• 제목/요약/키워드: Community Service

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빈곤여성가장을 위한 서비스 제공에 대한 민-관 인식 차이에 관한 연구: 지역사회 거버넌스 실현의 현실적 간격을 중심으로 (A Study on Community Governance of Public Sector and Service Agencies : Focusing Differences of Perceptions Between Local Officials and Workers in Social Service Agencies Working for Poor Female-headed Households)

  • 송다영;김유나
    • 한국사회복지학
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    • 제60권3호
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    • pp.177-200
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    • 2008
  • 본 연구는 빈곤여성가장 가구를 위한 서비스 전달체계 안에서 함께 공조하고 있는 지방자치단체 공무원과 기관종사자간 민관협력체계의 현실과 간격을 진단하고, 보다 효율적인 지역사회 서비스 전달체계를 형성하기 위한 정책적 고려사항들을 탐색하는데 목적이 있다. 이를 위하여 본 연구는 지역사회에서 빈곤여성가장을 위한 지원 사업을 담당하고 있는 지방자치단체 자치구 공무원과 사회복지기관 및 기타 관련 기관 종사자를 대상으로 한 설문지 조사를 실시하였다. 연구결과 첫째, 조사대상자의 약 70%가 지역사회내 민관협력체계나 기관간 네트워크가 제대로 이루어지지 않고 있는 것으로 지적하였다. 둘째, 지역사회 내 빈곤여성가장 발굴을 위해 보다 적극적으로 업무를 수행하고 있다고 평가하거나, 유관 기관간 협력 네트워크가 잘 이루어진다고 평가한 사람일수록 빈곤여성가장 가구를 위한 사회복지서비스가 충분히 전달되고 있으며, 필요도와 충족도간 격차는 줄어들었다고 진단하고 있었다. 셋째, 공공부문과 유관 민간기관간 종사자들은 다른 모든 요인을 통제한 이후에도 빈곤여성가장 가구의 탈빈곤을 위한 사회복지서비스의 필요성과 충족정도, 여성가장 탈빈곤 저해요인 등에 대한 인식에 있어서 현저한 격차가 있는 것으로 나타났다. 결론에서는 빈곤여성가장을 위한 사회서비스 전달체계안 공무원과 기관종사자간 인식의 차이를 해소하고 보다 효과적으로 서비스를 대상자에게 전달할 수 있는 정책방안이 모색되었다.

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지역사회서비스투자사업의 구매결정 요인과 품질만족 차이 분석 (Analysis of the Difference Between Purchasing Decision Factors and Quality Satisfaction of Community Social Service Investment)

  • 장춘옥;이정은
    • 문화기술의 융합
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    • 제7권4호
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    • pp.251-256
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    • 2021
  • 현재 지역사회서비스 분야는 다양한 형태의 서비스 제공 방식이 가능한 형태로 앞으로 사회서비스 시대를 맞아 수요가 더욱 증가할 것으로 예상한다. 그러나 지역사회서비스투자사업은 상품으로서의 재화와 서비스의 거래가 이루어지는 추상적인 영역에서 인간의 행동에 영향을 미치는 심리의 작용이나 원리에 시장기제을 도입하여 공정한 경쟁을 통한 질적 향상을 위한 구조를 만들었으나 현재 사회서비스 시장은 서비스품질의 체계적인 관리 및 모니터링이 부족한 실정이다. 본 연구의 목적으로 이러한 환경적 요구에 맞게 수요자 방식의 사회서비스 품질향상을 위해 서비스 선택에 대한 요인들과 서비스품질과의 관계를 알아보고 품질향상을 위해 연구결과를 활용하고자 한다. 본 논문에서 사용될 연구모형은 지역사회서비스투자사업 품질측정에 사용되고 있는 신뢰성, 응답성, 공감성, 확신성, 유형성 등으로 서비스 만족의 5가지 요소영역을 측정하여 서비스 구매결정요인과 서비스 품질만족의 차이를 알아보고자 한다. 또한, 본 연구의 4가지 연구가설의 주요요인을 찾아내어 그 결과를 활용함으로써 지역사회서비스투자사업의 품질향상을 유도할 수 있는 다양한 전략적 시사점을 제시하였다.

