• 제목/요약/키워드: Business Process Management System

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공공행정 서비스 업무의 통합을 위한 전자정부 시스템의 개선된 비즈니스 프로세스에 관한 연구 (A Study on the Improved Business Processes of e-Government System for the Integration of Civil Affairs and Suggestions Services)

  • 박동아;박만곤
    • 한국멀티미디어학회논문지
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    • 제19권6호
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    • pp.1052-1064
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    • 2016
  • For effective management and processing for civil affairs, online public services are in operation in every administrative organizations. However, due to the lack of links in each government departmental business processes on e-Government system, the satisfaction of the civil petitioners has not improved. In this paper, we propose an improved business process for the implementation of one-stop integrated civil affairs and suggestions services on e-Government system to reduce the time and cost for processing civil affairs and to improve the efficiency of the public services by cutting down the cost and time. This paper also suggests the ways to improve the quality of public service through redesigning civil affairs processing in the light of integrated system for the civil affairs and its suggestion.

효율적인 비즈니스 프로세스 관리를 위한 J2EE 기반 B2Bi 협업 워크플로우 시스템 설계 및 구현 (Design and Implementation of B2Bi Collaboration Workflow System for Efficient Business Process Management based on J2EE)

  • 이창목;장옥배
    • 정보처리학회논문지D
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    • 제14D권1호
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    • pp.97-106
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    • 2007
  • 본 논문은 비즈니스 프로세스와 업무 로직을 분리하여 비즈니스 프로세스를 손쉽게 모델링하고 이를 바탕으로 협업을 가능하게 하는 B2Bi 협업 워크플로우 모델링 시스템을 설계 및 구현하였다. 협업 워크플로우 모델링 시스템은 비즈니스 프로세스 모델링 도구, 실행 엔진, 모니터링 도구 3개의 컴포넌트로 구성되어있다. 첫째, 비즈니스 프로세스 모델링 도구는 애플리케이션의 비즈니스 로직을 신속, 정확하게 반영하는 프로세스 맵을 구축하는데 사용된다. 둘째, 실행 엔진은 비즈니스 프로세스 인스턴스를 위한 실시간 실행 환경을 제공한다. 셋째, 모니터링 도구는 현재 진행되고 있는 비즈니스 프로세스에 대한 실시간 모니터링 기능을 제공한다. 또한 기존 시스템인 레거시 시스템과의 연동을 위해 XML 및 J2EE 기반으로 유연성, 확장성을 지원할 수 있도록 하였으며 새로운 기업 전략과 운용에 필요한 해결책을 제시한다.

실시간 공정관리를 위한 공정모니터링 시스템 개발 (Development of a Process Monitoring System for Real-Time Process Control)

  • 이정환;이승훈;오현옥
    • 산업경영시스템학회지
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    • 제31권1호
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    • pp.92-100
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    • 2008
  • This paper develops a process monitoring system for real-time process control. The practical case is studied on a small and medium marine equipment company. For business process reengineering of the company, we adopt an approach based on information engineering methodology, which consists of four stages : planning, analysis, design, and implementation. The system is developed for Client/Server environment. We discuss the constructing of hardware system for real-time process control at low cost. The developed system is composed of interrelated modules for item master and BOM management, process control, facility management, SQC and work report.

BTL사업 종합관리 시스템 구축을 위한 기능 분석 -학교시설을 중심으로- (School Facilities for the Development of BTL Business Management System based on Comprehensive Research)

  • 김형은
    • 한국디지털건축인테리어학회논문집
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    • 제13권1호
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    • pp.5-13
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    • 2013
  • BTL business-related systems were developed by the Ministry of Education, Korea Development Institute, Korea Education Development Institute. These systems were effectively support to BTL projects schools that expanding in size. However, compatibility of information is difficult between systems that specific information system developed for the purpose of functional redundancy. In this study, operational readiness, facility management, operations and the assessment phase are divided in the BTL school projects process. And the business functions were analyzed in the related systems. In addition, we are contributed to improve standards and the school BTL business processes to improve the reliability of the process.

