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A Study on the Indicators of Informatization Maturity Level and Critical Success Factors in Small and Medium Manufacturers: A Case of Automotive Parts Industry  

Joo, Suk-Jung (Digital Management Center of KIMI)
Yoo, San-Gin (Department of MIS, Keimyung University)
Kim, Na-Rang (Department of MIS, Dong-A University)
Hong, Soon-Goo (Department of MIS, Dong-A University)
Publication Information
Information Systems Review / v.7, no.2, 2005 , pp. 195-211 More about this Journal
Abstract
The purpose of this case study is to suggest the indicators of an informatization maturity level and critical success factors in small and medium automotive parts manufacturers. To achieve this goal, literature reviews and case studies on 7 automotive parts manufacturers that confirmed to implement information systems successfully, were conducted. Based on literature review, the six functional processes including development, production scheduling, purchase, production, order, and support process, were defined. Each process has 5 levels from 1(low level) to 5(high level) depending on the degree of informatization maturity. In addition, critical success factors were discovered with interviews of CEO or CIO. The results of this study can be applied to any companies which are implementing or intended to the information systems near future.
Keywords
SME; Informatization Maturity Level; Critical Success Factors;
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