Browse > Article
http://dx.doi.org/10.13106/jafeb.2020.vol7.no6.495

Improving the Competitiveness of Exporting Enterprises: A Case of Kien Giang Province in Vietnam  

NGUYEN, Minh Tuan (Faculty of Business Administration, Banking University - Ho Chi Minh City)
KHOA, Bui Thanh (Graduated School, Ho Chi Minh City Open University)
Publication Information
The Journal of Asian Finance, Economics and Business / v.7, no.6, 2020 , pp. 495-508 More about this Journal
Abstract
Economic integration is an indispensable trend in all countries. However, besides the advantages that economic integration brings, there are also disadvantages, such as competition between businesses among states in export activities. Vietnam is a developing country with many advantages, especially, the seafood exporting industry. However, with competitive pressure as well as strategic constraints, Vietnamese seafood exporters still face many difficulties. Therefore, the case study of the Kien Giang province of Vietnam is used to analyze the factors affecting the competitiveness of seafood exporting enterprises. The study applied quantitative research methods with a survey of 350 seafood exporting enterprises in Kien Giang province to achieve the research objectives. The research results identified eleven key factors affecting the competitiveness of seafood exporting enterprises, including (1) vision and strategy of leader; (2) human resources management capability; (3) organization capability; (4) customer-responsive marketing capability; (5) relationship management capability; (6) technical capability; (7) competitors reaction capability; (8) business environment adoption capability; (9) financial capability; (10) products and services innovation capability; and (11) branding management. The research results provided the basis to propose some managerial implications to improve the competitiveness of exporting enterprises in the context of the global economic integration.
Keywords
Competitiveness; Exporting Enterprise; Economic Integration; Strategic Management; Vietnam;
Citations & Related Records
Times Cited By KSCI : 12  (Citation Analysis)
연도 인용수 순위
1 Nunnally, J. C., & Bernstein, I. (1994). The assessment of reliability. Psychometric theory, 3(1), 248-292.
2 Martin, L., Westgren, R., & van Duren, E. (1991). Agribusiness competitiveness across national boundaries. American Journal of Agricultural Economics, 73(5), 1456-1464. https://doi.org/10.2307/1242402   DOI
3 Menguc, B., & Auh, S. (2006). Creating a firm-level dynamic capability through capitalizing on market orientation and innovativeness. Journal of the Academy of Marketing Science, 34(1), 63-73. https://doi.org/10.1177/0092070305281090   DOI
4 Merrilees, B., Rundle-Thiele, S., & Lye, A. (2011). Marketing capabilities: Antecedents and implications for B2B SME performance. Industrial Marketing Management, 40(3), 368-375. https://doi.org/10.1016/j.indmarman.2010.08.005   DOI
5 Lamarque, E. (2005). Identifying key activities in banking firms: a competence-based analysis. Competence Perspectives on Managing Internal Processes Advances in Applied Business Strategy, 7, 29-47. https://doi.org/10.1016/S0749-6826(04)07002-7   DOI
6 Lall, S. (2001). Competitiveness indices and developing countries: an economic evaluation of the global competitiveness report. World development, 29(9), 1501-1525. https://doi.org/10.1016/S0305-750X(01)00051-1   DOI
7 Lei, X., Ye, T., & Abimbola, T. (2013). The role of branding capability for innovative companies: Stock market reactions to new product announcement. Nankai Business Review International, 4(4), 329-348. https://doi.org/10.1108/NBRI-01-2013-0001   DOI
8 Liebenberg, A. P., & Hoyt, R. E. (2003). The determinants of enterprise risk management: Evidence from the appointment of chief risk officers. Risk management and insurance review, 6(1), 37-52. https://doi.org/10.1111/1098-1616.00019   DOI
9 Lu, W., Shen, L., & Yam, M. C. (2008). Critical success factors for competitiveness of contractors: China study. Journal of Construction Engineering and Management, 134(12), 972-982. https://doi.org/10.1061/(ASCE)0733-9364(2008)134:12(972)   DOI
10 Nguyen, T. D., & Barrett, N. J. (2006). Internet-Based Knowledge Internalization and Firm Internationalization in Transition Markets. International Marketing Research, 17, 369-394. https://doi.org/10.1016/S1474-7979(06)17014-3   DOI
11 Nguyen, T. D., Barrett, N. J., & Fletcher, R. (2006). Information internalization and internationalization - Evidence from Vietnamese firms. International Business Review, 15(6), 682-701. https://doi.org/10.1016/j.ibusrev.2006.09.001   DOI
12 Benedetto, D. C. A. & Crawford, C. M. (2008). New Products Management (9th edition). Burr Ridge, IL: Irwin/McGraw-Hill.
