• Title/Summary/Keyword: Choice factor

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Critical Factors Affecting the Choice of Logistics Service Provider: An Empirical Study in Vietnam

  • TRAN, The Tuan;DO, Quang Hung
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.4
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    • pp.145-150
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    • 2021
  • The trend of globalization leads an increased need for international freight transportation and accelerates the development of the international logistics industry. The objective of this paper is to identify the critical factors that affect the choice of logistics service provider (LSP). The data sample was collected through a questionnaire, responded by 218 companies that outsource logistics services. The analysis uses descriptive statistics; exploratory factor analysis (EFA) and regression analysis were conducted with SPSS. The role of capabilities, customer service, and company reputation were evaluated and tested. Our findings show that capabilities and customer service have a considerable impact on the choice of LSP. The findings also indicate that company reputation do not have significant impact on the choice of LSP. They also showed that the capabilities is the variable that has the most significant effect on the choice of LSP. An implication of this study is that the competition should not only focus on pricing, but should be extended to improving enterprises capabilities, i.e., upgrading human resources, modernizing the modes of transportation, expanding business geographically and developing new technologies. Our study provides LSP managers with insights into how to meet customer expectations in the competitive logistics service sector.

A Study on Food Choice Factors of Tourist Hotel Customers′ (관광호텔 이용객의 음식선택요인에 관한 연구 -한식, 중식, 일식을 중심으로-)

  • 유택용
    • Culinary science and hospitality research
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    • v.6 no.2
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    • pp.97-122
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    • 2000
  • It is currently that there are increasing especially of F&B's revenue well as room's. Thus, Hotel have set foods adapt to customers' need. This paper is targeting on figuring out for food choice factors of tourist hotel customers. Results on this are 1ike follows; Firstly, major factors on the food choice are different by its style respectively. \circled1 Menu's diversity and nutrition degrees have highly influence with Korean sty1e. \circled2 Freshness, Food's degree of temperature and appearance have highly influence with Japanese style. \circled3 Nutritious balance and its appearance have highly influence Chinese style. Secondly, rest factors on the food choice are shown that service factor is generally important in these three style.

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A study on the Effect of Aviation Safety over the Air Passenger's Behaviour for Enhancement of Aviation Safety Management (항공안전관리 향상을 위한 항공여객의 행동 변화 연구)

  • Lee, K.S.
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.13 no.4
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    • pp.11-28
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    • 2005
  • The research purpose of A Study on the Effect of Aviation Safety over the Air Passenger's Behavior for enhancement of aviation safety management lies at the judgement that passenger's airlines choice criteria has much changed after several serious aviation accidents as before when we used to overlook "aviation safety" variable through surveying to Korean aviation passengers and foreigners visit or travel Korea on various purposes. This study will be regarded significant in terms that empirical analysis was used to prove "Aviation Safety", a variable which had not been regarded as a airline choice factor within Korea air transport market so far, and has an effect on the air passengers' airline preference change and choice after recent frequent aviation accidents. I wish, it can be another opportunity for Korean two national flag airlines to reappraise and reinforce the significance of "aviation safety" and set forth immediate vigorous efforts to support the government's aviation safety improvement countermeasures.

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A Study on the Consumer's Importance of Store Attributes and Store Choice Behavior according to the Shopping Orientations (소비자의 점포속성 중요도와 점포선택 행동에 관한 연구 - 남녀 대학생의 쇼핑성향을 중심으로 -)

  • 임경복
    • The Research Journal of the Costume Culture
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    • v.9 no.6
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    • pp.807-817
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    • 2001
  • The purpose of this study was to examine the consumer's importance of store attributes and store choice behavior according to the shopping orientations and gender. The data were collected via a questionnaire from students who were attending in Semyung University in Chechoen. The results were analyzed by factor analysis, Cronbach's alpha, cluster analysis, χ²-test, Duncan-test, ANOVA, t-test and multiple regression. The results of this study were as follows; 1 . According to the shopping orientations, consumers were classified into six groups. Each group differed in perferring store attributes and store choice behavior. 2. The significant differences were found in the importance of store attributes and shopping orientations according to the gender. 3. Additionally, importance of store attributes were affected by gender and shopping orientations.

