• 제목/요약/키워드: Adoption of Technology

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정보시스템 사용과 성과에 있어서 자발성의 조절효과에 관한 연구 (A Study on the Moderating Effect of Perceived Voluntariness in the Organizational Information System Usage and Performance)

  • 이승창;이호근;정창욱;정남호;서응교
    • Asia pacific journal of information systems
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    • 제19권2호
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    • pp.195-221
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    • 2009
  • According to an industry report, a large number of organizations have invested in Organizational Information System(OIS) in the past few years. Several research results indicate that successful investments in OIS lead to productivity enhancement, while failed ones result in undesirable consequences such as financial losses and dissatisfaction among employees. In spite of huge investments, however, many organizations have failed in achieving the hoped-for returns from OIS. Thus, understanding user acceptance, adoption, and usage of new IS(Information Systems) is an important issue for IS practitioners. Indeed, study of the user acceptance of new information system has been one of the most important research topics in the contemporary IS literature. Several theoretical models are tested to examine 'user acceptance' and 'usage behavior' in IS context. While many research models incorporate 'ease of use' or 'usefulness' as important factors in explaining user acceptance, Technology Acceptance Model(TAM) has been one of the most widely applied models in user acceptance and usage behavior. Even in recent IS studies that employ theories of innovation diffusion in the area of IS implementation, a major focus has been on the user's perception of information technologies. In this research, we study 'voluntariness' as an important factor in IS acceptance by users. Voluntariness is defined as "the degree to which the use of the innovation is perceived as being voluntary, or of free will" When examining the diffusion of accepting OIS, a thoughtful consideration should be given to 'perceived voluntariness.' Current article has following research questions: 1) What models are appropriate to explain the success of OIS? and 2) How does the 'voluntariness' affect the success of OIS? In order to answer these questions, a research model is proposed to describe the detailed nature of association among three independent variables (IT usage level, task interdependency, and organizational support), a mediating variable (IS usage), a dependent variable (perceived performance), and a moderating variable(perceived voluntariness). The central claim of this article is that organizations hardly realize expected returns from OIS investments unless perceived voluntariness is effectively managed after operating OIS. As an example of OIS in this study we have selected the Intranet of Republic of Korea Air Force (ROKAF). ROKAF has implemented the Intranet in an attempt to improve communication and coordination within the organization. To test our research model and hypotheses, survey questionnaires were first sent out to 400 Intranet users. With the assistance of ROKAF, Intranet users were initially identified among its members, and subjects were randomly drawn from the pool. 377 survey responses were finally returned. The unit of measurement and analysis in this research is a personal level. Path analysis based on structural equation modeling was used to test research hypotheses. Construct validity represents accordance between the theoretical base concept of constructs and its measurement items. Tests for the reliability and discriminant validity are accepted, thus verifying our survey instrument. In this research, we have proposed a conceptual framework to highlight the importance of perceived voluntariness after organization deploys OIS. The results of our analysis present several key finding. First, all three independent variables (IT usage level, task interdependency, and organizational support) have significant effects on IS usage, which will eventually improve performance. Thus, IS usage plays a mediating role between antecedent variables (IT usage level. task interdependency, and organizational support) and performance improvement. Second, the effect of the task dependency was the highest for IS usage among the three antecedent variables. This is highly plausible since one of the Intranet's major capabilities is to facilitate communication among members within an organization. Accordingly, we conclude that the higher the task dependency, the higher Intranet usage. The effect of user's IT usage level was the second, while the effect of the organizational support was the third. Finally, the perceived voluntariness plays a pivotal role in enhancing perceived performance in personal level after launching the Intranet. Relationships among investigated variables were significantly different between groups with a high level and a low level of voluntariness. The impact of the Intranet usage on the performance was greater in the higher level voluntariness group than in the lower one. For the lower level voluntariness group, the user's IT usage had the highest effect on the Intranet usage among the three antecedent variables. In short, our study suggests that the higher the perceived voluntariness is the more IS usage will be. Perceived voluntariness was found to have a moderating effect on the relationships among user IT usage level, task interdependency, IS usage, and perceived performance, supporting all the hypotheses on the moderating effect. Most of all, user IT usage level has the strongest influence on IS usage, indicating that users with superior IT usage are more likely to enjoy a high level of perceived performance.

