• Proceedings of the Korean DIstribution Association Conference
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• 2001.02a
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• pp.49-63
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• 2001

Digital revolution is switching existing paradigms such as analogue to digital, off-line to on-line. Electronic commerce is the single most significant element to change the economic and social environments. After the middle of 1990's, electronic commerce have introduced two scenes; dramatic change of the existing distribution surroundings ad noticeable achievement of the economic advance and social efficiency. But, in the same scene, electronic commerce can be a threat to business condition, especially logistics management. In this study, we've done an empirical study to the experts who are in the real field; B2C and TPL(third party logistics). By the result of the study, we found five factors which means logistics bottlenecks to electronic commerce between business to consumer(B2C) as like; specialization and information, service quality and service variety, benefit-cost, reliability, and legal and policy factor.

• The Journal of the Convergence on Culture Technology
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• v.8 no.4
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• pp.213-217
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• 2022

It is a time when a sustainable Korean Culture Festival strategy is needed. The Korean Culture Festival is a Hallyu Culture Festival that comprehensively introduces various Korean cultures such as Korean food, beauty, and fashion with the focus on K content, which has been leading the global craze since 2020. As the core project of the promotion of Neo Hallyu by the Ministry of Culture and Gymnasium, the 2021 Korean Culture Festival, which was based on the World K-Pop concert and the K-Culture Fan Fair, including holding the first face-to-face concert that applied the stage of real-world content after Covid-19, as well as conducting and exhibiting various fan participation challenges, must now make the leap to the global Hallyu Culture Festival. To this end, it can consist of drama, K-pop, K-Culture Fan Fair, K-Meetup, K-Culture Parade, and Awards. This distinction shows a classic festival program centered around the prosumer content that drives the Korean Wave, and in order for this philosophy to be effectively linked to its contemporaries, a Business to Business (B2B) and Business to Consumer (B2C) 'Techtainment Strategy' is needed to acquire potential customers through learned playfulness.

• Journal of Arbitration Studies
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• v.20 no.2
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• pp.151-171
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• 2010

This paper investigates the consumer arbitration practices In the U.S. The key issue in consumer arbitration is how to protect the individual consumers from the loss of their legal rights stemming from the arbitration agreement with the business. In the U.S., the major legal doctrines to protect individual consumer include the voluntary-knowing-intelligent doctrine, unconscionability doctrine, and void contract. Even though the US courts are favorable to the enforceability of arbitration agreement, they strictly apply the contract law theories in deciding the existence of arbitration agreement, providing a strong common law protection for the consumers in arbitration. However, the practices for protection of consumers in arbitration in Korea are not mature yet. If consumer arbitration is widely adopted into B to C contracts, a protective measure for individual consumer can be found in the Act of Clause Regulation providing that the business has duty to explain the relevant clause in the adhesive contracts.

• International Commerce and Information Review
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• v.14 no.2
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• pp.497-521
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• 2012

This paper is to conduct comparative analysis of the impact of overall logistics service quality and its different influence across countries in internet shopping mall context. After reviewing the different approaches given by the literature, SEM analysis was used to testify the hypotheses. A questionnaire based on personal survey was conducted from internet shopping mall users in Korea, China, Japan. This paper collected data from 786 respondents in the countries. Structural equation modeling was also applied to these data to test relationships among the variables in the study. The empirical results of this study are summarized as follows. First, overall logistics service quality of internet shopping mall has a positive direct effect on the consumer assurance as well as consumer satisfaction. Second, consumer assurance and consumer satisfaction have mediated effects between overall logistics service quality and post-purchasing behaviors intention. Third, its effect size of the '$GLSQ{\rightarrow}$ consumer assurance' and the '$GLSQ{\rightarrow}$ consumer satisfaction' links are the same in each country. However, that of the consumer assurance and the consumer satisfaction for the organizational performance are different for each country.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.185-190
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• 2015

