• 품질경영학회지
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• 제35권1호
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• pp.73-80
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• 2007

The learning, which is a view extended from and replaces the concept of continuous improvement, has become the very core concept in Malcolm Baldrige National Quality Award. The most potent one among 11 core values in MBNQA Model is 'organizational and personal learning'. Learning also plays a critical role to get the good scores for 6 categories except results category among 7 categories of MBNQA Model. But the concept of learning often has been overlooked by the people who are interested in the MB award or TQM. This paper reviews and analyzes the concept of learning in the MB criteria since it first appears in 1993 to enlighten the importance of learning.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 추계 학술대회
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• pp.351-359
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• 2006

Author considered the contradiction of Capitalism and its solution, systemized the concept to newly define ethics management and social responsibility whose various terminologies are used in domestic and foreign country and compared, analyzed and considered global guideline. Standard organization and global evaluation model of internationally-performed ethics management on the basis of the concept of new ethics management.

• The Journal of Asian Finance, Economics and Business
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• 제7권12호
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• pp.1149-1158
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• 2020

NPF Islamic banking needs to be resolved because it affects banking performance in terms of income and the quality of its productive assets. This study aims to solve problems of non-performing financing and assess and analyze whether the implementation of the Islamic Humanity model can reduce the problem of financing at Bank Syariah Mandiri Indonesia. The study uses qualitative method with Miles and Huberman approach for analizing data through four steps which are; (a) data collection (b) data reduction (c) data display, and (d) conclusion drawing/verification. The results of the study found non performing financing can be reduced with using a new approach namely the Islamic Humanity Approach, which is an interaction between several aspects, namely (a) spiritual aspects, (b) economic aspects, (c) social aspects, and (d) justice aspects. The Islamic humanity model carried out in problem-solving activities at Bank Syariah Mandiri Indonesia includes a friendly approach, communication and deliberation in a family, respect for people, empathy, the concept of justice, and the concept of prayer. Islamic humanity approach shows success in reducing non-performing financing. The research concluded Islamic humanity as a new approach to reduce non-performing financing at Bank Syariah Mandiri Indonesia and it can be implemented to all Islamic banking in Indonesia.

• Asia pacific journal of information systems
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• 제23권4호
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• pp.85-102
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• 2013

This study proposes a web presence readiness model based on pre-payment service functions and a post-payment service function both of which embrace the major concerns of customers in the online purchasing context. Based on the concept of customer utility from the product itself and instrumental utility, the research model suggests four antecedents including, Perceived Economic Benefits, Product Search Support Quality, e-Shopping Method Diversity, and Post-Payment Support Quality. We empirically examined a proposed research model using data collected from online rating company websites. Among the four antecedents, post payment support quality is found to be the most influential determinant of customer evaluation on e-commerce websites. Based on the empirical results, the current study proposes an alternate model of web presence readiness. The findings of this study may provide an insight to field practitioners designing commercial websites. The implications and future research directions are further discussed.

• 디지털융복합연구
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• 제10권6호
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• pp.141-152
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• 2012

본 연구는 컨버전스 유형별 비즈니스모델 개발을 위한 혁신도구 비교 연구이다. 먼저 문헌고찰을 통하여 컨버전스 유형, 비즈니스 모델, 혁신도구에 대한 기존연구를 학습하고. 이를 근거로 컨버전스 환경 하에서 혁신적 비즈니스모델을 개발하기 위해 혁신도구를 이용한 비즈니스모델 개발 개념인 컨버전스-비즈니스-혁신도구 큐브(CBI Cube) 모형을 개발하였다. 이 개념의 구체화를 위해 전문가집단을 대상으로 한 델파이(DelPhi)기법과 AHP기법을 적용하여 CBI Cube 모형의 구성인자를 도출하고 비즈니스모델 개발을 위한 혁신도구의 상대적 우선순위를 비교하였다. 본 연구를 통해 기존 비즈니스모델의 벤치마킹이나 단순 모방의 수준을 넘어 가치혁신형 비즈니스 모델의 개발이 가능하게 되어 혁신 제품 서비스의 개발 및 혁신 시장개발에 보다 쉽게 접근할 수 있게 될 것을 기대한다.

• 문화기술의 융합
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• 제10권3호
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• pp.451-459
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• 2024

최근 온라인 교육서비스 시장의 규모는 성장하고 있으나 기업이 주도하여 콘텐츠를 생성하고 소비자가 콘텐츠를 소비하는 B2C 형태의 플랫폼 교육서비스 시장이 보편화 되어 있다. 이는 콘텐츠 생성이 경직적이며 다양한 수준별 콘텐츠를 생성되는데 한계점을 가질 수 있다. 본 연구는 고객 욕구 및 혁신, 플랫폼 비즈니스의 개념과 유형을 새롭게 정립하고 플랫폼 비즈니스 창업 전 분야별 창업 성공요인과 플랫폼 창업 성공가능성 표준 진단프로세스를 새롭게 제시한다. 제시된 프로세스과정을 통해 고객, 핵심활동 및 가치제안 요인을 도출할 수 있으며 이를 기반으로 초.중.고 교육 C2C 플랫폼 창업을 위한 비즈니스 모델을 비즈니스 모델 캔버스를 중심으로 구축한다.

