• Title/Summary/Keyword: Business information services

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An Exploratory Study on the BSC Project Issues Influencing Business Process Innovation (BSC 프로젝트 활동이 기업의 업무혁신에 미치는 영향)

  • Chun, Hong-Mal;Bang, Myung-Ha
    • Journal of Information Technology Services
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    • v.5 no.3
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    • pp.45-62
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    • 2006
  • The research is intended to satisfy two interesting research purposes: one is to examine activities of both BSC adotion phase and implementation phase under carrying BSC project. The second purpose is to analyze the influence from those activities towards innovating business world. This study was conducted thru online questionnaires via online survey system during 3 months for targeting mainly on business users and consultants. The findings of the study suggest that employee's involvement, BSC information sharing, collaboration cross task related teams have major roles to operate BSC successfully. From findings, KPI choice, top-down goal allocation, budgeting allocation have strong influences on upgrading business innovations. Those businesses like to considering adoption of BSC can benefit from the findings of the research.

A Case Analysis on the Catch-up Strategy of Late-Comer Firms in the Social-Media Service Industry (소셜 미디어 서비스 산업 후발기업의 Catch-up 전략 사례분석)

  • Ham, Yeon-Joo;Jo, Hyung-Rae
    • Journal of Information Technology Services
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    • v.11 no.4
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    • pp.309-333
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    • 2012
  • Recently, emergence of smart-phones and Social Networking Service(SNS) would offer the market environment changes and the opportunities for new business. For the case analysis comprehensive survey were implemented. And those data were analyzed along the research framework. The late-comer firms offered differential services, maintained creative and opened corporate culture, shoed learning capabilities which means absorption and organization of external knowledge, innovative efforts to control the insurgents than early-mover firms. When we analyze these phenomena along the developmental stages of late-comer, we can perceive that the stage of late-comers firms were moving from the "tracing the path" stage to "jumping the path" stage which means the creating capabilities were more or less enhanced and the firms become more stable in terms of business operation. In business model, early-mover firms showed clear definition for each business element, especially the revenue structure, while late-mover firms seemed unstable or unclear revenue structure.

Analysis of Business Overview and use of 'C'group's Internet phone of National Information and Communication Services (국가정보통신서비스의 'C'그룹 인터넷전화 사업현황과 이용 분석)

  • Shin, Jin;Park, Dea-Woo
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.15 no.11
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    • pp.2391-2398
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    • 2011
  • National Information and Communication Services of Public Administration and Security organized by the 'A 'group (Line service network), 'B' group (IP service network), 'C' Group (Voice over Internet protocol(VoIP) service, IP application services) are provided by constructing the infrastructure. National Information and Communications Services 'C' group, providers are providing VoIP services. In this paper, national information and communications service 'C' group, providers of domestic calls, international calls, including calls to move we will study the basic telephone service. And text messaging, video telephony, IP-Centrex services, etc. we will study the seven value-added services. In addition, national information and communication service providers on the status of the project based on the analysis of national information and communication Internet telephone network using Internet telephony is the type of analysis. In this study, national information and communications services industry, will serve as the basis for the development.

A Study on the Curriculum Development for the Trade in Services (서비스무역 커리큘럼 개발에 관한 연구)

  • PARK, Kwang-So
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.69
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    • pp.741-762
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    • 2016
  • The importance of trade in services has been increasing day by day, but the research on it is insufficient so far in terms of basic information, statistics, influence, industrialization and so on. To foster of professional trader in services, we need curriculums, textbooks and training centers like academy or college in advance. We have well developed curriculums for trade in goods since 1960's in Korea, so we can transfer the trade in goods' curriculum to trade in services. There are some differences between trade in goods and trade in services basically, but we can borrow a lot of idea from trade in goods in terms of basic framework like international economics, international business and international commercial transactions. This study propose the basic framework for trade in services' curriculum. First, trade in services economics handle the basic concept, statistics, characteristics, theories etc. Second, trade in services business treat the global companies to expand their business to global market, so characteristics of service companies, marketing plan and strategies and so on. Third, international commercial transaction of trade in services concentrate for procedures and contracts in terms of formation, implementation and finish of contract. Finally, Services industries can be a future strategic industry to any contries, so there are some national and corporates' strategy for expanding their business. This study acts on the initial idea for curriculums of trade in services, so I am looking forward to many criticism and development from another researchers to develop the model curriculums and textbook for education of specialized trader in services.

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Understanding the Role of Trustees in the Adoption of IT Services

  • Kim, Gi-Mun;Shin, Bong-Sik;Lee, Ho-Geun
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.469-472
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    • 2007
  • This study deals with an important but ignored topic in IS research, the trustee issue. The purpose of this study, performed in the context of mobile banking, is: (1) to broaden the types of trustees (vendors, mobile channel, customers themselves) that customers consider in the adoption of emerging IT services and (2) to investigate the relationships between customer intention to adopt new IT services and trust in three different trustee types. The analysis showed that customers' self-trust is the most important in shaping their intention to adopt mobile banking. Consumer trust in the mobile channel came in second. Unlike the results of previous research, the effect of customers' trust in vendors was insignificant in mobile banking.