경영예술 개념 및 경영예술 창작 모형의 타당성 평가 연구: 근거이론적 접근 (Validating the Concept of the Business Art and the Model for the Business Art Making Process: A Grounded Theory based Approach)

  • 박지연;김효근;서현주
    • 지식경영연구
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    • 제20권2호
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    • pp.155-182
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    • 2019
  • The purpose of this study is to evaluate the concept of the Business Art and the validity of the Business Art making process model, as well as to confirm the creative value of art in the business environment. The research data were collected using in-depth interviews and the collected data were analyzed by applying the grounded theory. As a result of the study, various experts in the fields of business and arts evaluated the concept of the Business Art and contents of the Business Art process model as generally valid, considering that they were actually applicable in light of their own experiences. This study establishes a new theory by verifying the transferability of academic research on the new concept of the Business Art, and presents a new viewpoint different from the existing one in the relationship between business and art. Also, the implication of this study lies in that it provided the basis for establishing the method and system that apply the concept of the Business Art and its process to business in the future.

플랜트프로젝트 사업관리 업무절차 개선을 위한 EPC 수행단계별 BPM모델 개발 (Development of EPC Business Process Management Model for Improving Plant Project Management)

  • 박범진;이민재;이태식
    • 한국건설관리학회논문집
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    • 제9권5호
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    • pp.149-158
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    • 2008
  • 플랜트 산업은 여러 가지 요소기술이 복합적으로 적용되고, 엔지니어링, 기자재 제작기술, 컨설팅, 파이낸싱 등의 지식서비스를 필요로 하는 차세대 성장동력 산업임에도 불구하고, 국내의 실정은 프로젝트 사업관리가 체계적이지 못했던 것이 사실이다. 따라서 관련 기술력에 대한국가차원의 선진화 전략과 프로젝트 수행단계별 업무절차의 정립이 요구되고 있다. 이에 본 논문은 사업관리 효율증대를 위한 표준화된 업무절차 정립을 목적으로 다음의 연구를 수행하였다. 첫째, 국내외 업무절차서와 관련된 문헌조사 및 12개 대형플랜트건설사의 업무절차서를 수집하였다. 둘째, 수집된 업무절차서의 분석을 통해 현재 산업계에서 사용하고 있는 업무절차서의 문제점을 분석하고 개선방안을 도출하였다. 셋째, 미국 PMI의 프로젝트관리 지식체계의 모태인 PMBOK의 이론과 CMAA의 건설사업환기 업무범위를 활용하고 국제표준화기구가 제정하고 시행하는 ISO 9001:2000 규정을 착용하여 EPC프로젝트의 효율적인 관기를 위해 필요한 EPC수행단계별 21개의 중점관리요소를 포함한 업무절차 매트릭스를 도출하였고, 전문가 자문을 통한 '계획 및 설계단계', '구매조달단계', '시공 및 시운전단계'별 176개의 '주요단위업무'를 도출하였다. 넷째, 도출된 EPC 수행단계별 주요단위업무를 Business Process 관점으로 재설계하고, 전문가 자문과 검증을 통하여 총176개의 업무절차 BPM모델을 개발하였다. 최종단계로, 'EPC 수행단계별 업무절차BPM모델'의 시스템 개발모델을 제안하였다.

스마트폰을 활용한 실시간 화물추적 및 지능형 수.배송 관리시스템 (The Real Time Vehicles Tracking and Intelligent Transportation Management System Using Smart Phone Application)

  • 김성균;변해권;유우식;채진석
    • 산업공학
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    • 제24권4호
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    • pp.428-434
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    • 2011
  • In these days, mobile technology such as smart phone and GPS have an effect on business processes of many companies especially a transportation company. The purpose of this paper is to present the development processes of real time vehicles tracking and intelligent TMS (Transportation Management System) using smart phone applications. The objective of this study is two-fold. The first is to redesign business process of the transportation company. Using BPR (business process re-engineering), we analyze current processes to find opportunities for improvement redefining processes after adopting mobile technology precisely. The second is to develop the real time vehicles tracking and intelligent TMS. Proposed system consists of four parts : (1) intelligent TMS(web system) (2) real time vehicle tracking application for TMS (3) real time tracking application for customer (4) salesman supporting application. Developed system was tested at the transportation company and was found to be an useful system.