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The Effects of Hospital Choice Factors on Customer Satisfaction and Revisiting Intention in General Hospitals (병원선택 요인이 고객만족과 재이용의도에 미치는 영향)

  • Park, Kwang-Min;Yang, Jong-Hyun;Chang, Dong-Min
    • The Journal of the Korea Contents Association
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    • v.15 no.8
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    • pp.375-388
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    • 2015
  • This study verified empirically and analyzed systematically how the hospital choice factors of visitors in general hospitals influence customer satisfaction and revisiting intention. As a survey way for hypothesis verification of this study, we took a direct survey for 4 weeks(June 1 to June 28, 2014) to the outpatients and their guardians visiting the three general hospitals in Busan, Ulsan, Gyeong-nam. For the survey we distributed a total of 550 questionnaire and used the final 519 of them in verifying this research model except unreliable 31 data. The result showed that human element, accessibility element and public image of hospital choice factors effected on the customer satisfaction, but physical and effectiveness factors did not effect on it. And, the only public image factor of hospital choice factors have a good effect on the revisiting intention. Also, it influenced between customer satisfaction and revisiting intention, so it is proved that the customer satisfaction is a important factor to revisiting intention. The hospitals should promote a hospital policy to connect with customer satisfaction and income growth and provide a high-quality medical service by making effectively use of planning priority strategies of hospital management with a variety of factors.

Segmentation of Coffee Shop Customers based on Organic Coffee Choice Motives (유기농 커피 선택 동기요인을 통한 커피전문점 고객 시장세분화에 관한 연구)

  • Cho, Meehee;Lee, Kyung-Hee
    • Journal of the East Asian Society of Dietary Life
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    • v.24 no.6
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    • pp.915-923
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    • 2014
  • This study investigated organic coffee choice motives from a coffee shop market segmentation perspective in order to understand the potential importance they may have upon attitudes and behavioral intentions to buy organic coffee. A factor-cluster segmentation approach was used for this study. An exploratory factor analysis identified five organic coffee choice motives: 'Sensory', 'Environment', 'Trust', 'Health' and 'Price'. Based upon these five choice motives, cluster analyses classified all respondents into three homogeneous subgroups: 'Highly motivated', 'Moderately motivated' and 'Unmotivated'. Analysis of variance tests indicated that attitudes and intentions to purchase organic coffee were significantly different among the three clusters. In particular, two cluster groups representing 'Highly motivated' and 'Moderately motivated' were found to offer the most utility for further organic coffee market segmentation research. Especially, due to perceptions about high price premium of organic coffee, the 'Moderately motivated' group had higher positive attitudes, although, their intentions to buy organic coffee were not higher than those of the 'Unmotivated' cluster. Findings support previous research propositions that high price could be the strongest barrier for people to purchase organic products including the organic coffee business context. This will assist to market and promote pricing strategies for caf$\acute{e}$s and restaurants to optimize organic coffee sales revenue. Implications for all cluster groups regarding unique socio-demographic characteristics and behavioral intentions are discussed. Organic coffee marketers can apply these findings towards the development of effective target market strategies.

A STUDY OF 2-D RECURSIVE LMS WITH ADAPTIVE CONVERGENCE FACTOR (적응 수렴인자를 갖는 이차원 RLMS에 관한 연구)

  • Chung, Young-Sik
    • Proceedings of the KIEE Conference
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    • 1995.07b
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    • pp.941-943
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    • 1995
  • The convergence of adaptive algorithm depends mainly on the proper choice of the design factor called the covergence factor. In the paper, an optimal convergence factor involved in TRLMS algorithm, which is used to predict the coefficients of the ARMA predictor in ADPCM is presented. It is shown that such an optimal value can be generated by system signals such that the adaptive filter becomes self optimizing in terms of the convergence factor. This algorithm is applied to real image.

