• Title/Summary/Keyword: Balanced Score card

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Effect of Managers' Positive Leadership on Quality Management Activities and Business Performance: Focusing Non-Ferrous Metal Manufacturing Industry (관리자의 긍정적 리더십이 품질경영활동과 경영성과에 미치는 영향: 비철금속 제조업 중심으로)

  • Tae-Ho Ahn;Soo-Yong Park;Dong-Hyung Lee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.4
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    • pp.107-115
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    • 2023
  • Mid-sized manufacturing companies, which account for 0.7%(5,480 companies), 13.8%(1.169 million persons) of total employment, and 15.7% of total sales, have recently experienced a lot of difficulties in management activities due to the impact of COVID-19, the U.S.-China trade war, and the collapse of global supply chains. To overcome this, revitalization of quality management activities to strengthen corporate competitiveness is emerging as an urgent task. In order for these quality management activities to achieve their intended purpose, the positive leadership of corporate managers is very important above all else. There have been many studies related to positive leadership, but most have focused on charismatic leadership and transformational leadership centered on large companies or small and medium-sized enterprises. Therefore, this study aims to present ways to strengthen the leadership of managers by empirically analyzing how the positive leadership of managers of mid-sized manufacturing companies, which was relatively under-researched, affects quality management activities and Business performance(Balanced Score Card; BSC).

A study for Developing Performance Assessment Model of Technology Entrepreneurship Education Based on BSC - A Case Study to Graduate School of Entrepreneurial Management - (BSC(Balanced Scorecard) 기반의 기술창업교육 성과평가모형 개발 연구 - 창업대학원 성과평가지표 분석과 개선방안도출을 중심으로 -)

  • Yang, Young Seok
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.2
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    • pp.129-139
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    • 2013
  • This paper is targeted on proposing ameliorating alternative to performance assessment method of GSEM through evaluating the current one, which is initiated by SMBA to induce fair competition among 5 GSEM across the country and accommodate the quality improvement of entrepreneurship education since 2005 after beginning the SMBA support, from the perspective of BSC(Balanced Scorecard) tool. Ultimately, it complements the policy defects of SMBA over GSEM, in particular, in the process of performance assessment and management. This paper carries out two studies as follow. First, throughout reviewing the previous studies relating to BSC applications to non-profit organization, it set out the direction of introducing BSC in assessing performance of GSEM in order to enhance its effectiveness. Second, it evaluate the rationality of performance assessing tools apllied to GSEM by SMBA on the basis of BSC application over non-profit organization, especially in education institution. Research results shows the following implications. First, the current evaluation system over GSEM is just merely assessment itself and not much contributions for the post performance management. Second, The annual evaluation just remains to check up whether the policy goals are met or not. Third, the current evaluation puts much emphasis just on financial inputs and hardware infra, not considering human resources and utilization of government policy and institution. Fourth, the policy goals are unilaterally focused on entrepreneurs. Fifth, the current evaluation systems do not contain any indexes relating to learning and growth perspectives for concerning sustainable and independent growing up. However, lack of empirical testing require this paper to need the further study in the future.

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A study on the Seoul and Gangdong-gu Street Monitor Comparative Analysis for Safety Walking Environment (안전보행환경을 위한 서울과 강동구거리모니터 비교 분석 연구)

  • Kim, Sung Soo;Noh, Kyung Ran;Lee, Tae Shik
    • Journal of Korean Society of Disaster and Security
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    • v.7 no.1
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    • pp.1-8
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    • 2014
  • This research has been studied through the actual conditional investigation about street monitoring from January to December of 2013 in Seoul city primally. As the result of this research, it has been performed aleady the Seoul city's BIS (Balanced Index Score) goal of 2013. The 18,490 cases were reported through the street monitoring activities. Despite of increasing drastically for 1,151 cases's record of 2012, Street monitoring activity appeared wide variations in the region, ages, vocation and gender. Also it depended on 25 outstanding persons of merely 3.9%. They reported 13,880 cases that run to 75.1%. On the basis of Herbert W. Heinrich's Domino theory and law of 1:29:300, the dead of 54, seriously and the slightly injured of 1,573 and the latent injured of 16,275 were decreased by eliminating unsafe state. It respected and protected the 17,903 Seoul citizen's life. This study suggested a effective improvemental method of monitoring activity by dawing a problem through Seoul and Gangdong-gu street monitor comparative analysis.

