• Title/Summary/Keyword: Aviation Tourism

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An Approach for Enhancing Aviation Service Satisfaction based on Collaborative Filtering

  • Kim, Mi-Yeon
    • Journal of Multimedia Information System
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    • v.5 no.1
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    • pp.21-26
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    • 2018
  • Recently, data analysis technology through artificial intelligence is attracting major attention in various industrial fields. In addition, with the increase in personal income, nowadays, the importance of heterogeneous leisure life is becoming more prominent. However, there is a problem that the tourism industry is not out of the traditional service framework. For the ultimate development of the tourism industry, it is time to provide more scientific and systematic tourism services. In this paper, various data analysis techniques in the field of computer science are applied to the field of tourism to realize next generation tourism services. To this end, the scope of this study is limited to the aviation service, and a natural ecosystem of the aviation industry for future-oriented services of aviation tourism that can improve the efficiency of aviation service gradually is established. The proposed method effectively solves the problems of traditional aviation services through data analysis techniques with artificial intelligence techniques in computer science. We expect that it will enhance the customized satisfaction of customers through personalized service and foster loyal customers in aviation companies through the method proposed.

A Study on Research Ethics and Research Ethics Education in Aviation Tourism Research

  • Hye-Yoon PARK
    • Journal of Research and Publication Ethics
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    • v.4 no.2
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    • pp.7-11
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    • 2023
  • Purpose: This study aims to examine the implications of aviation tourism by considering practical and ethical issues in order to achieve academic goals for research ethics. Through this, we intend to derive the direction of research ethics in aviation tourism in the future. Research Design, data and methodology: This study examined ethical issues to examine the current status of research ethics in consideration of the goals of aviation tourism and to analyze and explore the status of research ethics, including various research results and researchers. Results: Aviation tourism is focused on the autonomy of research without strict sanctions. There was a perception that there was no monitoring or control of research ethics, and related scholars did not need to discuss research ethics because the establishment of an academic system was a priority. However, it is now responsible for complying with research ethics limited to integrity and leading research ethics education in domestic aviation tourism. Conclusions: Research ethics problems that may arise in aviation tourism research were explored and issues and tasks were derived. Aviation tourism needs to develop into a more responsible research culture, such as redefining research ethics regulations, changing research culture, and raising researchers' ethical awareness

A Study on Korean Aviation and Tourism Policy in Relation to the EC and NAFTA Integration (EC 및 NAFTA 통합(統合)에 대비(對備)한 한국(韓國)의 항공관광산업정책(航空觀光産業政策) 연구(硏究))

  • Hong, Soon-Kil
    • The Korean Journal of Air & Space Law and Policy
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    • v.7
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    • pp.17-53
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    • 1995
  • The paper analyzes the impact of EC and NAFTA integration upon Korea and other 3rd countries and studies policies how to react against them particularly in the field of aviation and tourism industry. Chapter 2 introduces the contents of each step and process of EC integration in the field of aviation and tourism industry. Chapter 3 analyzes the contents of integration and cooperation of NAFTA in the field of aviation and tourism industry. Chapter 4 studies the regulation or deregulation policy of EC and NAFTA toward the industry of non-EC and non-NAFTA area. Chapter 5 surveys and analyzes about the policies and strategies of Japan, ASEAN and the 3rd countries. Finally, Chapter 6 analyzes the impact on Korean aviation and tourism industry and proposes some suggestions on the future policy of Korea independently or in association with the neighboring countries such as Japan and China against the integration of EC and NAFTA.

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The dynamic trends and development strategy of Ganwon-do's Aviation and Tourism Industry (항공 및 관광산업 현황 및 발전 전략 - 강원도를 중심으로)

  • Bae, Jung-Nam;Seo, Hwan-Joo
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.17 no.4
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    • pp.76-84
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    • 2009
  • This study analyzes the trends and features of Gangwon-do's aviaion and tourism industry using data published by the National Statistical Office. The categorization of tourism industry was based on the definition and category proposed by the OECD, WTO and Korea Culture Tourism Institution. Gangwon-do showed that the weight in wholesale, hotels, construction, restaurant and catering in the total number of tourism business, the number of workers, business sales and business operating profit exceed 85%. To improve the overall competitiveness of the tourism industry, it was suggested that Gangwon-do should work on the policy of expanding business in scale. This paper investigates also the role of aviation in the development of Gangwon-do's tourism industry.