인터넷 커뮤니티에서 사용자 참여가 밀착도와 지속적 이용의도에 미치는 영향 (A Study on the Effects of User Participation on Stickiness and Continued Use on Internet Community)

  • 고미현;권순동
    • Asia pacific journal of information systems
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    • 제18권2호
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    • pp.41-72
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    • 2008
  • The purpose of this study is the investigation of the effects of user participation, network effect, social influence, and usefulness on stickiness and continued use on Internet communities. In this research, stickiness refers to repeat visit and visit duration to an Internet community. Continued use means the willingness to continue to use an Internet community in the future. Internet community-based companies can earn money through selling the digital contents such as game, music, and avatar, advertizing on internet site, or offering an affiliate marketing. For such money making, stickiness and continued use of Internet users is much more important than the number of Internet users. We tried to answer following three questions. Fist, what is the effects of user participation on stickiness and continued use on Internet communities? Second, by what is user participation formed? Third, are network effect, social influence, and usefulness that was significant at prior research about technology acceptance model(TAM) still significant on internet communities? In this study, user participation, network effect, social influence, and usefulness are independent variables, stickiness is mediating variable, and continued use is dependent variable. Among independent variables, we are focused on user participation. User participation means that Internet user participates in the development of Internet community site (called mini-hompy or blog in Korea). User participation was studied from 1970 to 1997 at the research area of information system. But since 1997 when Internet started to spread to the public, user participation has hardly been studied. Given the importance of user participation at the success of Internet-based companies, it is very meaningful to study the research topic of user participation. To test the proposed model, we used a data set generated from the survey. The survey instrument was designed on the basis of a comprehensive literature review and interviews of experts, and was refined through several rounds of pretests, revisions, and pilot tests. The respondents of survey were the undergraduates and the graduate students who mainly used Internet communities. Data analysis was conducted using 217 respondents(response rate, 97.7 percent). We used structural equation modeling(SEM) implemented in partial least square(PLS). We chose PLS for two reason. First, our model has formative constructs. PLS uses components-based algorithm and can estimated formative constructs. Second, PLS is more appropriate when the research model is in an early stage of development. A review of the literature suggests that empirical tests of user participation is still sparse. The test of model was executed in the order of three research questions. First user participation had the direct effects on stickiness(${\beta}$=0.150, p<0.01) and continued use (${\beta}$=0.119, p<0.05). And user participation, as a partial mediation model, had a indirect effect on continued use mediated through stickiness (${\beta}$=0.007, p<0.05). Second, optional participation and prosuming participation significantly formed user participation. Optional participation, with a path magnitude as high as 0.986 (p<0.001), is a key determinant for the strength of user participation. Third, Network effect (${\beta}$=0.236, p<0.001). social influence (${\beta}$=0.135, p<0.05), and usefulness (${\beta}$=0.343, p<0.001) had directly significant impacts on stickiness. But network effect and social influence, as a full mediation model, had both indirectly significant impacts on continued use mediated through stickiness (${\beta}$=0.11, p<0.001, and ${\beta}$=0.063, p<0.05, respectively). Compared with this result, usefulness, as a partial mediation model, had a direct impact on continued use and a indirect impact on continued use mediated through stickiness. This study has three contributions. First this is the first empirical study showing that user participation is the significant driver of continued use. The researchers of information system have hardly studies user participation since late 1990s. And the researchers of marketing have studied a few lately. Second, this study enhanced the understanding of user participation. Up to recently, user participation has been studied from the bipolar viewpoint of participation v.s non-participation. Also, even the study on participation has been studied from the point of limited optional participation. But, this study proved the existence of prosuming participation to design and produce products or services, besides optional participation. And this study empirically proved that optional participation and prosuming participation were the key determinant for user participation. Third, our study compliments traditional studies of TAM. According prior literature about of TAM, the constructs of network effect, social influence, and usefulness had effects on the technology adoption. This study proved that these constructs still are significant on Internet communities.