Service Quality Measurement of In-Flight Meal Service: A Comparison between Korean and Foreign-Based Airlines

  • Baek, Seung-Hee
    • Journal of Community Nutrition
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    • 제8권3호
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    • pp.153-159
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    • 2006
  • The current exploratory study investigates and compares the perceptions of the service quality of in-flight meals through the evaluation of recent consumers (within 2 weeks) of services provided by Korean and foreign-based airlines. Twenty (20) items for measuring service quality were categorized into three factor dimensions of 'food quality', 'employee service', and 'professionalism'. Among these, 'employee service' was rated highest by Korean and foreign-based airlines. When items representing each service quality dimension were analyzed and compared, only the 'food quality' dimension of Korean-based airlines was perceived higher than that of other foreign-based airlines. Findings also revealed a spectrum with some items with higher or lower mean values within each service quality dimension. Results of this study can expectedly be used to benefit both from a theoretical and practical point of view by providing empirical data that measure the service quality of in-flight meal service.

일차보건의료조직에서의 방문간호사업 실태조사연구 (A Study on Visiting Nursing Service in Primary Health Care Units)

  • 임영옥;소애영
    • 지역사회간호학회지
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    • 제10권2호
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    • pp.480-493
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    • 1999
  • The visiting nursing service is an essential part of public health. The purpose of this study was to analyze the visiting nursing service in primary health service centers. The data were collected from visiting nurse records in Wonju City Health Center, Myun Health Center and Community Health Subcenters. The period of data collection was from April 6 to July 15, 1998. The major findings were as follows: 1. Characteristics of 36 service providers. 1) Age : Over 40 years old - 66.7% 2) Educational level: The proportion of registered nurses was 47.2% and nurse aids 52.8% 3) Career: The proportion of providers who worked over 11 years in Public Health Service was 7.8% 2. Characteristics of Subjects 1) The major health problems were cerebro vascular attack, hypertension, D. M., arthritis, gastrointestinal problems and psychiatric problems. The prevalence of chronic health problems increased with age, except for mental illness. 2) The prevalence of cancer was 4.3/1000. 3. Contents of Home Visiting Nursing Services. 1) The major service was education and counseling. 2) The other services were Direct Care(ROM exercise, wound care, physical therapy, basic nursing care etc,) as 56.5%, of the work involved Indirect Care(teaching, counseling, emotional support, etc,) 30.3%, medication - 11.7%, and referral to hospitals - 1.5%.

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경기도 정신보건센터 서비스에 대한 가족 만족도 조사 - 경기도 31개 정신보건센터를 중심으로 - (A Study on Family Satisfaction with Community Mental Health Center Services in Gyeonggi Province by Families of People with Mental Illness)

  • 김희정
    • 대한간호학회지
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    • 제39권1호
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    • pp.124-135
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    • 2009
  • Purpose: The purpose of this study was to evaluate the service satisfaction for families who have someone with mental illness, and are using community mental health centers in Gyeonggi Province. Methods: The participants in this study were 796 family members. Data were collected using Family satisfaction survey questionnaire developed by the author (23 items on family service and 15 items on client service). Results: The total satisfaction level for the service with family and client resulted in above average scores. Of the 23 service items, data showed the highest level of satisfaction was with professional skills and attitude, and day rehabilitation programs, and the lowest for professional activities for advocacy and social welfare benefits, emergency & crisis intervention, medical expense subsidies. Of the 15 service items, job and housing related service had the lowest level of satisfaction. Conclusion: It is recommended that psychiatric emergency & crisis intervention programs and system development be accelerated. Also, there is a need to develop medical expense subsidy programs for older family caregivers, job and housing focused rehabilitation programs and community facilities for the client, as well as more active and powerful professional advocate activities for persons who have mental disabilities and their families.