A Structural Model of Management Goal Orientations and Preferred Goal Achievement Index in one Hospital Employees (한 종합병원 구성원의 경영목표 지향성의 구조적 모형과 선호 경영성과지표)

  • Park, Jae-Sung
    • Health Policy and Management
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    • v.17 no.1
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    • pp.50-74
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    • 2007
  • The purpose of this study was to identify a determent of mastery approach goal and performance approach goal using a basic concept of goal orientations and goal setting theory, and to evaluate a preference of goal achievement index as a balance score card (BSC). The study model proposed had a adoptable level of goodness of fit index(.94) and root mean square residual(.08). The meditating variable, goal contribution, totally mediated the impact of goal commitment, Y-theory human behavior, and self-efficacy but organizational resource contribution for pursuing goal orientation. Moreover, goal contribution significantly determined mastery approach goal(p<.01) and performance approach goal(.05). In standardized effects, the most powerful antecedent of mastery approach goal and performance approach goal were in order of organizational resource contribution(.27/.28), goal contribution(.21/.17), self-efficacy(.07/.06), and Y -theory human behavior and goal commitment(.05/.05), respectively. Moreover, goal contribution had a more powerful impact on mastery approach goal(.21) rather than performance approach goal(.17). In the preference of BSC, all job types preferred learning and growth index in first. In the second preference, medical doctors and pharmacists chose financial results, nurses customer service, and office managers internal processes. Each job type reflected its' own preferred BSC index to that of the other job types. In comparing a preference of four BSC index of each own job type, it was statistically different at p<.001. In conclusion, one who emphasize organizational goal contribution in pursuing goal orientation has a more strong orientation toward mastery approach goal rather than performance approach goal. A hospital should overcome and harmonize the different preferences of four BSC index since the differences might cause organizational conflicts among job types with having each unique professional norm.

A Study on Analysis of Collaborative Governance in the Process of Local Government Co-evaluation Based on Virtual Policy Studio (지방행정 평가정보 시스템을 활용한 지방자치단체 합동평가 과정의 협력적 거버넌스 분석에 관한 연구)

  • Mun, Young Hoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.6 no.3
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    • pp.191-201
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    • 2010
  • The Korean central government has been investing a lot of efforts to promote performance of local governments. For example, the Ministry of Public Administration and Security (MOPAS) supported the local governments to develop and provide with a 'balanced score card' and a 'customer satisfaction innovation. ' Many other central ministries also conducted individual evaluations for local governments in their substantive policy areas. These evaluation systems of 78 appraisals for local governments conducted by the MOPAS and other ministries had made the local governments to work harder. However, most local governments have appealed their 'reform fatigue' caused by the overlapping evaluation systems. In this context, the MOPAS initiated merging the evaluations into a co-evaluation system under the new Government Performance Evaluation Act of 2006. In this process of introduction of new evaluation system, there are two significant movements. Firstly, as Korean Government has strong information technology, MOPAS has developed 'Virtual Policy Studio (VPS)' which evaluates the performance of each local government with on line. In other words, in the co-evaluation system for local government performance most evaluation steps are implemented by computer and Internet. So most stakeholder can access and work on the VPS in real time when they want to. And the other thing is that cooperation among stakeholders has been occurred in the co-evaluation system. Furthurmore the cooperative governance is systemized and sustain for a long time because MOPAS made IT based co-evaluation system. Therefore this paper intends to illustrate the process of introduction of VPS, main process of co-evaluation system based on VPS and analyze collaborative governance of the co-evaluation system.

Analysis of Relationship between Knowledge Management Level and Management Performance in SMB (중소기업에서의 지식경영수준과 경영만족도와의 관계 분석)

  • Hong, Hyun-Gi
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.5
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    • pp.1446-1452
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    • 2008
  • Recently many Company are investing time and money in the implementation of the Knowledge Management System (KMS). The scales and methodologies of their investment fur KMS has various appearances according to company-size and also level of understanding about KMS systems. The interest in KMS is increased with the P. Druckers assertion that the economic power shifts to the person who can manage the "Knowledge". But there is also mistrust about ROI of KMS related with the management performances. In this paper The level of Codification and Personalization of Practice Types of KMS will be analyzed in order to make an empirical analysis about the Irrelevance between KMS-Investment and corporate performances. To complete this study, correlation- and average analysis will be performed. As the measurement parameters for the corporate performances, we use the 4 categories, Financial, Customer, Process and Education-Growth Aspect, of BSC (Balanced ScoreCard) concept.

