• 벤처창업연구
• /
• 제15권4호
• /
• pp.175-192
• /
• 2020

본 연구는 중소기업 종사자를 중심으로 양면적혁신활동을 매개변수로 하여 기업의 동적역량이 기업성과에 미치는 영향에 관하여 분석하였다. 동적역량의 하위변수를 기회탐색역량, 자원획득역량 및 자원재구성역량으로 구분하였다. 수도권에 거주하는 중소기업 종사자들로부터 수집한 설문지 282부를 실증분석에 사용하였다. SPSS v22.0과 Process macro v3.4를 사용하여 병렬다중매개모형을 기반으로 분석하였다. 분석결과 첫째, 기회탐색역량과 자원획득역량이 양면적혁신활동에 정(+)의 유의한 영향을 미치는 것으로 나타났고 자원재구성역량이 양면적혁신활동에 미치는 영향은 유의하지 않은 것으로 나타났다. 둘째, 양면적혁신활동이 기업성과에 유의한 영향을 미치는 것으로 나타났다. 셋째, 기회탐색역량과 자원획득역량이 기업성과에 정(+)의 유의한 영향을 미치는 것으로 나타났고 자원재구성역량과 기업성과 간의 인과관계는 없는 것으로 나타났다. 넷째, 양면적혁신활동은 기회탐색역량과 기업성과 간을 매개하는 것으로 나타났다. 다섯째, 양면적혁신활동은 자원획득역량과 기업성과 간을 매개하는 것으로 나타났다. 여섯째, 양면적혁신활동은 자원재구성역량과 기업성과 간을 매개하지 않는 것으로 나타났다. 후속 연구로는 본 연구에서 사용된 매개변수 외에 제 3의 매개변수 발굴과 이를 통한 직렬매개모형 분석과 조절변수가 동시에 포함된 조건부과정 모형을 도입하여 조절된 매개분석을 위한 연구가 필요할 것으로 여겨진다.

• 유통과학연구
• /
• 제11권4호
• /
• pp.37-49
• /
• 2013

Purpose - This research identifies the meaning of the core capability level of Car Master and the reason why its service at the Moment of Truth should be demonstrated through empirical cases. It can be seen that this study differs from existing research because it proposes that the recognized core capability level to achieve customer satisfaction should focus on the mediating effect of Moment of Truth quality. This paper examines the effect of Car Master's recognized core capability level on customer satisfaction by using the variables mentioned above. Moreover, this study uses regression analysis to verify that the mediating effect of Moment of Truth quality on Car Master's capability level achieves customer satisfaction. Research design, data, and methodology - First, we present evidence that could apply to Car Master's recognized core capability level by detailing the relationship between customer satisfaction and a structuring factor for Car Master's core capability level. Our proposed research model observes the relationship between the structuring factor of core capability and customer satisfaction. Second, we had an opportunity to define how the core capability and Moment of Truth quality affect customer satisfaction by performing empirical analysis on the partial mediating effect of Moment of Truth quality at a recognized core capability level and Moment of Truth quality affecting customer satisfaction. Results - First, the results indicate that Car Master's recognized core capability level (product professionalism, marketing skill, and reliability) positively affects customer satisfaction. Second, the results show that an ability to listen and a sense of dedication positively affect customer satisfaction, and are among the Moment of Truth quality factors; but performance capability, which is one of the Moment of Truth quality factors, does not positively affect customer satisfaction. These results clearly differ from prior studies focused on Moment of Truth quality and consumer satisfaction. Third, the results show that Moment of Truth quality has a partial mediating effect in terms of the impact of Car Master's recognized core capability level in achieving consumer satisfaction. Conclusions - This research indicates that the company will be able to expand if they investigate and show an interest in more training and education for Car Master. The study verified that outstanding Car Masters show differentiated performance on customer satisfaction at the Moment of Truth in various instances. Thus, we believe that this is the time for a discussion on systematic and empirically recognized core capability levels and the Moment of Truth quality. The study on Car Master's recognized core capability level offers suitable solutions for Car Masters to respond to customers at the Moment of Truth. Further, this study emphasizes the importance of service as a critical factor having a direct relationship with the company's success and failure and contributing to building trust with the customer. Thus, an investment in continuous education and training for Car Master will help the growth of the business.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권6호
• /
• pp.495-508
• /
• 2020

