• Title/Summary/Keyword: Community satisfaction

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A Study on the Factors Influencing the Satisfaction of Community Service: Focused on G metropolitan city

  • Jang, Chun-Ok
    • International Journal of Advanced Culture Technology
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    • v.7 no.1
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    • pp.1-7
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    • 2019
  • The purpose of this study is to investigate and analyze the service satisfaction of users using community service, and to suggest directions for continuous growth and high service of social service providers in the future. This study was conducted on G metropolitan cities. T-test and one-way ANOVA were conducted for the comparison of 476 users of social service users by gender, income level, and age. In addition, multiple regression analysis was conducted to identify factors affecting user satisfaction. The statistical package analyzed was SPSS 21.0. As a result of the study, the application process, the satisfaction of the service period, and the satisfaction of the service provider were statistically significant at the income level. In addition, in the age group satisfaction, the application procedure, the satisfaction of the service period, the satisfaction of the service frequency, and the satisfaction of the workforce were statistically significant.

Factors Affecting Communication Satisfaction of Geriatric Caregiver : Focusing on the case of an urban-rural complex community (노인 돌봄서비스 제공자의 의사소통 만족도에 영향을 미치는 요인 : 도·농 복합 지역사회의 사례를 중심으로)

  • Jongmuk Oh;Juhee Park;Jongnam Hwang
    • The Journal of Korean Society for School & Community Health Education
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    • v.24 no.3
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    • pp.37-50
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    • 2023
  • Objectives: The aim of this study was to identify factors influencing communication satisfaction between geriatric caregivers and older adults in urban-rural complex communities. The ultimate goal was to design local community educational programs and policies to enhance communication satisfaction among geriatric caregivers and improve the quality of care services for older adults. Methods: To identify factors influencing communication satisfaction between elderly caregivers and older adults, a survey titled "CCEP: Assessment of Communication Status between Elderly Care Service Providers and Recipients" was conducted from February to July 2020, focusing on rural-urban complex areas. The survey was administered based on providers of elderly healthcare services. The survey targeted 131 respondents involved in providing care services for older adults. The dependent variable of this study was the communication satisfaction reported by elderly caregivers in their interactions with the elderly. The independent variables included perceptions of older adults, factors associated with communication difficulties, and communication efforts. Additionally, gender, working environment, working experience, and the proportion of face-to-face interactions with older adults during caregiving were controlled for the hierarchical multiple regression analysis. Results: The analysis revealed that communication efforts with older adults significantly influenced communication satisfaction (β=.09, p<0.01). However, perceptions of the elderly and communication hindrance factors did not have a significant impact on communication satisfaction among geriatric caregivers. Conclusion: Effective communication between geriatric caregivers and older adults is crucial for identifying and meeting the needs and demands of caregiving services, and it plays a vital role in overall caregiving service satisfaction. To enhance communication skills and satisfaction among geriatric caregivers and ensure the appropriate fulfillment of elderly care needs in the local community, the development of community-centered, specialized health communication programs and other initiatives will be necessary in the future.

The Effect of Sense of Community on Learner Satisfaction in Online Learning : A Meditating Model

  • Lee, Sang-Kon;Lee, Ji-Yeon
    • Journal of Information Technology Applications and Management
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    • v.15 no.3
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    • pp.153-167
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    • 2008
  • This study examines the effect of sense of community on the relationship between learner satisfaction and influencing factors related to the online learning environment. Influencing factors related to the online learning environment are derived from previous literature and classified into two groups : social dimension (leader's enthusiasm, offline activities) and system dimension (usefulness, ease of use, enjoyability). Learner satisfaction is defined as the learners' perceived learning gains from taking an online class. Study participants included 250 university students from two different institutions. The participants were divided into 43 groups and asked to complete an online TOEIC preparation module using a commercial cooperative learning system over 4 weeks. Data were collected at three points for each participant, at the beginning, 3 weeks after, and at the end of the online module. Two system factors related to the online learning environment (ease of use, usefulness) directly influenced learner satisfaction, while social factors indirectly influenced learner satisfaction through the mediating role of sense of community.

