• Title/Summary/Keyword: Benchmarking Indicator

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An Application of Benchmarking Method to Improve Port's Competitiveness (항만의 경쟁력제고를 위한 벤치마킹기법 적용에 관한 연구)

  • 방희석;김새로나
    • Journal of Korea Port Economic Association
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    • v.18 no.1
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    • pp.85-106
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    • 2002
  • Across many industries, benchmarking is considered useful method to improve their service quality and achieve competitive advantage. Benchmarking, especially, has emerged as an increasingly important approach to improving the performance of logistics system and enables successful logistics services and doing good business in logistics services. There are no, however, literature approach for the relationship between benchmarking and port. It is the highest worth researching the application of benchmarking method on the port, since port is the most important component in supply Chain. Therefore, this paper tries to demonstrate the application of the benchmarking method on the port. To do this study, the literature approach developed by several researchers for logistics benchmarking is used as the basic framework. In addition, the following studies are executed: First, the survey of previous studies on logistics benchmarking. Second, finding the indicator and selecting the target in the port benchmarking. Third, the systematic execution schemes of the port benchmarking. Finally, based on the above studies, this paper provides a background for discussions on the future prospects for the application of the benchmarking method on the port.

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A Study on Compilation of Monthly Benchmarked Construction Indicators (벤치마킹 기법을 활용한 월별 건설지표 작성)

  • Min, Kyung-Sam
    • Survey Research
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    • v.10 no.1
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    • pp.113-139
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    • 2009
  • It is desirable to use a monthly benchmarked construction indicator which contains the characteristics of statistical data in an annual survey in order to analyze the cyclical phenomenon of the construction activity. The benchmarked indicator is expected to improve the data quality in terms of accuracy, consistency, comparability, and completeness. In this paper, benchmarking methodologies of compiling monthly construction indicators arc researched by using a monthly prompt data holding short - term fluctuations and an annual survey data regarded as more accurate statistics than monthly data. The benchmarking is the methodology by which a high frequency data should he adjusted in order to hold the short-term and cyclical phenomena, and the long - term trend of two data groups with ensuring the consistency of an annual summation between a high frequency data and a low frequency data. This paper considered the numerical approach like pro rata distribution method, proportional Denton method, EFL or HP filter Benchmark - to - Indicator ratio method, and the model - based approach such as Chow and Lin method, $Fem{\acute{a}}ndez$ method. Also, the benchmarked construction indicators were estimated by early mentioned benchmarking methods with practical data, and these methods were empirically reviewed and compared. In case of construction indicators with severe seasonal fluctuations and irregulars, the numerical approach seemed to be performed more correctly than the model- based approach. Among numerical methods, the proportional Denton method used in general was a little nice. The HP filter Benchmark - to - Indicator ratio method may be considered with survey errors or measurement errors in an annual survey data.

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The Development and Application of the Performance Indicator for Sewage System Service in Korea (하수도서비스 평가지표 개발 및 적용에 관한 연구)

  • Ahn, Young Mi;Kim, Duk-Jin;Yoon, Hyun Shik;Kim, Young Jo;Yoo, Man Sik
    • Journal of Korean Society of Water and Wastewater
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    • v.21 no.4
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    • pp.453-465
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    • 2007
  • With rapid expansion of the water market and growth of water companies, the recent trends in international water industry show that standardization of service activities concerning management of water and wastewater system (ISO/TC 224, to be issued in the second half year of 2007) is expected to have a large influence on the global water market including liberalization of water service market. In the Draft International Standard(DIS) of ISO/TC224, Performance Indicators(PIs) are suggested to estimate the service activities relating to water and wastewater treatment facilities. PIs have been developed in many countries including some international organization(World Bank, IWA and etc.) for service benchmarking. To evaluate public service level and establish plans to improve service level of wastewater utilities, we developed PIs for 120 items and applied them to 10 sewage utilities in the consideration of their scales, circumstances and conditions. In this study, we verified the applicability of the developed performance indicators(PIs). So, we concluded that PIs developed for the purpose of this study can be a useful tool applicable to objective evaluation of the service level of sewage utilities. Using the evaluation tool of PIs developed, it can also be used as a benchmarking tool in this industry as well as for enhancing the efficiency of operation and management of the sewage system. It will also contribute to the water resource management through determination of investment priorities based on the evaluation results and to raising international competitiveness of the domestic sewage utilities to meet the future opening of the water market.