13 Nguyen, H. M., & Khoa, B. T. (2019a). Perceived Mental Benefit in Electronic Commerce: Development and Validation. Sustainability, 11(23), 6587-6608. https://10.3390/su11236587   DOI
14 Nguyen, H. M., & Khoa, B. T. (2019b). The Relationship between the Perceived Mental Benefits, Online Trust, and Personal Information Disclosure in Online Shopping. Journal of Asian Finance, Economics and Business, 6(4), 261-270. https://10.13106/jafeb.2019.vol6.no4.261   DOI
15 Nguyen, M. H., & Khoa, B. T. (2019c). Customer Electronic Loyalty towards Online Business: The role of Online Trust, Perceived Mental Benefits and Hedonic Value. The Journal of Distribution Science, 17(12), 102-112. https://10.15722/jds.17.12.201912.102
16 Nguyen, M.H., & Ngoc, B.H. (2020). Energy Consumption -Economic Growth Nexus in Vietnam: An ARDL Approach with a Structural Break. Journal of Asian Finance, Economics and Business, 7(1), 101-110. https://doi.org/10.13106/jafeb.2020.vol7.no1.101   DOI
17 Nguyen, M.H., Mai, L.T., & Huynh, T.L. (2019). The Role of Transformational Leadership toward Work Performance through Intrinsic Motivation: A Study in the Pharmaceutical Field in Vietnam. Journal of Asian Finance, Economics and Business, 6(4), 201-212. https://doi.org/10.13106/jafeb.2019.vol6.no4.201   DOI
18 Avolio, B. J., & Bass, B. M. (1995). Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. The Leadership Quarterly, 6(2), 199-218. https://doi.org/10.1016/1048-9843(95)90035-7   DOI
19 Baral, K. J. (2005). Health check-up of commercial banks in the framework of CAMEL: A case study of joint venture banks in Nepal. Journal of Nepalese Business Studies, 2(1), 41-55. https://doi.org/10.3126/jnbs.v2i1.55   DOI
20 Bolden, R. (2011). Distributed leadership in organizations: A review of theory and research. International Journal of Management Reviews, 13(3), 251-269. https://doi.org/10.1111/j.1468-2370.2011.00306.x   DOI
21 Carmeli, A., & Tishler, A. (2004). The relationships between intangible organizational elements and organizational performance. Strategic Management Journal, 25(13), 1257-1278. https://doi.org/10.1002/smj.428   DOI
22 Damanpour, F. (1991). Organizational innovation: A metaanalysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590. https://doi.org/10.5465/256406   DOI
23 Francas, D., Lohndorf, N., & Minner, S. (2011). Machine and labor flexibility in manufacturing networks. International Journal of Production Economics, 131(1), 165-174. https://doi.org/10.1016/j.ijpe.2010.03.014   DOI
24 Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37-52. https://doi.org/10.1177/002224299405800404   DOI
25 Deshpande, R., & Farley, J. U. (2004). Organizational culture, market orientation, innovativeness, and firm performance: an international research odyssey. International Journal of Research in Marketing, 21(1), 3-22. https://doi.org/10.1016/j.ijresmar.2003.04.002   DOI
26 Fernandez-Mesa, A., Alegre-Vidal, J., Chiva-Gomez, R., & Gutierrez-Gracia, A. (2013). Design management capability and product innovation in SMEs. Management Decision, 51(3), 547-565. https://doi.org/10.1108/00251741311309652   DOI
27 O'Cass, A., & Ngo, L. V. (2011). Achieving customer satisfaction in services firms via branding capability and customer empowerment. The Journal of Services Marketing, 25(7), 489-496. https://doi.org/10.1108/08876041111173615   DOI
28 Minot, N. (1998). Competitiveness of Food Processing in Vietnam: A Study of the Rice, Coffee, Seafood and Fruit and Vegetables Subsectors. Washington, DC: International Food Policy Research Institute.
29 Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic Management Journal, 30(8), 909-920. https://doi.org/10.1002/smj.764   DOI
30 Morrill, R. L. (2010). Strategic leadership: Integrating strategy and leadership in colleges and universities. Lanham: Rowman & Littlefield Publishers, Inc.
31 Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perception of service quality. Journal of Retailing, 64(1), 12-37.
