• Title/Summary/Keyword: Business Process management

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BPM과 6 Sigma 연계에 의한 BI기반의 전략적 비즈니스 프로세스 (Strategic Business Process Based on Business Intelligence by Connected with BPM & 6 Sigma)

  • 박상민;남호기;신승호;김귀남
    • 융합보안논문지
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    • 제7권2호
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    • pp.27-37
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    • 2007
  • 기업 경영환경의 급격한 변화로 과거 공급자 중심의 경영패러다임은 고객 및 프로세스 중심의 경영패러다임으로 변화하고 있으며 이러한 변화에 민첩하고 유연하게 대응하며 지속적으로 변화하는 기업만이 시장에서 생존할 수 있는 시대가 되었다. 기업은 통합 생산성을 고려하여 프로세스를 재설계하고 내부업무를 통합하는 등 비즈니스 프로세스를 통합하여 경영의 효율성을 극대화하기 위해 많은 투자를 한다. 이러한 노력은 기업운영차원에서 반드시 필요하지만 오늘날 빠르게 변화하는 시장과 고객의 요구에 대처하면서 기업의 전략과 연계하여 운영차원으로 적용하지는 못하고 있다. 효율적인 경영을 통해 얻을 수 있는 이점에는 한계가 있으며 기업내부경영의 효율화가 극대화되어도 치열한 경영환경 하에서 경쟁우위를 차지할 수 있는 요소가 되지는 못한다. 따라서 기업은 시장에서 살아남고 경쟁우위를 유지하기 위해 새로운 가치를 창출할 수 있는 전략을 도출하여 빠르게 프로세스에 적용하고 지속적으로 관리해야 한다.

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끊임없는 업무 프로세스 개선의 도구로서 BPM;L전자의 사례를 중심으로 (BPM as a tool supporting continuous business process innovation;A case of L Electronics)

  • 채명신;박송미;전켄트
    • 벤처창업연구
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    • 제1권1호
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    • pp.157-178
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    • 2006
  • 2003년부터 시작하여 현재 진행 중인 L전자의 BPM 구축은 한국에서는 최초의 전사적 BPM 구축으로 다른 기업의 관심의 대상이 되고 있다. L전자는 세계 TOP 3의 Global Brand을 이룬다는 목표 하에 기업 업무 혁신(process Innovation)을 가동하였다. 끊임없이 가속화되는 세계화나, IT의 발전 등으로 인한 기업 경영 환경의 변화는 전략의 변화에 따른 업무 처리 절차, 방식의 변화를 초래하고 있기 때문이다. 본 사례는 L전자가 BPM(Business Process Management)을 이용하여 업무 프로세스를 체계적이며 지속적으로 개선하려는 노력에 대하여 구체적으로 살펴보고, BPM을 통한 혁신의 의미와 가능성에 대하여 논의한다.

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효율적인 프로세스 실행을 위한 웹서비스 기반의 실행 아키텍처 (Web Service-based Enactment Architecture for the Efficient Process Execution)

  • 윤호성;정지수;최인준
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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    • pp.710-713
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    • 2004
  • There have been numerous research and development efforts to automate business processes or execute business processes automatically. Especially, Web service is considered to be one of the most promising technologies. Existing Web service composition languages such as BPEL (Business Process Execution Language) and BPML (Business Process Modeling Language) do not provide full semantic support for business processes. This paper proposes a 3-layer model that consists of business process layer and service layer which can seamlessly integrates business process semantics with service semantics. The proposed model and architecture will enable effective management of business processes as well-defined corporate assets, services that execute tasks to achieve goals of business processes, and software components that comprise services.

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데이터 의존성 그래프 : 비즈니스 프로세스 설계를 위한 데이터 요구사항의 표현 (Data Dependency Graph : A Representation of Data Requirements for Business Process Modeling)

  • 장무경
    • 대한안전경영과학회지
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    • 제13권2호
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    • pp.231-241
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    • 2011
  • Business processes are often of long duration, and include internal worker's decision making, which makes business processes to be exposed to many exceptional situations. These properties of business processes makes it difficult to guarantee successful termination of business processes at the design phase. The behavioral properties of business processes mainly depends on the data aspects of business processes. To formalize the data aspect of process modeling, this paper proposes a graph-based model, called Data Dependency Graph (DDG), constructed from dependency relationships specified between business data. The paper also defines a mechanism of describing a set of mapping rules that generates a process model semantically equivalent to a DDG, which is accomplished by allocating data dependencies to component activities.

비즈니스 프로세스 관리를 위한 분산 실행 모형 설계 (Design of a Distributed Enactment Model for Business Process Management)

  • 허원창
    • 대한산업공학회지
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    • 제32권3호
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    • pp.191-199
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    • 2006
  • Effective management of business processes is a crucial issue to every enterprise in e-business environment. What's needed is a new framework of applications that can automatically manage distributed and heterogeneous business processes that span multiple functions of a company. In this paper, we propose technical design of a new enactment model that can coordinate such business process that involves multiple functional units or even multiple companies. In our approach, a process model is decomposed into several structural units, called 'process block', according to their procedural characteristics. Each of them is controlled by autonomous enactment units that can communicate with each other using a mutually agreed coordination protocol. The protocol takes the use of 'associative communication' concept, which allows the autonomy for each unit and secure the correctness of process execution.

