• Journal of Digital Convergence
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• v.14 no.9
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• pp.287-299
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• 2016

The electronic transactions over the Internet are growing across the world recently. There have been a lot of identity theft incidents during these online transactions nowaday. Therefore, a high level of identity proofing shall be carried out when using online services to deal with these matter. To prevent this kind of incident, i-PIN was introduced in Korea, which is used as an Internet Personal Identification Number. The i-PIN is designated to provide an online identification of the Internet users. As such, the unique identification numbers are provided to the internet service providers. This paper is to analyze the capabilities that the i-PIN provides, to propose the assurance security model for i-PIN. Furthermore, the security analysis results are presented. The result of this paper can be applicable to improve the applicabilities of the i-PIN.

• KIPS Transactions on Computer and Communication Systems
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• v.2 no.11
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• pp.495-502
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• 2013

In this paper, we present an anonymous authentication and location assurance protocol for secure location-aware services over vehicular ad hoc networks (VANETs). In other to achieve our goal, we propose the notion of a location-aware signing key so as to strongly bind geographic location information to cryptographic function while providing conditional privacy preservation which is a desirable property for secure vehicular communications. Furthermore, the proposed protocol provides an efficient procedure based on hash chain technique for revocation checking to effectively alleviate communication and computational costs on vehicles in VANETs. Finally, we demonstrate comprehensive analysis to confirm the fulfillment of the security objectives, and the efficiency and effectiveness of the proposed protocol.

• Journal of Internet Computing and Services
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• v.22 no.2
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• pp.69-75
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• 2021

In a contact-free society, online services are becoming more important than classic offline services. At the same time, the role of a contact center, which executes customer relation management (CRM), is increasingly essential. For supporting the CRM tasks and their effectiveness, techniques of process automation need to be applied. Quality assurance (QA) is one of the time and resource consuming, and typical processes that are suitable for automation. In this paper, a method of automatic quality evaluation for voice based consultations is proposed. Firstly, the speech in consultations is transformed into a text by speech recognition. Then quantitative evaluation based on the QA metrics, including checking the elements in opening and closing mention, the existence of asking the mandatory information, the attitude of listening and speaking, is executed. 92.7% of the automated evaluations are the same to the result done by human experts. It was found that the non matching cases of the automated evaluations were mainly caused from the mistranslated Speech-to-Text (STT) result. With the confidence of STT result, this proposed method can be employed for enhancing the efficiency of QA process in contact centers.

• Research in Community and Public Health Nursing
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• v.24 no.3
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• pp.332-345
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• 2013

Purpose: This study was attempted to provide quality improvement and revitalization of visiting nurse services by Importance-Performance Analysis of persons being provided with the services. Methods: The subjects were 350 people being provided with visiting nurse services from a long term home care institution in the kangwon Province during the period of data collection between Aug. 16 and Sep. 15, 2011. Data analysis was conducted through t-test, ANOVA, and IPA by using the SPSS/WIN 12.0 program. Results: As a result of the Importance-Performance Analysis of visiting nurse services, it turned out that the strength on reliability, assurance, and empathy should be maintained with good work and the aspects of responsiveness appeared to be intensively improved, and the tangibility proved to be subject to improvement. Conclusion: For the activation of visiting nurse services, methods for improving the performance in the intensive care area and management strategy establishment which highlights the advantages of strength maintenance area are needed.

• Proceedings of the Korea Information Processing Society Conference
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• 2001.10b
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• pp.1351-1354
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• 2001

본 논문에서는 Differentiated Services (DiffServ) 망의 edge 라우터에 적용되는 3 단계 트래픽 제어기 (3 phased traffic conditioner : 3PTC)를 제안하였다. 제안된 3PTC 는 TCP 트래픽의 예약된 대역폭 (reserved rate) 의 차이, UDP/TCP의 상호작용, RTT 및 집합된 트래픽을 구성하는 작은 트래픽 수에 의한 영향을 최소화함으로써, DiffServ 망에서 제공하는 Assured Services 사용자들에게 공정한 대역폭을 보장해 줄 수 있다. 3PTC 는 토큰버킷 단계, 확률결정 단계, 그리고 버퍼관리 단계로 이루어져 있다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.1
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• pp.238-256
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• 2016

Modern web services have been broadly deployed on the Internet. Most of these services use multi-tier architecture for flexible scaling and software reusability. However, managing the performance of multi-tier web services under dynamic and unpredictable workload, and different resource demands in each tier is a critical problem for a service provider. When offering quality of service assurance with least resource usage costs, web service providers should adopt self-adaptive resource provisioning in each tier. Recently, a number of rule- and model-based approaches have been designed for dynamic resource management in virtualized data centers. This survey investigates the challenges of resource provisioning and provides a competing assessment on the existing approaches. After the evaluation of their benefits and drawbacks, the new research direction to improve the efficiency of resource management and recommendations are introduced.

