• 한국IT서비스학회지
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• 제5권1호
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• pp.83-95
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• 2006

The main objectives of this study are (1) to identify the conflict types in IS integration process with respect to M&A, (2) to propose the ways to manage the origin of conflict to be expected, and (3) to develop the conflict management model which establishes the relationship among the M&A strategy, the IS integration strategy and change management process that influence the source of conflict. In order to achieve these research objectives, this study focuses on banking industry under M&A with the viewpoint of change management instead of existing technology-oriented IS integration strategy. The findings of this study are thought not only to be useful as a practical guideline in carrying out IS integration project under M&A but also to provide significant basis for constructing the theoretical framework of effective IS integration strategy.

• 국제학술발표논문집
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• The 8th International Conference on Construction Engineering and Project Management
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• pp.323-330
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• 2020

Project delays, cost overruns, and disputes are becoming a norm for the construction industry in Hong Kong. Researchers argue that the inability of traditional contracts to manage risk and associated changes are perhaps the main points of contention. The Institution of Civil Engineers published a new engineering contract (NEC), NEC4 Suite of Contracts in this to facilitate better risk management through collaborative culture in construction projects. NEC aims to increase the chances of project success thought its flexible nature of contracts, 'simple' and 'clearly written' documents and provision for the incentive by adopting a better management approach. This paper focuses on traditional and NEC contracts to compare risk management and change management aspects. Through literature review and preliminary interviews with three industry professionals, the paper is exploring how a change in traditional contracts can recuperate from disaster. Our interviewees in this work have extensive experience in traditional as well as in NEC contracts. The results suggest a proactive risk management provisions in NEC contracts does make a difference to avoid later escalation of issues. Whereas, management of change helps streamline all identified issues through a structured process without going in mediation or litigation. NEC, with its new approach to collaborative working, allows partners to be vigilant, yet gratifying in the project process.

• 한국정밀공학회:학술대회논문집
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• 한국정밀공학회 2010년도 춘계학술대회 논문집
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• pp.605-606
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• 2010

• 품질경영학회지
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• 제24권4호
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• pp.90-102
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• 1996

Process incapability index which is intended to evaluate the process capability by measuring process incapability provides more detailed information by dividing information about the process mean and variance. But when the target value is not consistent with the center of specification, it is very difficult to evaluate the process capability accurately. Thus it is necessary to improve the existing process incapability index. The improved process incapability index can identify the variation of the process faster than other process capability indices when applied firstly, to the precision process which can be affected sensitively by the change of the process, secondly, to the ordinary process where cost difference from the change of process is noticeable. By using subindices such as inaccuracy index and imprecision index, it is easier for quality manager to find where the cause of the variation of process is, and to take necessary action in advance.

• 한국건설관리학회논문집
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• 제14권3호
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• pp.176-186
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• 2013

대규모로 진행되는 도시환경정비사업의 경우, 다수의 참여주체의 요구 및 내/외부적인 요인에 의하여 사업의 환경, 주체, 법규, 계획 등이 빈번히 변화되는 특성을 지닌다. 이처럼 대규모로 진행되는 도시환경정비사업에서는 다수의 변화의 가능성을 가지고 있는 만큼, 전체 사업의 업무프로세를 기반으로 변화요인을 정의하여 사업추진단계별로 발생 가능한 변화요인을 사전에 인지하고 체계적으로 관리할 수 있는 방안이 필요한 실정이다. 따라서 본 연구에서는 도시환경정비사업과 같이 다수의 변화 가능성이 내재된 사업의 체계적인 변화관리를 위하여, 업무프로세스를 기반으로 주요 변화관리 요인을 도출하였다. 또한 ANP방법론을 활용하여 도출된 변화요인들에 대한 외적, 내적 특성을 반영함으로써 사업 추진단계별 특성화된 주요 변화요인들의 중요도를 정량적으로 제시하였다.

• 한국건설관리학회논문집
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• 제9권6호
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• pp.194-203
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• 2008

건설기업은 내 외부의 경영환경이 글로벌화 되고 수주경쟁이 치열해 짐에 따라 기업 운영 효율성 증대와 수익성 증대를 위한 경영체제에 대한 노력이 요구된다. 1990년 이후 건설기업은 프로세스 중심의 내 외부 업무구조를 개선하기 위하여 BPR, 6시그마, PI, 워크플로우 관리, BPM 등 다양한 시도가 있었으며 기업내부에서 개선된 기능을 일부 획득 했으나 일회성 사업에 머물렀으며 변화에 대한 업무 프로세스 민첩성의 제공은 미비하였다. 또한 최근의 BPM 적용과 실용화 방안에 대해서는 타 산업분야의 이론과 방법론에 국한되어 있으며, 건설기업의 BPM 적용을 위한 도입 시도는 일부기업에서만 개념적 이론적 접근 및 검토단계에 머무르고 있다(B사, H사, 2007년 기준). 따라서 본 연구에서는 건설기업의 경영 패러다임의 변화를 반영하고 건설기업의 업무 프로세스 경영 모델의 도입현황과 개선요구사항을 분석하고자 한다. 또한 건설기업의 BPM 도입을 위하여, 지속 가능한 업무 프로세스 경영 모델의 구축방안을 제시함으로서 건설기업 BPM의 발전방향을 제시하고자 한다.