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Study on Proactive Approach against a New Large-Scale Crisis of the Aviation and Tourism Industry such as COVID-19

  • Park, Yun-mi;Jeon, Aeeun
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.28 no.4
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    • pp.176-181
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    • 2020
  • In the face of the unprecedented crisis of coronavirus disease (COVID-19), the aviation and tourism industry fell without help. The bigger problem is that a crisis like COVID-19 can always come back. A new variant of the virus that is more powerful than COVID-19 may emerge, and another crisis such as a massive war may come. In addition, there may be an unexpected large-scale crisis that could shake the survival of the aviation and tourism industry in place. At that time, the aviation and tourism industry should not be pushed into a survival crisis defenselessly. Taking the experience of the crisis caused by COVID-19 as a crucial lesson, sufficient protection measures should be prepared in advance, and within the protection measures, the overall capabilities of the aviation and tourism industry should be preserved, and preparation should be made for the aftermath of the crisis. There is a need to establish a support system in which financial resources that can be used in crisis situation can be secured in advance, and various support measures can be implemented as effectively as possible by using the secured financial resources. Regarding the preparation for financial resources, various fundraising, insurance, and compensation for losses by the state or local government may be considered as a priority, and in addition, there is a need to continuously consider ways to prepare additional financial resources. On the other hand, in terms of system construction, establishment of the system inside the aviation and tourism industry may need to be considered first, but the improvement of related laws and systems needs to be more actively discussed and related legislation needs to be actively promoted.

A Study on Research Ethics and Education for Aviation Tourism Researchers

  • Hye-Yoon PARK;Soo-Myung WANG
    • Journal of Research and Publication Ethics
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    • v.5 no.1
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    • pp.1-6
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    • 2024
  • Purpose: Compared to the research results that have achieved remarkable growth, research ethics problems that threaten the quality of research. This issue appears not only in Korea but also in research societies worldwide where research competition has risen This study attempted to prepare improvements and institutional implications to establish research ethics in the research field. Research Design, data and methodology: This study examined total 26 prior studies to examine the current status of aviation tourism research ethics in the literature reviews for the finding section. The procedure of data obtaining included the elimination process to screen dissertation papers, conference papers, and internet sources. Results: Researchers must have an institutional mechanism to publish papers after completing education. Research ethics education programs suitable for aviation tourism research should be developed and detailed and clear guidelines for research ethics should be provided. This can prevent research irregularities. Conclusions: It is necessary to create a clear research ethics education for the spread of positive research ethics on aviation tourism researchers. Develop research ethics education and complete long-term compulsory education. Establish a research culture that requires compulsory completion of research education. It is necessary to support continuous education and learning through various research ethics methods.

Improving Aviation Sector for International Tourism Promotion in Korea

  • Lee, Kang-Wook
    • 한국항공우주법학회:학술대회논문집
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    • 2008.05a
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    • pp.19-30
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    • 2008
  • This paper is intended to identify the main problems for attracting inbound tourists in Korea in conjunction with aviation sector. This paper mainly deals with policy issues of tourism-aviation sector. The major impediments in the aviation sector for attracting inbound tourists can be lack of flight seat supply at peak season, flight time schedule, and cooperation of Airlines. Policy suggestions for international tourism promotion in Korea can be summarized as: re-adjustment of flight time schedule between Japan-Korea routes, market promotion for attracting Chinese visitors, development of Korea-China-Japan triangular tourism product, efficient provision of airport facility, and in particular collaboration between government sectors of countries and private sectors of Airlines and travel agencies.

