• 한국IT서비스학회지
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• 제5권3호
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• pp.45-62
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• 2006

The research is intended to satisfy two interesting research purposes: one is to examine activities of both BSC adotion phase and implementation phase under carrying BSC project. The second purpose is to analyze the influence from those activities towards innovating business world. This study was conducted thru online questionnaires via online survey system during 3 months for targeting mainly on business users and consultants. The findings of the study suggest that employee's involvement, BSC information sharing, collaboration cross task related teams have major roles to operate BSC successfully. From findings, KPI choice, top-down goal allocation, budgeting allocation have strong influences on upgrading business innovations. Those businesses like to considering adoption of BSC can benefit from the findings of the research.

• 한국IT서비스학회지
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• 제11권4호
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• pp.309-333
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• 2012

Recently, emergence of smart-phones and Social Networking Service(SNS) would offer the market environment changes and the opportunities for new business. For the case analysis comprehensive survey were implemented. And those data were analyzed along the research framework. The late-comer firms offered differential services, maintained creative and opened corporate culture, shoed learning capabilities which means absorption and organization of external knowledge, innovative efforts to control the insurgents than early-mover firms. When we analyze these phenomena along the developmental stages of late-comer, we can perceive that the stage of late-comers firms were moving from the "tracing the path" stage to "jumping the path" stage which means the creating capabilities were more or less enhanced and the firms become more stable in terms of business operation. In business model, early-mover firms showed clear definition for each business element, especially the revenue structure, while late-mover firms seemed unstable or unclear revenue structure.

• 한국정보통신학회논문지
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• 제15권11호
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• pp.2391-2398
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• 2011

국가정보통신서비스는 행정안전부 주관으로 'A'그룹(회선서비스망), 'B'그룹(IP서비스망), 'C'그룹(인터넷전화 서비스, IP응용서비스)으로 인프라를 구성하여 제공하고 있다. 국가정보통신서비스 'C'그룹 사업자는 인터넷전화 서비스를 제공하고 있다. 본 논문에서는 국가정보통신서비스 'C'그룹 사업자의 국내통화, 국제통화, 이동통화 등의 기본 통화 서비스와 문자메시지, 영상통화, IP-Centrex 서비스 등 7개의 부가서비스를 연구한다. 또한 국가정보통신 서비스 사업자의 사업 현황을 분석을 토대로 국가정보통신 인터넷전화망의 인터넷전화 이용 유형을 분석한다. 본 연구는 국가정보통신서비스 산업발전을 위한 기초 자료로 활용될 것이다.

• 무역상무연구
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• 제69권
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• pp.741-762
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• 2016

The importance of trade in services has been increasing day by day, but the research on it is insufficient so far in terms of basic information, statistics, influence, industrialization and so on. To foster of professional trader in services, we need curriculums, textbooks and training centers like academy or college in advance. We have well developed curriculums for trade in goods since 1960's in Korea, so we can transfer the trade in goods' curriculum to trade in services. There are some differences between trade in goods and trade in services basically, but we can borrow a lot of idea from trade in goods in terms of basic framework like international economics, international business and international commercial transactions. This study propose the basic framework for trade in services' curriculum. First, trade in services economics handle the basic concept, statistics, characteristics, theories etc. Second, trade in services business treat the global companies to expand their business to global market, so characteristics of service companies, marketing plan and strategies and so on. Third, international commercial transaction of trade in services concentrate for procedures and contracts in terms of formation, implementation and finish of contract. Finally, Services industries can be a future strategic industry to any contries, so there are some national and corporates' strategy for expanding their business. This study acts on the initial idea for curriculums of trade in services, so I am looking forward to many criticism and development from another researchers to develop the model curriculums and textbook for education of specialized trader in services.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.469-472
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• 2007

This study deals with an important but ignored topic in IS research, the trustee issue. The purpose of this study, performed in the context of mobile banking, is: (1) to broaden the types of trustees (vendors, mobile channel, customers themselves) that customers consider in the adoption of emerging IT services and (2) to investigate the relationships between customer intention to adopt new IT services and trust in three different trustee types. The analysis showed that customers' self-trust is the most important in shaping their intention to adopt mobile banking. Consumer trust in the mobile channel came in second. Unlike the results of previous research, the effect of customers' trust in vendors was insignificant in mobile banking.