토털 아웃소싱 환경 하에서 IT서비스 수준관리(Service Level Management) 프로세스 성숙도가 정보시스템 성공에 미치는 영향에 관한 분석적 사례연구 (The Impact of Service Level Management(SLM) Process Maturity on Information Systems Success in Total Outsourcing: An Analytical Case Study)

  • 조근수;안준모;민형진
    • Asia pacific journal of information systems
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    • 제23권2호
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    • pp.21-39
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    • 2013
  • As the utilization of information technology and the turbulence of technological change increase in organizations, the adoption of IT outsourcing also grows to manage IT resource more effectively and efficiently. In this new way of IT management technique, service level management(SLM) process becomes critical to derive success from the outsourcing in the view of end users in organization. Even though much of the research on service level management or agreement have been done during last decades, the performance of the service level management process have not been evaluated in terms of final objectives of the management efforts or success from the view of end-users. This study explores the relationship between SLM maturity and IT outsourcing success from the users' point of view by a analytical case study in four client organizations under an IT outsourcing vendor, which is a member company of a major Korean conglomerate. For setting up a model for the analysis, previous researches on service level management process maturity and information systems success are reviewed. In particular, information systems success from users' point of view are reviewed based the DeLone and McLean's study, which is argued and accepted as a comprehensively tested model of information systems success currently. The model proposed in this study argues that SLM process maturity influences information systems success, which is evaluated in terms of information quality, systems quality, service quality, and net effect proposed by DeLone and McLean. SLM process maturity can be measured in planning process, implementation process and operation and evaluation process. Instruments for measuring the factors in the proposed constructs of information systems success and SL management process maturity were collected from previous researches and evaluated for securing reliability and validity, utilizing appropriate statistical methods and pilot tests before exploring the case study. Four cases from four different companies under one vendor company were utilized for the analysis. All of the cases had been contracted in SLA(Service Level Agreement) and had implemented ITIL(IT Infrastructure Library), Six Sigma and BSC(Balanced Scored Card) methods since last several years, which means that all the client organizations pursued concerted efforts to acquire quality services from IT outsourcing from the organization and users' point of view. For comparing the differences among the four organizations in IT out-sourcing sucess, T-test and non-parametric analysis have been applied on the data set collected from the organization using survey instruments. The process maturities of planning and implementation phases of SLM are found not to influence on any dimensions of information systems success from users' point of view. It was found that the SLM maturity in the phase of operations and evaluation could influence systems quality only from users' view. This result seems to be quite against the arguments in IT outsourcing practices in the fields, which emphasize usually the importance of planning and implementation processes upfront in IT outsourcing projects. According to after-the-fact observation by an expert in an organization participating in the study, their needs and motivations for outsourcing contracts had been quite familiar already to the vendors as long-term partners under a same conglomerate, so that the maturity in the phases of planning and implementation seems not to be differentiating factors for the success of IT outsourcing. This study will be the foundation for the future research in the area of IT outsourcing management and success, in particular in the service level management. And also, it could guide managers in practice in IT outsourcing management to focus on service level management process in operation and evaluation stage especially for long-term outsourcing contracts under very unique context like Korean IT outsourcing projects. This study has some limitations in generalization because the sample size is small and the context itself is confined in an unique environment. For future exploration, survey based research could be designed and implemented.