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The Effect of Career Choice Motives of the Private Security Guards on Job evaluation and Job Attitude (민간경비원의 직업선택동기가 직업선택평가 및 직무태도에 미치는 영향)

  • Kim, Sang-Jin
    • Convergence Security Journal
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    • v.16 no.6_2
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    • pp.73-82
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    • 2016
  • This study is to investigate the Effect of Career Choice Motives of the Private Security Guards on Job choice evaluation and Job Attitude. For this study visiting the 8 companies around the capital area and surveyed from May 1st to October 10th 2015 using the stratified random sampling method. A total of 240 questionnaires were distributed and among them, 220 copies were used except for analysis. I used SPSSWIN 21.0 and AMOS 21.0 to reliability analysis, factor analysis, analysis of structural equation model, path analysis. The level of statistical significance was set to .05. The following are conclusions. Job choice motivation has a positive effect on Job choice evaluation and Job attitude but Job choice evaluation doesn't play intermediary role on relationship between Job choice motivation and Job attitude.

A Study on the Dining-Out Behaviors of Undergraduates Clusters Classified by Differences in the Attributes of Restaurant Choice (대학생의 레스토랑 선택 속성 군집에 따른 외식 행동 차이에 관한 연구)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the East Asian Society of Dietary Life
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    • v.18 no.5
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    • pp.829-840
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    • 2008
  • The principal objectives of this study were : 1) to classify groups via cluster analysis for undergraduate's attributes of restaurant choice, and 2) to assess differences in dining-out behaviors among each restaurant choice cluster. Self-administered questionnaires were completed by 387 students, and the data were analyzed via frequency analysis, chi-square, one-way ANOVA, factor analysis, reliability analysis, cluster analysis and discriminant analysis. Three clusters were obtained by the attributes of restaurant choice from cluster analysis : Cluster 1 "indifferent style", Cluster 2 "ordinary style", and Cluster 3 "highly interested (careful) style". As for connections between the attributes of restaurant choice and distinctive dining-out behaviors in different undergraduates clusters, an indifferent style was rampant among the male students in their lower academic years. This group of students responded that they ate out only to satisfy their hunger, and stayed in a restaurant for one hour or less. Their friends made the choice of a restaurant on their behalf. The students in the "ordinary style" group spent between 5 and 10 thousand won to dine out, and stayed in a restaurant with their friends for two hours or less. They made the choice of a restaurant on their own, or together with their friends. A highly interested (careful) style prevailed among the female students in the upper academic year. This group of students ate out in order to mingle with their friends or colleagues rather than to satisfy their hunger, and they generally made a choice of a restaurant on their behalf.

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The Effect of Characteristics of Hospital Choice, Security and Hospital Service Quality Characteristics on Revisiting Intent (병원 선택 특성과 보안성 및 병원 서비스 품질 특성이 재이용의도에 미치는 영향)

  • Park, Junghong
    • Korea Journal of Hospital Management
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    • v.24 no.1
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    • pp.57-76
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    • 2019
  • The purpose of this study was to investigate the effect of characteristics of hospital choice and hospital service quality on service value, customer satisfaction and hospital revisiting intent and a survey involving patients and their caregivers who used the hospital before was conducted for empirical analysis. Thus, the theory and factors concerning the characteristics of hospital choice, hospital service quality, service value, customer satisfaction and hospital revisiting intent and relevant preceding research were explored after examining the preceding research, the research model was developed accordingly. A total of 459 collected questionnaires were analyze after carrying out the survey on a national scale. The findings of this study have significance since it identified the motivation that affect the choice of hospital and provide information. Also, this study could be utilized as reference data for hospitals to survive in the fierce competition, as it carried out factual survey on considerations when making choice of hospital. Furthermore, due to the low expectation of patients and caregivers for hospital administration, the study indicated that it's linked to a significantly low chance of customer satisfaction and provide the cause. This study was differentiated with other research on hospital choice since it selected security as a factor of hospital choice, though it's not discussed in the preceding research and moreover, conducted the empirical analysis. And the results of empirical analysis revealed that customers felt that service value was improved when the information security was strengthened. In other words, the strengthening of hospital information security could be hospital choice motivation, which means this study provided practical implication.