• Title/Summary/Keyword: Balanced scorecard

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A Case Study of Balanced Scorecard(BSC) System Implementation in Public Procurement Service (조달청 BSC 시스템 구축사례)

  • Kim, Jae-Yeol
    • Information Systems Review
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    • v.9 no.1
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    • pp.259-282
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    • 2007
  • This paper provides a case for the comprehensive performance management system in Public Procurement Service. Public Procurement Service set up the BSC system at the beginning of 2006 by improving and complementing the earliest performance management system and made it possible to automatically connet the performance measurement and evaluation of the departmental and person by using CSF and KPI, which result from their mission and strategic assignments. Therefore, the public service of the adminstration is able to offer better customer service, as the private corporations do, apply the incentive and disincentive policies to the personnel and reward administration and contribute to changing the administration into an organization of competition and performance compensation. The application of the BSC system enables the strengthening of the individual evaluation system in the departmental, integration of various evaluations into one, and the establishment of a monitering system of achievement rate in the objective management in the periodic results. Such a case study of Public Procurement Service will determine the course of establishment of the BSC in other public institutions and suggest many successful methods and ideas for the performance management system.

A Study on Developing of Performance Evaluation Index and Method of Measurement for Information Security Outcomes applying BSC (균형성과표(BSC) 기반의 정보보호 성과 지표 개발 및 측정 방법에 관한 연구)

  • Jang, Sang Soo
    • Convergence Security Journal
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    • v.14 no.4
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    • pp.41-53
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    • 2014
  • In order to achieve efficient and effective organizational information security objectives, for the level of information security to accurately evaluation and direction for improving that performance evaluation index and method of measurement for information security outcomes are needed. For information security activities of domestic companies to measure the performance or effectiveness, that standard method of measuring and the available evaluation Index are insufficient. company is difficult to investment for information security budget. Therefore, the purpose of this study was developing of performance evaluation index and method of measurement for information security outcomes applying BSC available in the company. The results of this study that companies can determine the level of information security itself. Analysis of the information security status and the strategy establishment of the information security investment can be applied.

Strategic Performance Measurement of Knowledge Management in Construction Industry (건설산업 지식경영의 전략적 성과측정 방법 연구)

  • Ko Sung-Kwan;Kim Jae-Jun;Baek Jong-Kun;Kim Dae-Ho
    • Korean Journal of Construction Engineering and Management
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    • v.2 no.3 s.7
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    • pp.45-57
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    • 2001
  • Knowledge management was introduced as a new strategy in many construction companies aiming at paradigm shift since Asian financial Crisis. However, intensive focusing on acquiring and sharing knowledge couldn't keep pace with the primary goal. Increasing financial profits. That is because clear strategic process and performance measurement are absent in time of the introduction of knowledge management. Based on case analysis in domestic construction industry, this research work presents an alternative plan on Balanced Scorecard(BSC) model. The objective of this study is to develop a model of strategic performance measurement in knowledge management by sorting and grasping core operational knowledge, which can draw key performance indicators accompanied by knowledge map from case study.

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A Framework for Success of Industrial Clusters: The Fusion of Online and Offline Businesses (온라인과 오프라인이 융합된 성공적 산업클러스터의 프레임워크)

  • Yi Jung-Sub;Jang Hyeong-Wook
    • Journal of Korea Society of Industrial Information Systems
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    • v.11 no.3
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    • pp.96-107
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    • 2006
  • This paper explores the benefits provided by the adoption and implementation of electronic commerce in a particular SME-intensive productive environment: the geographical cluster. This study develops a conceptual framework that highlights the six types of benefits obtained by integrating online business with offline business. Using data from 73 traditional companies in Korean port clusters, factor analysis was used to figure out six benefits including sharing information, cost savings, value-added service, customer relationship, enhanced trust, and marketing efficiency. The six empirically derived critical benefit factors were then used to examine how they improve management performance of the traditional offline companies in the cluster measured by Balanced Scorecard(BSC). According to the results, we concluded that the offline firms in the cluster can take advantages of extending to online business.

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A Study on the e-Business Utilization Schemes in Small and Medium Companies (국내 중소기업 전자상거래 현황 및 활성화 방안에 관한 연구)

  • Lee, Jong-Min
    • Korean Business Review
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    • v.18 no.1
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    • pp.1-17
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    • 2005
  • This study attempts to investigate the IT utilization and e-business level of the small and medium companies in order to facilitate their e-commerce efforts. Results show that they have basic IT infrastructures such as internet and PC, but they use their IT resources mainly for office automations. Major problems with such low level of IT utilization are in their lack of manpower, skill, and fund. Considering above issues, web hosting service is believed as a good measure to alleviate their problems. Hence, this paper suggests that utilization of the web-based ASP can be a viable solution for the currently revealed issues. Also, development of creative IT application(business) cases and their advertizement can lead small and medium finns to more productive IT investments, which requires more diverse IT performance measurements such as BSC(balanced scorecard), other than traditional ROI.