Economic integration is an indispensable trend in all countries. However, besides the advantages that economic integration brings, there are also disadvantages, such as competition between businesses among states in export activities. Vietnam is a developing country with many advantages, especially, the seafood exporting industry. However, with competitive pressure as well as strategic constraints, Vietnamese seafood exporters still face many difficulties. Therefore, the case study of the Kien Giang province of Vietnam is used to analyze the factors affecting the competitiveness of seafood exporting enterprises. The study applied quantitative research methods with a survey of 350 seafood exporting enterprises in Kien Giang province to achieve the research objectives. The research results identified eleven key factors affecting the competitiveness of seafood exporting enterprises, including (1) vision and strategy of leader; (2) human resources management capability; (3) organization capability; (4) customer-responsive marketing capability; (5) relationship management capability; (6) technical capability; (7) competitors reaction capability; (8) business environment adoption capability; (9) financial capability; (10) products and services innovation capability; and (11) branding management. The research results provided the basis to propose some managerial implications to improve the competitiveness of exporting enterprises in the context of the global economic integration.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권6호
• /
• pp.465-473
• /
• 2020

The objective of this research is to study the confirmative components of strategic intuition capability and the study of causal influence between strategic intuition capability and firm performance of SMEs in Thailand. The consistency method, structural equation models and empirical data were used to test the influential factors on firm performance. Models were then proposed for the development of the strategic intuition capability of entrepreneurs in Thailand. The research sample consisted of 342 SME provincial champion entrepreneurs listed with Thailand's Office of Small and Medium Enterprises. The research results reveal that the model of strategic intuition capability responded well to the empirical data. Additionally, a relationship was identified between firm performance and the causal influence of the strategic intuition capability of entrepreneurs. In accordance with the empirical data, the strategic intuition capability of entrepreneurs had a significant causal influence on firm performance (Chi-square = 35.71, df = 25, P-value = 0.07615, GFI = 0.98, AGFI = 0.96, RMSEA = 0.033, RMR = 0.027). Furthermore, with respect to the development of strategic intuition capability, the development of genuine wisdom based on systematic knowledge management achieved via conscious mental concentration may lead to the next stage of strategic intuition.

• 디지털콘텐츠학회 논문지
• /
• 제11권3호
• /
• pp.349-356
• /
• 2010

본 연구는 직업교육의 내실화를 위하여 교수·학습능력 신장에 기초가 되는 직업기초능력 향상 프로그램 및 콘텐츠 개발에 그 목적이 있다. 특히, 직업기초능력 영역 중 e-Learning 콘텐츠로 개발하였을 때 효과적일 것으로 관련전문가들이 합의한 자기개발능력을 개발하였다. 자기개발능력은 업무를 추진할 때 스스로를 관리하고 개발하는 능력으로 이 연구에서는 직업과 자기개발, 자기관리 능력으로 프로그램을 구성하여, 사례분석을 중심으로 한 문제해결능력 향상에 초점을 두고, 동영상과 시뮬레이션, 게임 등의 멀티미디어적 전략을 활용하여 e-Learning 콘텐츠를 개발하였다.

• 품질경영학회지
• /
• 제32권4호
• /
• pp.229-241
• /
• 2004

Process capability index is used to determine whether a production process is capable of producing items within a specified tolerance. The index $C_{pmk}$ is the third generation process capability index. This index is more powerful than two useful indices $C_p$ and $C_{pk}$. Whether a process distribution is clearly normal or nonnormal, there may be some questions as to which any process index is valid or should even be calculated. As far as we know, yet there is no result for statistical inference with process capability index $C_{pmk}$. However, asymptotic method and bootstrap could be studied for good statistical inference. In this paper, we propose various bootstrap confidence limits for our process capability Index $C_{pmk}$. First, we derive bootstrap asymptotic distribution of plug-in estimator $C_{pmk}$ of our capability index $C_{pmk}$. And then we construct various bootstrap confidence limits of our capability index $C_{pmk}$ for more useful process capability analysis.