A Study on the Establishment of Evaluation Indicator Standards on Development Stages of Rural Village (농촌마을 발전단계별 평가지표 기준 설정 연구)

  • Kim, Young-Taek;Choi, Soo-Myung;Cho, Eun-Jung;Yoon, Chi Wook;Im, Sang-Bong
    • Journal of Korean Society of Rural Planning
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    • v.20 no.3
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    • pp.131-141
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    • 2014
  • This study aimed at setting up the grading indicator standards on development stages for phasing the continuous development process. To achieve the objective of this study, after referring to the proposed cases derived from the reference analysis, the development stages were classified. Also grading criteria of indicators according to development stages were established through the statistical analysis and expert group checking. Development stages of rural village were stepped into 4-stages through the reviews and analysis of reference literature ; preparation-entry-development-advanced stage. Reasonable achievement level of each development stage was established by considering the necessary development period and benchmarking reference target together. On the basis of these clear stepwise development phases, the grading criteria were proposed for determination of the incumbent development stages.

Efficiency Analysis of Contract-managed Business and Industry Foodservice Operations Using Data Envelopment Analysis (자료포락분석(DEA)을 이용한 위탁급식전문업체의 산업체 급식소 효율성 평가)

  • Choi, Kyu-Wan;Park, Young-Min;Shin, Seo-Young;Kwak, Tong-Kyung
    • Korean Journal of Community Nutrition
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    • v.12 no.2
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    • pp.178-188
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    • 2007
  • This study was performed to suggest a new efficiency measurement indicator is necessary for evaluating management efficiency of food service operations in contract-managed foodservice companies, to distinguish efficient food service providers and inefficient ones by measuring comparative efficiency among food service operations, and to provide guidance for effective management through showing benchmarking targets for improving inefficient food service providers. The subjects of this study were the 93 B&I foodservice Operations of a domestic contract food service company. The analysis was conducted using CCR model in DEA model. A software, 'Frontier analyst', was used for the analysis. Based on the results derived from comparison of efficiency evaluation classified by providers with use of DEA, it was possible to identify efficient food providers and inefficient providers, and subsequently provide benchmarking guidelines for improvement of the inefficient groups. In analyzing the differences between the results of DEA efficiency evaluation by detailed operation status of food service providers, there was significant difference of efficiency outcomes in terms of contract types, while there was no significant difference in terms of business condition.

Development of 'Chestnut Cultivation Management Model' Using Benchmarking - Development of 'Chestnut Management Standard Diagnostic Table' That is Able to Apply Chungcheongnam-do - (벤치마킹을 이용한 밤 재배 경영모델 개발 - 충청남도에 적용 가능한 밤 경영 표준진단표의 개발 -)

  • Ji, Dong-Hyun;Kim, Yeon-Tae;Kang, Kil-Nam;Oh, Do-Kyo;Noh, Hee-Kyoung;Kim, Se-Bin;Kwark, Kyoung-Ho
    • Korean Journal of Agricultural Science
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    • v.37 no.3
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    • pp.515-522
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    • 2010
  • The purpose of this research was to construct an efficient management system in developing and supplying a 'management standard diagnostic table' for the improvement of chestnut cultivation farmhouse. 'Chestnut management standard diagnostic table' were based from the actual condition of chestnut management in Chungcheongnam-do, selected 'appraisal factor item and by consulting 'agricultural plant standard diagnostic table' and various kinds of data which had already been developed. This research also consulted the classification systems and degree of importance. The developed 'Chestnut management diagnostic table' consisted of 3 first classified items, 19 second classified items and 2 product indicator items.

Development and Application of Performance Indicators to Estimate the Service Activities Relating with Water and Wastewater Works: Focus on Water Works Parts (상하수도 서비스 평가지표 개발 및 적용: 상수도 분야를 중심으로)