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A Study on the Management Output Creation Stages of ERP System (ERP시스템의 경영성과 창출단계 연구)

  • Oh, Sang-Young;Jang, Seo-Kyoung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.6
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    • pp.1604-1612
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    • 2007
  • For the latest 10 years, many companies have introduced the ERP system competitively. There have been many evaluations of the system, but most of them have made general evaluation and few of them studied output creation. The output of the introduction of the ERP system cannot be uniform, and the stages of output creation also vary. Accordingly, the present study purposed to examine when the management output of the ERP system is created in Korean companies that adopted the ERP system in order to predict the management output of such companies and to provide opportunities to change ERP operation methodology. Balanced scorecard was used as an indicator to measure the outcome of ERP. In addition, we conducted correlation analysis for determining the correlation between ERP system activation factors and management output, and performed frequency analysis to examine the stages of management output creation according to the stage of ERP system.

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Pre-Evaluation for Successful BSC Introduction on the J University (J대학의 BSC 성공적 도입을 위한 사전 평가)

  • Oh, Sang-Young;Park, Sang-Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.5
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    • pp.1251-1258
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    • 2007
  • Recently, the needs fur management innovation of universities are growing. Therefore, introduction of Balanced Scorecard(BSC) for measuring performance has been considered as a way of management innovation. However, the introduction of BSC does not always become successful, and sometimes act as an obstacle to innovative activities. This study was designed to conduct pre-evaluation for J University well in advance of its BSC introduction to solve problems with the introduction and prove the importance of pre-evaluation to make BSC introduction a success. Methodologically, the study explored key factors of successful introduction of BSC by examining previous studies, and conducted a comparative analysis of such key factors, focusing on J University. To evaluate factor-specific results in a more practical way, weighted value analysis on factors was conducted by experts so as to investigate how many factors J University can meet fur the introduction of BSC. As a result, the outcome of the pre-evaluation before J University introduces the BSC was generated, and the study aimed to suggest such empirical analysis as a method of pre-evaluation of the BSC introduction.

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An Empirical Study in the Effects of Six Sigma Project Management System on Project Balanced Scorecard (6시그마 프로젝트 관리시스템의 활용이 프로젝트 균형성과지표에 미치는 영향에 관한 실증적 연구)

  • Yang, Jong-Gon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.8
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    • pp.2068-2077
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    • 2009
  • While six sigma project management systems have been widely used as a knowledge management systems, no one has proposed an empirical explanation for impacts of project management systems on project performance. This study proposes a structural equation model of the project management system that relates learning/growth, internal growth, customer performance, and financial effects based on six sigma project performance. The relationships are investigated using data collected from a sample of green and black belts. The results indicate that there are a causal relationship with use of project management and learning/growth and internal process, internal process and customer performance, and customer and financial performance. However, there is no relationship between internal process and financial effects. The results suggest that six sigma project system could effectively be implemented as a knowledge management system to improve six sigma performance of green an black belts. This study also compares index of SEM's model fit of research model and that of alternative models for further analysis. The result shows that index of research model of index is better than that of alternative model.

A Sustainable BSC-IT based Framework for Assessing the Strategic Impacts of Green IT Initiatives (그린IT 이니셔티브들 전략적 영향들을 평가하기위한 지속가능한 BSC-IT 기반 프레임워크)

  • Ruiz, Luis;Park, Jeong-Sun
    • Journal of the Korea Safety Management & Science
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    • v.14 no.4
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    • pp.205-210
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    • 2012
  • We don't have time to waste, time is running, and the global warming is an issue that concerns to all of us. Information technology, which on a global level is responsible for 2% of emission of greenhouse gases. However, the remaining 98% is seen as an opportunity for IT to help our planet, our companies and our society. The purpose of this paper is to analyze green information technology (IT) initiatives and their strategic impact. And to have done this, we develope and create a very useful balanced-scorecard framework to explain, understand, and identify the direct and indirect contribution of green IT initiatives. The green IT evaluation framework, called here a sustainable green IT balanced scorecard, integrates the four BSC-IT perspectives with the Zuboff's automate/informate goals of information systems and the contribution of the sustainability (economic, social and environment). This study also seeks to answer the following questions: 1) what are the driving forces for implementing green IT initiatives? 2) How can an analytical framework be built to systematically analyze the benefits and strategic contribution of green IT initiatives? And 3) how green IT initiatives impact the strategic goals of a firm and how they can contribute to the triple bottom line? The framework demonstrates to be useful as a management tool to hopefully integrate environmental and social management with the general management of a company. Besides, the strategy map and measures for each cell of the framework are provided.

A Study of Performance Measurement under New Environment of Firms (새로운 기업 환경에 요구되는 성과측정 방안)

  • Shin, Hyun-Dai
    • The Journal of Information Technology
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    • v.7 no.4
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    • pp.47-60
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    • 2004
  • The main purpose of the present study are as follows: First, through the extensive literature review, we tried to find out environmental changes in the management thoughts. Second, as we found a new paradigm on valuation-oriented management thoughts, we argued that cost/management accounting information should play key roles in creating values. Third, we pointed out that when firms used only financial performance measurements, problems could take places. Finally, especially to promote the organizational effectiveness and efficiency, we stressed that firms should use the balanced scorecard approach in performance measurements of its own organizations and personnels.

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