• 한국의류산업학회지
• /
• 제12권5호
• /
• pp.657-666
• /
• 2010

As the beauty industry has strong intangible attributes unlike the other service industry, the provision of service quality capable of fulfilling customer's desire and customer's satisfaction activity due to this are important. The purpose of this research is to provide marketing materials capable of maximizing consumer's satisfaction as a study on assessment of service quality according to a character type of customers by beauty shop type with the target of customers using a beauty shop. The sub-dimension of a personality type of beauty shop's customers is five factors, which were named neurose, sincerity, extroversion, openness and affinity, and the sub-dimension of service quality is five factors, which were named specialty, responsiveness, empathy, tangibility and reliability. It could be known that the service quality according to the character type of customers by beauty shop has influence on all of tangibility, reliability, expertise, responsiveness and empathy factors. Accordingly, this research would be utilized as good material for service improvement that can divide service quality by beauty shop and maximize satisfaction of consumers. Based on the above research results, marketing implications are that the customized promotional management according to the character type of customers by beauty shop is necessary and the granular management manual according to customer's differentiation by beauty shop is necessary. The effect that a personality type of customers by beauty shop has on the empathy factor among service quality factors shows a significant difference in neurose and openness factors in case of beauty salons, and shows a significant difference in sincerity and openness factors in case of skin care salons.

• 디지털융복합연구
• /
• 제19권5호
• /
• pp.443-448
• /
• 2021

학과명은 단순히 학과의 존재만 알리는 수단뿐만 아니라 해당 학과의 전반적인 교육과정, 특성화 전략, 학생관리, 취업 등을 내포하는 중요한 지표로 작용한다. 대내외적 홍보의 집합체인 학과명의 중요성은 크게 대두되고 있지만 이와 관련된 기존 연구는 미진한 실정이다. 따라서 본 연구에서는 전국 2년제 전문대학과 4년제 종합대학교 미용 계열 학과명에 사용된 용어를 연도별로 조사함으로써 학과가 지향해야 할 발전적 목표 설정과 교육과정 개편을 위한 체계적 분석에 일조하고자 한다. 연구 결과 1994년은 피부미용과가 7개교(41.18%)로 가장 많았고 2005년, 2013년, 2020년에는 모두 'Beauty'가 각각 50건(21.55%), 67건(28.03%), 92건(34.20%)을 차지하였다. 본 연구를 통해 미용산업의 전반적 트랜드 분석이 가능해지며, 학과명 변경을 추진하거나 향후 학과개설 시 기초자료로 활용되리라 사료한다.

• 한국환경과학회지
• /
• 제15권2호
• /
• pp.101-106
• /
• 2006

The work of hairdressers includes washing, coloring, bleaching, permanent waving, conditioning, and cutting hair. Hairdressers are subjected to a number of physical and toxicological hazards. The toxicological hazards are those resulting from exposure to a wide range of chemicals that are usually classified active processes. In this study, twenty beauty shops were selected to assess the exposure to indoor air pollutants such as VOCs and particulate matter $(PM_{10})$ during one month from September 1 to September 30, 2003. Indoor air quality of beauty shops might be worse by vehicle emissions because the beauty shops were generally located near roadways. Personal exposures to VOCs and $PM_{10}$ were related to indoor concentrations of beauty shops. According to the questionnaire, hairdressers complained of sore throat, eye irritation, and nervousness as physical symptoms. The measured mean concentrations of respiratory particulates were $30.5ng/m^3$ in indoor, $30.5ng/m^3$ in outdoor and $44.0ng/m^3$ on personal levels. The personal concentration was found higher than indoor and outdoor concentrations. The heavy metals mean concentrations were shown as indoor (Na>Zn>Cr), outdoor (Cr>Zn>Pb), and personal (Na>Cr>Zn) levels. Conclusively, customers as well as workers in the beauty shops might be highly exposed to air pollutants from indoor and outdoor sources. Therefore, proper management should be taken to improve the indoor air quality in beauty shops.