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실과 및 기술.가정 교과에서 의생활 교육내용의 적정성에 대한 교사의 인식 (Teachers' Recognition on the Optimization of the Educational Contents of Clothing and Textiles in Practical Arts or Technology.Home Economics)

  • 백성희;한영숙;이혜자
    • 한국가정과교육학회지
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    • 제18권3호
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    • pp.97-117
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    • 2006
  • 본 연구의 목적은 제7차 교육과정에서 초, 중, 고등학교 실과(기술 가정) 담당 교사가 인식하고 있는 의생활 교육의 실태와 실과(기술 가정) 교과서의 의생활 교육내용의 적정성을 알아보는 데 있다. 연구 자료는 전국에서 초등학교, 중학교. 고등학교 실과 및 기술 가정교과의 의생활 영역을 지도하고 있는 교사를 대상으로 우편을 통한 설문지로 수집하였으며, 203 3부를 최종 분석에 사용하였다. 자료는 SPSS/WIN 12.0 프로그램을 이용하여 평균. 표준편차, 백분율. t-test. Oneway-ANOVA와 사후검증 Duncan을 실시하였다. 본 연구를 통해 밝혀진 결과를 요약하면 다음과 같다. 첫째, 의생활 실습실 설비 실태는 초등학교의 경우 24%이고 중학교 97%. 고등학교 78% 정도였다. '재봉틀 다루기'가 나오는 초등학교에 75%정도가 재봉틀이 없어 사용하지 못하였다. 둘째. 실과(기술 가정) 의생활 교육내용의 학습량에 대해 50%의 교사들이 적당하다고 하였으며 그 중 초등학교 교사는 '재봉틀 다루기'를, 중학교 교사는 '반바지 만들기'를. 초등학교 교사는 '식탁보와 커튼 만들기'와 '베개커버나 가방 만들기' 등 실습 내용에 대해 학습량이 많다고 인식하였다. 셋째, 실과(기술 가정)의 의생활 교육내용 내용수준에 대해 초등학교 교사들은 전체적으로 보통으로 인식하였는데. 그 중 초등학교 교사의 80%는 '재봉틀 다루기'와 '쿠션이나 방석 만들기'의 내용을 어렵다고 인식하였고, 중학교 교사는 특히 '여러가지 옷감의 종류'와 '반바지 만들기'의 내용을, 고등학교 교사는 '식탁보나 커튼 만들기' 등 실습관련 내용을 어렵다고 하였다. 넷째 실과(기술 가정) 의생활 교육내용의 중요도에 대해 초등학교 교사는 '손바느질의 기초바느질 익히기'와 '손바느질로 주머니 만들기'를 중요하다고 인식하였고 '쿠션이나 방석 만들기'의 중요도를 낮게 인식하고 있었다. 중학교 교사는 '반바지 만들기'를, 고등학교 교사는 '식탁보와 커튼 만들기'와 '베개커버나 가방 만들기'와 같이 실습을 주로 하는 교육내용의 중요도를 낮게 인식하였다. 이상과 같은 연구의 결과를 바탕으로 다음과 같이 제언을 하고자 한다. 초등학교 실과교과에서 의생활 수업을 효과적으로 하기 위해서는 실습실과 재봉틀 등 설비를 반드시 갖추어야 한다. 또한 초등학교 실과 의생활 교육내용요소 중 학습량이 많고. 내용수준이 어려우며, 중요도가 낮다고 인식한 재봉틀 사용에 관한 교육내용은 이수 학년을 이동하거나 삭제 또는 쉽게 재구성하는 방안을 고려해야 할 것이다. 실과(기술 가정) 의생활 교육내용 중 학습량, 내용수준, 중요도에 대해 부정적인 견해가 나타난 것이 주로 실습활동내용이었다. 따라서 의생활 교육내용의 적정화를 위해서는 의생활 실습활동내용을 학생의 활동을 위주로 하여 학생의 생활과 익숙한 경험을 중심으로 구성할 필요가 있다.

