• Journal of the Korean Society for Aviation and Aeronautics
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• v.28 no.1
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• pp.14-21
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• 2020

Here I investigate what effects Operational Control Center(OCC)'s service quality may have on airline staff's job engagement. My analysis reveals that airline OCC's service quality has a meaningful effect on airline staff's service satisfaction, and that service satisfaction mediates a meaningful effect on staff's job engagement. It was suggested that improving OCC's service quality leads to higher staff's job engagement. Accordingly, I suggest methods of improving OCC's service quality. I find that the importance of contributing factors on OCC's service quality are as follows, in order of most to least important: professionalism, assurance, empathy, reliability, organizational culture, and responsiveness. The results of this study are relevant not only for airlines but also for government agencies such as the National Emergency Management Agency, the Korea Forest Service, the National Police Agency and the Korea Coast Guard that operate aircraft and must ensure aviation safety.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.27 no.2
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• pp.16-25
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• 2019

While various efforts are being made to ensure aviation safety, air accident rate induced by pilot human factors is still high worldwide. In particular, among pilot human factors, it would be the most important issue for pilots to anticipate and recognize flight environmental factors beyond their control and to make a positive decision making(ADM). In the Republic of Korea Air Force(ROKAF), there were many dizzying experiences induced by bird strike incidents and developed into dangerous moments such as damage to the aircraft and pilots' increased mental stress. It is a matter of serious concern in terms of safety management and human factors to dismiss bird strike incidents as inevitable misfortune due to environmental factors. In 2018, the ROKAF Aviation Safety Agency(ASA) conducted an experimental study to enhance pilots' ADM competence that can anticipate and avoid a bird strike. As the way of the study, 'Bird Strike Preventing Information' had been written and distributed every week by the ASA to flight units in the ROKAF during the period of the study. Through enhanced pilots' perceptual ADM competence, there was a noticeable number of reduction in bird strike incident compared to previous years of the experimental study.

• The Korean Journal of Air & Space Law and Policy
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• v.32 no.2
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• pp.101-127
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• 2017

Even with the most advanced aviation technology benefits, aircraft accidents are constantly occurring while air passenger transportation volume is expected to double in the next 15 years. Since it is not possible to secure aviation safety only by the post aircraft accident safety action of accident investigations, it has been recognized and consensus has been formed that proactive and predictive prevention measures are necessary. In this sense, the aviation safety management system (SMS) was introduced in 2008 and has been carried out in earnest since 2011. SMS is a proactive and predictive aircraft accident preventive measure, which is a mechanism to eliminate the fundamental risk factors by approaching organizational factors beyond technological factors and human factors related to aviation safety. The methodology is to collect hazards in all the sites required for aircraft operations, to build a database, to analyze the risks, and through managing risks, to keep the risks acceptable or below. Therefore, the improper implementation of SMS indicates that the aircraft accident prevention is insufficient and it is to be directly connected with the aircraft accident. Reports of duty performance related hazards including their own errors are essential and most important in SMS. Under the policy of just culture for voluntary reporting, the guarantee of information providers' anonymity, non-punishment and non-blame should be basically secured, but to this end, under-reporting is stagnant due to lack of trust in their own organizations. It is necessary for the accountable executive(CEO) and senior management to take a leading role to foster the safety culture initiating from just culture with the safety consciousness, balancing between safety and profit for the organization. Though a Ministry of Land, Infrastructure and Transport's order, "Guidance on SMS Implementation" states the training required for the accountable executive(CEO) and senior management, it is not legally binding. Thus it is suggested that the SMS training completion certificates of accountable executive(CEO) and senior management be included in SMS approval application form that is legally required by "Korea Aviation Safety Program" in addition to other required documents such as a copy of SMS manual. Also, SMS related items are missing in the aircraft accident investigation, so that organizational factors in association with safety culture and risk management are not being investigated. This hinders from preventing future accidents, as the root cause cannot be identified. The Aircraft Accident Investigation Manuals issued by ICAO contain the SMS investigation wheres it is not included in the final report form of Annex 13 to the Convention on International Civil Aviation. In addition, the US National Transportation Safety Board(NTSB) that has been a substantial example of the aircraft accident investigation for the other accident investigation agencies worldwide does not appear to expand the scope of investigation activities further to SMS. For these reasons, it is believed that investigation agencies conducting their investigations under Annex 13 do not include SMS in the investigation items, and the aircraft accident investigators are hardly exposed to SMS investigation methods or techniques. In this respect, it is necessary to include the SMS investigation in the organization and management information of the final report format of Annex 13. In Korea as well, in the same manner, SMS item should be added to the final report format of the Operating Regulation of the Aircraft and Railway Accident Investigation Board. If such legal and institutional improvement methods are complemented, SMS will serve the purpose of aircraft accident prevention effectively and contribute to the improvement of aviation safety in the future.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.28 no.4
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• pp.154-163
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• 2020

The pilot's aeronautical decision-making during the flying greatly affects flight safety, and the importance of situational awareness has been greatly emphasized as a prerequisite for making the right decision. This is the reason why more research and interests are needed to help students entering the pilot training program develop excellent situational awareness from the initial stage of training. Situational awareness is closely related to long-term memory activities in human information processing, and pedagogy and cognitive psychology have emphasized the encoding techniques as an effective long-term memory method. This study was conducted to confirm whether pilot students' using the encoding techniques to learn flight education materials in the early stage of their training at domestic universities has a positive effect on improving their situational awareness.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.31 no.2
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• pp.116-121
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• 2023