32 Picken, J. C. (2017). From startup to scalable enterprise: Laying the foundation. Business Horizons, 60(5), 587-595. https://doi.org/10.1016/j.bushor.2017.05.002   DOI
33 Porter, M. E. (1980). Competition strategy: Techniques for analyzing industries and competitors. New York: The Free Press.
34 Porter, M. E. (1990). The competitive advantage of nations. Harvard Business Review, 68(2), 73-93. https://doi.org/10.1007/978-1-349-11336-1
35 Hiller, N. J., Day, D. V., & Vance, R. J. (2006). Collective enactment of leadership roles and team effectiveness: A field study. The Leadership Quarterly, 17(4), 387-397. https://doi.org/10.1016/j.leaqua.2006.04.004   DOI
36 Guan, J. C., Yam, R. C., Mok, C. K., & Ma, N. (2006). A study of the relationship between competitiveness and technological innovation capability based on DEA models. European Journal of Operational Research, 170(3), 971-986. https://doi.org/10.1016/j.ejor.2004.07.054   DOI
37 Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis: A global perspective (Vol. 7). Saddle River, NJ: Pearson.
38 Hennig-Thurau, T., & Klee, A. (1997). The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development. Psychology & Marketing, 14(8), 737-764. https://doi.org/10.1002/(SICI)1520-6793(199712)14:8<737::AID-MAR2>3.0.CO;2-F   DOI
39 Porter, M. E. (2008). On competition, Updated and Expanded Edition. Boston, MA: Harvard Business School Publishing.
40 Porter, M. E. (2003). Building the microeconomic foundations of prosperity: Findings from the business competitiveness index. The global competitiveness report, 2004, 29-56.
41 Rojalka, J. (2009). Baltic States' competitiveness: before and after the global crisis. Applied Economics: Systematic Research, 3(1), 27-46.
42 Kivipold, K., & Vadi, M. (2013). Market orientation in the context of the impact of leadership capability on performance. International Journal of Bank Marketing, 31(5), 368-387. https://doi.org/10.1108/IJBM-09-2012-0092   DOI
43 Ambrosini, V., & Bowman, C. (2009). What are dynamic capabilities and are they a useful construct in strategic management? International Journal of Management Reviews, 11(1), 29-49. https://doi.org/10.1111/j.1468-2370.2   DOI
44 Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423. https://doi.org/10.1037//0033-2909.103.3.411   DOI
45 Kim, W. C. (2005). Blue ocean strategy: from theory to practice. California Management Review, 47(3), 105-121. https://doi.org/10.1177/000812560504700301   DOI
46 Kirikova, M. (2000). Explanatory capability of enterprise models. Data & Knowledge Engineering, 33(2), 119-136. https://doi.org/10.1016/S0169-023X(99)00048-8   DOI
47 Kivipold, K., & Vadi, M. (2010). A measurement tool for the evaluation of organizational leadership capability. Baltic Journal of Management, 5(1), 118-136. https://doi.org/10.1108/17465261011016595   DOI
48 Kocoglu, I., Imamoglu, S. Z., Ince, H., & Keskin, H. (2012). Learning, R&D and manufacturing capabilities as determinants of technological learning: enhancing innovation and firm performance. Procedia-Social and Behavioral Sciences, 58, 842-852. https://doi.org/10.1016/j.sbspro.2012.09.1062   DOI
49 Zhang, Q., Vonderembse, M. A., & Cao, M. (2009). Product concept and prototype flexibility in manufacturing: Implications for customer satisfaction. European Journal of Operational Research, 194(1), 143-154. https://doi.org/10.1016/j.ejor.2007.12.013.   DOI
50 Vorhies, D. W., & Harker, M. (2000). The capabilities and performance advantages of market-driven firms: An empirical investigation. Australian journal of management, 25(2), 145-171. https://doi.org/10.1177/031289620002500203   DOI
51 Lai, Y. L., & Lin, F. J. (2012). The effects of knowledge management and technology innovation on new product development performance an empirical study of Taiwanese machine tools industry. Procedia-Social and Behavioral Sciences, 40, 157-164. https://doi.org/10.1016/j.sbspro.2012.03.176   DOI
52 Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications. Journal of marketing, 54(2), 1-18. https://doi.org/10.1177/002224299005400201   DOI
53 Kouser, R., Aamir, M., Mehvish, H., & Azeem, M. (2011). CAMEL analysis for Islamic and conventional banks: Comparative study from Pakistan. Economics and Finance Review, 1(10), 55-64.
