• Journal of Construction Engineering and Project Management
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• 제6권4호
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• pp.24-34
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• 2016

Disputes seem to be synonymous with large-scale construction projects in Ethiopia. The purpose of this study is to determine the factors responsible for impacting the performance of Ethiopian public construction projects. To this end, 35 success and failure attributes responsible for impacting the performance of the projects were identified and presented to Ethiopian construction professionals in the form of a structured questionnaire, and responses were collected. The factor analysis conducted on the success and failure attributes influencing no-dispute performance separately resulted in six success factors and five failure factors. Further analysis using stepwise multiple regression indicates that owner competence and interaction among project participants have a positive impact on no-dispute performance. However, conflict among project participants has a negative impact on the no-dispute performance of Ethiopian public construction projects. Although Ethiopia-specific, the results reflect construction management problems common to both developed and developing countries. The findings are expected to help researchers and practitioners gain a better understanding of critical success and failure factors and to help them take proactive measures to avoid disputes in public construction projects.

• 한국임상수의학회지
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• 제29권1호
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• pp.49-57
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• 2012

Success of any business solely is dependant on how to satisfy clients in healthcare-related industry. In the short history of Korea pet-care industry, there were not many guidelines on client satisfaction management of companion animal hospitals. The studies on many pet healthcare facilities were conducted based on their cost-benefits and the advantages of medical operation within special features of the traditional hospital management system. However the companion animal hospitals recently need to improve the service quality and client closed communication in keen competition on pet healthcare market. This study explores client satisfaction management could be the new issue of the veterinary hospital business. And it finally suggests of the critical factors affecting successful client satisfaction management of companion animal hospital based on the eight case studies.

• 한국IT서비스학회지
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• 제4권1호
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• pp.161-171
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• 2005

The common Knowledge Management System has been constructed to increase the organization's competitiveness based on the objective of support on knowledge activities of individuals. But not many of cases have been success with constructing the magnificent concept of several of knowledge management. This case research is based on the constructed strategies, constructed concept and operating case on Knowledge Management System of Ministry of Maritime Affairs & Fisheries which was selected to the year 2004 outstanding operating organization among the government organization. This case research is suggesting that to have successful knowledge management, needs to have a reliable objective and goals prior to the abducting the Knowledge Management System and should establish the propulsion strategies that meets the organization and the culture. Also, it indicated that all the individuals should forward first in order to move organization and the system further more based of consider the constructed content, activity plan, evaluation and preview which the special feature of Knowledge Management System has.

• 융합경영연구
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• 제7권4호
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• pp.1-5
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• 2019

Purpose - Along with the rapid growth of the economics and IT industry, E-commerce appears as the next potential area of world economics. For this no-entity shops commerce style, logistics is crucial for the success of E-commerce. Research design, data and methodology - In this paper, Dangdang.com, the largest online marketplace in China, is studied and a conceptual model is present, to develop a practical way to develop the logistics system in E-commerce situation. Results - This research finds that following 4 factors are critical success factors for E-commerce logistics: 1) logistics centres are very important to control the inventory management; 2) keep good cooperation with third-party logistics (3PL) can guarantee good quality shipping service and also can reduce delivery costs; 3) build strong information system; 4) quick response system also needed for an efficient logistics system. When E-commerce firms are developing their logistics systems, they should pay more attention to these 4 critical success factors. Conclusions - In summary, successful 3PL management is vital for competing regionally and globally throughout the logistics value chain. We see information system as an enabler in logistics management to get the right products to the right place in the right quantity at the right time and to provide quality services to satisfy the customer's needs.

• Journal of Information Technology Applications and Management
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• 제10권1호
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• pp.61-70
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• 2003

Many enterprises have implemented packaged enterprise resource planning (ERP) solutions rather than system development on the promises of feasible strategic benefits. Typical feasible benefits include adoption of global standards and processes through a proven integrated system, continuous version upgrading by vendors, and thus the easiness of system maintenance. The objectives of this research are to identify what makes a post-implementation success of ERP system and to figure out the critical issues and factors for the successful upgrade of packaged ERP systems. This case study was conducted based on five different organizations that have experienced system upgrade implementation. Success factors of ERP system upgrade include (1) clear statement of upgrade goals, (2) good coordination and communication among the implementation partners, (3) thorough management of customization and maintenance history including documentation, (4) Planning of system requirements of higher version, and (5) redefinition of role between business departments and IT department.

