owing to company's mistake, have preferably recovered through the compensation program offered by the company. However, there was a significant difference in preference recovery between products that caused complaint behavior. According to the study result, the more clear preference recovery was shown in the case of purchasing laptop than the case of dining in family restaurant. Additionally, the consumers' emotion recovery was possible through compensation.; There was a emotion recovery disparity depending on product type between purchasing laptop case and dining in family restaurant case. The consumers, who experienced complaints, were only able to recover their preference, emotion, and behavioral intention through compensation of which recovery was greater in tangible product case than ordinary service. Meanwhile, there was no distinct difference between recovery compensation types even though the products were identical-type ones whereas it appeared that such tangible product which showed greater purchasing effort as laptop computer was more effective in stimulating emotion response. In Experiment 2, the purpose was to find out the difference between complaint behavior and its recovery process shown after purchase by Korean and Japanese college students, who have different consumer purchasing habits. The both consumers of the two countries, who experienced complaint behavior, demonstrated precise difference in preference recovery while the emotion and behavioral intention exhibited no disparity between the two consumer groups. In this experiment, it was learned that Korean college students were show-off purchase type consumers while on the other hand, the Japanese college students were famous product purchase type consumers. Thus, there was a clear difference in laptop computer purchase process and post-purchase evaluation between these two groups. In particular, the Korean college students had quicker preference recovery through compensation than the Japanese college students on account of their tendency to be consciousness of others. Nevertheless, there was no difference between the emotion recovery and re-purchase recovery and therefore, the compensation program for complaints was proven to affect the emotion and behavioral intention.

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A Visual Effect according to Pants Style and Geometric Pattern - Using a 3D Virtual Garment System - (가상착의 시스템을 이용한 팬츠 스타일과 기하학 무늬의 특성에 따른 시각적 효과)

  • Park, Woo Mee
    • Fashion & Textile Research Journal
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    • v.15 no.4
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    • pp.504-513
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    • 2013
  • This study evaluates the difference of visual effect according to pant style and geometric pattern. The researcher made 28 stimuli-combination of four pant Stiles (classic, baggy, skinny, and bell-bottom) and seven geometric pattern (large vertical stripe, small vertical stripe, large horizontal stripe, small horizontal stripe, large check, small check, and hound's tooth check). The test involved 96 female college students. The stimuli were made with the i-Designer computer program. The panels tested the computer screen images of all manikins wearing pants. A 7-point scale was used to evaluate each image. For the data analysis, ANOVA and Duncan-test were applied along with an SPSS program. The results of this study are as follows. Three factors (lower-body compensation, abdomen highlight, and length compensation) influenced the visual effect pant styles and geometric patterns. The skinny style and large vertical stripe evaluated positively in elongated height and leg length and a slimmer overall body. It was shown that the vertical stripe pattern was evaluated as more positive than the horizontal stripe pattern in the visual effect; particularly, the results showed distinct aspects in the classic pants style. The mutual influence of the visual effect (according to pants style and geometric pattern) were indicated as two factors of lower-body compensation and length compensation. A more positive visual effects resulted in a higher mutual influence on pant style and geometric pattern.

Time Delay Compensation for Output Voltage Vector Selection in Direct Torque Control of Induction Machine (유도전동기의 직접토크제어 시스템에서 출력전압벡터선정을 위한 시간지연의 보상)

  • 최병태;박철우;권우현
    • Journal of Institute of Control, Robotics and Systems
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    • v.9 no.8
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    • pp.632-639
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    • 2003
  • This paper proposes a simple compensation scheme for the time delay caused by measurement, calculation and selection of voltage vector in Direct Torque Control (DTC) of an induction motor. In general scheme, it is difficult to know the exact delay time, furthermore the delay time can be varied by program routines for calculation and processing of measured data. In this proposed scheme, by applying voltage vector at the beginning of next sampling period, a fixed delay time is achieved and its compensation becomes much simpler. Furthermore, with the simple compensation algorithm, an improved performance can be achieved by shortening sampling period. Experimental results prove the feasibility of the proposed scheme in induction motor control.