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Tourists' Satisfaction towards Bao Loc City, Vietnam

  • GIAO, Ha Nam Khanh;HANG, Tran Dieu;SON, Le Thai;KIEM, Dinh;VUONG, Bui Nhat
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.7
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    • pp.269-277
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    • 2020
  • Bao Loc City is the new tourism destination in Lam Dong province, Vietnam, where more and more tourists have been drawn to pay a visit. This study aims to test the correlative impact of tourism service quality factors on satisfaction of the tourists who have visited Bao Loc City. The key theory used in this study is SERVQUAL scale. The survey sample consists of 350 tourists who stayed overnight in Bao Loc City in the last quarter of 2019; 315 valid survey questionnaires could be used for the analysis. The research applied Cronbach's Alpha, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), structural equation modeling (SEM), and bootstrap test. The results show that the satisfaction of the tourists who have visited Bao Loc City has been affected statistically by three factors: (1) Responsiveness; (2) Reliability; and (3) Empathy, which were ranked by descending importance. Surprisingly, the research found that Tangibles and Assurance do not have an impact on tourists' satisfaction towards Bao Loc City. The research formulates some suggestions to the city policy-makers and the tourism businesses management in Bao Loc City in order to enhance tourists' satisfaction through improving the tourism service quality at Bao Loc City.

A Study of Russian Patients' Satisfaction on Medical Tourism in Korea with Air Ambulance Service (해외 의료관광객의 Air Ambulance를 이용한 의료관광서비스 만족도에 관한 연구 : 러시아 이용객을 중심으로)

  • Kim, Pyung-Soo;Kim, Kee-Woong;Park, Sung-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.22 no.4
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    • pp.99-109
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    • 2014
  • Airline and medical industry in Korea have rapidly grown since 21st century. However, air ambulance service using an aircraft has not as popular as in Japan, Europe or United States. Central government has decided to start emergency helicopter service since 2011 to transport emergency patients transported in the past by fire fighter helicopter. Unfortunately, 32 OECD countries out of 33 have operated emergency aircraft system except Korea. There are more than 25 emergency helicopters in Japan, which can operate within five minutes. Such system could save a lot of social direct or in-direct cost by saving valuable lives of Japan citizens. This paper has tried to research the perception of overseas Russian medical tourists on using Air ambulance for their medical tourism to Korea. Researching air ambulance, this paper expects to find ways to enhance both medical tourism industry and airline, business jet industry. According to research results, it was proven that tangibility of medical tourism service has a positive effect on the human factor of air ambulance. The human factor has also a significant impact on the passenger comfortableness of air ambulance. Such comfortableness increases the overall satisfaction of medical tourism.

A Study of the Effect of Aviation·Tourism Industry Employees' Airport Service Policy Acceptance on Creating Customer's Value (항공관광종사원의 공항서비스 정책수용성 인식이 고객가치에 미치는 영향)

  • Choi, Seong-Soo;Kim, Kwang-Ok;Choi, Jin-Young;Kim, Hyun-Deuk
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.25 no.1
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    • pp.11-22
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    • 2017
  • Aviation/tourism industry has a unique characteristic of high inter-dependance between customer and service-provider. It is the mental condition of service-provider that could influence on the attitude of the service-provider. Thus, it is important to manage the mental condition of the service employees to enhance a company's financial performance. This paper tries to analyze the combined model of both policy acceptance and service profit chain(SPC) models. First, service policy acceptance model tells how the service policy acceptance, which consists of policy compliance, trust, participation and policy failure, would influence on SPC model. According to empirical research, it was found that both the employees' policy compliance and the policy trust have a positive significant impact on their participation on service policy. In the policy acceptance model, the employee's voluntary participation based on their trust and compliance of the policy was proven to have a positive effect on increasing job satisfaction and customer orientation. Regarding SPC model, their participation in the policy had the strongest impact among variables on customer orientation. Such results implies the employees' participation on the policy could become the starting point to enhance the customer value.