항공 사고는 첨단 항공 기술의 발달로 꾸준히 감소해 왔지만, 여전히 발생하고 있다. 조종사는 목적지 공항까지 안전하고 효율적으로 비행하기 위해 위협과 오류를 관리해야 한다. 조종사에게 영향을 미치는 위협은 환경적 위협과 항공사 위협으로 나눌 수 있으며, 환경사위협에는 객실 위협이 포함된다. 조종사와 객실 승무원은 정상적인 운항 중에는 협력이 필요하며, 비상시에는 안전한 비행을 위해 효과적인 협력이 절대적으로 필요하다. 조종사가 비행 중에 간섭이나 작업 흐름의 중단이 발생할 때 에러를 할 가능성이 높아진다. 항공사들은 안전 운항을 방해할 수 있는 객실위협의 종류를 적극적으로 식별하고 분석하여, 조종사들이 안전한 비행을 유지하기 위해서 위협을 관리하도록 절차 및 훈련을 개선해야 한다. 본 연구는 안전관리시스템(SMS)의 안전도구인 LOSA(Line Operation Safety Audit)를 기반으로 기내위협의 유형을 파악하고, 항공사들에게 조종실위협 관리를 체계적으로 개선하는 데 필요한 객실위협과 간섭에 대한 자료를 제공하고자 한다.

• Journal of Advanced Navigation Technology
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• v.22 no.4
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• pp.279-287
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• 2018

Flight tests for aircraft development and certification have higher air accidents risk than other aerospace industries. Accordingly risk identification necessary for risk management in the safety management system is a very important factor in preventing similar air accidents during flight tests. But internationally issued accident statistics are usually confined to commercial transport aircraft and they do not reflect characteristics of flight tests, also databases to hazards identification during flight tests are not established or available in Republic of Korea. Therefore, we identified flight test procedures and traced the major causes of aviation accidents based on the statistics and preventive materials for risk management which were issued by international organizations and advanced countries of aviation. A total of 312 final reports classified as flight test among air accident/incident database held by U.S. NTSB were researched and about 200 flight test hazard were identified. The results of this study will be used as basic data for establishing the safety management system of the national comprehensive flight performance test site.

• Proceedings of the KSR Conference
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• 2005.11a
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• pp.605-611
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• 2005

System safety management to secure complicated system safety such as railway and nuclear includes various factors. Those are prevention of accidents, faults management, human factor, men-machine relation, organization factor, safety culture, quality/quantity safety performance goal, and safety regulations. To manage them, it is required that database which is based on most analysis is established. Therefore system safety could be controlled. This research defines data required to safety management, and that is aimed at deriving plans in order to establish them as database. To accomplish that, safety information management of other systems such as aviation and marine is reviewed. Also, the present conditions of available data in the filed of domestic railway are analysed, and then it provides plans for. establishing database to build up advanced railway system safety information management systems.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.28 no.3
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• pp.27-40
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• 2020

Flight safety in modern commercial aircraft depends on the ability of pilots to manage overall flight operations. ICAO has made it mandatory for airlines to adhere to Crew Resource Management(CRM) policies to reduce operational safety threats. CRM is a set of techniques designed to effectively manage the human resources, aircraft, and environmental factors in order to promote safety and enhance efficient air operations. When looking at the career backgrounds of new pilots joining the Republic of Korea's commercial airlines, discharged military fighter pilots represent the largest demographic. Fighter pilots are experienced in empowering leadership and directive leadership from their military training and culture. New commercial airline pilots with military fighter pilot training should effectively acquire the required civil aviation CRM skills. The present study has been carried out to determine how the leadership experience of this demographic affects the acquisition of CRM skills for commercial airlines, and it confirms that there is a positive correlation.

• International Journal of Internet, Broadcasting and Communication
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• v.14 no.1
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• pp.201-208
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• 2022

As around the world, ground and underground transportation capacity is reaching its limit, centering on urban areas. As urban traffic becomes congested, time and cost are astronomical, and environmental destruction caused by urban pollution is becoming increasingly serious. As a way to solve this problem, the means of flying over the air are in the spotlight as the next generation of future transportation, and the concept of urban air mobility (UAM, Urban Air Mobility) is defined as systematic planning. The development of an electric-powered vertical take-off (eVTOL) aircraft that obtains electric power through a battery using a personal aerial vehicle (PAV) as a means of transportation has accelerated. As the aircraft development of new technology aircraft in the evtol method is actively carried out, the need to prepare systems such as aircraft certification standards, pilot qualification systems, and qualification management is emerging. The Federal Aviation Administration (FAA) and the European Union Aviation Safety Agency (EASA), which lead international standards, announced new special technical conditions and temporary regulations SCVTOL-01, respectively. However, the pilot qualification system for operating the uam aircraft has not yet been clearly announced. Therefore, this paper analyzes the recently announced FAA regulations and EASA regulations to identify differences and directions in perspectives on UAMs and study the existing vertical take-off and landing aircraft (VTOL) pilot qualification system to present directions for qualification classification.

• Journal of the Korean Society of Industry Convergence
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• v.26 no.6_3
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• pp.1215-1221
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• 2023

According to the study and experiments performed on the Improvement of Maintaining Temperature of Aviation Dangerous Goods, a conclusion was drawn that clear technical guidelines should be established from the design and assembly stage of temperature-controlled packaging, taking into account actual transportation environment. In particular, profiles consisting of only two types of summer and winter are difficult to adjust flexibly in transportation process with severe weather and temperature changes such as spring and fall. To this end, there is a need to establish a compromise profile configuration for summer and winter. It was also found that the condition of the refrigerant, temperature control, and the speed of the packaging operation have a significant impact on maintaining constant temperature. Therefore, all packing operations need to be completed within a short period of time in the environment close to the target temperature. The current packing instructions provided by packaging manufacturers do not provide precise instructions on post-conditioning, but the experiments in this study confirmed that post-conditioning is very important for maintaining the target temperature, so it is necessary to provide precise legal packing technical instructions.