• Title/Summary/Keyword: Airport Service System

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A Transaction Scheme for Managing Mobile Units in Wireless Environments: A Case of Airport Safety Control (무선환경에서의 이동객체 관리를 위한 통제기법: 공항 안전통제 업무를 중심으로)

  • Kim, Yong-Jae;Ahn, Hyun-Sup;Lee, Seog-Jun;Hyun, Doo-Woon;Choi, Yong-Goo;Lee, Sang-Won
    • Information Systems Review
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    • v.10 no.2
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    • pp.309-327
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    • 2008
  • This research is a byproduct of a project initiated by a major airport in Korea. The airport aimed to enhance airside safety and weighed a few IT options that may strengthen its current safety practices. In order to satisfy requirements unique to the airport and to inherit existing legacy systems, a PCS-based mobile database system was proposed. We first discuss technical aspects of the system as well as design issues in mobile systems before we compare two specific alternatives for transactional service handoff. A simulation study comparing two types of coordination follows before we present a scheme that manages transaction processing and locating service in mobile environments. Finally, we discuss the limitations of the scheme from the perspectives of the airport in question along with other research issues.

A study of Airport ground Service staffs on behavior factors turnover of the organization -Focusing on the mediating effect of organizational commitment- (공항 지상직 서비스 근무자의 이직행동 요인에 관한 연구 -조직헌신의 매개효과를 중심으로-)

  • Lee, Young-Suk;Lee, Jung-Hyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.10
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    • pp.147-157
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    • 2016
  • The opening of a second new airport is urgently needed to meet the growing number of visitors to Incheon International Airport. This study focused on effectiveness of mediating effects on the dedication to organization in order to determine why manpower resources of the airport service sector should take job-changing into account and to focus on staff who provide service to customers visiting Incheon International Airport management of airport service quality by providing a better service and preventing them from leaving their job. The results show that, first, only obligation conflicts and heavy workload affect the dedication to organization in terms of task-related causes. Second, compensation and relationships with seniors also affect the dedication to organization in terms of organization-related causes. Third, if more dedication is required, more employees will leave their job. Fourth, role conflict is the only reason to leave the job related to task. Fifth, only compensation and decision making affect the cause of the dedication to organization. The employer urgently needs to make a system to develop a relationship with colleagues and seniors, make a better work environment so that employees can work for a longer period and monetary or valuable compensation should be provided as indicated above in order to keep them employed.

A Study on the Evaluation of Service Quality Index for International Airport Using MCJ (MCJ를 이용한 공항서비스 품질지수 평가에 관한 연구)

  • Lee, Seung-Chang;Lee, Gang-Seok
    • Journal of Korean Society of Transportation
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    • v.23 no.1
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    • pp.45-54
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    • 2005
  • The main purpose of this study is located at developing Ominibus Monitoring System(OMS) for the purpose of the internal management, which enable to establish job standards, find out matters to be improved, and appreciate for its treatment in a systematic way. It is through developing subjective or objective estimation tool with use of importance, perceived level, and complex index at international airport by each principal service items, The direction of this study came towards for the purpose of developing a metric analysis tool, utilizing the Quantitative Secondary Data, Analysing Perceived Data through airport user surveys, systemizing the data collection-input-analysis process, making data image according to the graph of results, planning service encounter and endowing control attribution, and ensuring competitiveness at the minimal international standards. It is much important to set up a pre-investigation plan on the base of existent foreign literature and actual inspection to international airport. Two tasks have been executed together on the base of this pre-investigation; one is developing subjective estimation standards for departing party, entering party, and airport residence and the other is developing objective standards as complementary methods. The study has processed for the monitoring services at airports regularly and irregularly through developing software system for operating standards after ensuring credibility and feasibility of estimation standards with substantial and statistical way.

