• 한국항공운항학회지
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• 제23권3호
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• pp.42-52
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• 2015

Since the tax-free system for overseas laborers was implemented in 1974, the tax-free limits of international air crew, overseas construction workers and crewmen of deep-sea fishing ships and ocean-going ships had been identical by 2005, but there are big differences, currently. The Ministry of Strategy and Finance pointed out the poor working environments and international competitiveness of the industries to explain the reason for the differential tax-free limit. From this perspective, the fairness of the tax-free system for overseas laborers was analyzed. This is an empirical study, based on the objective fact. The study finding showed that international air crew were working in the structural flight work environments to threaten the right of health due to jet lag and excessive exposure to high-altitude cosmic radiation. Therefore, it was analyzed there should be a proper system reform to apply the tax-free limits to international air crew which are identical to those applied to overseas construction workers and crewmen of deep-sea fishing ships and ocean-going ships, for a fair taxation.

• 항공우주정책ㆍ법학회지
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• 제33권2호
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• pp.291-314
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• 2018

최근 3년간 우리나라의 저비용항공사는 총 6개사(소형항공운송업 항공사 포함 8개사)로서 국내시장 점유 뿐 아니라 일본, 중국, 동남아 및 미국령까지 그 영역을 확대하고 있다. 현재에도 약 3개 항공사가 저비용항공사로 출범하고자 항공운송사업증명을 신청한 상태로서 이 확장세는 지속될 전망이다. 이러한 국내 및 외국의 저비용항공사의 공격적인 항공사 운영 실태에 대응하며 경쟁력을 제고하고자 각 저비용항공사는 객실서비스 증진에 많은 전략을 강구하고 있다. 따라서 객실승무원의 업무량이 확장세에 비례하여 증가되어 안전업무 수행 능력과 직결되는 피로를 가중시키고 있다. 우리나라는 승객 좌석 50석 당 최소 1인의 객실승무원이 탑승하도록 항공안전법 시행규칙에 규정하고 있으며, 이를 기반으로 모든 저비용항공사에는 최소 객실승무원만 탑승하고 있다. 때로는 객실승무원의 주 업무인 비상 시 비상탈출에 필요한 비상구(창문형 비상구 제외)에 착석이 불가능하게 되어 비상 시 승객의 혼란을 야기할 수밖에 없는 상황에 처해 있다. 또한 최소 객실승무원 중 1인이 부상 등으로 업무수행 불능상태가 되면 비상탈출 업무를 수행하는데 큰 장애요소로 작용하게 되고, 정상상황에서도 최소 객실승무원의 성원을 이룰 수 없으므로 위규가 되어, 모든 승객이 다른 가용한 항공사 비행편으로 이동할 수밖에 없는 불편을 초래하게 된다. 국제민간항공협약 부속서 6에는 최소 객실승무원의 수를 정할 때 안전하고 신속한 비상탈출을 위하여 승객좌석 수 또는 탑승 승객 수만을 기반으로 정하도록 국제표준으로 규정하고 있다. 객실안전의 강화 및 승객의 편의를 위하여 객실승무원의 다양한 업무특성(서비스, 안전, 보안, 응급처치)에서 발생할 수 있는 피로 및 비상구 착석(창문형 비상구 제외)을 최소 객실승무원 수 산정에 고려할 필요가 있다. 정부의 항공사 관리.감독 차원에서도 저비용항공사 객실승무원의 업무량에 기인한 피로, 비상구 착석불가 상황 등을 검토하여 최소 객실승무원 수 규정에 반영함으로써 승객과 승무원의 객실안전을 강화할 필요가 있다고 사료된다.

• 항공우주정책ㆍ법학회지
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• 제33권2호
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• pp.199-224
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• 2018

Aviation's safety record continues to improve yearly, especially with respect to passenger and crew injuries and deaths. However, although the number of accidents has decreased over the decades, there are still many events, such as landings short of the runway and runway excursions, both of which pose threats to passenger and crew safety. Surviving any kind of aviation accident depends on the physiological threat and stress of the impact(s), the extent to which the physical structure surrounding the passengers and crew remains intact, and the ability of the passengers and crew to be able to escape the wreckage. The one action that both passengers and crew can carry out to help decrease the likelihood of crash-related injury or death is to assume an emergency brace position. Doing so has been demonstrated over several decades to improve survivability. While cabin crew are taught (and then might have to teach passengers in an emergency about the emergency brace position), passengers in many parts of the world never learn about the brace position unless they are involved in an emergency in which there is time to prepare for the landing. This lack of provision of information is related to the fact that most airlines do not provide information in the preflight safety briefing and some do not even provide the information in the passenger safety cards. Many countries do not require their airlines to do so, a fact, which in turn, is related to the lack of mention of the brace position in ICAO's Annex 6. Until standards and recommended practices are changed at the highest world level, passengers will continue to be deprived of this vital, life-saving information that they can use, potentially to help save their own lives.

