• Asia pacific journal of information systems
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• 제24권3호
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• pp.1001-1006
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• 2014

• 한국정보기술응용학회:학술대회논문집
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• 한국정보기술응용학회 2001년도 추계공동학술대회 논문자료집 정보화 젼략 패러다임의 변화에 대한 보기술의 대응
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• pp.179-179
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• 2001

• 한국IT서비스학회지
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• 제5권3호
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• pp.121-135
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• 2006

With the growth and maturation of IT industry, the necessity of audit about development, maintenance and management of high-quality information system is gradually increasing. In addition, the necessity of inner auditing system, which could totally verify and evaluate the effectiveness of project according to the characteristics of organization conducting information-oriented business, also being proposed. Government offices including Korea Institute of Science and Technology(KISTI) collectively controlling nationwide science-technology related information have no guiding principle or organization within themselves even though performing information-oriented businesses are becoming more bigger and complicated. In this paper, we propose scheme for devising framework, which can audit construction and operation of knowledge information, check list and guideline. In addition, we present concrete ways for adapting these schemes to institutes which manage science-technology knowledge information. Audit framework consists of points of time in audit, audit domain and audit criterion. Points of time in audit are defined as three phases as followings: pre-audit, in-progress audit and post-audit. Audit domain includes 16 detail audit domains and especially we set 11 check items and 40 detail investigation items for database implementation business. We expect that management level of science-technology implementation business of organizations using this research result will increase and they could offer high-quality information service.

• 인터넷정보학회논문지
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• 제7권1호
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• pp.111-120
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• 2006

끝없이 쏟아지는 이비즈니스 성공담에도 불구하고, 수많은 최고 경영진들은 인터넷 기반의 이비즈니스 시스템 구축에 대한 투자효과를 체감하지 못하고 있다고 주장한다. 대부분의 사업들이 조직의 정보활용역량이나 체감적인 사업성과의 향상을 간과하고, 즉흥적인 재정적 성과에만 치중하는 경향이 있기 때문이다. 본 연구에서는 실증분석을 통해 인터넷을 기반으로 하는 이비즈니스 시스템의 활용이 조직의 정보활용역량, 사업성과, 그리고 재정적 성과에 미치는 영향을 조사하여, 사업목표를 달성하는데 있어서 이비즈니스 시스템의 역할과 가치를 부각시키고자 한다. 본 연구는 인터넷 기반의 이비즈니스 행위가 조직의 정보활용역량을 향상시키고, 정보활용역량이 높아지면 사업성과도 향상됨을 보여준다. 또한, 본 연구는 인터넷을 기반으로 한 이비즈니스 시스템의 활용으로 인한 사업성과 향상은 고객가치 창출로 이어지고, 이는 결국 수익창출을 위한 필요 요소임을 암시한다.

• 한국IT서비스학회지
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• 제8권1호
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• pp.29-45
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• 2009

In this research, a model to measure the correlation between the performance of customer contact center and the business performance is developed using the well-known model, the market damage model of TARP. Three hypotheses are suggested and verified using real customer profit data and customer access data of the Industrial bank of Korea. As a result of this research, we know that there is a positive relation between increase of business profit and contact experience of customers to customer contact center. Also, customer satisfaction level for customer contact center contact experience is positively correlated with increase of business profit of the company. However, we could not find a meaningful correlation result between number of contacts to customer contact center and the business profit. Although this study is based on a particular one company data, the analyzation framework can be applicable to other banking companies for showing relations between performance of customer contact center and business profit of the company.

• 한국IT서비스학회지
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• 제2권1호
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• pp.1-15
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• 2003

Relentless competition and price cutting race make small/medium software business very difficult to maintain their business. Especially small software businesses are often at a disadvantage when they try to win government contracts, Due to the characteristics and importance of software industry, there is no doubt that government support for mall/medium software business is indispensible. In fact, the development of the US software industry has been strongly influenced by government policy during postware period. This paper attempts to examine the general small/medium business supporting policies currently implemented. In addition, policies in the construction industry and the US federal government are explored, in order to find appropriate roles the government should play.

