• 제목/요약/키워드: And Recovery

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Influence of Perceived Justice with Service Recovery on Customer Satisfaction and Behavioral Results (서비스복구의 공정성 지각이 고객의 만족과 그 행동적 결과에 미치는 영향)

  • Cho, Sang-Lee;Kang, Myong-Ju
    • Management & Information Systems Review
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    • 제33권1호
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    • pp.299-312
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    • 2014
  • This study is about the influence of perceived justice with service recovery on customer satisfaction and the customer's behavioral results. Even though prior studies estimated overall customer satisfaction, this study measured customer satisfaction separately in two parts: satisfaction with the service recovery and relationship satisfaction. The results are as follows. Distributive justice and interactional justice have positive effects on satisfaction with service recovery. But distributive justice, procedural justice and interactional justice have positive effects on relationship satisfaction. Satisfaction with the service recovery and relationship satisfaction have a positive effect on customer loyalty.

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Research on Performance of Large Rotor-type Heat Recovery Exchanger using CFD Analysis on Surface Corrugation (요철형상의 CFD 해석을 통한 대용량 로타형 폐열회수열교환기 성능에 관한 연구)

  • Kim, Dong-Gyu;Ha, Byeong-Yong;Kim, Kun-Oh;Kum, Jong-Soo;Jeong, Seok-Kwon
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • 제24권12호
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    • pp.875-880
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    • 2012
  • The field of the large volume heat exchanger for wasted heat recovery ventilation system is being expanded enormously seeing as the fact that the quantity of reducing energies are huge due to the large volume heat exchanger for wasted heat recovery system at large buildings and factories, which consume large amount of energies while it has been arising huge amount of losses in Korea because of the lack of technology. To develop large volume waste heat recovery heat exchanger, rotor type heat exchanger was simulated for the surface corrugation. Based on the simulation results produced $30,000m^3/h$ grade waste heat recovery, heat exchanger was performed for the actual experiment. In addition, performance tests exceed the capacity of a large waste heat recovery heat exchanger performance test methods proposed.

Mortality in Pine Stand and Vegetation Recovery after Forest Fire (산불발생 후 소나무 피해 및 식생복원 실태분석)

  • Lee, Si-Young;Jun, Kye-Won;Lee, Myung-Woog;Chun, Kun-Woo
    • Journal of the Korean Society of Hazard Mitigation
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    • 제8권1호
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    • pp.71-79
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    • 2008
  • To find out the effect of the vegetation recovery and the problems of forest land, the researches of the mortality in pine stand and vegetation recovery have been carried out from the burned site. In area which is damaged by fire scar on crown and stem, rate of dead is higher. Where stand growing stocks were totally damaged by crown forest fire, most of vegetation was recovered by sprouts and planted seeds. Vegetation recovery power were depending on the condition of soil depth condition. For the artificial recovery, the damage happened by insects in the planted birches plantation. Rate of growth was somewhat different between Pinus densiflora and Pinus thunbergii in the plantation, because of individual growth rate.

A study on the steam boiler with high compression waste heat recovery system (고압축 폐열회수장치를 구비한 증기보일러에 관한 연구)

  • HAN, Kyu-il;CHO, Dong-Hyun
    • Journal of the Korean Society of Fisheries and Ocean Technology
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    • 제53권3호
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    • pp.302-307
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    • 2017
  • An electric steam boiler equipped with a condensate recovery system, which stores the condensate generated after using steam in steam washers, steam cookers, steam irons, and steam cleaners in a condensate tank and supplies compressed air to the condensate tank so that the condensate is recovered to the boiler by the pressure of the compressed air, was studied. In the results of this study, the heat energy balance between the quantity of the heat generated by the non-metallic surface heating element and the quantity of the heat absorbed by the water was good in a range of ${\pm}5%$. In addition, the heat transfer rate increased in proportion to the electric power of the surface heating element heater, the waste heat energy was normally recovered by the recovery of the condensate of the steam boiler equipped with the high compression waste heat recovery system, and the recovery rate of the waste heat exhibited 23%.