• 한국항공운항학회지
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• 제18권2호
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• pp.54-59
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• 2010

The flight deck crew must manage complexity during daily flight operations. The Airline may obtain data regarding threats and errors through LOSA(Line Operations Safety Audits) on normal flights as predictive safety tool in Safety Management System of the Airline to actively improve the systems such as SOP(Standard Operation Procedure), training, evaluation and the TEM(Threat and Error Management) for the flight deck crew. The flight deck crew make errors when they fail managing threats. The crew mismanage around ten percent of threats and commit errors. The major mismanaged threats are aircraft malfunction, ATC(Air Traffic Communication), and wether threats. The effective countermeasures of TEM for manageing threats are leadership, workload management, monitor & cross check, Vigilance, communication environment and cooperation of the crew. It is important that organizations must monitor for the hazards of threats and improve system for the safer TEM environments.

• 항공우주정책ㆍ법학회지
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• 제34권1호
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• pp.39-77
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• 2019

국제항공운송에 종사하는 승무원은 업무의 성격상 여러 나라에서 근로를 제공하게 된다. 국제사법에 의하면 일상적 노무제공지는 국제근로계약의 준거법 결정(제28조 제2항), 국제재판관할의 결정(제28조 제3항, 제4항)에서 중요한 역할을 수행한다. 일상적 노무제공지는 국제재판관할과 준거법의 결정을 위하여 EU에서 제창된 개념으로, 국제항공법에서 항공안전을 확보할 목적으로 승무원의 피로관리를 위해 도입된 개념인 모기지(母基地)와 입법목적이 서로 달라, 일상적 노무제공지와 모기지는 같은 개념이라고 볼 수 없다. 승무원의 일상적 노무제공지를 결정하기 위해서는 (i) 승무원이 근무를 시작하고 종료하는 곳, (ii) 승무원이 업무를 수행하는 항공기가 주로 주기(駐機)된 곳, (iii) 사용자가 전달한 지시사항을 알게 되고 근무활동을 조직하는 곳, (iv) 근로계약상 승무원이 거주할 의무가 있는 곳, (v) 사용자가 제공하고 승무원이 사용할 수 있는 사무실이 있는 곳, (vi) 승무원이 업무에 부적합하거나 징계사유가 발생할 때 참석할 의무가 있는 곳 등을 종합적으로 고려하여야 한다. 그런데 위에서 열거한 사항은 모두 모기지 소재지와 동일하므로, 승무원의 일상적 노무제공지를 결정할 때 모기지를 가장 중요한 요소로 고려하는 것이 타당하다. 이와 달리 기적국을 일상적 노무제공지로 보아서는 안 된다. 대상사안에서 CJEU는 국제항공운송에 종사하는 객실승무원의 일상적 노무제공지에 관하여 최초로 판단기준을 제시하였는바, 이는 우리나라 국제사법의 모범이 되었던 브뤼셀 규정의 해석이므로, 국제항공운송 승무원에 관하여 국제사법상 일상적 노무제공지의 개념을 이해하는데 많은 도움이 될 것으로 보인다.

• 경영과학
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• 제29권3호
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• pp.183-192
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• 2012

For the past several decades, personnel scheduling and rostering problem has been one of the most popular research topics in optimization area. Among the numerous applications, airline (aviation) industry has been given most attention due to the economic scale and impact. Most of the literatures about the staff scheduling problem in airline industry are dealing with the air crew, pilots and flight attendances, and the rest of the literatures are about the ground staff, by whom cleaning, maintenance, fueling of aircraft and handling luggage are done from landing to taking off. None of the literatures found by the authors are dealing with the airline ground crew. In this paper roster of airline ground crew, who is responsible for issuing boarding pass, checking baggage, etc, is introduced, formulated and solved using CPLEX. Some expressions of the mathematical formulations, which are not suitable input format of the CPLEX, were transformed. Numerical examples are presented for the validation of proposed scheduling system.