Research for Relations between Satisfaction of Participants and Intension of Participation in terms of Evaluation Indicators of Public Management System (공공관리제도의 평가지표에 대한 사업참여자의 만족도 및 사업참여의사에 관한 연구)

  • Lee, Jeong-Jae;Kim, Gu-Hoi;Lee, Joo-Hyung
    • The Journal of the Korea Contents Association
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    • v.16 no.5
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    • pp.269-281
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    • 2016
  • This research made a evaluation indicators of public management system for operating efficient urban and housing redevelopment. We analyzed how satisfaction of participants about the evaluation indicators are used to parameters and affects intension of participation structure by using PLS structural equation model. We choose result evaluation tools: Foucs Group Interview and Balanced Score Card for appraising public management system. Specifically, We categorized setting business planning and selecting business tool, operating participation groups, motivating participation, post management and sustainability, and economics of business. As a results of the evaluation, setting business planning and selecting business tool, post management and sustainability, and economics of business influence comprehensive satisfaction. Post management and sustainability, economics of business, and setting business planning and selecting business tool turned out that they are very influential in the arranged order.

Verifying a Method of Qualitatizing Qualitative Factors of BSC (BSC의 정성적요인 계량화 검증 방법)

  • Oh, Sang-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.2
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    • pp.414-420
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    • 2007
  • For a more convenient deduction of the weighted values in AHP of BSC using a spread sheet program, this study derived each weighted values through single and group calculations and it also compared the two calculations to verify mutual identities. Pairwise comparison is generally used in measuring performance of corporations or government organizations, but, many researches have been done without reliability verification due to difficulty in the deduction of weighted value. This trend, like using a wrong measurement, result in defective result of BSC. Therefore, this study presents various methods of single and group case measurement using spread sheet so that it can be utilized in practice. Thus, I expect this study's result be availed in BSC consulting or research of public organizations that have difficulty in measuring qualitative factors.

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BSC-AHP Framework for the Partner Selection in Open Innovation Practice (개방형 혁신의 협력대상자 탐색을 위한 BSC-AHP 프레임워크 제안)

  • Jeon, Jeong Hwan;Geum, Youngjung
    • Journal of Technology Innovation
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    • v.24 no.1
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    • pp.25-48
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    • 2016
  • With the drastic changes toward open innovation, there have been many studies focusing on analyzing the characteristics of open innovation and fostering the open innovation. The most prominent research in open innovation literature is related to the partner selection. In partner selection process, what is important is to identify the expected performance when conducting open innovation with this partner. Therefore, this study suggests an integrative framework of BSC-AHP to support the effective partner selection. The aim of this study is to select the most desirable partner which maximize the performance of the firm after conducing open innovation. This paper employs BSC framework to prepare and characterize relevant decision criteria for the partner selection, and employs AHP to evaluate the partner alternatives under the prepared decision criteria.

Comparative Analysis of the Weights of Performance Measures Index According to the Size of Construction Companies (건설기업의 규모에 따른 성과지표 가중치 비교분석)

  • Jung Won-Jo;Yu, Il-Han;Kim Kyung-Rai;Shin Dong-Woo
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2004.11a
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    • pp.419-422
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    • 2004
  • Qualitative management structure of construction companies in Korea are relatively inadequate in comparison with quantitative growth. To improve qualitative management structure, we need to make impartial performance measurement system which arouse participants responds. It is important to select and decide performance measurement index to company and participants. And it is also important to take the weights. For that, we figure out the weights of performance measurement with HSC by Kaplan & Norton.'1'o find out the characteristics of the weights which was classified according to size of the construction company, we analyse and compare with each weights. The result of this Paper will contribute to operate performance measurement system that make raise efficiency and maximize the performance of companies.

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