지식관리 시스템에서의 프로세스 지식화 (Process Packaging in Knowledge Management System)

  • Park, In-Jun;Gyuwon Sim;Minseok Song
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
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    • pp.664-667
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    • 2000
  • Although managing knowledge about business processes has been recognized as an important aspect of Knowledge Management System (KMS), it has not been satisfactorily addressed academically or commercially. This paper proposes a KMS architecture to effectively manage business process as knowledge. It expands commonly recognized KMS functions with the process packaging module that defines business processes, monitors and evaluates process instances, keeps process instance history, and provides link between processes and other knowledge items such as documents and experts. The users can not only find the best practice of a business process but also learn from mistakes. A prototype system is implemented to show the feasibility of the proposed architecture. The results of this paper can contribute to expand current KMSs to help use knowledge to enhance the users' performance in their business processes.

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BPM 기반의 업무매뉴얼 시스템을 활용한 프로세스 효율성 제고 (Efficient process management using job manual system based on BPM system)

  • 이승현;송호성;원형준;주재영;배혜림
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2004년도 추계학술대회 및 정기총회
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    • pp.139-142
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    • 2004
  • Business Activities usually comprises various types of business processes. However, most companies don't standardize the constituent processes and accumulate them in formal models, so that they have their limitations for efficient process management and continuous process improvement. Recently, in order to overcome the obstacles, the companies increasingly tend to introduce a BPM (Business Process Management) system. The BPM system functions as modeling dispersed processes over the companies definitely, running the processes and improving them. In addition, the BPM plays a role as a platform in which diverse business applications can be developed. Generally, it is prerequisite to define business processes clearly to run them in the BPM. Unfortunately, companies don't arrange the processes systematically, so that they have difficulty in the introduction and implementation of the system. In this paper, we introduce a new type of a business application to support the clarification of business structure and processes in the companies and facilitate the introduction of the BPM system. The new system is a 'job manual system' developed on the BPM platform. A process model modeled in the job manual system can be transported directly to the BPM system in which the model becomes an executable status. The new system's properties including this feature enable to manage business processes efficiently and help users of the both system perform relevant tasks conveniently.

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국내 기업의 비즈니스 프로세스 아웃소싱 영향요인에 관한 탐색적 연구 : 프로세스의 지식강도와 정보기술지원 정도를 중심으로 (An Exploratory Study on The Factors Affecting BPO(Business Process Outsourcing) Performance of Domestic Firms: Focused on Knowledge Intensity and Degree of Informatization of Business Process)

  • 김정욱;박정훈;남기찬
    • 한국경영과학회지
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    • 제28권3호
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    • pp.149-168
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    • 2003
  • With the increase of global competition and the reduction of the lifecycle of business process, most leading companies begin to adopt BPO(Business Process Outsourcing), by outsourcing the whole or part of their business process to external service providers and focusing on their core capability, in order to enhance their core competency, In adopting BPO, it is an important decision-making issue that which part of process should be outsourced. So identifying core/non-core process among the business processes is a prerequisite for managing corporate capability and performance of outsourcing. In this study, by focusing on knowledge intensity and degree of informatization of the business process that are important factors in adopting BPO, we have analyzed the current status of BPO adoption of domestic firms and proposed several guidelines for adopting BPO.

The study of a full cycle semi-automated business process re-engineering: A comprehensive framework

  • Lee, Sanghwa;Sutrisnowati, Riska A.;Won, Seokrae;Woo, Jong Seong;Bae, Hyerim
    • 한국컴퓨터정보학회논문지
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    • 제23권11호
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    • pp.103-109
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    • 2018
  • This paper presents an idea and framework to automate a full cycle business process management and re-engineering by integrating traditional business process management systems, process mining, data mining, machine learning, and simulation. We build our framework on the cloud-based platform such that various data sources can be incorporated. We design our systems to be extensible so that not only beneficial for practitioners of BPM, but also for researchers. Our framework can be used as a test bed for researchers without the complication of system integration. The automation of redesigning phase and selecting a baseline process model for deployment are the two main contributions of this study. In the redesigning phase, we deal with both the analysis of the existing process model and what-if analysis on how to improve the process at the same time, Additionally, improving a business process can be applied in a case by case basis that needs a lot of trial and error and huge data. In selecting the baseline process model, we need to compare many probable routes of business execution and calculate the most efficient one in respect to production cost and execution time. We also discuss the challenges and limitation of the framework, including the systems adoptability, technical difficulties and human factors.

컴포넌트 기반 비즈니스 프로세스 모델링을 위한 EDOC-BP 프로파일의 확장 (Extending the EDOC-BP Profile for Component-based Business Process Modeling)

  • 김태영;김광수;김철한
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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    • pp.792-799
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    • 2003
  • As eTransformation and collaborative eCommerce have been on the rise, business processes between business partners are increasingly recognized as important assets that need to be integrated. These trends imply more complex and dynamic business processes should be considered in order to integrate related business organizations and business units. Moreover, these business processes are widely distributed across stakeholders. Therefore, there is a need for business process modeling that is usable, flexible and capable of integrating systems consistently across businesses and technology barriers. In this paper, a business process modeling methodology is introduced, which is based on top­do\W and model-driven approach utilizing OMG's MDA(Model-Driven Architecture) and UML profile for EDOC(Enterprise Distributed Object Computing). This provides the ability to model business process at all levels simultaneously, to combine business process models retaining their meaning, to use business process design patterns constraining the behavior of sub-processes, and to derive specific codes from a stable model as the underlying infrastructure shifts over time. In addition, we suggest some modifications of the meta-model for EDOC-Business Process Profile by adding new features in order to model business processes rigidly. This paper illustrates some examples of business process modeling and compares them with UML diagrams and IDEF models. The proposed methodology is implemented to develop a business process modeling tool.

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