54 Krasnikov, A., & Jayachandran, S. (2008). The relative impact of marketing, research-and-development, and operations capabilities on firm performance. Journal of marketing, 72(4), 1-11. https://doi.org/10.1509/jmkg.72.4.001   DOI
55 Srivastava, R. K., Fahey, L., & Christensen, H. K. (2001). The resourcebased view and marketing: The role of market-based assets in gaining competitive advantage. Journal of management, 27(6), 777-802. https://doi.org/10.1177/014920630102700610   DOI
56 Salloum, M. (2013). Explaining the Evolution of Performance Measures-A Dual Case-Study Approach. Journal of Engineering, Project, and Production Management, 3(2), 99-106. https://doi.org/10.32738/JEPPM.201307.0006   DOI
57 Schwab, K. (2019). The global competitiveness report 2019. Geneva: World Economic Forum. Retrieved from http://www3.weforum.org/docs/WEF_TheGlobalCompetitivenessReport2019.pdf.
58 Smith, J. B. (1998). Buyer-seller relationships: similarity, relationship management, and quality. Psychology & Marketing, 15(1), 3-21. https://doi.org/10.1002/(SICI)1520-6793(199801)15:1<3::AID-MAR2>3.0.CO;2-I   DOI
59 Sydanmaanlakka, P. (2003). Intelligent leadership and leadership competencies: Developing a leadership framework for intelligent (Doctoral dissertation). Department of Industrial Management, Helsinki University of Technology, Finland.
60 Szeto, E. (2000). Innovation capacity: working towards a mechanism for improving innovation within an interorganizational network. The TQM Magazine, 12(2), 149-158. https://doi.org/10.1108/09544780010318415   DOI
61 Tahir, I. M., & Abu Bakar, N. M. (2007). Service quality gap and customers' satisfactions of commercial banks in Malaysia. International Review of Business Research Papers, 3(4), 327-336.
62 Thompson, A. A., & Strickland, A. J., & Gamble, J. (2006). Strategic management: Concepts and cases. Maidenhead: McGraw-Hill Education.
63 Karatepe, O. M., Yavas, U., & Babakus, E. (2005). Measuring service quality of banks: Scale development and validation. Journal of Retailing and Consumer Services, 12(5), 373-383. https://doi.org/10.1016/j.jretconser.2005.01.001   DOI
64 Ho, C. K. (2005). Corporate governance and corporate competitiveness: an international analysis. Corporate Governance: An International Review, 13(2), 211-253. https://doi.org/10.1111/j.1467-8683.2005.00419.x   DOI
65 Homburg, C., Grozdanovic, M., & Klarmann, M. (2007). Responsiveness to customers and competitors: the role of affective and cognitive organizational systems. Journal of Marketing, 71(3), 18-38. https://doi.org/10.1509/jmkg.71.3.018   DOI
66 Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: Its antecedents and impact on business performance. Industrial marketing management, 33(5), 429-438. https://doi.org/10.1016/j.indmarman.2003.08.015   DOI
67 Karin, N. (2001). Interrogating SERVQUAL: a critical assessment of service quality measurement in a high street retail bank. The International Journal of Bank Marketing, 19(3), 126-139. https://doi.org/10.1108/02652320110388559   DOI
68 Karim, M. A., Smith, A. J. R., Halgamuge, S. K., & Islam, M. M. (2008). A comparative study of manufacturing practices and performance variables. International Journal of Production Economics, 112(2), 841-859. https://doi.org/10.1016/j.ijpe.2007.07.005   DOI
69 Khoa, B. T. (2020). The Antecedents of Relationship Marketing and Customer Loyalty: A Case of the Designed Fashion Product. Journal of Asian Finance, Economics and Business, 7(2), 195-204. https://10.13106/jafeb.2020.vol7.no2.195   DOI
70 Khoa, B. T., Nguyen, T. D., & Nguyen, V. T. T. (2020). Factors affecting Customer Relationship and the Repurchase Intention of Designed Fashion Products. The Journal of Distribution Science, 18(2), 17-28. https://10.15722/jds.18.2.202002.17   DOI
71 Van Velsor, E., & O'Connor Patricia, M. G. (2007). Developing Organizational Capacity for Leadership.In: H. Robert, G. H. James, A. John, B. B. Kimberly, & L. Nancy (Eds.), Being There Even When You Are Not (Vol. 4, pp. 31-49). United Kingdom: Emerald Group Publishing Limited. https://doi.org/10.1016/S1479-3571(07)04002-3