• 융합정보논문지
• /
• 제11권11호
• /
• pp.304-311
• /
• 2021

연구목적은 불량고객 행동지각이 감정부조화 및 직무열의와 경영성과에 미치는 영향을 실증적 연구 하였다. 표본은 뷰티종사자327명이다. 연구방법은 빈도분석, 요인분석, 신뢰도분석, 상관관계분석, 단순회귀분석을 실시하였다. 연구결과 첫째, 불량고객 행동지각이 감정부조화 및 직무열의가 상실되는 것으로 확인되었다. 둘째, 불량고객 행동지각이 감정부조화에 통계학적 유의한 영향을 미치는 것으로 확인되었다. 셋째, 불량고객 행동지각이 경영성과에 통계학적 유의한 영향을 미쳤다. 넷째, 감정부조화가 직무열의에 통계학적 유의한 영향을 미쳤다. 다섯째, 경영성과가 직무열의에 영향을 미치는 것으로 보아 통계학적 유의한 영향을 미치는 것으로 확인되었다. 따라서 불량고객 행동지각은 뷰티종사자의 감정부조화로 인해 직무열의 및 경영성과에 부정적 요인을 주는 것으로 사료된다.

• 한국패션뷰티학회지
• /
• 제1권1호
• /
• pp.119-132
• /
• 2003

This research was attempted in order to raise the actual effectiveness of beauty education by reviewing the problems on beauty education curricula of junior colleges and arranging their countermeasures. This thesis suggests improvement plans of curricula in Korean beauty education as follows. First, one of the main aims of beauty education sought at a junior college should be verified that it is to raise beauty leaders, furthermore, by including artistic knowledge on top of skill-based education purposes we shall put more efforts improve and sublimate beauty art, not only as skills but also as art. Second, it is necessary to fix the department titles in accordance with the contents of curricula. The titles have to be standardized for the right recognition of each curriculum by dividing beauty into hair beauty, skin-care or make up with each curriculum based. Third, it is necessary to standardize major requisite subjects to be completed in certain units by each major among colleges as well as class hours. forth, the curriculum system needs to be revised in accordance with school system for example suitable curricula for each school system level of private institutes and secondary vocational institutes, high school, junior collage, university, post graduates, etc, I have to be developed and enforced.

• 융합경영연구
• /
• 제10권6호
• /
• pp.1-7
• /
• 2022

Purpose: The purpose of this study is identifying the research trends of degree papers related to the beauty industry and providing information which can contribute to the development of the domestic beauty industry and the direction of various research about beauty industry. Research design, data and methodology: This study used 154 academic papers and 189 academic papers with English abstracts out of 299 academic papers. All of these papers were found by searching for the keyword "beauty industry" in ScienceON on August 15, 2022. For the analysis, BERTopic and LDA (Latent Dirichlet Allocation) analysis were conducted using Python 3.7. Also, OLS regression analysis was conducted to understand the annual increase and decrease trend of each topic derived with trend analysis. Results: As a result of word frequency analysis, the frequency of satisfaction, management, behavior, and service was found to be high. In addition, it was found that 'service', 'satisfaction' and 'customer' were frequently associated with program and relationship in the word co-occurrence frequency analysis. As a result of topic modeling, six topics were derived: 'Beauty shop', 'Health education', 'Cosmetics', 'Customer satisfaction', 'Beauty education', and 'Beauty business'. The trend analysis result of each topic confirmed that 'Beauty education' and 'Health education' are getting more attention as time goes by. Conclusions: The future studies must resolve the extreme polarization between the structure of the small beauty industry and beauty stores. Furthermore, the researches have to direct various ways to create the performance of internal personnel. The ways to maximize product capabilities such as competitive cosmetics and brands are also needed attentions.