지역사회 봉사활동과 연계한 교양 교과목 개발 (Development of a Design Model for Community Service Activities based Learning (CSAL))

  • 이희화;김현주
    • 문화기술의 융합
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    • 제10권1호
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    • pp.297-305
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    • 2024
  • 사회가 빠르게 변화함에 따라 이에 따른 교양교육의 역할과 위상도 많은 변화를 일으키고 있으며 이에 따라 학교 주위의 다양한 사회 및 문화 환경과 밀접한 관계를 형성하고 있다. 특히, 글로컬 시대가 도래하면서 지역과 대학 간의 산업, 문화, 봉사, 교육 등 다양한 분야에서 그 연대성이 더욱 강화되고 있는 시점에서 그에 따른 교양교육이 나아가야될 방향과 적합한 지역 연계 교양교육 모형개발도 활발하게 연구되고 있다. 우리는 본 연구에서 대학이 지역사회 봉사와 연계성을 가지고 지역봉사에 보다 밀접하게 다가가기 위한 지역사회 봉사활동과 연게한 교양 교과목 (Community Service Activities based Learning, CSAL)을 개발하고, 교육 사례 분석과 함께 실제 지역사회봉사단체와 연계하여 적용함으로써 향후의 대학-지역 협력 모형개발 및 이의 적용과 관련된 유의미한 정책적 시사점을 제공하고자 하였다. 또한, 우리는 지역사회 봉사와의 연계을 위해서 본 지역자치제가 운영하는 지역봉사단체와 면밀히 협업하였으며 이를 통해서 수업 커리큘럼을 위해 지방의 한 대학과 그 지역의 봉사단체와 실제 협력 수업을 검토하고, 이에 대학-지역 교육생태계 활성화 모형을 개발하였다.

보건소 한방지역보건사업의 개선방안에 대한 연구 (A Research on the improvement measures about Community-based Korean medical public health service in public service center)

  • 최광진;김홍준;안상우
    • 한국한의학연구원논문집
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    • 제10권1호
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    • pp.107-117
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    • 2004
  • Each Local public heal public health service center is in difficult situation on programing and performing of local public health service. The purpose of research is to inquire of the present state of local public health service and search long-term developmental methods. The first, in order to accomplish this purpose, I distributed questionnaires to Korean medical doctors, who are worked in public health service center and researched that. The second, based on these findings, I proposed planning for upcoming project for activating local public health service on Korean medicine.

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지역사회중심 가정간호 시범사업 성과평가를 위한 기초연구- 서울시 간호사회 주관 - (A Preliminary Study for Evaluating on Demonstration Project of Community-based Home Health Care Nursing Services by the Seoul Nurses Association)

  • 유호신;이소우;문희자;황나미;박성애;박정숙;최행지;정기순;한상애
    • 대한간호학회지
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    • 제30권6호
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    • pp.1488-1502
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    • 2000
  • This study, based on current home nursing services, aims at promoting measures for establishing a community-based home nursing system derived from the pilot home nursing demonstration project conducted by the Seoul Nurses Association. The study was based on an analysis of home nursing records from march 1993 to December 1999. The following is a summary analysis, based on individual characteristics of the patients, the organization, which recommended the service for their patients and personnel services. 1. The service has been used by many elderly people 60years of age or older(66.4%). and married people(60.9%). The average number of visits by service personnel for patients of city government was 23.5. This is 2.5 times as many visits by general patients. General patients(20.2%) had only one visit from service personnel, while 65.5% of patients of city government had 10 or more visits. Particularly, for government recommended patients, 72.7% of the patients were recommended by nurses, while only 21.9% where referred to the services by doctors. The main focus of a home nursing service was to maintain present health status (53.4%), and hospice(11.6%). Also to increase hospital-based home nursing services focused on recovery(55.9%) and maintain present health conditions (19.0%). 2. For general patients, 42.0% of patients were suffering from problems related to CVA, 11.3% from high blood pressure, and for patients referred from city, 21.2% from skeletal muscular disease. Results of home nursing services 29.4% of patients were able to recover or maintain their health status, but 48.9% of the patients died. Another main point of community-based home nursing services is medication(6.7%), other basic nursing services(6.1%), special treatment, instructions on how to use medical devices(5.9%), change of physical posture(4.6%), and training on changing physical positions(4.7%). As mentioned above there were some differences between the characteristics of patients who used the pilot home nursing service conducted by the Seoul Nurses Association and those hospital-based service users. The results are believed to be useful to support a community-based home nursing service model. Particularly, patients under medical supervision and patients recommended by government-run health clinics show a higher frequency and longer use of home nursing services compared to general patients or hospital-based home nursing service users. According to the study, nurses accounted for a large number of recommendations for home nursing services. Many patients with CVA, high blood pressure, skeletal muscular disease and bedsores used community-based home nursing services, while others used the service for minor treatments or maintaining their current health status. Based on the study, the researchers make several suggestions to establish a community- based home nursing service system. First, different ways of setting up a community-based home nursing system have to be mapped out based on the evaluation of the pilot home nursing service conducted by the Seoul Nurses Association. Secondly, a new, community-based, home health care nursing service model, and reimbursement payment system have to be developed. This is based on the outcome of the analysis, and implemented policy. Accordingly, efforts are needed to develop a community- based home nursing system with an intermediary role to promote the visiting nursing services of government-run health centers.