Analysis of Cleaning Sponge Ball Recovery Performance According to Vortex Promoter Design Parameters in CTCS for Power Plant (발전소용 CTCS 내 Vortex Promoter 설계 변수에 따른 세척용 스폰지 볼 회수성능 분석)

  • Dawoon Jung;Seungyul Lee;Dongsun Kim;Hyunkyu Suh
    • Journal of ILASS-Korea
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    • 제28권3호
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    • pp.126-133
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    • 2023
  • This study analyzes the flow characteristics and sponge ball recovery performance in a ball strainer according to vortex promoter design variables through flow-particle analysis based on actual experiments to derive a method for improving the recovery rate of cleaning sponge balls of CTCS applied to existing power plants. Based on the ball strainer in CTCS used in the power plant, the experiment was conducted by changing the design factor of the improved shape. In addition, flow and particle analysis were performed under the same conditions as the experiment to numerically the flow characteristics and recovery rate in the ball strainer according to the design factor of the vortex promoter. As a result of the study, it was confirmed that the recovery performance was improved by about 3% by changing the design height of the Vortex promoter. And when comparing the difference between maximum and minimum recovery rate, it was found that the effect on the recovery performance increased slightly according to the distance condition compared to the vortex promoter design height condition.

The Cognitive performance in relation to motor functio recovery in stroke patients (뇌졸중 환자에 있어서 Mini-Mental State Examination과 Motor Assessment Scale을 통한 인지기능과 기능적 회복의 상관관계 연구)

  • Park, Chang-Ju;Hong, Do-Sun;Choi, Kyoung-Wook
    • Journal of Korean Physical Therapy Science
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    • 제7권1호
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    • pp.333-352
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    • 2000
  • The objective of this study was to identify the effects of the cognitive performance of stroke patients on their motor function recovery after comprehensive rehabilitation management. The subjects of this study were 41 stroke in-patients of the Rehabilitation Hospital, College of Medicine, Yonsei University, hospitalized during the period from September 1, 1997 to May 5, 1998. The cognitive performance was measured using a Mini-Mental State Examination(MMSE) and the motor function recovery using Motor Assessment Scale(MAS). The data were analyzed by the paired t-test, independent t-test, a one way ANOVA, and Pearson's correlation coefficiency. The findings were as follows: 1. There was a significant difference found in the motor function recovery level after the comprehensive rehabilitation management. 2. There was no significant difference found in relation to sex, age, cause of stroke, laterality of paralysis and the level of spasticity. However, there was a big difference between pre- and post-treatment regarding the treatment period. 3. In line with the cognitive performance level, there was a significant difference found in the motor function recovery level after the comprehensive rehabilitation management. 4. The correlation between the elements of the cognitive performance and the motor recovery was found to be high in orientation, attention, calculation, and language. Those elements were expected to give larger effects on motor recovery after the comprehensive rehabilitation management. Based on this study, the cognitive performance level was found to play an important role in bringing effects on motor recovery after the comprehensive rehabilitation management of stroke patients. And the evaluation on the motor recovery based on quality would be also expected to be examined, as well as the cognitive performance level test accompanied by Intelligence Quality(IQ) test.

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A Study of Recovery Standards and Post-Evaluation Method for Long Term Community Preventive Recovery Plan (개선복구계획 수립기준 및 효과측정 연구)

  • Jung, Woo-Young;Jung, Sang-Man;Choi, Hyun-Kyu;Lee, Sang-Moon
    • Journal of the Korean Society of Hazard Mitigation
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    • 제9권2호
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    • pp.31-37
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    • 2009
  • Most damages of civil infrastructures under natural disasters are frequently occurred at surrounding areas of the river or the road. Every year, Recovery for these disaster damages are performed by the government. Recently, the government decide to change current recovery plan system because current recovery plan which doesn't consider future disaster impacts at a site has been proved to be ineffective. Accordingly, new permanency recovery plan system is needed and its corresponding ideas are presented in this research considering more detailed disaster damage classifications and cause assessments. The proposed permanency recovery plan would also provide more systematic and diverse recovery response strategies including both two concepts, for example Preparedness considered by risk assessment and management, and Mitigation investigated by hazard impact analyses.