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산업조직론을 활용한 부산항 컨테이너 하역산업의 특성 분석 (Analysis of the Characteristics of Container Ports in Busan Port Using Industrial Organization Approach)

  • 고병욱;길광수;이다예
    • 한국항만경제학회지
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    • 제37권3호
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    • pp.117-128
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    • 2021
  • 컨테이너 하역산업에서 장단기 측면에서 이용자(선사 또는 화주)와 공급자(하역업체)가 상생하는 산업생태계가 기능하기 위해서는 컨테이너 하역시장에 알맞은 시장의 다양한 조건이 갖추어질 필요가 있다. 본 논문은 경제학의 산업조직론을 활용해 부산항 컨테이너 하역시장의 여건과 수급 특성을 분석하고 그에 따른 시장성과를 살펴보고 있다. 먼저 산업의 기본조건으로서 수요 및 공급 특성을 분석했다. 수요 특성으로는 1) 물동량의 외생성, 2) 수출입 및 허브 기능 병행, 3) 선사 교섭력 강화, 4) 높은 대체 탄력성, 5) 물동량 증가세 둔화 등이 도출되었다. 공급 특성으로는 1) 공급의 비탄력성, 2) 하역서비스의 동질성, 3) 공급 과잉, 4) 하역기술 고도화, 5) 규모의 경제 및 저장 불가능성, 6) 항만노무공급시장의 경직성, 7) SCM 상의 역할 증대 등이 분석되었다. 다음으로 산업조직론의 대표적 분석방법인 구조-행동-성과(Structure-Conduct-Performance)의 관점에서 분석을 수행했다. 시장 구조 측면에서는 1) 운영사의 규모의 경제 미흡, 2) 높은 진입장벽, 3) 선사의 교섭력 강화, 4) 일시적 요율 인가제 등이 분석되었고, 시장 행동 측면에서는 1) 수출입/환적 화물의 가격차별, 2) 선사의 중장기 터미널 이용 계약, 3) 지속적 장비 투자, 4) 낮은 수준의 운영사 간 협력 등이 도출되었다. 시장 성과 측면에서는 1) 불균등한 운영사 수익성, 2) 수출입 물류비 경감, 3) 첨단기술 도입 지연, 4) 유휴시설 발생 등이 분석되었다. 나아가 시장구조가 시장행동에 영향을 미친다는 사실을 실제 자료를 이용한 회귀분석을 통해 검증했다. 결론에서 미래 중요 어젠다로서 항만 산업정책을 수립/시행하여 국제물류 서비스의 경쟁력을 제고하고 항만 운영사 발전을 통한 국부 및 고용 창출을 도모할 필요가 있음을 제시했다.

국내외 종자산업의 현황과 GSP사업의 역할 (Current status of global seed industry and role of golden seed project in Korea)

  • 신완식
    • Journal of Plant Biotechnology
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    • 제42권2호
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    • pp.71-76
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    • 2015
  • 선진국들은 종자산업을 국가 신성장 동력산업으로 설정하여 정부차원의 지원을 강화하고 있으며, 글로벌 종자기업은 세계의 종자시장을 선점하기 위하여 종자개발분야에 막대한 예산을 투자하고 있으며, 우리나라도 2000년대 후반 들어 국내종자산업 발전을 위한 정책 추진을 통해 종자산업 육성을 위한 토대를 형성하고 있다. 본 논문에서는 국내외 종자시장 현황을 살펴보고 이에 따른 GSP사업의 역할에 대한 전망을 통해 GSP 사업 추진의 효율성을 제고해 보고자 한다. 세계 종자산업은 글로벌 거대 기업의 대형화로 인하여 독점체제를 형성하고 있어 상위 10개 종자기업이 전체 시장의 73%를 점유하고 있는 것으로 나타났다. 종자업체의 대형화는 종자선택에 대한 제약으로 인하여 가격상승을 불러일으키는 부작용을 초래할 것으로 보여진다. 국내 종자시장은 농업생산량 감소로 인하여 정체상태가 유지되고 있으며, 전반적인 국내 농업생산량의 축소에 따른 종자수요 감소로 인하여 국내 종자시장 규모의 정체와 업체의 영세성과 채소, 벼등 일부 특정품목에 대한 육종기술은 세계적인 수준이나 양배추, 파프리카 및 사료작물 등 글로벌 품종의 육종기술이 상대적으로 취약하고 국내 종자기업들의 신규 전문인력 채용은 거의 이루어지지 않고 있으며, 대학 등의 종자관련 전문인력 양성에 대한 인프라가 부족하여 우수한 육종 전문가 양성이 미흡한 실정이다. 따라서 종자산업은 농산업의 핵심으로 국가의 기간산업을 지탱하는 원천 산업으로서 국가정책적으로 우선순위가 매우 높은 만큼 미래성장 산업으로 정부의 지속적인 투자가 뒷받침되어야 할 것이다. 이에 대한 일환으로 GSP 사업을 추진을 2012년부터 야심차게 추진하고 있으며, 수출전략형 종자개발(10개 품목)과 수입대체 종자개발(10품목)을 통해 수출과 국내 종자자급율 확보를 목표로 종자관련 기업체와 대학 및 연구소의 우수한 전문인력이 투입되어 종자개발연구에 매진하고 있다. 우리나라 종자산업의 발전을 위해서는 GSP 사업의 우수한 성과가 반드시 도출되어야 할 것이며, 이를 위해서는 품종개발 단계외에 종자 수출에 대한 별도의 지원 프로그램 추진이 필요하다.