Volumetic Error Compensation of a Coordinate Measuring Machine using a Software Method (3차원 좌표 측정기의 Software에 의한 Volumetric 오차 교정)

  • Park, June-Ho;Lee, Eung-Suk;Yang, Jong-Hwa;Cho, So-Hyug
    • Journal of the Korean Society for Precision Engineering
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    • v.11 no.4
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    • pp.158-164
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    • 1994
  • A volumetric error compensation method was stueide with measuring systematic error of a Coordinate Measuring Machine(CMM). The volumetric error equations were proposed for a Moving Bridge type CMM. Using the error equations, error vectors in the measuring volume were corrected by a software method. The CMM was controlled by the compensation program separately in the measuring and moving function of the CMM proving. The linear accuracy of the CMM was measured by the Laser Interferometer and compared with the data before the volumetric error compensation. This method was proved as low cost and effective to reduce the systematic error of the CMM, as no hardware modification is required.

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The Development of the Compensational Thinking Through the Compensation activities of 'Thinking Science' Program ('생각하는 과학' 프로그램의 보상 논리 활동에 의한 보상적 사고 수준 변화)

  • Kim, sun-Ja;Lee, Sang-Kwon;Park, Jong-Yoon;Kang, Seong-Joo;Choi, Byung-Soon
    • Journal of The Korean Association For Science Education
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    • v.22 no.3
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    • pp.604-616
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    • 2002
  • The purpose of this study was to analyze the development of the compensational thinking by the compensation activities of 'Thinking Science' program. The 138 students were sampled in elementary schools and were divided into two groups, the experimental group of 74 students and the control group of 64 students. Both the compensation activities of the 'Thinking Science' program and a regular science curriculum were implemented to the experimental group, while only a regular science curriculum to the control group. Both experimental and control group were pre-tested with Science Reasoning Task II and compensational thinking test I and were post-tested with compensational thinking test II. This study revealed that the types of strategies used in compensation problem solving were categorized as illogical explanation, rule automation, proportionality, explanation in qualitative terms, additive quantification, inverse proportionality and were related to the context of the items. It was found that compensation activities of the 'Thinking Science' program were effective on the development of the compensational thinking.

Effect of Intensively Complex Physical Therapy Program on Pain, Range of Motion and Muscle Function in Traumatic Low Back pain: A preliminary study (집중 복합 물리치료 프로그램이 외상성 요통 환자의 통증, 관절가동범위와 근기능에 미치는 영향: 예비연구)

  • Young-Hyeon, Bae;Moon-Ju, Ko;Young-Bum, Kim;Sung Shin, Kim;Kyung-Ju, Seo; Chan, Park;Sun-Mi, Kim;Joon-Kyung, Choi
    • Journal of Korean Physical Therapy Science
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    • v.29 no.4
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    • pp.75-85
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    • 2022
  • Background: The purpose of this study was to investigate the effect of intensively complex physical therapy program on pain, range of motion (ROM) and muscle function in traumatic low back injury by industrial accident. Design: Prospective study Methods: Eight patients with traumatic low back injury by industrial accident participated in this study. They were treated the intensively complex physical therapy program including daily 60 minutes therapist supervised physical therapy at 5 times a week and 30 minutes manual therapy at 5 times a week in 12 weeks. Evaluation was performed before the commencement of the training and again 4, 8 and 12 weeks. There were measured Numerical Rating Scale (NRS) for evaluating pain, ROM of trunk, and isometric muscle strength of trunk, core muscle endurance, neuromuscular control ability for evaluating muscle function. Results: NRS was significantly improved according to time (p<0.05). ROM of extension and rotation, isometric muscle strength of trunk and hip, core muscle endurance and neuromuscular control ability were significantly improved according to time (p<0.05). Conclusion: We could confirm the superiority effect of intensively complex physical therapy program on pain, ROM of trunk and muscle function in traumatic low back pain with industrial accident.

Digital Hearing Aid Fitting Program Testing System Development (디지털 보청기 적합 검증을 위한 전기음향 시험장치 개발)

  • Jarng, Soon-Suck;Kwon, You-Jung;Lee, Je-Hyung
    • Proceedings of the IEEK Conference
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    • 2005.11a
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    • pp.415-418
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    • 2005
  • DSP chip parameters of a digital hearing aid (HA) should be optimally selected or fitted for hearing impaired persons. The more precise parameter fitting guarantees the better compensation of the hearing loss (HL). Digital HAs adopt DSP chips for more precise fitting of various HL threshold curve patterns. A specific DSP chip such as Gennum GB3211 was designed and manufactured in order to match up to about 4.7 billion different possible HL cases with combination of 7 limited parameters. This paper deals with a digital HA fitting program which is developed for optimal fitting of GB3211 DSP chip parameters. The fitting program has completed feature from audiogram input to DSP chip interface. The compensation effects of the microphone and the receiver are also included. The paper shows some application examples.

