• Title/Summary/Keyword: Commerce

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Consumer information searched and satisfaction of consumers in traditional and electronic commerces (소비자정보탐색과 소비자만족 비교 연구: 일반거래와 전자상거래에서 구매제품을 중심으로)

  • 허경옥
    • Journal of Family Resource Management and Policy Review
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    • v.6 no.1
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    • pp.167-187
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    • 2002
  • The goal of this study was to examine differences between traditional and electronic commerce in criteria of the amount of consumer information and the level of consumer satisfaction. In addition this study examined factors influencing the amounts of information search of consumers and the level of consumer satisfaction between traditional and electronic commerce. The results of this study are as follows. First, consumers gathered more information about stores and price in electronic commerce, but more information about quality and after service in traditional commerce. Second, overall, rational consumers, and consumers buying electronic goods collected more information. Third, consumers were more satisfied with shopping in electronic commerce than in traditional commerce except for the satisfaction from price. However, comsumers' satisfaction was not differed what kind of goods consumers buy. Fourth, if consumers gathered lots of information, they tend to be more satisfied than otherwise. In addition, there were positive relationship between consumer’lower age, rational purchase behavior, and positive thinking of the electronic commerce.

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Buyer Category-Based Intelligent e-Commerce Meta-Search Engine (구매자 카테고리 기반 지능형 e-Commerce 메타 서치 엔진)

  • Kim, Kyung-Pil;Woo, Sang-Hoon;Kim, Chang-Ouk
    • IE interfaces
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    • v.19 no.3
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    • pp.225-235
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    • 2006
  • In this paper, we propose an intelligent e-commerce meta-search engine which integrates distributed e-commerce sites and provides a unified search to the sites. The meta-search engine performs the following functions: (1) the user is able to create a category-based user query, (2) by using the WordNet, the query is semantically refined for increasing search accuracy, and (3) the meta-search engine recommends an e-commerce site which has the closest product information to the user’s search intention by matching the user query with the product catalogs in the e-commerce sites linked to the meta-search engine. An experiment shows that the performance of our model is better than that of general keyword-based search.

The Framework for the Choice of E-commerce Strategy in Manufacturing Firms (제조 기업이 선택하는 전자상거래 유형 구분의 틀: 공급업체와의 전자상거래를 중심으로)

  • Choe, Jong-Min
    • The Journal of Information Systems
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    • v.23 no.2
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    • pp.25-47
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    • 2014
  • Based on the levels of inter-organizational information flow and the degrees of suppliers' power, this study aims to develop a framework useful for classifying four types of the buyer's e-commerce strategies in manufacturing firms: e-marketplace, e-partnership, e-procurement and supplier's e-marketplace (e-distribution). We adopted a multi-methodological approach by mixing both qualitative and quantitative methods. After developing a framework, through the cases of Cisco, JAL, Toyota Motor, KIST, AMP, and 3M, this paper aims to confirm the actual existence of the four forms of e-commerce. The results from the cases supported the four types of e-commerce strategies in manufacturing firms. With the empirical data, we also demonstrated the configuration of the framework and the four types of e-commerce strategies, and identified the characteristics (i.e., size, age, actual adoption rate of the each type of e-commerce, and supply-chain performance) of the organizations employing each strategy.

Research for the Consumer's Damage in Internet Shopping Mall -Fashion Goods on Internet Shopping Mall- (인터넷쇼핑몰 관련 소비자 피해에 관한 대응행동 -패션상품 구매를 중심으로-)

  • Chang, Hyun-Sun
    • Journal of Family Resource Management and Policy Review
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    • v.10 no.3
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    • pp.149-169
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    • 2006
  • As e-commerce is expanding rapidly, the consumer's damage in the e-commerce is also dramatically increased. This research was mainly focused on the consumer's damage experiences through the e-commerce, the consumer's behavior's when they were confronted with troubles, and the way to handle their damages in the e-commerce. This research was made with the intention of not only supplying the academic data on the consumer's damage but also understanding the consumer's basic behavior patterns in e-commerce. This research was supported by the surveys conducted to consumers who had previously experienced fashion e-commerce. Total 1230 questionnaires out of returned questionnaires were sampled for the final analysis. Main findings are as follows. 1) More than 90% of respondents answered that they had experienced troubles 2) Most consumers did complain their damages actively and tried to obtain proper cure from the seller.