• 한국전자거래학회지
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• 제8권3호
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• pp.17-36
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• 2003

ebXML은 UN/CEFACT와 OASIS가 주축으로 제정한 전자상거래 국제 표준으로 모든 거래 당사자들에서 상호운용 적이며 안전하고 일관성 있는 방법으로 XML 기반의 인프라(infrastructure)를 제공하여 글로벌 e-비즈니스가 가능하도록 하는 것을 목적으로 한다. ebXML 레지스트리는 거래대상자들의 비즈니스 정보들을 저장하는 저장소를 가지며, 클라이언트가 이 저장된 정보에 접근할 수 있도록 다양한 레지스트리 서비스를 제공한다. 이러한 레지스트리 서비스들은 ebXML 레지스트리 정보 모델(RIM)에 정의된 구조를 따르기 때문에, 하부 데이터베이스 시스템에 따라 서비스들을 처리하는 방법 이 달라진다. 본 논문에서는 관계형 데이터베이스를 기반으로 ebXML 레지스트리 서버 구현 방법을 제안한다.

• 한국IT서비스학회지
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• 제14권2호
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• pp.275-287
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• 2015

Information technology (IT) convergence have been recognized one of the key drivers in the industry perspective. Especially, IT convergence have been one of the most important innovative way for defense sector. Korea government established IT convergence policy in 2008 and have been applying it to the core industry such as automotive, shipbuilding and defense industries. Recently, the creative vitamin project has been launched. Vitamin 'D' means the way to create the value of defense industry. This research analyzes and evaluates various IT convergence business models based on an operation of defense IT convergence center from 2011 to 2014, which is the industry IT convergence centers. Defense IT convergence business models can be classified into four types of mission area as follows : weapon acquisition and management, military intelligence, military power construction, and resources management. We define the concept of defense IT convergence and describe the framework and processes for applying IT to the defense sector. We analyzes and evaluates various business models designed through defense IT convergence framework and processes.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 2005년도 추계학술대회 발표 논문집
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• pp.359-366
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• 2005

As the ubiquitous computing technology (uT) is prevailing, applying uT is more likely to transform the legacy way of doing business to a new way with the goals of ubiquitous computing: strategic use of information resources by using them everywhere, every time, with any devices for any services. These opportunities naturally require the provision to assess the degree of the transformation from the legacy IT-based e-business to the uT-based business. However, research about assessing the degree of u-transformation has been still very few. Moreover, even deciding what is ubiquitous or not is obscure. Hence, this paper aims to propose the methodology for assessing the degree of u-transformation oriented by the teleology of ubiquitous service, which intends to fully make use of uT in creating new business of next generation. Through the literature review, we developed the methodology to check whether the provided service is ubiquitous or not based on the capabilities that technologies have. and then, the methodology developed to assess the technical requirements that the uT should have when the transformation is considered through the focus group interview based on the literature review of the capability. A two-layered approach is introduced to assess not only the level of ubiquity but also the degree of u-transformation.

• 한국IT서비스학회지
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• 제18권2호
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• pp.161-183
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• 2019

Researches on the business value of IT and ICT in the past has been focused on static content researches such as study of IT ICT itself and study of the relationship between IT ICT and performance. In recent years, however, the need for discussions on the "process of IT and ICT making economic value (performance) difference between companies" is growing. In particular, there is a need for an framework to analyze the process of qualitative change (progress, evolution, improvement) of IT and ICT affecting the competitive advantage. In this paper, we present a framework for analyzing the process of creating competitive advantage by IT ICT and show the structure of how IT and ICT resources lead to the creation of competitive advantage. In order to achieve these objectives, this paper proposes a framework for the process of creating competitive advantage by linking IT and ICT related resources, value activities, value chains, and business processes.