A Study on the Approval Process and Criteria for Operation of Ground-Based Augmentation System (GBAS) in Korea (GBAS 국내 운용을 위한 승인 절차 및 기준 연구)

  • Bae, Joong-Won;Yun, Young-Sun;Choi, Chul-Hee;Jeong, Myeong-Sook;Kim, Dong-Min;Jun, Hyang-Sig
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.22 no.4
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    • pp.115-125
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    • 2014
  • Ground-Based Augmentation System (GBAS) is providing precision approach and landing service with aircraft around airport. FAA granted System Design Approval (SDA) of SLS-4000 to Honeywell as the first GBAS category I system on September 2009. Since then, according to their own kind of approval process including System Design Approval, Facility Approval and Operational Approval, USA, Germany, Spain and Australia have approved GBAS category I system which are installed in some airports in order to provide commercial GBAS service. Recently, KARI has also installed GBAS category I system into Gimpo international airport to establish operational technology of GBAS domestically and to validate effectiveness of GBAS system in Korea. This paper introduces overseas trends and activities regarding approval process of GBAS system and presents approval process and criteria appropriate for future commercial operation of GBAS in Korea.

Self Bag Drop Simulation Development of Systems for Airport Baggage Handling System (공항별 공항수하물처리시스템에 필요한 Self Bag Drop 시스템 시뮬레이션 개발)

  • Lee, Kang-Seok;Jie, Min-Seok;Choi, Won-Hyuck
    • Journal of Advanced Navigation Technology
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    • v.20 no.2
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    • pp.107-115
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    • 2016
  • The passenger who use airport spend a lot of time in check-in. They are also delayed in their readiness for departure. Therefore, for decrease in time that is waiting time for handling luggage, recently many airports are expanding self-service. Also internal development and manufacturing for production automation system and IT technology are world-class. So, for localization of self bag drop (SBD) system, I think that application this system in domestic technique and constructing competitive in customer reception system will be efficient airport management. To this end, for looking for optimal conditions when passengers use SBD, this thesis include development simulation of relevance to system. Also this thesis secures information for passenger's in foreign country airport and simulate this data. Finally, that analysis the best management passenger system when the passenger use SDB.

A study on the occurrence and transfer status of emergency patients at Incheon International Airport (인천국제공항의 응급환자 발생 및 이송 현황에 관한 연구)

  • Ji-in Jo;Kyoung-youl Lee
    • The Korean Journal of Emergency Medical Services
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    • v.27 no.2
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    • pp.51-63
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    • 2023
  • Purpose: The study aimed to analyze the occurrence and transfer status of emergency patients at Incheon International Airport in Korea. Methods: This study design included 810 patients for eight years, from July 1, 2014 to June 31, 2022. The collected data were analyzed with SPSS statistics version 25.0. Results: For the demographics, 531 (65.6%) were males, 151 (19.5%) were in the highest age group (in their 50s), and 289 (35.9%) were foreigners. The most common place of occurrence was in protected areas in the passenger terminal, with 341 (42.1%) of cases occurring here. The time of arrival at the site (z=-3.444, p=.001), stay duration at the site (z=-8.145, p=. 001), and transfer time (z=-3.623, p=.000) were all significantly longer. Conclusion: It is necessary to consider a rapid emergency transportation plan, such as developing a system that simplifies immigration procedures when emergency patients move from protected areas to general areas. Moreover, in order to quickly respond to foreign emergency patients, detailed characteristics will need to be identified. Lastly, considering the long transfer time, an instructing doctor should accompany an ambulance and actively perform advanced resuscitation.

