• Title/Summary/Keyword: Business operational model

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A Method of Service Refinement for Network-Centric Operational Environment

  • Lee, Haejin;Kang, Dongsu
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.12
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    • pp.97-105
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    • 2016
  • Network-Centric Operational Environment(NCOE) service becomes critical in today's military environment network because reusability of service and interaction are being increasingly important as well in business process. However, the refinement of service by semantic similarity and functional similarity at the business process was not detailed yet. In order to enhance accuracy of refining of business service, in this study, the authors introduce a method for refining service by semantic similarity and functional similarity in BPMN model. The business process are designed in a BPMN model. In this model, candidated services are refined through binding related activities by the analysis result of semantic similarity based on word-net and functional similarity based on properties specification between activities. Then, the services are identified through refining the candidated service. The proposed method is expected to enhance the service identification with accuracy and modularity. It also can accelerate more standardized service refinement developments by the proposed method.

The Analyses of the Operational Efficiency and Efficiency Factors of Retail Stores Using DEA Model (DEA 모형을 활용한 소매점의 효율성 및 결정요인 분석)

  • Ko, Kyungwan;Kim, Daecheol
    • Korean Management Science Review
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    • v.31 no.4
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    • pp.135-150
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    • 2014
  • This paper analyzes the operational efficiency of 91 individual retail stores in Seoul by a two-step procedure. In the first step, a data envelopment analysis (DEA) model is used to identify the efficiency scores. Three inputs (store size, number of items, and number of employees) and two outputs (sales and number of customers) are used for the efficiency measurement. In the second step, a Tobit regression model is used to identify the drivers of efficiency. DEA efficiency scores are used to test hypotheses on the impact of five independent variables, namely store age, number of items per store size, number of items per employee, trade area index, and number of competitors. Results of the Tobit analysis show that number of items per store size, number of items per employee, and number of competitors play a significant role in influencing the operational efficiency of retail stores. Managerial implications of the study are discussed.

Truck Weight Estimation using Operational Statistics at 3rd Party Logistics Environment (운영 데이터를 활용한 제3자 물류 환경에서의 배송 트럭 무게 예측)

  • Yu-jin Lee;Kyung Min Choi;Song-eun Kim;Kyungsu Park;Seung Hwan Jung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.45 no.4
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    • pp.127-133
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    • 2022
  • Many manufacturers applying third party logistics (3PLs) have some challenges to increase their logistics efficiency. This study introduces an effort to estimate the weight of the delivery trucks provided by 3PL providers, which allows the manufacturer to package and load products in trailers in advance to reduce delivery time. The accuracy of the weigh estimation is more important due to the total weight regulation. This study uses not only the data from the company but also many general prediction variables such as weather, oil prices and population of destinations. In addition, operational statistics variables are developed to indicate the availabilities of the trucks in a specific weight category for each 3PL provider. The prediction model using XGBoost regressor and permutation feature importance method provides highly acceptable performance with MAPE of 2.785% and shows the effectiveness of the developed operational statistics variables.

Innovation Capabilities and Small and Medium Enterprises' Performance: An Exploratory Study

  • ALI, Hazem;HAO, Yunhong;AIJUAN, Chen
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.959-968
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    • 2020
  • Research underlined that Small and Medium Enterprises' performance is enhanced by different types of innovation capabilities. This research tends to present a comprehensive model to explain the relationship between innovation capabilities and SMEs' financial and operational performance. Specifically, this study tends to achieve three objectives: explores the set of product, process, organizational and marketing innovation capabilities possessed by owners/managers of SMEs and their impact on Chinese manufacturing SMEs' operational and financial performance dimensions, identify the determinants of innovation capabilities, and determine the contextual factors that moderate innovation capabilities and SMEs' performance. This research employed a qualitative research method using in-depth interviews with eight owners/managers of Chinese manufacturing SMEs. Research findings revealed that product and marketing innovation capabilities have a significant impact on SMEs' financial performance while process and organizational innovation capabilities positively influence SMEs' operational performance. The major determinants of innovation capabilities involved availability of sufficient organizational resources, entrepreneurial orientation, knowledge development and external networks. The contextual moderating factors on the relationship between innovation capabilities and SMEs' performance involved internal factors which are: SME size, SMEs' owner/manager work experience, entrepreneurial mindset; and external factors: market dynamism and cooperation strategies. This paper ends by drawing some concluding remarks and proposing future research avenues.

A Study on the Influence of C4I System Quality on Operational Performance : Role of Perceived Usefulness and User Satisfaction (전장관리정보시스템 품질이 운영성과에 미치는 영향에 관한 연구 : 지각된 유용성 및 사용자 만족의 역할)

  • Jeong, Young Sin;Park, Jong Woo;Jo, Dong Hyuk
    • Journal of the Korea Institute of Military Science and Technology
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    • v.19 no.2
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    • pp.261-271
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    • 2016
  • The need and interest for a successful operation of Information System in the defense industry have increased due to a rapid development in ICT. However, research on adderssing such increased demand has been minimal. This paper introduces a Success Model for IS in the defense field based on literature reviews, and proves the performance of the proposed model. The verification results show that the quality factors of IS have positive influence on perceived usefulness and user satisfaction. The results, as well, imply that perceived usefulness and user satisfaction improves the operational performance of IS. Therefore, this study proves that quality factors of IS increase the operational performance through perceived usefulness and user satisfaction. Through this research, the patterns of information utilization in the defense IS is understood, and the directions for improving the operational performance of IS is presented.

