• Title/Summary/Keyword: Business information services

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Development of Service Use Cases and Business Models for 4G Mobile Communications Based on Device-to-Device Communications (단말기간 직접통신(Device-to-Device) 기반 4G 이동통신 서비스 발굴 및 비즈니스 모델 개발 방법론)

  • Oh, Seul-Ki;Ryu, Seung-Wan;Park, Sei-Kwon;Shin, Dong-Cheon;Kim, Yi-Kang
    • Journal of Information Technology Services
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    • v.11 no.2
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    • pp.339-353
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    • 2012
  • Mobile communication technology is advancing forward to deliver more connected devices and richer content and applications. The number of subscriptions continues to grow along with an explosive increase in the mobile data traffic demand. Thereby, it creates a significant network capacity shortage concerns for mobile network operators. In order to address this problem, it is essential to increase the network capacity at a low additional cost. The device-to-device (D2D) communication based proximity service is believed to have a promising future mobile communication technology that is capable to create new mobile service opportunities and offload traffic to the eNB. In addition, it is also required to develop new mobile communication services and its business models not only to accommodate the increasing mobile traffic demand but also to foster profitability of mobile business service providers such as the network providers, contents providers and platform providers. In this article, we first analyze current mobile business eco-system in the context of CPNT based value chain. Then, propose service development framework and business model creation methodologies for the device-to-device communication based services in the beyond LTE/LTE-Advanced systems.

Framework for Supporting Business Services based on the EPC Network (EPC Network 기반의 비즈니스 서비스 지원을 위한 프레임워크)

  • Nam, Tae-Woo;Yeom, Keun-Hyuk
    • The KIPS Transactions:PartD
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    • v.17D no.3
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    • pp.193-202
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    • 2010
  • Recently, there have been several researches on automatic object identification and distributed computing technology to realize a ubiquitous computing environment. Radio Frequency IDentification (RFID) technology has been applied to many business areas to simplify complex processes and gain important benefits. To derive real benefits from RFID, the system must rapidly implement functions to process a large quantity of event data generated by the RFID operations and should be configured dynamically for changing businesses. Consequently, developers are forced to implement systems to derive meaningful high-level events from simple RFID events and bind them to various business processes. Although applications could directly consume and act on RFID events, extracting the business rules from the business logic leads to better decoupling of the system, which consequentially increases maintainability. In this paper, we describe an RFID business aware framework for business processes in the Electronic Product Code (EPC) Network. This framework is proposed for developing business applications using business services. The term "business services" refers to generated events that can be used in business applications without additional data collection and processing. The framework provides business rules related to data collection, processing, and management, and supports the rapid development and easy maintenance of business applications based on business services.

A machine learning framework for performance anomaly detection

  • Hasnain, Muhammad;Pasha, Muhammad Fermi;Ghani, Imran;Jeong, Seung Ryul;Ali, Aitizaz
    • Journal of Internet Computing and Services
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    • v.23 no.2
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    • pp.97-105
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    • 2022
  • Web services show a rapid evolution and integration to meet the increased users' requirements. Thus, web services undergo updates and may have performance degradation due to undetected faults in the updated versions. Due to these faults, many performances and regression anomalies in web services may occur in real-world scenarios. This paper proposed applying the deep learning model and innovative explainable framework to detect performance and regression anomalies in web services. This study indicated that upper bound and lower bound values in performance metrics provide us with the simple means to detect the performance and regression anomalies in updated versions of web services. The explainable deep learning method enabled us to decide the precise use of deep learning to detect performance and anomalies in web services. The evaluation results of the proposed approach showed us the detection of unusual behavior of web service. The proposed approach is efficient and straightforward in detecting regression anomalies in web services compared with the existing approaches.

Evolution of Business Model: From Plug To Platform - Dawon DNS Business Case- (비즈니스 모델의 진화: 플러그에서 플랫폼으로 -다원 DNS IoT 기술의 사례-)

  • Park, MinHyuk;Yeo, Unnam;Lee, Jungwoo
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.105-118
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    • 2021
  • As we enter the era of the 4th industrial revolution, information and communication technologies, including artificial intelligence and big data, are converging throughout society. Especially, as the importance of the social foundation of hyper-connection grows, the social influence of IoT, a network of connecting objects, people, and various entities, is also gradually expanding. In addition, as a pandemic, COVID-19, continues, interests in untact-oriented technology and service development are growing more than ever, and each company is trying to establish a core competency strategy to gain an edge in competition in the changing society. This study is a case study centered on Dawon DNS, a company that provides an IoT-based AI smart plug platform. Dawon DNS is broadening its services while developing products by applying advanced technologies, and this study is aiming to investigate the core competencies of the business evolution process. The obtained result of this study will provide implications for companies to become more competitive by suggesting the attitudes and strategies that startups should have during the transforming business environment.