Subway Line 9 Express Transit Service & Direct Link Proposal with Line 5 (뉴스초점 - 지하철 9호선의 급행화 및 5호선과의 직결대안)

  • Lee, Sun
    • Journal of the Korean Professional Engineers Association
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    • v.42 no.3
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    • pp.41-46
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    • 2009
  • A new subway, line 9 linking Western and Eastern Seoul began its services for citizens between Gimpo airport and Gangnam area within 30 minutes by express transit service. Seoul Metro Line 9 Corporation plans to operate both local transit service which will stop at every station, and express transit service that will stop at several key stations including junctions. The passengers on line 9 will be able to transfer to lines 2, 3, 5, 8, Bundang and Incheon International Airport. The Line 9 is expected to disperse the demand for line 2, having the most number of subway users, and will provide passengers with less crowded travel. The new line will also help residents in southern Seoul outskirts and Gyeonggi provincial cities including Bundang vicinity, and Gangdong area commuters get better access to Gimpo and incheon Airports. The Corporation expects to transfer 560,000 passengers daily by the subway line 9. Seoul Development Institute conducted network reshuffle study for Seoul Metro system to sort out congestion problem due to its irrational line alignments and inconvenient transfer. Among several candidate plans of network reshuffling, the direct connection of line 9 with line 5 was chosen as a pilot study. The study found that direct connection of the 2 lines is essential for enhancing transit utility and reducing automobile commuters.

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A Study on the Quality Assessment of Baggage Handling System at Incheon International Airport - Using SERVQUAL Model - (인천국제공항 수하물처리시스템 서비스 품질 평가에 관한 연구 - SERVQUAL 모델을 적용하여 -)

  • Kim, Jong-Seo;Kim, Ha-Young;Park, Sung-Sik;Kim, Kee-Woong
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.26 no.4
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    • pp.1-12
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    • 2018
  • Baggage Handling System(BHS) is an important element of ground operation services and the importance is further emphasized as air demand increases and passengers change. If there is a problem with departure baggage handling, the aircraft's gate occupancy time will be longer than the initial plan, resulting in congestion of the anchorage leading to final passenger terminal and mooring and road congestion and arrival or It is delayed until the processing of the baggage of the connecting flight and it can cause an economic loss such as confusion in the operation of the airport. The purpose of this study is to investigate the effect of the perception of service quality of BHS users on public Institutions performance through user satisfaction, user performance, and user loyalty. Analysis results using Structural Equation Model was suggested and its implication was discussed in the conclusion.

Analyzing Passenger Arrival Behavior Based on the Spent Time for Airport Access (공항접근시간에 따른 여객의 공항도착 행태분석)

  • 오성열;김원규;박용화
    • Journal of Korean Society of Transportation
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    • v.21 no.4
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    • pp.17-27
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    • 2003
  • In general, an airport access system has influenced on airport terminal operation. The congestion and delay in service facilities at an airport are definitely depended on the patterns of passenger arrival behavior and time spent in a terminal. Therefore, it is necessary to analyze the passenger arrival behavior at an airport to improve the operations at passenger terminal. Passenger arrival patterns to an airport are mainly depended on factors such as the length of access time. reliability of access time. and provision of transport modes, etc. The focus of this paper is to estimate the relationship between the length of access time and passenger's total time spent to board aeroplane. For this, passenger surveys were conducted at the Gimpo International Airport for a large airport and Sacheon Airport for a small size airport. The mathematical relationship between arrival time at an airport prior to the scheduled time of departure(STD) and access time spent was then estimated. It is considered that the results of this study can be used to reduce congestion and delays, thereby to improve the efficiency of the passenger services at the airports.

A Study on the Management Performance of the Distribution channel's CRM : Balanced Scorecard Approach as to CRM application field of of the Distribution Company About Korea Airport Service (한국공항내의 유통업의 CRM 도입성과에 관한 연구 -CRM Scorecard을 활용한 CRM 성과측정-)

  • Kwon, Joong-Ho;Park, Ju-Young
    • Journal of Advanced Navigation Technology
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    • v.14 no.6
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    • pp.951-969
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    • 2010
  • A Study on the Management Performance of the Distribution channel's CRM : Balanced Scorecard Approach as to CRM application field of the Distribution Company About Korea Airport Service In this paper, the performances of Distribution channel's estimation schemes for CRM system are investigated. We anticipate these moves will have a positive effect on the CRM Scorecard infra, process, elevate royalty environments. As is study of used SPSSWN 15.0 correlation analysis, regression analysis & AMOS 7.