Journal of Industrial Technology (산업기술연구)
- Volume 25 Issue A
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- Pages.105-113
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- 2005
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- 1229-9588(pISSN)
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- 1598-1371(eISSN)
Shopping Mall Business Process Modeling Using IDEF3 Part 1 - Front office view point
IDEF3를 이용한 쇼핑몰 업무 프로세스 모델링 Part 1 - Front office 관점
Abstract
A business process flow model for an intermediary type shopping mall consisting of multiple sellers has been presented in this study. Specifically, we defined 11 essential business processes of a front office customer's view point and set up detailed process flow models using IDEF3 (Integrated DEFinition). The characteristic of this study lies in providing a dynamic model rather than static models. The results may form a conceptual framework not only for shopping mall processes but for analysis and improvement toward extended electronic business systems.
Keywords