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Mapping Emerging Business Models in Massively Multiplayer Online Games (다중이용자 온라인 게임에서 신규 비즈니스 모델의 도식화에 관하여)

  • Joung, Yoon-Ho;Kwon, Hyeog-In
    • Journal of Information Technology Services
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    • v.5 no.3
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    • pp.137-150
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    • 2006
  • The authors map some of the current Business Models in the Massively Multiplayer Online Player scenario. These maps represent Value Creation Systems by resorting to Value Net constructs and notations, and are offered here as a proof of concept and utility. The authors claim that these mappings can enable readers, managers and IT experts, to build new insights onto such Business Models and develop requirements for Information System infrastructure. When approaching the Value Creation System as a Value Net the goal is to think outside the conceptual box of Value Chains and understand how the different activities interact, by exposing the multiplicity of value types and flows. In doing this study the authors are attempting to synthesize a new Business Model proposal that could underlie the development of an infrastructure for the collaborative creation, distribution and exploration of online massively multiplayer games, beyond the traditional producer-consumer roles.

A Comparative Study on ROI between Traditional and Web Services based ASP : A BSC Approach (웹 서비스 기술 도입에 따른 ASP 사업 투자효과의 향상에 대한 비교 연구 : 균형성과표 기반 분석)

  • Yang Sung-Byung;Park Sang-Un;Song Yong-Uk;Kang Ju-Young
    • Journal of Information Technology Applications and Management
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    • v.13 no.1
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    • pp.17-38
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    • 2006
  • Recently, ASP business models based on Web services are attracting considerable attention and regarded as the next generation of the ASP business models. It is, however, undesirable for ASP users to adopt them simply because the Web services are the new trend in the IT world. Instead, an in-depth comparison of the benefits against the costs between the Web services based ASP business models and the traditional models are required. Furthermore, it is desirable that this comparative analysis should be applied from the ASP users' viewpoints rather than those of the government or ASP providers. So, we have applied a comparative ROI (Return on Investment) analysis from the ASP users' perspective and shown that the Web services based ASP business models (382%) are superior to the traditional models (280%) in terms of ROI. We have also employed Balanced Scorecard (BSC) framework to keep the balance between tangible and intangible benefits considering the characteristics of IT value measurement.

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Business Process Reengineering of an Information Exchange Management System for a Nationwide Cyber Threat Intelligence

  • Pramadi, Yogha Restu;Rosmansyah, Yousep;Kim, Myonghee;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.20 no.2
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    • pp.279-288
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    • 2017
  • Nowadays, nations cyber security capabilities play an important role in a nation's defense. Security-critical infrastructures such as national defenses, public services, and financial services are now exposed to Advanced Persistent Threats (APT) and their resistance to such attacks effects the nations stability. Currently Cyber Threat Intelligence (CTI) is widely used by organizations to mitigate and deter APT for its ability to proactively protect their assets by using evidence-based knowledge. The evidence-based knowledge information can be exchanged among organizations and used by the receiving party to strengthen their cyber security management. This paper will discuss on the business process reengineering of the CTI information exchange management for a nationwide scaled control and governance by the government to better protect their national information security assets.

Study on e-Book Business Strategy in Information & Communication Industry (정보통신산업으로서 e-Book 비즈니스 전략)

  • Park, Jae-Sue;Kim, Hak-Jin;Ahn, Young-Jik
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.18 no.9
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    • pp.2057-2065
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    • 2014
  • New business The e-book industry is creating a convergence of ICT and printing culture. Even so, the system changes is not great in Korea. Global market players are going to creating a membership or community-type business model to take advantage of the terminal, platform, network, but the creative content production in Korea is limited. Since the discussion is limited to such devices or network services most, we suggest the possibility of modeling a multi-faceted. And the development of technology and services platform content is also important as a strategic approach to the development of the e-book industry. Most of all, we propose the application of content, technologies and services are developed.

Quality Improvement in Products and Services of Coffee Shops (커피전문점 제품 및 서비스 품질개선 방안)

  • Jang, John;Choi, Eun Song;Kwak, Choonjong
    • Management & Information Systems Review
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    • v.32 no.1
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    • pp.273-287
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    • 2013
  • Increased over time are the market size of coffee shops and customer demands for coffee. This paper aims to provide solutions for quality improvement in products and services of coffee shops through a case study. SERVQUAL is adopted and modified for the given problem to identify customer requirements for services of coffee shops. Quality Function Deployment (QFD) is introduced as an effort to reflect customer requirements in engineering characteristics for products and services. This paper compares the market competitiveness of three coffee shops in a case study. This study also draws solutions for quality improvement in engineering characteristics for products and services by using QFD.

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