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A Study on IP media technology based T-Commerce (IP미디어 기반의 T-Commerce 기술에 관한 연구)

  • Bae, jae-hwan
    • Proceedings of the Korea Contents Association Conference
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    • 2008.05a
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    • pp.503-506
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    • 2008
  • IP-based media for the activation of T-Commerce and industry promotion groups in each side of the T-Commerce and various value-added services to validate the hoeungdo, it can actively promote and activate the necessary measures. T-commerce is the success of IP media broadcasting service decides whether to important services, as it has throughout the broadcasters to create new income, and the expansion of existing multimedia industry, the market will be a positive affect.

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A Study on the Future of eCommerce Systems (전자상거래의 미래에 대한 연구)

  • Choi, Se Ill
    • Smart Media Journal
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    • v.4 no.3
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    • pp.68-73
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    • 2015
  • This paper addresses the trends of e-Commerce systems. Most of the people around us might think that the e-Commerce system be saturated functionally and socially, and might be skeptic against the advancement of the e-Commerce system. But this paper analyzed the problems embedded in the current e-Commerce systems and compared those problems with IT trends to figure out possible functions in future e-Commerce systems.

Peculiarities of the E-commerce Development in the Conditions of Digital Economy

  • Ivanova, Nataliia;Kublitska, Olena;Krupitsa, Iryna;Dybchuk, Luidmyla;Koval, Kristina;Hanieieva, Tetiana
    • International Journal of Computer Science & Network Security
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    • v.21 no.12
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    • pp.193-202
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    • 2021
  • The article is devoted to current issues of the development of e-commerce, which is gaining more importance in the conditions of widespread quarantine restrictions. As a result, of the research the importance of digitalization as a driver of economic development is substantiated and the main business models of e-commerce and their modifications are examined. The peculiarities of e-commerce in the context of digital economy were analyzed and their current state was established. Identified the main trends in the development of e-commerce at the current stage, which allowed to identify problem areas that require further study and evaluation. Presented the results of the market research of decorative cosmetics, based on which the summarized set of problems that affect the online sales in this segment of the market.

Artificial Intelligence and the Virtual Multi-Door ODR Platform for Small Value Cross-Border e-Commerce Disputes

  • Chung, Yongkyun
    • Journal of Arbitration Studies
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    • v.29 no.3
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    • pp.99-119
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    • 2019
  • In recent times, the volume of cross-border e-commerce has witnessed an upward trend and has been accompanied by increased disputes, with cross-border e-commerce being characterized mainly by low value and large volume issues. For this reason, Online Dispute Resolution (ODR) was formed to carry out dispute resolutions in cross-border e-commerce. A virtual multi-door ODR platform for small value, cross-border disputes in e-commerce is then proposed in this paper. For a couple of decades, researchers have tried to employ Artificial Intelligence (AI) to Law. However, it turns out that they were faced with a couple of obstacles to integrate AI to Law since it is highly difficult to program AI to process the common sense of a human being. For example, AI cannot assimilate the affective side of a human being, and it is problematic to integrate a human being's common sense into the AI system. Considering this situation, this study puts forward an ODR model for cross-border e-commerce in the evolutionary perspective.

A Study on the Role of Network Characteristic in Social Commerce Context: Emphasis with the Moderating Effect of Transactive Memory Capability

  • Kairat, Dana;Choi, Do Young
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.3
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    • pp.109-117
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    • 2021
  • Although previous studies on social commerce have provided much insight, more studies in the perspective of social network are needed because social commerce happens within online communities or virtual groups, where buyers connect and interact with each other by sharing information. So, the purpose of this study is to investigate how transactive memory as network characteristic can affect social commerce behavior through social support and relationship quality. We verified the relational effect among social support, relationship quality, and social commerce intention in the Korean market context. Moreover, we found transactive memory capability also played an essential role in the field of social commerce. Specifically, we found consumer's transactive memory capability plays a significant moderating role in the relation between social support and relationship quality.

Efficiency Testing and Evaluation model of M-Commerce Software (M-Commerce 소프트웨어의 효율성 시험평가 모델)

  • Kang, Sang-Won;Lee, Young-Ha;Yang, Hae-Sool
    • Proceedings of the Korea Information Processing Society Conference
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    • 2009.04a
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    • pp.527-530
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    • 2009
  • 본 연구에서는 M-Commerce 소프트웨어의 기반기술을 조사하고 M-Commerce 소프트웨어의 품질시험 평가를 위한 품질특성을 분석하며 M-Commerce 소프트웨어 효율성 품질 평가모델을 개발하고 이를 위해 관련 국제표준을 도입하여 M-Commerce 소프트웨어에 대한 품질평가 체계를 확립하고 품질평가를 위한 평가모델을 개발/구축함으로써 품질평가를 효과적으로 수행하여 경쟁력 있는 M-Commerce 소프트웨어 제품의 개발을 지원할 수 있는 방법론을 확립하고자 한다.