• Title/Summary/Keyword: Business process

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Shopping Mall Business Process Modeling Using IDEF3 Part 1 - Front office view point (IDEF3를 이용한 쇼핑몰 업무 프로세스 모델링 Part 1 - Front office 관점)

  • Jeon, Tae-Bo
    • Journal of Industrial Technology
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    • v.25 no.A
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    • pp.105-113
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    • 2005
  • A business process flow model for an intermediary type shopping mall consisting of multiple sellers has been presented in this study. Specifically, we defined 11 essential business processes of a front office customer's view point and set up detailed process flow models using IDEF3 (Integrated DEFinition). The characteristic of this study lies in providing a dynamic model rather than static models. The results may form a conceptual framework not only for shopping mall processes but for analysis and improvement toward extended electronic business systems.

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Shopping Mall Business Process Modeling Using IDEF3 Part 2 - Back office view point (IDEF3를 이용한 쇼핑몰 업무 프로세스 모델링 Part 2 - Back office 관점)

  • Jeon, Tae-Bo
    • Journal of Industrial Technology
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    • v.25 no.A
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    • pp.115-122
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    • 2005
  • A business process flow model for an intermediary type shopping mall consisting of multiple sellers has been presented in this study. Specifically, we defined 7 essential business processes of the shopping mall administrator and 6 processes of the administrator of a seller. We then performed detailed process flow models using IDEF3 (Integrated DEFinition). The characteristic of this study lies in providing a dynamic model rather than static models. The results may form a conceptual framework not only for shopping mall processes but for analysis and improvement toward extended electronic business systems.

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Development of the Enterprise Process Evaluation for Small and Medium Business Consulting (중소기업 경영컨설팅을 위한 전사적 프로세스 평가모델 개발)

  • Cho, Jey-Ryong;Lee, Heejung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.4
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    • pp.41-47
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    • 2012
  • To adapt to a rapidly changing business environment, introduction of new management techniques and innovative activities are crucial. In the case of small and medium companies, the compensation for scarce management resources and sustainable development can be obtained from advantage of management consulting. In this study, we propose the enterprise process evaluation model for small and medium business consulting, which can deploy the process improvement activities with considering the process maturity level within an organization. The process evaluation area of proposed Small and Medium Business, Staged Maturity Model (SMB-SMM) consists of four following parts: supply management, demand management, business management, and research and development (R&D) management. For each area, we set goals and also define the practices to achieve their goals respectively. By applying the SMB-SMM model to the small and medium sized companies, the process maturity level can be defined. And then to overcome the gap between the goals and evaluation results, the customized management consulting activities can be drawn from the predefined consulting approaches from the SMB-SMM.

A BPN model for Web-based Business Process Reengineering and Specification (웹 기반 비즈니스 프로세스의 리엔지니어링과 명세를 위한 BPN 모형)

  • Jang, Soo-Jin;Choi, Sang-Soo;Lee, Gang-Soo
    • The KIPS Transactions:PartD
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    • v.10D no.3
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    • pp.471-488
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    • 2003
  • A web-based information system, that is a dominant type of information systems, suffers from the “web crisis” in development and maintenance of the system. To cope with the problem, a technology of reengineering to web-based business process, which is one of web engineering, is strongly needed. In this paper, we propose a BPN(Business Process Net) model and reengineering guides along with an application example, which are used for modeling web-based business processes and migrating to web-based information system. BPN model is a type of not only a Beta-distributed stochastics Petri net, but also an executable Activity diagram. BPN is modeled by using the Use Case analysis method and the Beta-distribution. The later is used for the purpose of modeling the uncertainty of execution time and cost of a business process. BPN model and reengineering heuristics might be used as a formal common model for business process specification languages, and analysis and design method for Web-based Information system, respectively.

Workflow Clustering Methodology Using Structural Similarity Metrics (프로세스 유사성을 이용한 워크플로우 클러스터링)

  • Jung, Jae-Yoon;Bae, Joonsoo;Kang, Suk-Ho
    • Journal of Korean Institute of Industrial Engineers
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    • v.33 no.1
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    • pp.99-109
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    • 2007
  • To realize process-driven management, so many companies have been launching business process managementsystems. Business process is collection of standardized and structured tasks inducing value creation of acompany. Moreover, it is recognized as one of significant intangible business assets to achieve competitiveadvantages. This research introduces a novel approach of workflow process analysis, which has more and moresignificance as process-aware information systems are spreading widely into a lot of companies, In this paper, amethodology of workflow clustering based on process similarity has been proposed. The purpose of workflowclustering is to analyze accumulated process definitions in order to assist design of new processes andimprovement of existing ones. The proposed methodology exploits measures of structural similarity of workflowprocesses.The methodology has been experimented with synthetic process models for illustrating the implicationofworkflow clustering.

