• 대한안전경영과학회지
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• 제3권3호
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• pp.151-164
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• 2001

Currently, there are little evaluated model for each industry and systematic analysis for each item about current business web sites. And the approach way to improve it all depends on individual. This research is about two different points of view on I-Evaluation development as an approach method to provide analysis, evaluation, and guideline on business web sites. The one is about developing a working step and a site evaluation model that are necessary to improve the quality of site. The other is about a framework development to apply a feedback on site most rapidly and site optimization. The former is from the methodological point of view for I-Evaluation, and the latter is from the point of view for I-Evaluation Framework. In terms of methodology, developing site evaluation model and defining a working step belong to it. Site evaluation model means customizing each customers web site, using each evaluated scoring model which can be a standard for each industry to analyze a similar business web site. Defining a working step means defining input and output parameters for composed elements, working processes, and results analysis on an evaluated model. And also it includes building a working environments to automatic steps mentioned the above by clarifying them.

• 경영과학
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• 제20권1호
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• pp.125-139
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• 2003

City gas is becoming an essential resource in households due to its convenience and low price in comparison to other energy sources. However, in order to prepare for the gas market to be saturated, many city gas companies must pursue customer satisfaction management and develop happy call systems for a promising solution. In the development of the happy call systems, the difficult problem is that we cannot contact all customers because of limited resources and calling efficiency in the call center, We should find best customers according to their value. This paper suggests a methodology for the selection of happy call customers when city 9as companies consider two strategies. First, they should launch a new business area. Second, they must attempt to prevent current customers from moving from city gas to other fuels. We will discover important attributes and derive rules of weighting for the attributes through an exploration study that affect customer satisfaction and preference. Through a simulation model, we will show how many customers will be selected by our methodology.

• 농촌지도와개발
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• 제17권3호
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• pp.475-504
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• 2010

This study focuses on the discovering problems which have been encountered while the farm company grew from one-man business to big company. We divide a growth process of farm company into 7 phases, and analyze the problems of each phase of growth process of farm company by theoretically and empirically. The logical model methodology is selected to test the basic model, and we use 6 cases to test suggested basic model. The results of this study are as follows. It suggests that the CEO of farm enterprise or its policy maker can understand what kinds of problem they meet while the farm enterprise grew from one-man business to big company, and they can make better strategies or better support policies.

• Journal of Computational Design and Engineering
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• 제1권1호
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• pp.37-47
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• 2014

We propose a new generic design methodology for different types of PSS. Product - Service System (PSS) has received much attention recently from academia and industry because of its benefits. PSS can provide customers values and functionalities, as well as physical products, to fulfill economic, social and environmental goals. Many methodologies have been proposed for designing PSSs. Most of the existing methodologies are domain specific and were proposed to solve specific problems in certain projects. Some methodologies are generic but they provide neither guideline to practitioners and designers nor reflect the differences in various PSS types. As a generic approach to guide practitioners and designers in designing PSS effectively, the proposed methodology also takes into account user involvement, business model and organizational structure. The proposed methodology is demonstrated through design examples of different types of PSSs.

• 산업경영시스템학회지
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• 제33권1호
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• pp.17-23
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• 2010

The corporate R&D(Research and Development) has a primary role of new product development and its potential is the most crucial factor to estimate corporate future value. However, its systemic inadequacies and inefficiencies, the shorten product life-cycle to satisfy customer needs, the global operations by outsourcing strategy, and the reduction of product cost, are starting to expose to R&D business processes. The three-phased execution strategy for R&D innovation is introduced to establish master plan for new R&D model. From information technology point of view, PLM(Product Life-cycle Management) is one of the business total solutions in product development area. It is not a system, but the strategic business approach that collaboratively manage the product from beginning stage to end of life in all business areas PLM functions and capabilities are usually used as references to re-design new R&D process. BPA(Business Process Assessment) and 5DP(Design Parameters) in PI6sigma developed by Samsung SDS Consulting division are introduced to establish R&D master plan and re-design process respectively. This research provides a case study for R&D process innovation. How process assessment and PMM(Process Maturity Model) can be applied in business processes, and also it explains process re-design by 5DP method.

• Industrial Engineering and Management Systems
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• 제7권3호
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• pp.214-227
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• 2008

Today's dynamic competitiveness requires an organization to improve its performance measurement and management. Quality Management Systems (QMS) abound, the main ones being: ISO series, Malcolm Baldridge National Quality Award (MBNQA), European Forum for Quality Management (EFQM), Six Sigma Business Scorecard and the Balanced Scorecard. Based on the literature, the IPMMM (Integrated Performance Measurement and Management Model) identified 7 key synthesized factors: leadership, strategy management and policy, customer and market, learning and growth, partnership and resources, internal processes and business results that are employed to investigate the key performance indicators of a car assembler using the Delphi methodology. In the 2 rounds of Delphi panels consisting of 20 senior management personnel, the $1^{st}$ round of 198 indicators in the IPMMM yielded 90 indicators. The $2^{nd}$ round yielded 43 performance indicators with 18 rated as critical based on the % assigned in the $1^{st}$ and $2^{nd}$ priority rating of "very important factor" and "key performance indicator" that must be ranked high on both of the priorities. The very critical indicators appeared to be: defect percentage and first time capability (tie in $1^{st}$ place) and revenue, goal setting, customer satisfaction index, on-time delivery, brand image, return on investment, Claim Occurrence Ratio, and debt being ranked from $3^{rd}$ to $10^{th}$. It can be surmised that an organization can identify and develop an appropriate set of performance indicators through the Delphi methodology and implement and manage them based on the Balanced Scorecard.

• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 1999년도 학술대회지 vol.1
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• pp.207-213
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• 1999

When function modeling with IDEF0 which is called as a standard methodology for CALS (FIPS 183), the initial work is to determine the purpose and viewpoint, and the next work is to generate a data list and an activity list. This work requires participant's discussion and agreements. The main problems for these working are a communication between participants and efficient discussion processing. Brainstorming is the most useful method for this work. The paper is for development for the modeling assistant tool to promote the business modeling. In this paper, we will introduce the tool which name is 'MindMapper' and 'Dyna-IDEF'. Mind-mapper is software for mind-map method that is used for creative thinking. Using this tool, we refine the result of the brainstorming about activity list and translate the result into the functional model of IDEF0 using Dyna-IDEF. The translated functional model is prototype model without ICOM arrows.

• 융합보안논문지
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• 제13권3호
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• pp.71-77
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• 2013

우리나라는 보안산업 현장에 적용할 적합한 비즈모델 분석 방법론을 발견하기 어렵고 단편적 이론은 존재하지만 종합적 분석 방법론은 희소한 실정이다. 정보보안 기업 비즈모델 분석은 외부요인과 내부요인에 관해 수집된 정보를 통합하고 포괄적으로 분석하는 정보시스템 개발이 요구된다. 비즈모델 분석을 위한 정보시스템의 소프트웨어 아키텍처는 시스템 설계의 초기 결정사항으로서 초기 결정은 설계, 개발, 테스트, 유지보수에 지속적인 영향을 미친다. 정보보안 비즈모델 분석시 BMO에 기반한 소프트웨어 아키텍쳐는 정보시스템의 목적이나 사명 수행을 지원 한다. 정보보안 비즈모델 분석을 위한 정보시스템은 여러 이해관계자들이 사명과 환경을 결정하며 그 결과가 아키텍처 기술서로 문서화 되어야 활용될 수 있다. 아키텍처 기술서는 소프트웨어 아키텍처를 결정한 근거를 제시하기 때문이다.

• 산경연구논집
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• 제13권5호
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• pp.15-26
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• 2022

Purpose: There has been a consistent failure of businesses that are run by a single person. Most of these collapse at infancy prematurely and those that survive continue to operate at minimal capacity. The study thus sought to enhance growth of sole proprietors from being small entities to large corporates. Financial determinants of business growth were earmarked for research as they were amongst the grey areas of business growth research. Research design, data and methodology: The target population of the study was made up of groceries retail sole proprietors operating in Epworth, Zimbabwe. Questionnaires were used in a once-off cross-sectional survey using stratified random sampling. Through a deductive research approach, four financial determinants of business growth were established namely financial availability, financial management, financial evaluation and financial investment (AMEI). These constructs formulated the basis for the development of the model which linked financial factors to business growth. Results: The study found out that all four financial determinants were statistically significant (P < 0.05) in predicting business growth. Conclusions: The study concludes that the model tested was useful in explaining sole proprietor's business growth. Sole proprietors should have access to funding, manage received funds in an appropriate manner, invest into the business and evaluate their business processes.

• 유통과학연구
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• 제22권6호
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• pp.69-81
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• 2024

Purpose: Small airports are social and economic enablers and facilitate businesses and individuals. They contribute significantly to the distribution and logistics of the local produce - be it goods or services, thereby impacting the economy but have limited access to funds and poor management restricts their development. Despite the importance, small airports in small cities struggle financially as they are unable to earn profits and have higher operating costs. In other words, this is a paradoxical situation for small airports wherein, despite losses, the regional or national public authorities still finance such airports under socio-economic obligations. Therefore, this study aims to identify the critical success factors for improving small airports' performance and propose a business model. Research design, data and methodology: Using the qualitative research, interviews with 16 stakeholders from Guwahati, Tirupati, Bhubaneswar and Dehradun airports in india were examined. Results: The analysis reveals strategic planning and low cost, non-passenger services, and development of airport economic region as the main factors contributing towards small airports' success. Additionally, providing logistics to the local businesses and creating niche markets are suggested. Conclusions: Small airports, based on their services and the means of targeting customers, could select the relevant approach to improve their overall performance and improve profitability.