• 한국경영과학회지
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• 제24권1호
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• pp.59-77
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• 1999

Since information technologies have become critical to business success as a tool for organizational Innovation, successful implementation of IT Innovation is viewed as one of the most crucial tasks for many organizations. This paper examines the fit between the relevant variables and the implementation types and its impact on the success of implementation. We clarify the concept of IT innovation by distinguishing between IT innovation object and IT innovation process. Four types of IT innovation implementation were classified according to the dimensions of implementation scope and implementation pace. We developed a set of relevant prepositions and examined them through multiple case studios following the Yin's case study methodology.

• 산업경영시스템학회지
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• 제31권1호
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• pp.59-65
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• 2008

Manufacturing Execution System (MES) is a system that companies can use to measure and control critical production activities. This paper shows case study of implementation of MES (Manufacturing Execution System) and its methodology in a medium sized production company. This study focused on two important things in MES implementation. First, it provides critical success factors (CSFs) and construction method for success of MES implementation. Second, it presents guidelines for MES implementation in small and medium-size company. Some of the benefits with regards to MES implementation and its results are introduced in the end of this paper.

• International Journal of Computer Science & Network Security
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• 제24권4호
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• pp.35-43
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• 2024

The development and integration of Enterprise Resource Planning (ERP) systems have consistently attracted attention from software engineering researchers. Many studies have examined the factors that influence successful ERP integration, while others have focused on introducing integration models that address issues and challenges that affect the successful integration of ERP. However, it is crucial to recognize that the key player in successful integration is the individual involved. This paper aims to investigate how individuals based on departmental attachments and experiences have viewed the factors that affected the success of ERP integration. A case study was conducted at one large organization namely Umm Al Qura University, Saudi Arabia. Five departments were involved namely: Financial management, purchasing management, warehouse management, human resources management, and the Deanship of Information Technology. The results of 78 participants were collected and analyzed. Furthermore, it was different how individuals from different departments involved in the ERP integration viewed the factors that affected the success of integration. In addition, it was noticed that individuals with different experiences have various views on the factors. Moreover, it was evident that departmental attachments and individual experience might play a role in the successful integration of ERP.

• 지식경영연구
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• 제10권4호
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• pp.185-207
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• 2009

One of the most important issues in a small and medium sized enterprise (SME) is to identify how to apply IT to the organization so that it maximizes the effectiveness of IT. In general, a large company mainly plans to adopt, implement, and stimulate a new IT in a viewpoint of advanced IT system's capability for maximizing the effectiveness of IT. However, SME requires a totally different approach since SME's situation is different from a large enterprise's one. In this study, we investigate several factors that have an influence on the successful IT adoption and implementation of a SME through the case of Hwacheon. We also find out that CEO's support, CEO-initiating strategic meeting, IT development ability, and organizational compatibility in the introduction stage of IT are relatively more important than those in the implementation stage of IT, whereas IT flexibility, system quality, training and support, overcoming organizational resistance and performance improvement in the implementation stage of IT play critical roles in the IS success. Our results show that the advance of IT may not guarantee the success of IT implementation.

• 경영정보학연구
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• 제7권2호
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• pp.195-211
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• 2005

본 연구의 목적은 우수 중소자동차부품업체의 정보화 사례를 통해 그들의 경험을 공유하고, 중소기업이 정보화를 추진할 때 활용할 수 있는 주요성공요인을 밝혀내어 자사의 정보화 수준을 스스로 평가할 수 있도록 가이드라인을 제공하는데 있다. 이를 위해 업무프로세스 영역별 정보화 성숙도 지표 및 정보화 성공요인에 관한 기존 연구 분석을 하였고 2002년도와 2003년도 중소기업정보화경영원에서 수행한 정보화 우수기업 발굴사업에서 선정된 7개의 정보화 우수 자동차 부품업체들을 대상으로 업무프로세스 영역별 정보화 성숙도 측정과 성공요인의 중요도를 평가하는 사례연구를 수행하였다. 6개 업무프로세스 영역별(개발, 생산계획, 구매, 생산, 주문처리 및 지원 프로세스)로 5단계의 정보화 성숙도 지표를 제시하여 자동차부품 업종에서 발굴된 정보화 우수 중소기업에 적용, 분석하여 시사점을 도출하였다. 본 연구의 결과는 향후 정보시스템을 도입하려는 기업에게 적용 될 수 있을 것이다.