• 한국산업정보학회논문지
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• 제23권1호
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• pp.123-142
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• 2018

본 연구는 고객에게 다양한 서비스를 제공해야하는 접점직원의 민첩성을 제고하기 위해 필요한 IT 기술 즉, 행동유도시스템의 촉진요인과 결과요인을 확인하고자 한다. 이를 위해 변화준비성, 행동유도시스템, 민첩성 및 성과의 개념을 정립하고 또한 이들 간의 관계를 이론적 및 실증적으로 검증하여 서비스기업에서 IT 기술을 이용한 경쟁력 강화에 필요한 전략적 시사점을 도출하였다. 행동 유도시스템을 사용하는 접점직원 419명을 대상으로 Amos 23.0을 사용하여 분석한 결과 첫째, 변화준비성의 기술, 조직, 환경요인은 행동유도시스템에 모두 유의한 영향을 미치는 것으로 나타났다. 둘째, 행동유도시스템은 민첩성과 성과에 모두 유의한 영향을 주는 것으로 나타났다. 셋째, 민첩성은 성과에 유의한 성과를 주는 것으로 나타났다. 넷째, 업무불확실성은 행동유도시스템과 민첩성의 관계를 조절하는 것으로 밝혀졌지만, 행동유도시스템과 성과와의 관계는 조절하지 못하는 것으로 나타났다. 이러한 결과의 이유와 시사점을 제시하였다.

• 한국실내디자인학회논문집
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• 제17권3호
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• pp.77-85
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• 2008

The purpose of this study is to examine how the floor heating system is affecting to users in childeren's libraries. This study included the method that extracts the affordance of the floor heating system, after surveyed using behavior in children's libraries and referred to J. J. Gibson's affordance and surface concepts. As the positive affordance, it was grasped that the floor heating system promotes social relationships and affords various surfaces for library using, but also as the negative affordance, that hinders users in the public usings and the behaviors for reference and using. The behaviors of these various characters can be regarded as life behaviors resulted from the sitting life style and the natural using behavior can give to children emotional rest and autonomous reading experience. For the function as the children's library, the learning of sociality in the public building and the various reading space, the space planning of children's library should be done after the positive and negative affordances extracted from this study are reflected. The guidelines for space planning are summarized as the followings: the layout of book furniture, the shoe chest and the space around that, the furniture hight and children's eye level, and the practical using of the table for sitting life style.

• 한국IT서비스학회지
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• 제22권6호
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• pp.55-70
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• 2023

This study conducted a fuzzy set qualitative comparative analysis study on culture and arts information portals to ensure practical and universal use and activation of culture and arts information portals. The capabilities and influence of affordances and system literacy according to user experience regarding accessibility to cultural arts information portals are as follows. First, physical affordances in the culture and arts information portal were key conditions for the culture and arts information portal user experience regarding system accessibility, system understandability, system usability, system usability, and system literacy. Second, the functional affordance of the user experience in the cultural arts information portal was relatively low and unimportant, and when the functional affordance was low, the user's system accessibility, system understanding, system usefulness, system usability, and system literacy were increased. Third, if the user's functional affordance and sensory affordance are low in the culture and arts information portal, the system accessibility, system understanding, system usability, and system literacy of the culture and arts information portal users are increased. Fourth, cultural arts information portals must build an innovative system with a systematic approach appropriate for the user base by linking system literacy capabilities with a focus on physical affordances.

• 한국멀티미디어학회논문지
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• 제25권2호
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• pp.390-397
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• 2022

Affordance is a kind of mental physiology, used by psychologist Donald A. Norman as a design idea, defined as "the property that something can directly and essentially provide something to a person or animal". This idea of returning to the essence and providing properties intuitively has a new guiding effect on product design. The purpose of this thesis is to take the theory of affordance as the basis of design concept, and redesign the shape of desktop lamps in small home appliances, so as to optimize the product shape. A product styling design method based on the concept of affordance is established through four major classifications of affordance, and a styling design scheme is completed using a tabletop luminaire in small home appliances as an example, and then a product styling design evaluation system is used to evaluate the new tabletop luminaire styling design scheme and the existing styling, and the evaluation results are analyzed. Finally, it is concluded that a new product styling design method based on affordance is constructed, and the feasibility and effectiveness of this method are verified, which provides ideas and theoretical basis for product styling design.

• 한국실내디자인학회논문집
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• 제22권4호
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• pp.158-166
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• 2013

The purpose of this study is to suggest a direction for eco-friendly healing space design for healthcare facilities in the future. Theoretical review and case study on the concept of sustainable design, spatial expression and behavioral affordance were used as research method. Through these reviews, the 3 elements of the total healing environment -physical, psychological and social- have correspondence with elements of spatial expression; Refuge, Flow, Prospect and Void. And these are related to the eight kinds of Behavioral affordance which are subdivided into WORK&STUDY, REST, CIRCULATION, VISUAL SEQUENCE, SOCIAL EXCHANGE, REFRESHMENT, COMMUNITY and MEDITATION. And the concept of sustainable design consists of 6 principles ; Natural system, People, Place, The cycle of life, Energy & natural resources and Process. Through correlation analysis of behavioral affordance and 6 principles, the result of this study presents that the physical elements of the total healing space was mainly associated with the principles of people, place and the cycle of life. Psychological element was related to principle of natural system, human, place and process. And social element was associated with the principles of human, place and process. According to this analysis, the case study of four low-rise eco-friendly medical facilities was undertaken. Sustainability was evaluated in total healing environmental through this case study.

