• Title/Summary/Keyword: Benefit analysis

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An Effect of Servicescape and Relational Benefits on Customer Value - Focusing on Beauty Salon - (뷰티샵의 서비스 스케이프와 관계혜택이 고객가치에 미치는 영향에 관한 연구)

  • Heo, Kyoung;Oh, Hee-Sun;Suh, Yong-Han
    • Journal of the Korean Society of Fashion and Beauty
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    • v.2 no.2 s.2
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    • pp.23-33
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    • 2004
  • As we continue to enjoy economic growth, there is an abundance of disposable income for consumer to spend. Consumers are spending more and more of these income in beauty service. However, relatively little is known about which factors influence consumer' behavior intentions in this area. The purpose of this study is to investigate the relationships between the servicescape and relational benefits on customer value in beauty salon area. The Results are summarized as follows First, as the results of data analysis, among the composition factor of servicescape, spatiality, comfortableness, cleanness and convenience are shown to give positive effect on customer value. Second, among the composition factor of relational benefits, economic honest, functional benefit, private benefit, social benefit and psychological benefit are found to have a positive relationship with customer value.

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A Study on the affecting factors of Smart banking usage in terms of user's benefits and personalization (사용자 편익과 맞춤화가 스마트뱅킹 이용에 미치는 영향 연구)

  • Jun, Byoungho
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.12 no.4
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    • pp.135-143
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    • 2016
  • The purpose of this study is to investigate the user's attitude and usage of smart banking application in terms of user's benefits and personalization. While the prior researches on mobile banking adoption focus on the characteristics of service itself, this paper intends to investigate the smart banking application in terms of user's benefits, which are personal value consumers attach to the product or service attributes. Based on prior studies functional benefits, social benefits, experiential benefits, and personalization are identified as affecting factors of the user's attitude and usage of smart banking application. According to the results of multiple regression analysis, all benefit factors(functional benefit, experimental benefit, social benefit) and personalization were found to be significantly related to the user's attitude. Users' attitude on smart banking was found to be significantly related to the real usage as well. This paper has value in that it investigates the attitude and usage of smart banking in terms of benefits.

Consumer Attitude toward the Retail Sales : More than Price Benefits (점포세일에 대한 소비자태도)

  • 박경애;허순임
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.6
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    • pp.635-642
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    • 2003
  • The purposes of this study were to explore the consumer attitude toward the retail sales, to examine the relationships between the sale attitude and the price-related variables(i.e., price consciousness, sales proneness, and value consciousness), and to examine the effects of the sale attitude and the price-related variables on the perceived price value during the retail sales. Data were collected from 790 undergraduate students using the two types of questionnaires representing the sale and non-sale situations, and 776 responses were analyzed. Factor analysis of the sale attitude extracted five dimensions including price benefit, limited product assortment, impulse buying, low service quality, and disordered store atmosphere. The price benefit and the impulse buying factors were related with all the 3 price-related variables, and all the sale attitude factors were related with the value consciousness. The price benefit and the impulse buying factors positively affected the perceived price value under the sale situation.

Benefit analysis of visiting healthcare in public health centers (보건소 방문건강관리사업의 편익 분석)

  • Ko, Sukja;Jung, Young-Ho;Lee, Jae Yong
    • Korean Journal of Health Education and Promotion
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    • v.35 no.5
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    • pp.69-78
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    • 2018
  • Objectives: This study is aimed to analyze service user's benefit and perceived-outcomes of visiting healthcare. Methods: Using a questionnaire survey we analyzed the subjective service quality and satisfaction of survey respondents. The sampling was designed with socioeconomic characteristics(age, sex, user group et al.), and each respondent (N=1,000) was presented with double-bounded dichotomous choice questions. To measure the value of visiting healthcare, we employed a contingent valuation method. Results: The respondents were satisfied with service and quality on visiting healthcare. And the acceptance-to-pay of respondent's benefit was 50,458 won for each visit and in totality, service user's benefit was 185.9 billion won. Conclusions: It is necessary to invest in visiting healthcare in public health centers.

Segmentation of Rural Tourist by Benefit Sought in the Post COVID-19 (포스트 코로나 시대의 추구편익에 따른 농촌관광 시장세분화 연구)

  • Joon-Wan Yu;Dae-Yong Hwang
    • Journal of Agricultural Extension & Community Development
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    • v.29 no.4
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    • pp.191-201
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    • 2022
  • This study aims to segment the rural tourists markets according to benefits sought after the COVID-19 outbreak. Data were collected from 284 usable visits in 20 rural tourism village. Results show that it was classified into three clusters from factor-cluster analysis, The first cluster was 'negative participation type', and the overall pursuing benefit factor was low. The second cluster was 'complex pursuit type', and all the pursuing benefit factors were higher than the average. The third cluster was 'experience-seeking type', and the benefits of pursuing rural experiences, special experiences, and intimacy were high. Each cluster showed differences in educational background, age, residential area, type of visit, awareness, satisfaction, and behavioral intention of rural tourism villages.