한국 중소기업의 클라우드 컴퓨팅 오피스환경 도입에 따른 확산요인이 업무성과에 미치는 영향 (Cloud Computing Adoption and Job Performance based on Diffusion of Innovation Theory)

  • 김종목;이준관;김형재
    • 국제지역연구
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    • 제21권1호
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    • pp.97-117
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    • 2017
  • 본 연구에서는 한국 중소기업 클라우드 컴퓨팅 사용자, 조직구성원들을 대상으로, 혁신확산이론을 토대로 하여 사용자의 개인적 특성을 추가한 확장된 모형으로, 클라우드 컴퓨팅 오피스환경의 확산요인을 마련한 후, 이에 대한 사용자의 지각이 업무성과에 미치는 영향을 파악하였다. 이를 위해, 중소기업 클라우드 컴퓨팅 오피스환경의 확산요인이 업무성과에 영향을 주는지 분석하고, 클라우드 컴퓨팅 오피스환경 사용자 교육과 지원 서비스에 따른 조절효과를 분석하였다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 클라우드 컴퓨팅 확산요인과 업무효용성의 관계를 검증한 결과, 클라우드 컴퓨팅 확산요인은 업무효용성에 정(+)의 유의한 영향을 미치는 것으로 나타났으며, 업무효용성에 영향을 미치는 클라우드 컴퓨팅 확산요인으로는 시스템사용능력 > 시스템의질 > 정보의질 > 조직의인식 > 시스템사용태도의 순으로 나타났다. 둘째, 클라우드 컴퓨팅 확산요인과 업무능률성의 관계를 검증한 결과, 클라우드 컴퓨팅 확산요인은 업무능률성에 정(+)의 유의한 영향을 미치는 것으로 나타났으며, 업무능률성에 영향을 미치는 클라우드 컴퓨팅 확산요인으로는 시스템사용능력 > 시스템의질 > 정보의질 > 시스템사용태도 > 조직의인식의 순으로 나타났다. 셋째, 클라우드 컴퓨팅 확산요인과 업무생산성의 관계를 검증한 결과, 클라우드 컴퓨팅 확산요인은 업무생산성에 정(+)의 유의한 영향을 미치는 것으로 나타났으며, 업무생산성에 영향을 미치는 클라우드 컴퓨팅 확산요인으로는 정보의질 > 시스템사용태도 > 조직의인식 > 시스템의질 > 시스템사용능력의 순으로 나타났다. 넷째, 클라우드 컴퓨팅 확산요인이 업무성과에 미치는 영향에 있어서 사용자교육 제공여부 및 전산부서 지원서비스 유무의 조절효과를 검증한 결과, 클라우드 컴퓨팅 확산요인은 사용자교육 제공여부와의 상호작용을 통해 업무성과와 유의한 정(+)의 관계를, 전산부서 지원서비스 유무와의 상호작용을 통해 업무성과와 유의한 정(+)의 관계를 보였다.

