• Korean Journal of Child Studies
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• v.32 no.1
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• pp.157-172
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• 2011

The purpose of this study was to investigate the effect of childcare teachers' ego-resilience and directors, co-workers and family's social support to childcare teachers' burnout. The participants in this study were 326 childcare teachers from Daejeon metropolitan city and Chungnam province. They responded to the 'Maslach Burnout Inventory', 'Ego-resilience Scale', and 'Social Support Scale'. The collected data were analyzed by t-test, one-way ANOVA, Pearson's productive correlation, stepwise multiple regression, Duncan test for post hoc test, Cronbach's ${\alpha}$ for reliability, and factor analysis for validity by SPSS PC program (18.0 version). The results were as follows; first, there were significant differences in childcare teachers' burnout scores in relation to the educational levels of childcare teachers, their working hours, children's number per class, and the ages of the children they teach. Second, there were significant negative correlations (r = -.11~-.62) among childcare teachers' ego-resilience, directors, teaching colleagues and family's social supports, and their levels of burnout. Finally, childcare teachers' ego-resilience and teaching colleagues' levels of social support helped explain about 43% the childcare teachers' burnout total scores and about 17~39% of their sub-scores.

• Korean Journal of Social Welfare
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• v.57 no.4
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• pp.343-370
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• 2005

This study is to find out factors that protect social workers in a medical setting from burnout. It is differentiated from the existing studies, which focused on factors or process causing burnout. The participants of the study were ten social workers, who have been working in a medical setting for at least seven years and were recognized as competent social workers by at least five other colleagues. The data were collected through intensive interviews. The contents of the interviews were analyzed by using Nvivo2, a computer software program for use qualitative study analysis. The result of this study categorized coping strategies that kept the social workers from burnout. Among such factors were their own admissions of having professional competency, feeling worthwhile and sense of accomplishment, having a firm belief system and value about their profession, teamwork, and their overall disposition. Additionally, they said that the support by their agency and the recognition and support by family contributed to their overall coping ability. Through this study, it was found that the social workers in medical setting were reducing risk factors related to burnout and overcoming them with various protective factors. These protective factors reflected the unique characteristics that social workers encounter in a medical setting. It was remarkable that 'developing and managing their professional competency' was emphasized most as a protective factor.

• The Journal of the Korea Contents Association
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• v.19 no.12
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• pp.321-326
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• 2019

The purpose of this study was to examine the degree of awareness of burnout among social workers in consideration of the importance of burnout. Through this, social welfare institutions will use the basic data to identify the level of exhaustion of social workers and at the same time, suggest ways to improve the problems of the social workers' exhaustion. In addition, it will be used as a material to lower the intention of turnover of social workers. A total of 93 people were surveyed at 5 social welfare centers in Cheongdo-gun, Gyeongbuk. The average and standard deviation were analyzed using SPSS 23.0. As a result, first, social workers tended to be exhausted overall. Second, emotional depletion tended to be higher than other subregions, and dehumanization and deterioration of personal achievement tended to be higher.

• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.289-296
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• 2020

This study uses the qualitative research method to describe the burnout experience in Mental Health Social Workers (MHSW) working in psychiatric hospitals. Data was collected and analyzed to identify the main themes from two in-depth interviews with four MHSWs who have been working in psychiatric hospitals for more than 5 years located in Seoul and Gyeonggi Province area. The results of the study show that burnout manifests as; 'not being recognized as professionals,' 'being skeptical of the role of social workers,' 'distancing oneself from patients and their family members,' and 'feeling realistic problems and limitations.' The results of this research are expected to be used as basic data to both understand and prevent the burnout experience of mental health social workers.

• Korean Journal of Social Welfare
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• v.56 no.4
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• pp.5-34
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• 2004

This study aims to find out the determinants of burnout in order to better understand the burnout process among social workers. For this purpose, a hypothetical model which explains the relationships among 8 job-related stressors (role ambiguity, role overload, difficulties in solving problems of clients, conflict with the clients, lack of support from the supervisor, closed communication pattern, bureaucracy, and lack of accountability), 4 mediators (job-stress, professional role performance, abiding by the agency policy and partiality in service delivery), and 4 dimensions of burnout (physical exhaustion, psychological exhaustion, depersonalization and personal accomplishment) was developed. Using the data collected from 207 social workers, the hypothetical model was tested. For data analysis, a path analysis was used, and the best-fitting model was found(df=66, $x^2$=63.250, GFI=0.962, CFI=1.00). As a result of this study, the following results were found. Burnout among social workers was increased by the 6 job-related stressors(role ambiguity, role overload, difficulties in solving problems of clients, conflict with the clients, lack of support from the supervisor, closed communication pattern). Job-stress, the mediating variable of the emotional path to burnout, increased professional role performance and the abiding by agency policy, and finally increased burnout. On the other hand, professional self-efficacy (which consists of professional role performance, abiding by agency policy and partiality in service delivery), the mediationg variable of the cognitive path to burnout, reduced burnout when the professional role performance was high, and abiding by agency policy and partiality in service delivery were low.