• Journal of the Korean Wood Science and Technology
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• v.41 no.3
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• pp.258-268
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• 2013

Wood-based products market is new growth engine industry of "Green growth policy". Korean government established a law, sustainable use of wood, for expanding wood and wood-based products market in 2012. This study was conducted to seek sustainable measures for conservation and management of valuable natural resources, offer expanding quality assurance services for wood-based products, and explore measures for expanding wood-based products labeling system. Through discussed domestic and overseas trends and literatures that concern wood-based products labeling system and investigated case studies that were presently operational. For expanding quality assurance services of wood-based products, Korea Forest Service operates a wood-based products labeling system in integrated management through variety awareness and specialist assessment for each product. This process will make enhanced wood-based products labeling system expanded gradually. To evolve into $3^{rd}$ party quality assurance services on maturity age of labeling system, public communication will help improve awareness of producer and consumer. appropriate incentive program will attract voluntary participation from woodbased product industry. Producers consider environmental ethics in their business and consumer should exercise their right to know.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.4
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• pp.57-76
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• 2017

The purpose of this study is to investigate the determinants of the quality of Web-based legal information services and their significant influences on the user continuance intentions. Based on the main dimensions of the SERVQUAL, this study conceptualizes five dimensions of reliability, assurance, design, empathy, and responsiveness. It measures the level of expectation and satisfaction on the basis of these five dimensions. Regression analysis was conducted to extract and analyze the determinants of the service quality and the factors affecting continuous intention. The level of legal information service quality is superior in empathy, responsiveness, and design category, but it is relatively insufficient in reliability and assurance category. In the reliability category, the relevance of the search results was an issue. The problems related to the authority and information sources were recognized as important. Reliability implies that there is a relatively close relationship between empathy and responsiveness, and that it is necessary to improve the quality of contents such as empathy and responsiveness in order to increase reliability. In order to increase the ongoing use of legal information services in the future, it is more effective to make sure that assurance is top priority.

• Quality Improvement in Health Care
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• v.1 no.1
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• pp.66-94
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• 1994

Hospital Accreditation Programme(HAP) has been introduced in many countries in the world for these recent years. This article reviews the HAP in the aspects of the organization, survey and evaluation process, evaluation criteria, and its impact to the hospital quality improvement. The nations included in this study are USA, UK, Canada, Australia, and Korea. To carry out this comparative study, the authors have reviewed articles and accreditation manuals having been issued in many countries. An expert panel of medical doctor, nurse, pharmacist, administrator, and specialist in health facilities formulated a study framework. The results of this study enhance understanding about hospital accreditation activities according to each nation's health care system. In recent years, the Korean government has launched the plan to improve the quality of health services by strengthening the hospital accreditation programme. This study results can provide useful information in development and implementation of the national hospital accreditation programme in Korea.

• Korean Journal of Adult Nursing
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• v.26 no.5
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• pp.543-552
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• 2014

Purpose: The purpose of this study was to develop integrated evaluation indicators of home care services in the hope that the increasing group of long-term home care patients could receive quality care services. Methods: The development involves a methodological study on a development phase and a verification phase. The main survey at a verification stage was conducted by the staffs at 146 institutions who agreed to participate on this study. Results: The evaluation index for the integrated home visit care consisted of five categories and 57 indicators including Managing Institution (12), Environment and Safety (3), Right and Responsibility (7), Process of Care (31) and Results of Care (4). The criterion-related validity was verified in regard to the participation in the 2010 evaluation of long-term home-care institutions by the National Health Insurance Corporation. Conclusion: The evaluation index of the integrated home visiting care developed in this study is considered suitable to utilize as evaluating indicators in managing and evaluating the way of how institutions integrate and provide home visit care services as well as home nursing care services.