• 컴퓨터교육학회논문지
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• 제20권6호
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• pp.71-81
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• 2017

본 연구의 목적은 기초학력 진단-보정 시스템을 사용자 친화적인 시스템으로 활용 보급될 수 있도록 학생의 관점에서 어포던스(행동유도성)의 문제점을 파악하고 이를 개선하는데 있다. 이를 위해 본 시스템을 사용하는 초등학교 4학년~중학교 3학년 총 6명을 대상으로 사용자 테스팅을 수행하여 Hartson의 3가지 어포던스 관점에서 사용성 문제점을 살펴보고, 개선된 프로토타입을 도출하였다. 또한, 휴리스틱 평가를 통해 개선안을 평가해 봄으로써 최종 프로토타입을 제안하였다. 본 연구는 교육 시스템의 사용성 개선을 위해 3가지 어포던스 관점에서 평가를 수행함으로써 사용성 문제점을 개선하는 방법에 대한 시사점을 제공하였다는데 의의가 있다. 시험 문제 제시 방법, 시험 점수 등 시스템의 주요 과업과 연결된 심각한 사용성 문제로 어포던스의 개선을 통해 오프라인(실세계)과 동일한 환경에서 시험이 시행될 수 있도록 함으로써 교육적 효과를 높일 수 있도록 기여하였다는데 본 연구의 의의가 있다.

• 한국의류산업학회지
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• 제24권3호
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• pp.303-314
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• 2022

This study examined the impact of the social features (identification, interaction, information value) and technical features (visibility affordance, metavoicing affordance, social connecting affordance) in live commerce on consumers' attachment, which in turn affects consumers' continued intent to watch live commerce and intent to purchase from the platform. Consumers' attachment was represented by emotional attachment to the live shopping streamer and functional dependence on live commerce. Furthermore, this study investigated the effect of attachment on continuous watching intention and purchase intention. Using a web-based survey and consumers in their 20s and 30s (average age: 30.32) as a sample, this study collected 274 usable responses. The results showed that among the live commerce social system constructs, identification and interaction positively affected emotional attachment to the live commerce streamer. Among the live commerce technical system constructs, visibility affordance and social connecting affordance positively influenced functional dependence on live commerce. Both emotional attachment to the live streamer and functional dependence on live commerce were positively related to a continued intent to watch, which influenced the intent to purchase. This study empirically investigated live commerce based on the socio-technical systems framework and confirmed that both social and technical factors have a significant effect on consumers. This study also identified the impact of live commerce on consumers' attitudes through attachment theory. In addition, it has proved the antecedents and effect of continuous watching of live commerce on purchase behavior by focusing on continuous watching intention where less attention was paid in live commerce research.

• 대한산업공학회지
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• 제41권1호
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• pp.34-42
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• 2015

Modeling and control of human-involved manufacturing systems poses a huge challenge on how to model all possible interactions among system components within the time and space dimensions. As the manufacturing environment are getting complicated, the importance of human in the manufacturing system is getting more and more spotlighted to incorporate the manufacturing flexibility. This paper presents a formal modeling methodology of affordance-based MPSG (Message-based Part State Graph) for a human-machine collaboration system incorporating supervisory control scheme for flexible manufacturing systems in automotive industry. Basically, we intend to extend the existing model of affordance-based MPSG to the real industrial application of humanmachine cooperative environments. The suggested extension with the real industrial example is illustrated in three steps; first, the manufacturing process and relevant data are analyzed in perspectives of MABA-MABA and the supervisory control; second, the manufacturing processes and task allocation between human and machine are mapped onto the concept of MABA-MABA; and the last, the affordance-based MPSG of humanmachine collaboration for the manufacturing process is presented with UMLs for verification.

• 컴퓨터교육학회논문지
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• 제17권5호
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• pp.25-34
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• 2014

본 연구의 목적은 박물관 교육 모바일 어플리케이션의 원활한 사용과 행동유도성을 위해 Norman(1998)이 제시한 물리적, 인지적 어포던스로 나눠 어포던스의 문제점을 개선하고자 하는데 있다. 이를 위해 박물관에 G과학관 교육 모바일 기기 애플리케이션을 선정하여 관찰 및 면담, 생각 소리내어 말하기 프로토콜을 통해 어포던스의 문제점을 분석하고 개선하였다. 본 연구는 박물관 교육 모바일 시스템을 사용하는 학습자의 입장에서 어포던스 문제점을 살펴보고 실질적인 개선을 통해 학습자가 인터페이스가 제공되는 정보를 지각하고 이해할 수 있도록 설계되어 학습자가 낯선 박물관 모바일 환경에서도 학습자가 바로 적절한 행동을 유도하게 될 것이다. 또한 학습자들이 박물관 콘텐츠를 직접 조작하고 상호작용하는 학습 체험을 경험하여 탐구적 활동을 촉발하고 의미 있는 학습과 연결될 수 있을 것이다.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2017년도 추계학술대회
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• pp.248-248
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• 2017