IT거버넌스의 영향요인 분석: ITA/EA 기능 중심 (An Analysis for Influence Factors for IT Governance: Focusing on ITA/EA Functions)

  • 안연식;강재화;조형래;김문중
    • 한국IT서비스학회지
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    • 제6권2호
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    • pp.63-80
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    • 2007
  • In this paper, the function factors contributing to ITA/EA functions in their organizations, are suggested. Also the reasons to the construction of IT governance system and their effects on the their organizations are discussed and the relationships are verified by empirical model. From the survey, the data of the 227 respondents were collected and regression analysis was performed for validating the research model. ITA/EA functions consist of the IT infrastructure systemization, ITA/EA business process support, IT investment efficiency factors. And the factors of IT resource and performance management, IT process management, IT service management are included to IT governance. The main analysis results described significantly are shows as follows. At first, IT resource and performance management factor is effected by the ITA/EA business process support factor and IT investment efficiency factor. In similarly, IT service management factor is also affected by the factors such as ITA/EA business process support, IT investment efficiency, and IT infrastructure systemization. In additional analysis, IT investment efficiency factor in official sectors, ITA/EA business process support factor in private sectors respectively are described as the significant factors on the IT governance.

품질성공요소가 경영성과에 미치는 영향에 관한 비교연구 : 기업규모를 중심으로 (A Comparative Study of the Success Factors of Quality on Business Performance : Focused on Business Scale)

  • 고영학;정영배
    • 산업경영시스템학회지
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    • 제35권3호
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    • pp.225-233
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    • 2012
  • The purpose of this study is to observe effect on a result of a business performance depending on the business scale and the success factors of quality. Verified hypothesis of the quality of success factors and business performance are conducted in order to conduct this research. The results of hypothesis testing can be summarized as follows : First, depending on the size of the company, quality of corporate success factors in the management and significant positive was verified to be in effect. Second, depending on the size of the small business companies' human resource management, product/process is significantly positive in effect and medium companies' quality information, quality of suppliers in the commercialization of technology is significantly positive in effect. Third, depending on the size of the small business companies' human resource management, product/process financial performance is significantly positive in effect and mid-sized companies, suppliers in the quality significantly positive show the influence of financial performance. The results of measurement through the size of the enterprise and the successful factors of quality impacts on business performance directly.

도로점용허가 정보관리를 위한 도로점용시스템 개발에 관한 연구 (A Study on the Development of the System for the Road Occupation Permit Information Management)

  • 김영진;김병곤;정성윤
    • 한국산학기술학회논문지
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    • 제14권12호
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    • pp.6495-6503
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    • 2013
  • 본 논문은 설계도 등 도로점용허가에서 발생하는 정보의 관리를 위한 웹기반의 도로점용시스템 개발에 대해 기술하였다. 도로점용시스템 개발은 도로점용허가 관련 국내외 정보시스템 사례조사, 도로점용허가 업무분석, 도로점용허가 관리대상 정보정의, 시스템 개발 및 적용의 순으로 진행하였다. 도로점용허가 업무분석은 도로법 등 법령조사와 도로관리청의 업무처리 사례를 조사하고, 사용자 요구사항파악을 위해 도로관리청 업무담당자 및 민원인을 대상으로 설문조사를 시행하였다. 도로점용허가 각 업무에서 발생하는 정보의 관리를 위해 정보의 특성을 나타낼 수 있는 정보분류코드를 개발하고, 각 정보간의 위계관계를 고려하여 메타정보를 정의하였다. 정보분류코드 및 메타정보를 기반으로 도로점용허가 업무흐름 및 사용자요구사항을 반영하여 도로점용시스템 개발을 진행하였다. 개발한 도로점용시스템은 일선 도로관리청에 적용하였으며, 종이문서로 관리하던 도로점용허가 정보를 전자문서로 관리하게 됨에 따라 도로관리청의 도로점용허가 도서 관리업무 개선과 대국민 민원행정서비스의 품질이 향상될 것으로 기대된다.