The trend of Internet of things are changed from public and examples of corporate center to B2C service. As you can see, through the practice of domestic and international services Internet of Things, conventional disaster, disasters, such as the case of the public sector, factory automation company now mainly direct B2C (Business to Consumer) services are affecting the individual has spread. In this paper we propose a method of platforms and components, and network configuration plan for exploration robot design based on remote control and monitoring system with IoT.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2002.05a
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• pp.213-221
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• 2002

e-비지니스환경에서의 SCM의 성공적인 추진을 위해서는 우선 e-business 전략과 Supply Chain 관리 전략의 상하 연계, 조직측면에 있어서의 경영자의 변화에 대한 혁신 능력과 리더쉽, 조직 구성원들과의 비전 공유, 저보기술(IT)을 활용한 보다 차별화된 서비스가 제공되어야 한다. 본 연구는 C기업의 사례로 통해, 기존의 SCM 기법에서 정보기술(IT)의 급속한 발달과 인터넷의 급속한 보급, 그리고 e-비지니스의 등장으로 인하여 경영환경의 변화라는 새로운 패러다임 하에서 다수의 경쟁기업, 정보 네트워크시스템 기반에서 보다 효과적으로 기업과 고객에게 대응하기 위한 기업의 구체적이고 실무적인 전략 측면에서 다루어 보았다는 데 그 의의가 있다. 소비재, 생활용품에 있어서 보다 빠른 납기, 보다 전문적이고 다양화되고 있는 고객의 욕구를 충족시키기 위해 제조기업 측면에서 어떻게 기존의 조직구조 및 업무 프로세스를 혁신 할 것인가를 실제 사례를 통하여 연구함으로써 동종 산업체나 또는 기업의 실무자들에게 있어 큰 도움이 될 것이다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.7
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• pp.4191-4197
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• 2014

Value co-creation is an important business strategy these days in both the business-to-business (B2B) and business-to-consumer (B2C) markets. The aim of this study was to identify specialized resources and competences for value co-creation in the relationship network within a high-tech B2B market. A case of Taiwan Semiconductor Manufacturing Company Limited (TSMC) with customers and partners was chosen as the study case. Based on the observations, contents analysis of the secondary data and unstructured interviews with former TSMC employees, 4 critical resource types (financial, knowledge, efficiency and intellectual resource) and 6 competence types (relational, collaboration, strategic, innovation, managing and service capability), were performed as the principal factors for value co-creation in the relationship network. A research framework that can analyze the value co-creation phenomena in the relationship network was established.

• International Journal of Computer Science & Network Security
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• v.21 no.4
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• pp.214-222
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• 2021

Recently, the growth of e-commerce in Saudi Arabia has been exponential, bringing new remarkable challenges. A naive approach for product matching and categorization is needed to help consumers choose the right store to purchase a product. This paper presents a machine learning approach for product matching that combines deep learning techniques with standard artificial neural networks (ANNs). Existing methods focused on product matching, whereas our model compares products based on unstructured descriptions. We evaluated our electronics dataset model from three business-to-consumer (B2C) online stores by putting the match products collectively in one dataset. The performance evaluation based on k-mean classifier prediction from three real-world online stores demonstrates that the proposed algorithm outperforms the benchmarked approach by 80% on average F1-measure.

• Journal of the Korea Computer Industry Society
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• v.2 no.10
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• pp.1339-1348
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• 2001

This study is directed to compare the payment systems between conventional and internet, under international commerce. A stable and secure payment system is necessary for the progress of e-business through the internet. There are three typical methods of payment system in conventional transactions; the letter of credit(L/C) basis, the collection basis and the remittance basis. The exporter prefers L/C basis because of authentic payment, financial convenience and reduced risk Buyers and sellers who have enjoyed long creditable relationships use carefully the collection basis. The remittance basis is adequate for small amount payment for sample. In this paper, the merits and demerits of electronic payment system are compared to the conventional payment one. Internet payment system has an advantage of speed-up in payment against the conventional, but has a limited usage in the area of consumer based(B to C) transaction. The conventional payment system has been becoming overwhelm electronic payment one in the business to business(B to B) area.

• The Journal of Society for e-Business Studies
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• v.10 no.2
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• pp.43-57
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• 2005

The web services concept is rising as a standard to integrate heterogeneous systems in distributed environment based on XML messaging. Recently, for that reason, many companies are trying to use web services for their B2C and B2B business. In order to successfully introduce the web services, it is required to guarantee a differentiated quality of web services. However, most of the current web services cannot provide differentiated policies for requested messages and the existing web servers cannot consider appropriately the quality factors of web services in the service level agreement between provider and consumer. In this paper, we analyzed appropriate quality factors of web services in application level and suggested priority allocation strategy for processes dealing with messages of web services using those factors. This strategy can allocate dynamically a priority to satisfy the service level agreement.