A Study of Feasibility Study on Construction a Public Library (공공도서관 건립 타당성 조사에 관한 연구)

  • Lee, Sang-Bok
    • Journal of Korean Library and Information Science Society
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    • v.35 no.4
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    • pp.491-516
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    • 2004
  • The purpose of this study is to analyze the approach of economic feasibility and political and technical feasibility in the construction of a new public library. The results show that the cost-benefit analysis using in economic feasibility have the problems of benefit counting and discount rate, and also political and technical feasibility have the problems of wrong use in the rationalization of construction project. The result of this study is expected to be useful in preparing the feasibility study.

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Study on the change in Economic Efficiency for Developing Mountain Railway Based on User's Willingness to Pay by Age (이용자 연령별 지불의사 수준에 따른 북한산 산악철도 경제성 변화 연구)

  • Lee, Jong-Seong;Eom, Jin-Ki;Moon, Dae-Sup;Lee, Hi-Sung
    • Proceedings of the KSR Conference
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    • 2010.06a
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    • pp.1310-1319
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    • 2010
  • This paper has shown that Linear Induction Motor(LIM) and Rack and pinion type are efficient in selecting railway routes and systems after considering time, geo-spatial characteristics and the floating population by benchmarking domestic and overseas mountain trains. The benefit-cost analysis through the use of modeling on user's willingness to pay is conducted as a means that provides access to tourism resources. this paper concludes that the benefit-cost varies in response to changes in the amount of user's willingness to pay by age. It is expected that this paper serves as a reference data in the introduction stage of the mountain train project implemented by central or local governments with tourism resources in mountainous areas as the mountain train has turned out to be economically efficient while various potential benefits that have not been included in the benefit-cost analysis need to be quantified and remain to be studied further.

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The Effects of Customers' Chemyeon and Relationship Benefits on Switching Behavior for Apparel Purchases (의류소비자의 체면중시와 관계혜택이 전환행동에 미치는 영향)

  • Suh, Yong-Han
    • Fashion & Textile Research Journal
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    • v.10 no.6
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    • pp.900-906
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    • 2008
  • This study investigated factors influencing consumers' switching behavior in apparel purchasing situation. As customer switching behavior is getting more and more important, a considerable amount of researches have focused on how service providers acquire and sustain customers. The field of customers' switching behavior has been relatively well researched over the years, at least from the perspective of the cultural value(Chemyen). The purpose of this study is to understand customer' switching behavior to relationship benefits and Chemyeon. The sample was consisted on 182 females over 20 years old living in Ulsan and Gyungnam province. The data was analyzed by frequency, reliability, factor analysis, and structural equation model analysis. Findings showed that Chemyeon was shown to reduce customer' switching behavior. Also, three factors of relationship benefits(economic benefit, social·psychological benefit, and special treatment benefit) had negative effects on customer' switching behavior.

A Cost-Benefit Approach to Measuring On-line Corporate Education Performance (비용-효익 관점의 온라인 기업교육 성과 측정)

  • Choi, Jae-Woong;Choi, Jae-Young
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.4 no.2
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    • pp.81-92
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    • 2008
  • With the increasing prevalence of e-learning courses in human resource development of Enterprise, it is important to investigate which courses are better economic performance. In this study, we proposed the framework for the cost-benefit analysis of e-learning, and attempted to identify cost and benefits factors. In order to achieve the research goal, we firstly tries to analyze the current IT adoption performance framework and e-learning staged performance model. The methodology adopted in the research was mainly that relevant materials, literatures were collected and analyzed to draw a comprehensive picture of the current situation and problems.

A Cost-Benefit Estimate for MARSA

  • Smith, Matthew;Yun, Jong-Hwui
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.20 no.3
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    • pp.292-295
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    • 2014
  • This paper proposes that the Marine Search & Rescue and Salvage Association of Korea (MARSA) can provide KCG a very positive return on investment; that is, MARSA will save lives and property well over the budget needed from KCG to operate MARSA. To perform this Cost-Benefit Analysis, actual performance data and other figures are taken from the USCG Auxiliary, and these figures are used to project expected possible MARSA results. In this paper, MARSA is projected to provide a 1,493 % return on investment.