• 유통과학연구
• /
• 제21권10호
• /
• pp.97-107
• /
• 2023

Purpose: The primary objective of the present study is to investigate the contribution of retail beauty workers toward improving 'Green Supply Chain Management' (GSCM) within the beauty sector, and to address the following research inquiry: What are the responsibilities and contributions of retail beauty workers in the promotion and implementation of GSCM practices within the beauty industry? Research design, data, and methodology: The research methodology for this study was employed in investigating the current literature dataset and conducting qualitative literature analysis (Peer-reviewed journal articles and books). This study provides a comprehensive account of the data collection procedure and clear process employed for data analysis. Results: According to the qualitative textual analysis based on comprehensive literature analysis, the crucial aspects of retail beauty workers' contribution to enhancing GSCM within the beauty industry are following: (1) Promote green products, (2) provide green customer education, (3) Provision of environmental friendly services, and (4) Involvement in reducing green waste. Conclusions: All in all, through this process, four distinct roles were identified, which retail beauty workers can assume to facilitate the implementation of GSCM practices. This entails effectively advocating for environmental friendly products to customers by showcasing their value, attractiveness, and appropriateness in meeting customers' requirements and preferences.

• 한국의상디자인학회지
• /
• 제19권1호
• /
• pp.121-134
• /
• 2017

The purpose of this study is to investigate the effect of educational satisfaction on the school conversion intention according to the quality of university education service. To survey the perception of students majoring in Department of Beauty on both colleges and universities of beauty education, we distributed 600 questionnaires and utilized them as final analysis data except for 60 unreturned or defective papers. As a result of t-test and one-way ANOVA, there were differences among university education service quality, education satisfaction and school transfer intention. In addition, the effect of the quality of education service on the education service, the effect of the quality of education service on the school conversion intention, and the quality of the university education service influenced the school conversion intention. The results of this study suggest that, for the development of the beauty education, priority should be given to the facilities and equipments related to the beauty education as well as the importance of leadership and professional teachers and instructors.

• 융합정보논문지
• /
• 제10권12호
• /
• pp.175-182
• /
• 2020

본 논문은 대학생들의 뷰티 유튜브 시청만족도와 K-뷰티와의 연관성을 알아보기 위한 논문으로 대학생들의 뷰티 유튜브 시청만족도는 이용후기, 화장법, 화장트렌트, 대리공감, 오락적 동기에서 보통이상의 만족도를 나타냈다. 뷰티 유튜브 시청만족도와 K-뷰티와의 관계성을 연구하기 위해 K-뷰티 설문항목의 요인분석 결과 발전영향 요인과 타 산업 발전분야로 구분하였다. 대학생의 뷰티 유튜브 시청만족도는 K-뷰티 발전영향 요인에 정(+)의 영향을 끼치는 것으로 나타났고, K-뷰티 타 산업 발전분야와는 관계성이 없는 것으로 나타났다. 이와 같은 연구결과를 토대로 뷰티유튜브의 컨텐츠 개발과 함께 미디어컨텐츠를 활용한 K-뷰티 발전방안 등에 대한 참고자료 활용을 기대하고 관련하여 좀 더 확장된 연구를 지속할 예정이다.

• 산경연구논집
• /
• 제14권3호
• /
• pp.27-43
• /
• 2023

Purpose: Changes in the employment environment in the era of the 4th Industrial Revolution are influencing various factors by the emergence of new jobs and the change in perception of job stability due to globalization of information technology and industry This study attempted to present implications by verifying the structural relationship of beauty workers' sustainable organizational commitment and the method necessary for conflict management in the industrial field due to the recent changes in the employment environment of the beauty industry in the 4th Industrial Revolution. Research design, data and methodology: This study sampled 604 beauty industry employees Frequency analysis, validity and reliability analysis, factor analysis, and path analysis were performed using SPSS WIN23.0. Results: It was found that the change in the employment environment caused by the 4th industrial revolution had a significant negative (-) effect on the job satisfaction and organizational commitment of beauty industry workers. Conclusion: This study is that changes in the employment environment negatively affect job satisfaction and organizational commitment of beauty workers. We hope to contribute to the development and growth of the beauty industry by providing basic data for the beauty tech service industry in the 4th industrial era.