Effects of AEO-MRA on the Performance of Exporters and Importers in Korea

  • Kim, Chang-Bong;Chung, Il-Sok;Joo, Hye-Young
    • Journal of Korea Trade
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    • v.23 no.3
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    • pp.52-67
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    • 2019
  • Purpose - This study analyzes the effect of the authorized economic operator-mutual recognition arrangement (AEO-MRA) on the performance of Korean exporters and importers. The effect of the import-export companies' characteristics, such as annual sales, the number of foreign markets, and overseas experience, on the AEO-MRA is deduced; the relationship between this effect and firm performance is analyzed. Design/methodology - An empirical research model was constructed and analyzed using structural equation modeling. The effect of AEO-MRA on logistics and operational performance was derived from the aforementioned characteristics as leading factors of the AEO-MRA. The regulatory influence of cooperation with logistics companies was analyzed in the AEO-MRA effect on logistics performance. Thus, 172 valid samples were obtained from import-export companies certified by the AEO-MRA. Findings - Among the aforementioned characteristics, only "annual sales" has a positive effect on the AEO-MRA, whose effect enhances logistics and operational performances. The AEO-MRA effect did not directly affect operational performance. Owing to the adjustment effect analysis, the AEO-MRA effect and logistics performance relationship is strengthened if the cooperative relationship with the logistics company is higher than a certain level. If this cooperation falls below a certain level, the AEO-MRA effect on logistics performance reduces. Thus, logistics cooperation is an important factor in the AEO-MRA effect and logistics performance relationship. Originality/value - Hinging on the resource-based theory and relational viewpoint, an empirical model that explains the relationship between the AEO-MRA effect and firm performance is established.

An Exploratory Study on the Use of Electronic Commerce by Small and Medium Enterprise using the Action-Audience Model (행동-대상 모델에 따른 중소기업의 전자상거래 실태 조사)

  • ;Chang E. Koh
    • The Journal of Society for e-Business Studies
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    • v.3 no.1
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    • pp.137-154
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    • 1998
  • To facilitate a better understanding of the benefits, problems, and issues associated with the use of Internet and (World Wide) Web in business, we conducted an exploratory study on the use of Internet and Web by Small and Medium Enterprise(SME) using the Action-Audience Model. The Action-Audience model categorizes business use of the Web: to provide information (Informational Web), to carry out business transactions (Transactional Web), and to support business activities (Operational Web). The model also recognizes different audiences of the Web. The study shows that SMEs are in the early stage of Web use.

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Key Drivers of Operational Performance of E-commerce Distribution Service Providers in Thailand

  • VONGURAI, Rawin
    • Journal of Distribution Science
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    • v.20 no.12
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    • pp.89-98
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    • 2022
  • Purpose: Due to the rapid growth of e-commerce in Thailand, the operational excellence of distribution service providers has been elevated. Thus, this research investigated the key drivers of operational performance of e-commerce distributors in Thailand. The research contains key variables: the analytics capabilities of an organization, supply chain disruption orientation, innovation capability, and operational performance. Research design, data, and methodology: An online survey is administered to top managers and key personnel (N=425) employed for at least one year in Thailand's top five e-commerce distributors. The sampling methods were conducted using purposive sampling, quota sampling, and convenience sampling. Confirmatory Factor Analysis and Structural Equation Model were applied to analyze and confirm the model's goodness-of-fit and hypothesis testing. Results: The findings reveal that an organization's analytics capabilities significantly affect supply chain disruption orientation and supply chain resilience. Furthermore, operational performance is affected by supply chain disruption, supplier quality management, and innovation capability. Nevertheless, supply chain resilience and digital supply chain have no significant effect on operational performance. Conclusions: The results imply that supply chain digitalization could drive higher operational performance. Distribution businesses are encountering transformation and disruption, which should address the high level of a digital supply chain, innovation, and quality management to maximize their profit margin and delivery service quality.

Information Technology Implementation and Operational Efficiency

  • Kwak, Jin Kyung
    • Management Science and Financial Engineering
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    • v.19 no.2
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    • pp.13-18
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    • 2013
  • In this paper, we analyze the relationship between implementation of information technology and inventory turnover as a measure of operational efficiency. We build a regression model including a dummy variable that indicates whether a firm has been nominated for being good at implementing information technology. By using publicly available data, we have conducted an extensive empirical analysis and found that firms' using information technology is not likely to affect inventory turnover significantly. This result implies that we have to take careful consideration in adapting information technology.

An Empirical Analysis on the Productivity of Coastal Fishery (연안어업 생산성에 관한 실증연구)

  • Eh, Young-Yang;Song, Dong-Hyo;Hwang, Seon-Jae;Park, Bo-Gyeong
    • The Journal of Fisheries Business Administration
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    • v.51 no.1
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    • pp.19-36
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    • 2020
  • The purpose of this paper is to analyze the productivity of the costal fisheries in Jeonnam Province. In this study, the operational characteristics and Cobb-Douglas production function of coastal fisheries were examined based on a research on the actual condition of costal fisheries (RACF). The statistical analysis of RACF data reveals that Cobb-Douglas production function consists of the three variables: fishing quantity per ton-age, the number of fisherman per ton-age and fishing equipment cost per ton-age. The results of this study show us that the relation and productivity between labor and capital of the operational equipment in the coastal fisheries. If extensive comparable biological and market data become available, analysis model can be widely applied to yield more accurate results.