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A First Study on the Improvement of Quality of Life in Farm Household (농가생활의 질적 향상을 위한 연구보고 I - 경영형태별 농가주부의 특성과 농업경영 -)

  • 최덕경
    • Korean Journal of Rural Living Science
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    • v.9 no.1
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    • pp.79-95
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    • 1998
  • The purpose of this study is to investigate quality of life in farm households. This study examines some related factors which influence the well-being of the family life among the rural housewives, based on the farm management, household management, the satisfaction of the household and the satisfaction of community. Questionnaires were distributed to the 200 housewives residing in Anseong. The 187 data obtained were analyzed by frequency, percentage and mean. Based on the above findings, it has been found that the role od the rural housewives is very important. Because they works not only at home but also in work. The satisfaction of rural housewives about family living and community is very low. In order to improve work, work course should be mechanized. If greater attentions should be directed to the satisfaction of leisure activities, the quality of family life could be improved and stabilized.

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The application of QSL model in mobile community site: Exploratory Approach (모바일 커뮤니티 사이트에서 QSL모형 적용: 탐색적인 접근)

  • Kim, Gye-Su;Kim, Yong-Cheol;Sin, Jong-Seop
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.04a
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    • pp.23-27
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    • 2006
  • Internet community's popularity Is growing at an impressive rate. Sooner or later, most people come face to face with the decision of using the mobile internet or mobile community. This study developed and empirically tested a research model, QSL(Quality-Satisfaction-Loyalty) model. The reliability and validity of the measurement test were peformed. Based on a survey at university, this study showed that consultation system is significant on overall customer satisfaction. The possibility of human network is very important in generating overall customer satisfaction. We empirically found that the important role of customer satisfaction as partial moderating factor between service qualities and customer loyalty.

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Effects of Combined Training with Respiratory Equipment on Lung Function, Balance, and Life Satisfaction of Elderly People in Community

  • Kim, Eun-Ja
    • International journal of advanced smart convergence
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    • v.11 no.4
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    • pp.216-226
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    • 2022
  • In this study, we selected and trained 9 people in the diaphragm training group and 9 people in the power-breath training group among elderly people aged 65 or older living in the community, and investigated the effect of combined training using respiratory equipment on lung function, balance, and life satisfaction. We conducted the elderly to do combined exercises, twice a week for a total of 6 weeks, that include the breathing training by diaphragm, the breathing training using Power-breath equipment, and the training using a theraband. We evaluated the changes in the lung function, the balance, and the life satisfaction before and after the intervention for our study subjects.As a result of our measurement, lung function, balance, and life satisfaction showed significant changes in the experimental group that performed the combined training using Power-breath equipment. As a result of the study, we confirmed that the elderly in the community had a positive effect on the life satisfaction by improving lung function and balance ability after conducting a combined training using respiratory equipment.

The Users' satisfaction of the Community center in Apartment (아파트 거주자의 커뮤니티센터 이용 만족도)

  • Choi, Young-Joo;Kim, Mi-Hee
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2008.11a
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    • pp.211-216
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    • 2008
  • The purpose of this study to suggest the design guide line for the community center through the analysis of the satisfaction of the community facility and program in apartment. This study was approached by using both thoretical investigation and questionnaire survey. Survey was done examining 5 different apartment in Gwang-ju, which were all built from the year 2005 to 2007 and 268 residents were collected for questionnaire survey. As the result of this study, the satisfaction and usage of community facilities and programs showed higher indoor exercise field including yoga, golf and health club than others. Also the result can be used a basic data when planning new community center.

