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http://dx.doi.org/10.5762/KAIS.2014.15.7.4191

Identification of resources and competences for value co-creation in the relationship network of high-tech B2B firm  

Park, Changhyun (Department of Management of Technology, Sungkyunkwan University)
Lee, Heesang (Department of Management of Technology, Sungkyunkwan University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.15, no.7, 2014 , pp. 4191-4197 More about this Journal
Abstract
Value co-creation is an important business strategy these days in both the business-to-business (B2B) and business-to-consumer (B2C) markets. The aim of this study was to identify specialized resources and competences for value co-creation in the relationship network within a high-tech B2B market. A case of Taiwan Semiconductor Manufacturing Company Limited (TSMC) with customers and partners was chosen as the study case. Based on the observations, contents analysis of the secondary data and unstructured interviews with former TSMC employees, 4 critical resource types (financial, knowledge, efficiency and intellectual resource) and 6 competence types (relational, collaboration, strategic, innovation, managing and service capability), were performed as the principal factors for value co-creation in the relationship network. A research framework that can analyze the value co-creation phenomena in the relationship network was established.
Keywords
value co-creation; relationship network; value; resource; competence;
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