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Prediction and Compensation of Differential Column Shortening in 52 story Amatapura Apartment Building (52층 아마타푸라 아파트의 기둥 부등축소량 예측 및 보정에 관한 연구)

  • 조석희;송진규;정하선;이상순;이태규;김진근
    • Proceedings of the Korea Concrete Institute Conference
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    • 1998.04a
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    • pp.397-402
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    • 1998
  • The objectives of this paper are to estimate differential column Shortening and to determine appropreate compensation amount in 52 story Amatapura Apartment in Indonesia. for this, a computer program based on PCA and CEB-FIP code is developed. The results show that Elastic and Creep strain are the main factors of column shortening and the maximum differential shortening is appeared near the middle of the building height. The results between field survey and estimation have some difference, the most influential factor of the difference can be lateral restraints provided by horizontal members, which cannot be handled in this developed program. Hence introducing the modification factors from various field survey, this program can be used properly in design and construction procedures.

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The Study on Satisfaction of the Damage Compensation Caused by the Released Asiatic Black Bear (반달가슴곰 피해에 대한 보상 만족도 연구)

  • Kim, Bo-Hyun;Kim, Young-Geun;Yang, Doo-Ha;Skripova, K.V.;Lee, Kyong-Jae
    • Korean Journal of Environment and Ecology
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    • v.22 no.5
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    • pp.536-543
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    • 2008
  • This study was carried out to review the satisfaction with compensation for damage caused by the released Asiatic Black Bears into the whole area of Jirisan National Park and to offer basic data for reasonable conflict management with local community. A questionnaire survey was conducted from Jun. 2007 to Dec. 2007 on 93 subjects who got their compensations for the bear damage from 2004 until 2007. The results stayed at a middle level of satisfaction with the proper damage indemnity program with as mean $3.14{\pm}0.85$ points on the basis of 5 point scale. The satisfaction with compensation was found to have a significant correlation with the factors, such as income levels, whether to agree to restoration project, compensation money and compensation procedures. The compensation plan through the Animal Damage Compensation Consultation Committee was accepted positively(mean: $3.3{\pm}0.9$); however, to the compensation plan for the 80% compensation of actual amounts of bear damage, was acknowledged negatively(mean: $2.6{\pm}1.11$).

Effect of Multifaceted Intervention Program on Multi-Dimensional Psychologic Condition, Empowerment, Work Readiness, and Functional Capacity in Industrially Injured Workers (다면재활프로그램이 산업재해근로자의 다차원 심리상태, 역량강화, 직업복귀준비 및 작업능력에 미치는 효과)

  • Noh, Dong-hee;Song, Moon-Hee;Jo, Eun-Ju;Kang, Seong-Gu;Kim, Kyoung-Hwa;Kam, Kyung-Yoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.2
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    • pp.293-301
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    • 2018
  • This study examined the effects of a multifaceted intervention program on the psychological condition, empowerment, work readiness, and functional capacity for job performance of industrially injured workers. Twelve injured workers in C hospital were included in this study. The subjects participated in a social rehabilitation program 2 hours a day, twice a week, for 8 weeks in total, as well as a work hardening program 3 to 4 hours a day, 5 times a week, for 8 weeks in total. The study was conducted from March to September, 2017. A multi-dimensional psychological examination, empowerment scale, work readiness interview and functional capacity evaluation were conducted and the test scores compared before and after the program with the Wilcoxon signed rank test. In the multi-dimensional psychological examination, there were significant differences in the levels of anxiety, depression, lack of social support, and somatization symptoms (p<.05) except anger. The participants also showed significant differences in the empowerment scale, work readiness scale, and functional capacity evaluation. This study suggests that a multifaceted intervention program can be effective in improving the psychologic condition, empowerment, work readiness, and functional capacity of industrially injured workers and, in turn, may improve their rate of returning to work.