• The Journal of the Korea Contents Association
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• v.16 no.11
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• pp.154-165
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• 2016

The purpose of this study is to see the effect of the art therapy in group on the work stresses and emotional burnouts of social workers for diabled facility. The subjects are the 8 members of social workers at the facility for disabled located in city A. From Feb 16, 2016 to May 31, 2016, 70 minutes per session, overall 13 therapies were given. To see the therapeutic effects, there were test of stress and burnout before, afterwards and 4 weeks later. To find out the similarities in group, Mann Whitney U test was done, and Wilcoxon's signed ranks test was done to see the difference afterwards. As a result, art therapy in group was effective on the work stress and burnout of social workers in daisabled facility and the positive effect lasted. This results suggests a developed ways to reduce work stress and emotional burnout of social workers for disabled facility.

• Korean Journal of Social Welfare Studies
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• v.42 no.4
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• pp.187-216
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• 2011

This study examined the effects of elderly care facility social workers' work environment (role conflict, role ambiguity, role overload, and adequacy of the reward system) and personal tendency (emotional empathy, cognitive empathy, external attribution, and internal attribution) on their burnout (emotional burnout, low personal achievement, and depersonalization about clients) and suggested strategies for preventing burnout in social workers at elderly care facilities. For this purpose, we conducted a questionnaire survey of social workers working at institutions designated as elderly long-term care facilities and collected a total of 312 questionnaires. According to the results of analyzing the data using a structural equation model, among the sub-factors of work environment, role ambiguity had a significant positive effect on low personal achievement and depersonalization about clients, role conflict on emotional burnout, and role overload on depersonalization about clients. Among the sub-factors of personal tendency, cognitive empathy and internal attribution had a significant negative effect on low personal achievement, and external attribution had a significant positive effect on emotional burnout and depersonalization about clients. This study is meaningful in that it illuminated social workers' burnout not only from the aspect of work environment but also from that of personal tendency.

• Korean Journal of Social Welfare
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• v.56 no.3
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• pp.279-301
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• 2004

Relations of factors associated with burnout were investigated among 124 child protective service workers currently working in Korean Child Abuse Prevention Centers nationwide. Three categories of factors associated with burnout were examined; (1) individual characteristics, (2) job-related characteristics, and (3) job-satisfaction. Social survey method using questionnaires by mail was employed. MBI(Maslach Burnout Inventory) for measuring burnout, a part of Smith, Kendal & Hulin's JDI(Job Description Index) for job-satisfaction, and a scale measuring the special characteristics of job developed by researchers were used. Mann-Whitney test and Kruskal-Wallis test were employed to analyze the data. Across all burnout sub-scales(emotional depletion, dehumanization of clients, lack of feelings of achievement), subjects reported a high degree(above the cutting point) of burnout. Several factors were identified as associated with burnout. Child protective service workers who are young, single with front line worker status reported higher burnout. Lack of education and training before the job location were another factors which contributed to worker burnout. Lack of proper supervision stood out as another burnout provoking factor. Job-satisfaction was negatively correlated with all three burnout sub-scales, which meant the lower the job-satisfaction, the higher the burnout of service workers. The findings implicate that the administrators of Child Abuse Prevention Centers should pay close attention to their workers' sign of burnout and develop carefully designed support system which include provision of excellent supervision, proper education and training opportunities and organizational effort to strengthen employees' overall job-satisfaction to secure their quality of services toward abused children and their family.

• Korean Journal of Social Welfare
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• v.60 no.2
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• pp.211-230
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• 2008

The purpose of this study explored the effects of supervisory relationship, conceptualized as working alliance, on social workers' working satisfaction and burnout. The consented participants were 68 supervisors and 80 supervisees working at Social Service Centers located in Seoul and Kyung-ki Province. Hierarchical linear model analyses of survey results from supervisors (n=68) and workers (n=80) revealed that the workers' sense of rapport within the supervisory relationship is related to working satisfaction. While it was expected that the supervisory relationship would also relate to levels of burnout, no association was found in the analyses. However, strong negative correlations were found between the supervisees' feelings of rapport within the supervisory relationship and both emotional exhaustion and depersonalization. The implication of future research and of social work practice and policy were added.

• Korean Journal of Social Welfare
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• v.69 no.2
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• pp.219-246
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• 2017

The purpose of this study is to develop a substantive theory that understand the burnout and secondary traumatic stress experience of social workers who worked in the trauma centers. This research was conducted by Grounded Theory. The result is as follow: In the initial coding, 159 units of mean, 47 subcategories, and 12 main categories. The central phenomenon of the initial coding was 'the wounded existence.' In the focused coding, the core category was 'seeking to recover professional identity as a social worker.' In the theoretical coding, the burnout and secondary traumatic stress experience of social workers who worked in the trauma centers were classified as four phases;'Commitment to the mission', 'Conflict', 'Stagnant' and 'Disruption'. Based on the findings, the preparation for the disaster social work practice, the perspective on "social healing" of trauma, and the necessity of the mandatory policy or intervention for social workers self-care were discussed.