• 품질경영학회지
• /
• 제47권4호
• /
• pp.713-723
• /
• 2019

Purpose: The purpose of this study is to develop a statistical program for capability analysis of measuring system and measurement process based upon KS Q ISO 22514-7. Methods: R is a powerful open source functional programming language that provides high level graphics and interfaces to other languages. Therefore, in this study, we will develop the statistical program using R language. Results: The R program developed in this study consists of the following five modules. ① Measuring system capability analysis with Type 1 study data: MSCA_Type1.R ② Measuring system capability analysis with Linearity study(Type 4 study) data: MSCA_Type4.R ③ Measurement process capability analysis with Type 1 study & Gage R&R study data: MPCA_T1GRR.R ④ Measurement process capability analysis with Type 4 study & Gage R&R study data: MPCA_T4GRR.R ⑤ Attribute measurement processes capability analysis : AttributeMP.R Conclusion: KS Q ISO 22514-7 evaluates measuring systems and measurement processes on the basis of the measurement uncertainty that was determined according to the GUM(KS Q ISO/IEC Guide 98-3). KS Q ISO 22514-7 offers precise procedures, however, computations are more intensive. The R program of this study will help to evaluate the measurement process.

• 공학교육연구
• /
• 제16권6호
• /
• pp.38-44
• /
• 2013

This study has the purpose to identify the correlation of engineering education major college students' technological problem solving tendency between technological problem solving capability. To that end, the technological problem solving tendencies of 79 students enrolled in engineering education related department in college of education, 'C' University located in Daejeon metropolitan city were examined, and the correlation of technological problem solving tendency between technological problem solving capability was analyzed through measurement of technological problem solving capability. As for the correlation among problem solving confidence a sub-element of technological problem solving tendency and technological problem solving capability, positive correlation was found in result 3, result 4 and result average. As for the correlation among approach-avoidance tendency a sub-element of technological problem solving tendency and technological problem solving capability, positive correlation was found in result 5 and result average. As for the correlation among self-control recognition degree the sub-element of technological problem solving tendency and technological problem solving capability, positive correlation was found in result 1, result 3 and result average. As for the correlation among problem solving tendency and technological problem solving capability, positive correlation was found in result 3, result 4, result 5 and result average.

• Journal of Information Technology Applications and Management
• /
• 제15권3호
• /
• pp.209-225
• /
• 2008

The purpose of this study is to examine the relationship between IT human capability and knowledge transfer and the role of absorptive capacity between them. From the test of both measurement and structural model using Partial Least Squares (PLS), IT human capability is found to be significant to absorptive capacity and knowledge transfer. Absorptive capacity is also significantly related to knowledge transfer. The interesting result found in this study is that the path of absorptive capacity drawn from IT human capability to knowledge transfer is stronger than the direct relationship between IT human capability and knowledge transfer, indicating that absorptive capacity plays an important role in knowledge transfer. This result indicates that IT personnel with stronger technical skill, interpersonal skill and management capability are more likely to acquire and learn knowledge effectively from outside expertise. Moreover, this study shows that absorptive capacity, the individual’s ability to utilize external knowledge is derived from IT human capability and strongly effects on transferring knowledge from outsourcing vendors. This study suggests IT related managers that the development of IT human capability and absorptive capacity should be recognized for a successful exploitation of outside knowledge within a firm. It is also a necessary condition for a successful IT implementation and maintenance independently and economically from outside vendors.

• 대한전기학회논문지:전력기술부문A
• /
• 제49권4호
• /
• pp.161-167
• /
• 2000

This paper presents a new methodology that can evaluate transfer capability of composite power systems from the adequacy point of view in power system planning stages. First of all, to evaluate practical load supplying capability, nonlinear optimization problems of maximum load supplying capability(MLSC) and economic load supplying capability(ELSC) are formulated and solved by nonlinear primal-dual interior point method. Here, physical constraints considered in the optimization problems are the limits of bus voltage, line overloading, and real & reactive power generation. Also, an evaluation method of transfer capability is presented based on margins calculated by the MLSC and ELSC. Especially, to evaluate transfer capability flexibly, simple indices such as expected MLSC, transfer capability margin, and power not supplied are respectively proposed by considering (N-1) line outage probability. Numerical results on IEEE RTS 24, IEEE 118, and IEEE 300 bus system show that the proposed algorithm is effective and useful for power system planning stages.