• 한국병원경영학회지
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• 제1권1호
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• pp.170-187
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• 1996

This paper proposes a change process model for organization development in health care organizations and provide an OD case exemplar of nursing service unit at Virtual Hospital. This case exemplar was written in a narrative form rather than in an argumentative form as an embodiment of organization development process as is viewed from the cultural/interpretive perspective rather than from the technical/rational one. This case exemplar illustrates the change process which consists of four interrelated components: change intervention, organizational target variables, individual organizational member, and organizational outcomes. It also demonstrates the applicability of the narrative rationality which involves narrative probability and narrative fidelity to the story where the learning organization, shared governance, and empowerment are fully emplotted and enlivened. The implications for organization development in health care organizations are discussed.

• Soft Computing and Machine Intelligence
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• 제1권1호
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• pp.36-52
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• 2021

Software development organizations are globalizing their development activities increasingly due to strategic and economic gains. Global software development (GSD) is an intricate concept, and various challenges are associated with it, specifically related to the software requirement change management Process (RCM). This research aims to identify humans' related success factors (HSFs) and human-related challenges (HCHs) that could influence the RCM process in GSD organizations and propose a theoretical framework of the identified factors concerning RCM process implementation. The Systematic Literature Review (SLR) method was adopted to investigate the HSFs and HCHs. Using the SLR approach, a total of 10 SFs and 10 CHs were identified. The study also reported the critical success factors (HCSFs) and critical challenges (HCCHs) for RCM process implementation following the factors having a frequency 50% as critical. Our results reveal that five out of ten HSFs and 4 out of ten HCHs are critical for RCM process implementation in GSD. Finally, we have developed a theoretical framework based on the identified factors that indicated a relationship among the identified factors and the implementation of the RCM process in the context of GSD. We believe that the results of this research can help tackle the complications associated with the RCM in GSD environment, which is vigorous to the success and progression of GSD organizations.

• 한국병원경영학회지
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• 제22권4호
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• pp.74-86
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• 2017

Purposes: This study was performed to understand the recognition about accreditation motives, support within the hospital and accreditation survey process for the hospitals that participated in the accreditation program and to find out whether these factors are related to hospital management performances, so that the study can suggest plans for activation and development of the accreditation program. Methodology: This study was performed targeting 98 hospitals answered th the survey among 189 acute care hospitals that acquired accreditation from December 2010 to February 2014. For data analysis, frequency analysis, ${\chi}^2$-test, reliability analysis, ANOVA, Kruskal-Wallis H test and multiple regression analysis with SPSS 21.0 were used. Findings: The hospitals that had staff in charge of patient safety had bigger hospital culture change than those that didn't have(p<.05). In addition, the hospital culture change was bigger as internal motives were bigger, and as CEO's will was bigger(p<.05). Meanwhile, as maintenance rate of internal management after accreditation was higher, and as CEO's will was bigger, process improvement level was higher(p<.05). The quality improvement and patient satisfaction level were higher as CEO's will was bigger, and as suitability of survey process was recognized to be high(p<.05). As a result of analyzing the factors that affect hospital management performances with hospital culture change, process improvement and quality improvement combined, as internal management maintenance rate was higher, as CEO's will was bigger, and as suitability of survey process was higher, performances were higher(p<.05). Practical Implications: Hospitals need to reinforce internal motives to improve internal competences such as the whole system maintenance opportunity and staff training. In addition, the will of hospital director is most important, and if there is hospital director's interest in quality improvement and improvement intention definitely, employees voluntarily participate in and cooperate with the accreditation program, so that prompt medical service provision and high quality of medical services can be guaranteed, leading to hospitals' management performances.

• 가족자원경영과 정책
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• 제17권2호
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• pp.37-53
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• 2013

This is to constitute strategic system and strategies for building family-friendly cultural change in workplace. For purpose, the reason and agent for change, the models and stages of change, the strategies for change process, and the barriers and facilitators of change are discussed. The strategic system is divided into two parts: planning and implementing. Planning includes need & resource assessment, and research & project office. Implementing includes program implementation, monitoring & feedback, communication, and barriers & facilitators. This study from literature review can be used preliminary test to the cultural change process of workplace.