• Asia pacific journal of information systems
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• 제29권1호
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• pp.1-34
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• 2019

The concept of e-Government was first developed and implemented in industrialised countries. Consequently, it should not be assumed that this concept is automatically appropriate for developing countries. This study aims to examine the roles of perceived support quality and support satisfaction in the context of government-to-citizen (G2C) transactions towards behavioural intention and usage in developing countries. To test the proposed model, the official website of Kuwait Government Online Services (KGOS) was selected. A survey with a total of 628 responses was analysed using Structural Equation Modelling (SEM) to investigate the goodness of fit of the model and the underlying indicators. The findings confirm the significance of support quality perceived by citizens and provide insights to explain citizens' intention to use e-Government systems.

• 한국컴퓨터산업학회논문지
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• 제4권10호
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• pp.751-760
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• 2003

미래의 기업은 B to B기반의 전자거래 형태로 실현된다. B to B모델의 기본 개념은 작업 프로세스, 구성원과 지원 환경으로 구성된다. 작업 프로세스는 정보 프로세스, 기술과 표준과 관련되며 작업 프로세스의 요소는 디지털 데이터 교환, 데이터 공유 및 협업 작업으로 이루어 진다. 본 논문에서는 인터넷 상에서 B to 13 모델의 전자거래를 위한 구성요소인 작업 처리를 위한XML 기반 비즈니스 흐름관리기를 설계 및 구현한다. 본 논문에서 제안하는 비즈니스 흐름관리기는 인터넷상에서 전자거래 시스템을 구축하기 위한 추매관리, 입찰관리 및 조달관리를 포함하는 전자입찰 시스템의 자동화를 실현시킨다. XML은 데이터의 공유 및 교환을 위한 표준화된 문서로써 사용 가능하며 독립적인 플랫폼을 제공한다.

• 한국IT서비스학회지
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• 제15권4호
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• pp.153-174
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• 2016

On account of multiple causes, including prolonged global economic crisis, addressing environmental pollution and the advent of hyper-connected society, a new paradigm called 'sharing economy' has rapidly emerged. Many startups have attempted to build promising business model based on the sharing economy concept. Nevertheless, successful cases are still very rare in the global level, except for Uber and Airbnb cases. Therefore, this study analyzes necessary causes and sufficient causes for successful settlements in the market through a comparative case analysis on digital matching firms in the sharing economy businesses. For the case study, we compare five successful cases (Uber, Airbnb, Kickstarter, TaskRabbit and DogVacay), three failure cases (Homejoy, Ridejoy and Tuterspree) and a platform cooperativism case (Juno) in accordance with six value attributes of business model including value proposition, market segment, value chain, cost structure and profit potential, value network and competitive strategy. We apply Boolean method to support controlled comparison and eliminate unnecessary attributes. The Boolean analysis result shows that value proposition, cost structure and profit potential, value network and competitive strategy are the essential attributes. Furthermore, the result indicates that each attribute is a necessary condition, where all four conditions should be met simultaneously in order to be successful. With this result, we discuss essential consideration for those who are planning startup based on the sharing economy business model.

• 통상정보연구
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• 제6권3호
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• pp.63-79
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• 2004

Peer-to-peer(P2P) has potential strength and possible factors which enable it to develop toward a new business by supplementing the limitation of the existing central server-type network. In various business sectors, various attempts have already been made to apply P2P. The computing power which was possible to be formed through peer-to-peer networking will become a powerful tools for expanding toward new business area depending the utilization methods by sector. Although the technology-centric P2P concept is a major interest now, its development direction will head toward service-centric P2P concept for satisfying desires of end-users(individual peers) for reliable contents and improving their purchasing convenience. But the solution requisites should be solved for the efficient application of P2P to business such as the establishment of and supplement for the industrial standard and legal system for P2P, the enhancement of peers recognition of P2P. Presently e-commerce using P2P is being implemented by a few enterprises locally by means of B2C. But if many enterprises enter this type of e-commerce, and the standardization of peer programmes, goods and documents is made, it will be able to be extended to B2B. Also it seems that it can be utilized in international transactions as well as in domestic transactions. So there is much room for the application of P2P to be extended further. Also there has been presented the necessity for related industries to support their work with theories and for academic studies to be made actively to set the direction of its development. It is hoped that multi-angled and in-depth studies on the utilization of P2P and various attempts to application of it to business be made on the basis of this study. For the development of P2P, continuous study and attempts are needed. The field of P2Ps application is very large and it will become a powerful tool, depending upon its application methods.