New Energy Business Revitalization Model with Smart Energy System: Focused on ESS, EV, DR (스마트에너지 방식을 적용한 전력신산업 활성화 모델 사례 연구: ESS, 전기차 충전, 전력수요관리 중심으로)

  • Jae Woo, Shin
    • Journal of Information Technology Services
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    • v.21 no.6
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    • pp.117-125
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    • 2022
  • In respond to climate change caused by global environmental problems, countries around the world are actively promoting the advancement of new electricity industries. The new energy business is being applied to energy storage systems (ESS), electric vehicle charging business, and power demand response using cutting edge technologies. In 2022, the Korean government is also establishing a policy stance to foster new energy industries and making efforts to improve its responsiveness to power demand response with the innovative technologies. In Korea, attempts to commercialize energy power are also being made in the private and public sectors to control energy power in houses, buildings, and industries. For example, private companies, local governments, and central government are making all-out efforts to develop new energy industry models through joint investment. There are forms such as establishing energy-independent facilities by region, establishing an electric vehicle charging system, controlling urban lighting systems with Information technologies, and managing demand between power suppliers and power consumers. This study examined the business model applied with energy storage system, electric vehicle charging business, smart lighting, and power demand response based on information communication technology to examine the site where smart energy system was introduced. According to this study, company missions and government tasks are suggested to apply new energy business technologies as economical energy solutions that meet the purpose of use by region, industry, and company.

A Study on the Interoperation between ebXML Registry aud UDDI (ebXML 레지스트리와 UDDI 상호 연동 방안)

  • Lee, Kyu-Chul;Lee, Tae-Kyung;Lim, Hyong-Shin
    • Proceedings of the CALSEC Conference
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    • 2005.11a
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    • pp.118-123
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    • 2005
  • Nowadays, ebXML and Web Services are two major e-business frameworks, and ebXML Registry and UDDI play important roles in publishing and inquiring business partners' meta information. These two types of registries should be interoperated in order to interoperate two frameworks. In this paper we propose interoperation procedures for each case of interoperation, i.e. ebXML-based, WS-based, or Integrated Model-based Interoperation.

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The Effect of Franchisor's On-going Support Services on Franchisee's Relationship Quality and Business Performance in the Foodservice Industry (외식 프랜차이즈 가맹본부의 사후 지원서비스가 가맹점의 관계품질과 경영성과에 미치는 영향)

  • Lee, Jae-Han;Lee, Yong-Ki;Han, Kyu-Chul
    • Journal of Distribution Research
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    • v.15 no.3
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    • pp.1-34
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    • 2010
  • Introduction The purpose of this research is to develop overall model which involves the effect of ongoing support services by franchisor on franchisee's relationship quality(trust, satisfaction, and commitment) and business performance(financial and non-financial performance), and to investigate the relationships among trust, satisfaction, commitment, financial and non-financial performance. This study also suggests franchise business or franchise system should be based on long-term orientation between franchisor and franchisee rather than short-term orientation, or transactional relationship, and proposes the most effective way of providing on-going support services by franchisor with franchisee thru symbiotic relationship among franchisor and franchisee Research Model and Hypothesis The research model as Figure 1 shows the variables on-going support services which affect the relationship quality between franchisor and franchisee such as trust, satisfaction, and commitment, and also analyze the effects of relationship quality on business performance including financial and non-financial performance We established 12 hypotheses to test as follows; Relationship between on-going support services and trust H1: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's trust. Relationship between on-going support services and satisfaction H2: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's satisfaction. Relationship between on-going support services and commitment H3: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's commitment. Relationship among relationship quality: trust, satisfaction, and commitment H4: Franchisee's trust has positive effect on franchisee's satisfaction. H5: Franchisee's trust has positive effect on franchisee's commitment. H6: Franchisee's satisfaction has positive effect on franchisee's commitment. Relationship between relationship quality and business performance H7: Franchisee's trust has positive effect on franchisee's financial performance. H8: Franchisee's trust has positive effect on franchisee's non-financial performance. H9: Franchisee's satisfaction has positive effect on franchisee's financial performance. H10: Franchisee's satisfaction has positive effect on franchisee's non-financial performance. H11: Franchisee's commitment has positive effect on franchisee's financial performance. H12: Franchisee's commitment has positive effect on franchisee's non-financial performance. Method The on-going support services were defined as an organized system of continuous supporting services by franchisor for the purpose of satisfying the expectation of franchisee based on long-term orientation and classified into six constructs such as product category & price, logistics service, promotion, providing information & problem solving capability, supervisor's support, and education & training support. The six constructs were measured agreement using a 7-point Likert-type scale (1 = strongly disagree to 7 = strongly agree)as follows. The product category & price was measured by four items: menu variety, price of food material provided by franchisor, and support for developing new menu. The logistics service was measured by six items: distribution system of franchisor, return policy for provided food materials, timeliness, inventory control level of franchisor, accuracy of order, and flexibility of emergency order. The promotion was measured by five items: differentiated promotion activities, brand image of franchisor, promotion effect such as customer increase, long-term plan of promotion, and micro-marketing concept in promotion. The providing information & problem solving capability was measured by information providing of new products, information of competitors, information of cost reduction, and efforts for solving problems in franchisee's operations. The supervisor's support was measured by supervisor operations, frequency of visiting franchisee, support by data analysis, processing the suggestions by franchisee, diagnosis and solutions for the franchisee's operations, and support for increasing sales in franchisee. Finally, the of education & training support was measured by recipe training by specialist, service training for store people, systemized training program, and tax & human resources support services. Analysis and results The data were analyzed using Amos. Figure 2 and Table 1 present the result of the structural equation model. Implications The results of this research are as follows: Firstly, the factors of product category, information providing and problem solving capacity influence only franchisee's satisfaction and commitment. Secondly, logistic services and supervising factors influence only trust and satisfaction. Thirdly, continuing education and training factors influence only franchisee's trust and commitment. Fourthly, sales promotion factor influences all the relationship quality representing trust, satisfaction, and commitment. Fifthly, regarding relationship among relationship quality, trust positively influences satisfaction, however, does not directly influence commitment, but satisfaction positively affects commitment. Therefore, satisfaction plays a mediating role between trust and commitment. Sixthly, trust positively influence only financial performance, and satisfaction and commitment influence positively both financial and non-financial performance.