• 한국IT서비스학회지
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• 제5권3호
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• pp.137-150
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• 2006

The authors map some of the current Business Models in the Massively Multiplayer Online Player scenario. These maps represent Value Creation Systems by resorting to Value Net constructs and notations, and are offered here as a proof of concept and utility. The authors claim that these mappings can enable readers, managers and IT experts, to build new insights onto such Business Models and develop requirements for Information System infrastructure. When approaching the Value Creation System as a Value Net the goal is to think outside the conceptual box of Value Chains and understand how the different activities interact, by exposing the multiplicity of value types and flows. In doing this study the authors are attempting to synthesize a new Business Model proposal that could underlie the development of an infrastructure for the collaborative creation, distribution and exploration of online massively multiplayer games, beyond the traditional producer-consumer roles.

• Journal of Information Technology Applications and Management
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• 제13권1호
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• pp.17-38
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• 2006

Recently, ASP business models based on Web services are attracting considerable attention and regarded as the next generation of the ASP business models. It is, however, undesirable for ASP users to adopt them simply because the Web services are the new trend in the IT world. Instead, an in-depth comparison of the benefits against the costs between the Web services based ASP business models and the traditional models are required. Furthermore, it is desirable that this comparative analysis should be applied from the ASP users' viewpoints rather than those of the government or ASP providers. So, we have applied a comparative ROI (Return on Investment) analysis from the ASP users' perspective and shown that the Web services based ASP business models (382%) are superior to the traditional models (280%) in terms of ROI. We have also employed Balanced Scorecard (BSC) framework to keep the balance between tangible and intangible benefits considering the characteristics of IT value measurement.

• 한국정보통신학회논문지
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• 제18권9호
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• pp.2057-2065
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• 2014

전자책 산업은 인쇄문화와 정보통신의 융합이며, 새로운 비즈니스이지만, 우리나라의 시스템적인 변화는 역동적이지 않다. 세계적인 시장 플레이어들은 단말기, 플랫폼, 네트워크를 활용하여 회원제 또는 커뮤니티형 비즈니스 모델을 만들어가고 있지만 우리나라는 창조적인 콘텐츠 제작에 아쉬움이 많다. 단말기 또는 네트워크 서비스 등에 국한되어 있는 바, 본 연구는 다각적인 모델링의 가능성을 제안했다. 그리고 전자책 산업의 발전을 위한 전략적인 접근방법으로서 플랫폼 기술과 서비스 콘텐츠의 다양한 개발도 중요하지만 개발된 기술의 응용을 시사하고 있다.

• 한국멀티미디어학회논문지
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• 제20권2호
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• pp.279-288
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• 2017

Nowadays, nations cyber security capabilities play an important role in a nation's defense. Security-critical infrastructures such as national defenses, public services, and financial services are now exposed to Advanced Persistent Threats (APT) and their resistance to such attacks effects the nations stability. Currently Cyber Threat Intelligence (CTI) is widely used by organizations to mitigate and deter APT for its ability to proactively protect their assets by using evidence-based knowledge. The evidence-based knowledge information can be exchanged among organizations and used by the receiving party to strengthen their cyber security management. This paper will discuss on the business process reengineering of the CTI information exchange management for a nationwide scaled control and governance by the government to better protect their national information security assets.

• 경영과정보연구
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• 제32권1호
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• pp.273-287
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• 2013

커피전문점 시장 규모가 증가하고 커피에 대한 소비자의 수요가 나날이 확대되어 가고 있다. 본 논문은 사례 연구를 통해 커피전문점의 제품 및 서비스 품질개선 방안을 제시하고자 한다. 커피전문점 서비스에 대한 고객 요구사항을 파악하기 위하여 SERVQUAL을 채택하여 문제에 맞게 수정하였다. 고객의 요구사항을 제품 및 서비스 설계특성에 효과적으로 반영하고자 하는 노력으로 품질기능전개 기법을 도입하였다. 본 논문은 사례 연구를 통해 3개 커피전문점에 대한 시장 경쟁력을 먼저 파악하고, 품질기능전개를 이용하여 제품 및 서비스 설계특성의 품질개선 방안을 도출해내고자 한다.