  • Choi, Tae-yong;Yoon, Yeo Cheon;Lee, Lan Jung;Kim, Duck-Jin;Jo, Jae Hong;Koo, Ja-yong
    • Journal of Korean Society of Water and Wastewater
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    • v.20 no.3
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    • pp.411-429
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    • 2006
  • To improve Service quality for water and wastewater works, most water and wastewater utility effort to develop not only facility construction but also operation optimization. The operation is optimized by accurate estimation for ongoing situation. And from the accurate estimation, utility operator gain a information about their service quality and problems, So we developed a evaluation tool (Performance Indicators: PI) for service activity of water and wastewater works. The PI was developed in many countries and some international organizations (World Bank, IWA etc.) for service benchmarking. And ISO (international organization for standardization) just has been making a service standard for water and wastewater system (So called ISO/C224). This proceeding for making a service standard is ongoing now and will be launched in 2007. In our study, PI was composed of 6 parts (A human resource, facility management, operation, service quality, finance and environment). To evaluate water utilities, performance indicators for water was consisted of 100 items. Each 2 water utilities were estimated by this performance indicator. From the study, we just know that the performance indicator was a very useful tool to estimate utility service quality. And from the result, it is possible to know the strong and weak point of estimated utilities.

10-10 Project Campaign: 10 Input Measures Influencing Project Outcomes

  • Choi, Jiyong;Kang, Youngcheol;Yun, Sungmin;Mulva, Stephen;Oliveira, Daniel
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.200-204
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    • 2015
  • This paper presents 10 input measures influencing project outcomes. Construction Industry Institute (CII), a consortium of more than 130 project owner and contractor companies, has collected project-level data for over 20 years. Recently, CII has developed a new system measuring project-level performance and factors presumably influencing project performance. The system, called 10-10, collects data for 10 input and 10 output measures for capital projects. The input measures include planning, organizing, leading, controlling, design efficiency, human resources, quality, sustainability, supply chain, and safety. This paper provides theoretical background for these measures. Although the input measures have been known to impact on project outcomes such as cost and schedule, there has been no study quantitatively evaluating how they are operated in the construction industry. This study contributes to revealing the current status of their uses, which will be helpful in establishing strategies improving construction project performance.

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A Study on Health-related PSR Model using Korean Working Conditions Survey Data (PSR 모델을 적용한 근로환경조사 지표 개발)

  • Kim, Youngsun;Jo, Jinnam
    • The Korean Journal of Applied Statistics
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    • v.27 no.7
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    • pp.1243-1255
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    • 2014
  • This study is aimed at developing an index and indicator in the light of social factors by analyzing the basic materials on Korean working conditions survey to make it possible to grasp various working environment factors consequent on business type and to judge the industrial safety & health policy of the related area. For the purpose of developing an index, this study was conducted by benchmarking the OECD-suggested index development guidelines and overseas cases of index development. This study suggested indexes related to health by benchmarking OECD's press-state-response model. The press-state health-related indexes specified in Korean working condtions survey were found to consist of physical risk environment, working hours, business environment, and social environment, and its consequent 'state' items were comprised of mental health, physical health, absence from work due to health problems and work satisfaction as health-related items. As a result, it was found that the 'press-state index' for wage worker, regular employee, manager, clerks, expert & related personnel involved, and workers aged under 50 was relatively good; in contrast, the 'press-state index' for people aged over 50, owner-operator, daily job, skilled position in agriculture & fisheries, simple labor service, and apparatus & machines assembly worker was found to be relatively vulnerable.

Multi-Dimensional Hybrid Design and Construction of Skyscraper Cluster -Innovative Engineering of Raffles City Chongqing-

  • Wang, Aaron J.
    • International Journal of High-Rise Buildings
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    • v.6 no.3
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    • pp.261-269
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    • 2017
  • Designed by star architect of Moshes Safdie, Raffles City Chongqing includes a total of 6 mega high-rise towers 250 to 380 m tall, a sky conservatory, a 5-storey high shopping mall and a 3-storey basement car parking. Located at the confluence of the Yangtze and Jailing Rivers, the site for the project is imbued with a significance that is immediately symbolic, both as a sign of Chongqing's important past and as a vivid indicator of the city's thriving present and future. The design for the project to be situated at this gateway takes as its governing idea the image of powerful sails upon the water. The outer facades of the project's eight towers - the transparent surfaces that will face the water to the north - are meant to recall a fleet of ancient Chinese ships, with their huge rectangles of white canvas filled by the wind. This is a $1.13million\;m^2$ mega scale integrated project of office, retail, hotel, service residence and high-end residence with the transportation hub and traffic circulation at various levels of the project. This paper presents the multi-dimensional hybrid design, engineering and construction of this mega scale project. The innovations and the cutting-edge technology used in this project are introduced and discussed benchmarking the design and construction of the skyscraper cluster in a major city like Chongqing of China.