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The Effects of Authentic Parental Competence and Awareness of the Early Childhood Educational Community on the Life Satisfaction of Mothers With Preschoolers: A Comparison of Employment Status (취원 유아 어머니의 삶의 만족도에 대한 부모 참 역량과 유아교육공동체 인식의 영향: 직업유무별 비교)

  • Chung, Kai Sook;Cha, Jee Ryang;Mun, Ji Ae
    • Korean Journal of Child Studies
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    • v.37 no.6
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    • pp.95-106
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    • 2016
  • Objective: The purpose of this study was to examine the effects of authentic parental competence and awareness of early childhood educational community on the life satisfaction of mothers with preschoolers depending on mothers' employment status. Methods: A total of 238 mothers (98 employed, 130 unemployed) whose children were attending early childhood institutes participated in a survey measuring three variables. Results and Conclusion: The findings of the study were as follows: First, there were positive correlations between authentic parental competence, awareness of early childhood educational community, and life satisfaction, regardless of employment status. Second, comparing employed mothers with unemployed mothers, a common variable affecting life satisfaction was social competence, a sub-variable of authentic parental competence. Further, self-system competence, a sub-factor of authentic parental competence, influenced life satisfaction for employed mothers, and sharing core values, a sub-variable of awareness of the early childhood educational community, influenced life satisfaction for unemployed mothers.

Job Satisfaction and Related Factors among Community Health Practitioners (보건진료원의 직무만족에 영향을 미치는 요인)

  • Jung, Kwuy-Im;Yoon, Suk-Ok;Shin, Hyun-Joo;Shin, Dong-Soo
    • Journal of Korean Academy of Rural Health Nursing
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    • v.4 no.2
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    • pp.120-127
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    • 2009
  • Purpose: This study was done to identify factors related to job satisfaction according to socioeconomic status and job related factors among community health practitioners. Method: A total of 91 community health practitioners participated in the survey. The survey was performed in November, 2008. The survey instruments included socioeconomic factors, work related factors and job satisfaction. The statistical analysis included frequencies, percentages, means, standard deviation, t-test, ANOVA, Scheffe test and multiple regression. Results: The mean age was $44.03{\pm}5.21$ years, 35.1% graduated from baccalaureate program. Job satisfactions related to wage level and job description had relatively lower score than other items. Job satisfaction was significantly different by education level, marital status, and motivation for choosing to be a community health practitioner. Conclusion: Characteristics of community health practitioners are changing and the Korean government needs to up-date job descriptions and welfare policies according to the higher quality of public health practitioners.

The Effects of Quality of Care, Image, Role Performance Perceived by Community Residents on Medical Service Satisfaction to Public Hospitals (지역주민이 인지하는 의료의 질, 이미지, 역할수행이 공공병원 서비스 만족도에 미치는 영향)

  • Hwang, Eun Jeong;Moon, Jungjoo;Sim, In Ok
    • Health Policy and Management
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    • v.24 no.2
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    • pp.153-163
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    • 2014
  • Background: This study aims to explore the effects of quality of care, image, and role performance perceived by community residents on medical service satisfaction to public hospitals. Methods: The subjects of this study were selected in the community residents around 39 district public hospitals. The questionnaire were included 4 factors and 16 items. The data were collected utilizing call-interview by a survey company. Results: The community satisfaction was positively correlated with quality of care, image, and role performance of public hospitals (p<0.001). As the results of multiple logistic regression, the significant variables of community satisfaction were quality of care (odds ratio [OR], 1.353; 95% confidence interval [CI], 1.211 to 1.511), image (OR, 1.487; 95% CI, 1.280 to 1.727), role performance (OR, 1.240; 95% CI, 1.085 to 1.416) among subjects having use experience of public hospitals. The significant variables of community satisfaction were quality of care (OR, 1.240; 95% CI, 1.175 to 1.309), image (OR, 1.328; 95% CI, 1.232 to 1.432), age (OR, 3.051; 95% CI, 1.385 to 6.724), monthly incomes (OR, 0.420; 95% CI, 0.198 to 0.892) among subjects not-having use experience of public hospitals. Conclusion: Public hospitals have to effort to improve image and satisfaction of community through providing quality of care, and role performance. It is possible to support them by the central and local government.