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지역사회 치매가족의 간호요구도 (Nursing Service Needs of Caregivers for Demented Elderly in the Community)

  • 오진주
    • 지역사회간호학회지
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    • 제14권1호
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    • pp.120-131
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    • 2003
  • Purpose: to investigate nursing service needs of dementia caregivers in the community, and, also to provide basic data that is helpful in developing nursing intervention for them. Method: MMSE-K exam was administered on 15,216 men more than 65years old who live in Gu, Seoul city, and the subject of this study were caregivers of 792 demented elderly who were below 20 points in the MMSE-K exam. Result: Total score of nursing service needs of family appeared lower than average. By specific area, information nursing needs was the highest(M=3.29), and therapeutic nursing needs (M=3.31), welfare service nursing needs(M=3.32), emotional support nursing needs (M=3.34) followed in order. The factors which increased the total score of nursing service needs of dementia caregivers as general and physical characteristics were man (p=.04), lower ADL (p=.00) and IADL(p=.00), longer length of sick days(p=.01), having diseases(p=.03), decline of cognition(p=.00), existence of dementia symptom(p=.00). And. high economic status(p=.03), good caring attitude(p=.00) were family characteristics which increased the nursing service needs of caregivers. As predicting variables dementia symptom (10.4%), caring attitude(1.9%), existence of economic activity (1.5%), and length of sick days(1.2%) exhibited explanation power in order. Conclusion: In future, active intervention methods that correspond to family nursing service needs have to be developed, and it is also needed to develop nursing intervention strategy on specific problem with dementia problematic behavior, exercise etc.. Also, it is needed to do research on the caring attitude of dementia family because active caring attitude of family was significant influencing factor on nursing service needs of family.

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안산시 주민센터의 공간구성 및 면적배분에 관한 연구 (An Architectural Study on the Spatial Organization and Area Distribution of Community Service Centers in Ansan City)

  • 최형순;박재승
    • 한국실내디자인학회논문집
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    • 제20권6호
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    • pp.3-10
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    • 2011
  • The Community Center is a location designated to enhance the spirit and unity of the residents in the community, through construction and promotion of entertainment, welfare of citizens, and cultural activity. Recently, the roles of the Community Center has become far more diverse, and multiple gadgets and apparatus to encourage the participation and usage of the programs offered at the Community Center. Therefore, the general consensus predicts that the Community Center will continue to encourage further interaction and cooperation, and perform its functions accordingly. The function of this plan is to enable the usage of the basic blueprint of the current Community Center, if in the near future, new buildings were to be constructed, by extracting and deducting the current innovations in the architectural blueprint of the Community Center and the comprising factors within. The specimen of this plan will be the case of Ansan City, and in order to activate this plan, we will contemplate about the functions and placement standards before we actually go through the process of interpreting and analyzing data of the case of Ansan City's Community Center, particularly its comprising factors and changes in their construction plan. We are planning to organize the programs that the Community Center is offering, and process information relating to the base of the edifice, in order to enhance the efficacy and efficiency of the process.