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Customer Identification Service Platform for Interaction between Business Firms and Customers using Beacon (비콘을 이용한 사업장과 고객간 상호작용을 위한 고객식별 서비스 플랫폼)

  • Kim, Tae Woong
    • Smart Media Journal
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    • v.6 no.4
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    • pp.17-23
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    • 2017
  • In recent days, all the business firms use IT-based services in a variety of ways to facilitate their consumer activities. A typical example is location-based services that send advertisements or discount coupons when a customer approaches near the business place. This is not the direct interaction between the business firms and the customer, and it is one of the way of sending the business related contents to the customer's smart-phone regardless of the customer's intention. The Business firms does not know in real time which customers sent promotional contents. Recently most of the business services are in this way. Therefore, a new type of location-based customer service is required for interaction between the business firm and the customer. This is a system that automatically identifies which customer visit a business place when the customer visits the business place delivers them to the computer of the business place in real time, and provides business customized services using the information. In this paper, we have developed a service based platform to identify the customer as well as interact with the customer based on the location based service using Beacon. This system will also provide an open platform environment that can be easily accessible to the various business firms, rather than limited to a specific business firms.

A Study on the Informatization Planning of Postal Address (우편주소 정보화 방안 수립에 관한 연구)

  • Chang, Tai-Woo;Jeong, Han-Il;Park, Chank-Won
    • IE interfaces
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    • v.18 no.1
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    • pp.104-116
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    • 2005
  • In this paperm we provide a plan of construction, employment and management of the Korean postal address database and discuss the design of to-be models for it. For the purpose, we adopt and modify the information strategy planning methodology to fit it into our study. We examine the managerial environments and limitations of the postal services and define the requirements as a result. The U.S. Postal Service (USPS) was chosen as the best practice for a benchmarking and gap analysis with its advanced management of address information. After analyzing the current status of the postal business processes and information systems used, we classify the products and the services of USPS by the process to which they are applied and propose a deployment plan. In order to design a to-be model, we define the operating and managing functions for the address database and specify the scenario according to the functions. By managing the address database and supporting the postal services, it could be possible to make the business competitive and satisfy the customer demands.

An Empirical Study on the Influence of Social Network Services(SNS) and Individual Characteristics on Intention to Continuous Use of SNS (소셜 네트워크 서비스의 지속적 사용의도에 영향을 미치는 서비스 및 개인 특성에 대한 실증연구)

  • Kim, Sanghyun;Park, Hyun-Sun
    • Journal of Information Technology Services
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    • v.11 no.3
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    • pp.17-38
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    • 2012
  • Social network service(SNS), provided by social network sites such as Facebook, Twitter and Cyworld is rapidly growing in online business. Furthermore, many companies have growing interests in finding effective ways to use SNSs for their innovations, marketing and advertisement. In fact, firms have recognized the utility value of the SNS for their business. In this aspect, this study attempts to identify key factors influencing the intention to continuous use of SNSs. Based on the UTAUT(the Unified Theory of Acceptance and Usage of Technology)model, this study proposes the research model, including the effects of social network service characteristics(social relationship support, information sharing, image expression) and individual characteristics(self-disclosure, extroversion, familiarity) on performance expectancy as well as the moderating effect of perceived information security among UTAUT variables. The 412T sets of data collected in a survey were tested against the modeling using SEM using SmartPLS. Results indicated that social network service and individual characteristics had significant effect on performance expectancy with exception of self-disclosure. In addition, the moderating effect of perceived information security had significant effect. The results had important implications for firms providing SNSs hoping to develop a successful business model.