A Idea Development Method for Process Innovation (경영혁신을 위한 과제 도출 방안)

  • Kim, Seong-Su
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.289-297
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    • 2006
  • Business operates under the fast pace of large-scale changes. These changes occur in environments including competitors, markets and consumers. To survive under these changes, process innovation is becoming the eminent issue faced by executives. Process innovation is to generate, select, and implement new ideas adopting changes in organizational structure, management pattern, human resource management systems and so on. Examples include restructuring, outsourcing, benchmarking, total quality management, and business process reengineering. This study suggests how to develop process innovation ideas. Related screening and implementation techniques are also presented.

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Efficient Execution Method for Business Process Management using TOC Concepts (제약이론을 활용한 업무프로세스의 효율적 실행 방법)

  • Rhee Seung-Hyun;Bae Hyerim;Won Hyungjun;Kim Hoontae;Kang Suk-Ho
    • The Journal of Society for e-Business Studies
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    • v.10 no.1
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    • pp.61-80
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    • 2005
  • Business Process Management (BPM) System is a software system to support an efficient execution, control and management of business processes. The system automates complex business processes and manages them effectively to raise productivity. Traditional commercial systems mainly focus on automating processes and do not have methods for enhancing process performances and task performer's efficiency. Therefore, there is room for enhancement of task performers' productivities and efficiency of business processes. In this paper, we propose a new method of executing business processes more efficiently in that a whole process is scheduled considering the degree of participants' workload. The method allows managing the largest constraints among constituent resources of the process. This method is based on the DBR (Drum-Buffer-Rope) in TOC (Theory of Constraints) concepts. We first consider the differences between business process models and DBR application models, and then develop the modified drum, buffer and rope. This leads us to develop BP-DBR (Business Process-DBR) that can control the proper size of task performers' work list and arrival rate of process instances. Use of BP-DBR improves the efficiency of the whole process as well as participants' working condition. We then carry out a set of simulation experiments and compare the effectiveness of our approach with that of the scheduling techniques used in existing systems.

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Enterprise Process Reverse Engineering(EPRE):Form-based approach

  • Kim, Kyong-Ho;Kim, Young-Gul
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1996.10a
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    • pp.113-116
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    • 1996
  • Firms spend enormous efforts identifying current processes and understanding the related details before establishing new business processes in their business process redesign (BPR) projects. Considering excessive efforts required during the analysis phase and limited support to BPR projects, need for a better method is evident This article describes a method of modeling enterprise business processes bayed on common business forms. By identifying form operations and form field types, the proposed method provides redesign view on the information handling as well as the current process flows in the form of an Event-Process Chain (EPC) diagram.

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IDEF0 Business Process Modeling for a Shopping Mall (쇼핑몰 구축을 위한 IDEF0 업무 프로세스 모델링)

  • Jeon, Tae-Bo;Jung, Jae-Ho
    • Journal of Industrial Technology
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    • v.24 no.A
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    • pp.47-57
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    • 2004
  • Industrial efforts for increased market sales have directed towards the development and implementation of on-line marketing systems under recent e-business environment. Internet-based shopping mall is one of the most popular system. A business process model for an intermediary type shopping mall using IDEF0 has been presented in this study. Specific efforts have been focused on defining and analyzing a diversity of business processes embedded in practical B2B and B2C mall system operations. We first briefly examined the considered system with IDEF0 design. We then defined fundamental business processes within shopping mall systems. Upon careful examination and analysis of them, a detailed business process model based on IDEF methodology has been designed. The results in this study may well form a conceptual framework for shopping mall development and operations.

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A Study on Business Process Patterns for Integrated Supply Chain Planning : Based on Analysis of RFQ Types (통합 공급망계획을 위한 비즈니스 프로세스 패턴 연구 : 견적요청 유형 분석을 바탕으로)

  • Jeong, Han-Il;Chang, Tai-Woo
    • Journal of Information Technology Applications and Management
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    • v.15 no.1
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    • pp.83-97
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    • 2008
  • Today's competitive global market makes most enterprise endeavor to specialize their business areas, and co-operate with trading partners in supply chain by the forms of collaboration, information and business process sharing. However, even the supply chain plan generated by co-operation often fails to be executed successfully, because it was generated without capacities of suppliers and more over nested suppliers. To overcome this limitation, the supply chain plan of an enterprise should be generated truly integrated way. In this paper, we classify business patterns based on scenarios about quotation processing and supply chain planning in self-integrated environment. And we present business process models about four business patterns and describe them, which are classified by whether request for quotation includes information about price, required time periods, and quantity for each required time period and whether it is received from customer or sent to supplier. In addition, we describe the types of supply chain planning problem.

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