• 한국항행학회논문지
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• 제24권1호
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• pp.37-46
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• 2020

부조종사자격증명(MPL)제도는 ICAO에 의해 도입되고 운영되는 새로운 개념의 조종사자격증명제도이다. MPL 훈련생들은 역량기반훈련방식을 통해 교육받는다. 본 논문에서는 MPL 국내 운영을 위한 교육·훈련 방안들을 제시하기 위해 ICAO와 국내 항공종사자(조종사)의 자격관리, 국내외 항공사 취업요건, MPL제도 관련 운영현황 등을 확인했다. 또한 국내 MPL 관련 제도적 여건과 국내 항공전문교육기관 및 항공훈련센터, 항공사의 조종사 수급관련 현황, 제도 운영 관련 항공사·훈련생의 관심사항 등의 확인을 통해 국내에서의 운영 가능성을 살펴보았다. 그리고 국내에서 운영하기 위한 방안을 3가지로 나누어 제시했다.

• 항공우주시스템공학회지
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• 제7권3호
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• pp.45-50
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• 2013

This is a research report about the method of how to maintain qualification of certification flight test crews. KCA(Korea Certification Agency) have completed the KC-100 airplane certification flight tests which is the first time experienced flight tests operation. After the certification flight test, it has been found that annual flying time requirement of 100 hours to the certification flight test pilot is too strict, and other several requirements to maintain the qualification of the certification test crew such as aircraft certification introduction training, initial flight test pilot and flight test engineer certification training, crew resource management training, aviation physiology training, and survival training was difficult to implement in Korean civil aviation environments. In this study, it was suggested that 30 hours of flying time for maintaining certification flight test pilot qualification could be applied to contribute for safe operation of certification flight test and the other training requirements of the certification flight test crew could be fulfilled using self made training courses, existing FAA training courses and Korean Air Force training resources. Therefore, it is recommended that the regulation of maintaining the certification flight test crew qualification should be refined to implement the requirement practically.

• 산경연구논집
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• 제15권9호
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• pp.11-19
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• 2024

Purpose: This study analyzes how cabin crew service quality influences customer loyalty in the aviation industry. Specifically, it examines how the reliability, professionalism, and authenticity of cabin crew services affect cognitive loyalty and whether such effects affect emotional loyalty. Design and methodology: We surveyed passengers who had used aviation services in the past year. Structural equation modelling was used to test our hypotheses. To test model fit and assess reliability, validity was developed for the measurement items of each variable. Findings: The results support all four hypotheses. Reliability, professionalism, and authenticity of cabin crew services positively influence cognitive loyalty. Furthermore, cognitive loyalty significantly and positively affects emotional loyalty. These findings highlight the crucial role of cabin crew in fostering both rational preference and emotional attachment among passengers. Conclusions: This study provides insights into developing customer loyalty in the aviation industry. It demonstrates the need to invest in cabin crew training, which ultimately affects all three service quality dimensions. It also indicates that carriers can consider cognitive loyalty as a gateway to emotional loyalty and should pursue strategies accordingly. These results provide airlines with practical implications for improving customer loyalty and furthering their competitive advantage in the industry.

• 한국안전학회지
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• 제34권6호
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• pp.76-87
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• 2019

This study was conducted to check the cabin crew's safety perception in relation to the airline's safety climate and cabin crew's safety action and to verify that the safety perception's mediation effects. The results of the study confirmed that all three factors of the safety climate have a significant impact on safety perception, and among them, safety practice is the most significant. Accordingly, Airlines need to establish a community that enables real-time information exchange for air accidents so that the cabin crew can present real-time examples of safety-related accidents. In addition, it will be necessary to work with external safety agencies to form an active attitude for the establishment of safety procedures in order to prevent recurrence of safety problems while considering the causes of such incidents internally in the event of an airline safety accident. In addition, it was confirmed that safety training was the most significant factor to safety action, among which all three elements of the safety climate had a significant effect on safety action. Therefore, airlines need to expand practical training on aircraft to full-scale safety training to build an immediate resolution for cabin crews in the event of an air accident. In addition, safety training should be established to encourage collaboration among aviation safety-related personnel to participate in safety training together to address aviation safety from a diverse point of view. Safety perception was has a significant effect on safe action. Therefore, airlines should reinforce the airline's safety management system by checking the status of the cabin crew's safety perception extending the level of punishment to the scope of retirement or disqualification to establish a firm awareness of safety. Finally, the safety perception has demonstrated partial mediation effects in relation to the safety climate and safety action. Therefore, the airline needs to improve the duties of the cabin crew that interferes with cabin safety duties. In addition, airlines should utilize advertisements emphasizing that safety is first.