Implementation of Key Recovery Model based on XML for B2B (B2B를 위한 XML기반의 키 복구 구현)

  • 김주한;문기영;손승원
    • Journal of the Korea Institute of Information Security & Cryptology
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    • 제12권5호
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    • pp.53-61
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    • 2002
  • In this paper, we will introduce a design of key recovery based on XML can be used in B2B environment. XML Digital Signature and XML Encryption that are defied recently as standards by W3C(World Wide Web Consortium) are deployed to sign/verify or encrypt/decrypt documents for electronic commerce and keys to store/load at/from key recovery server. The result of signature or encryption is always an XML document and all messages used in this key recovery system are also XML documents. It enables to adapt transparently this key recovery system to legacy XML applications and electronic commerce platforms based on XML. And its method for key recovery is key escrow. One of the characteristics of this key recovery is that one enterprise can recover keys of some documents for electronic commerce from external key recovery system in other enterprises related with them and also recover keys from owns.

Analysis on Recovery in Au/YBCO thin Film Meander Lines (Au/YBCO 박막 곡선에서의 회복 분석)

  • Kim, H.R.;Yim, S.W.;Oh, S.Y.;Hyun, O.B.
    • Progress in Superconductivity
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    • 제9권1호
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    • pp.119-125
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    • 2007
  • We investigated recovery in $Au/YBa_2Cu_3O_7$ (YBCO) thin film meander lines on sapphire substrates. The meander lines were fabricated by patterning YBCO films coated with gold layers. The lines were subjected to simulated AC fault current and then small current was applied for recovery measurements. The samples were immersed in liquid nitrogen during the experiment. After the fault, the resistance decreased linearly, first slowly and then fast to zero. The initial slow decrease was due to the decrease of the meander line temperature, whereas the fast decrease was originated from the transition from the normal state to the superconducting state. The recovery speed depended on the size of samples, and was faster in the smaller samples during the whole period of recovery. The experimental results were analyzed quantitatively with the concept of heat transfer within the sample and to the surrounding liquid nitrogen. A heat balance equation was solved for the initial phase of recovery, and an expression for the time dependence of resistance was obtained. The result agreed with data well.

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The Effect of a Submaximal Exercise Load on the Change in Blood Components. (최대하 운동부하가 혈액성분변화에 미치는 영향)

  • 이충훈
    • Korean Journal of Health Education and Promotion
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    • 제14권1호
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    • pp.173-182
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    • 1997
  • This study presents the results observed in the change in blood components of ten female students of “K” university's physical Education Department during submaximal exercise, relaxation and recovery periods. 1. After ecercise, the WBC value is higher than in relaxation time. Also within thirty minutes of the relaxation period it does not return to the normal range. 2. After exercise, the RBC value is higher than during relaxation time. Also in the recovery period, within 30 minutes it returns to the normal range. 3. After exercise. the RCT value is higher than during relaxation time. Also in the 30 minutes recovery period it returns to the normal range of relaxation. 4. After exercise, the Hb value is higher than during relaxation time. It rises slowly after exercise and returns to the relaxation range in the 30 minutes recovery period. 5. After exercise and in 10 minutes of the recovery period, the value of Glucose is lower than during relaxation time. It returns to the relaxation range in 30 minutes of the recovery period. 6. After exercise the value of protein is higher than during relaxation time. It returns to the relaxation range within ten to thirty minutes of the recovery period.

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