빅데이터 도입의도에 미치는 영향요인에 관한 연구: 전략적 가치인식과 TOE(Technology Organizational Environment) Framework을 중심으로 (An Empirical Study on the Influencing Factors for Big Data Intented Adoption: Focusing on the Strategic Value Recognition and TOE Framework)

  • 가회광;김진수
    • Asia pacific journal of information systems
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    • 제24권4호
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    • pp.443-472
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    • 2014
  • To survive in the global competitive environment, enterprise should be able to solve various problems and find the optimal solution effectively. The big-data is being perceived as a tool for solving enterprise problems effectively and improve competitiveness with its' various problem solving and advanced predictive capabilities. Due to its remarkable performance, the implementation of big data systems has been increased through many enterprises around the world. Currently the big-data is called the 'crude oil' of the 21st century and is expected to provide competitive superiority. The reason why the big data is in the limelight is because while the conventional IT technology has been falling behind much in its possibility level, the big data has gone beyond the technological possibility and has the advantage of being utilized to create new values such as business optimization and new business creation through analysis of big data. Since the big data has been introduced too hastily without considering the strategic value deduction and achievement obtained through the big data, however, there are difficulties in the strategic value deduction and data utilization that can be gained through big data. According to the survey result of 1,800 IT professionals from 18 countries world wide, the percentage of the corporation where the big data is being utilized well was only 28%, and many of them responded that they are having difficulties in strategic value deduction and operation through big data. The strategic value should be deducted and environment phases like corporate internal and external related regulations and systems should be considered in order to introduce big data, but these factors were not well being reflected. The cause of the failure turned out to be that the big data was introduced by way of the IT trend and surrounding environment, but it was introduced hastily in the situation where the introduction condition was not well arranged. The strategic value which can be obtained through big data should be clearly comprehended and systematic environment analysis is very important about applicability in order to introduce successful big data, but since the corporations are considering only partial achievements and technological phases that can be obtained through big data, the successful introduction is not being made. Previous study shows that most of big data researches are focused on big data concept, cases, and practical suggestions without empirical study. The purpose of this study is provide the theoretically and practically useful implementation framework and strategies of big data systems with conducting comprehensive literature review, finding influencing factors for successful big data systems implementation, and analysing empirical models. To do this, the elements which can affect the introduction intention of big data were deducted by reviewing the information system's successful factors, strategic value perception factors, considering factors for the information system introduction environment and big data related literature in order to comprehend the effect factors when the corporations introduce big data and structured questionnaire was developed. After that, the questionnaire and the statistical analysis were performed with the people in charge of the big data inside the corporations as objects. According to the statistical analysis, it was shown that the strategic value perception factor and the inside-industry environmental factors affected positively the introduction intention of big data. The theoretical, practical and political implications deducted from the study result is as follows. The frist theoretical implication is that this study has proposed theoretically effect factors which affect the introduction intention of big data by reviewing the strategic value perception and environmental factors and big data related precedent studies and proposed the variables and measurement items which were analyzed empirically and verified. This study has meaning in that it has measured the influence of each variable on the introduction intention by verifying the relationship between the independent variables and the dependent variables through structural equation model. Second, this study has defined the independent variable(strategic value perception, environment), dependent variable(introduction intention) and regulatory variable(type of business and corporate size) about big data introduction intention and has arranged theoretical base in studying big data related field empirically afterwards by developing measurement items which has obtained credibility and validity. Third, by verifying the strategic value perception factors and the significance about environmental factors proposed in the conventional precedent studies, this study will be able to give aid to the afterwards empirical study about effect factors on big data introduction. The operational implications are as follows. First, this study has arranged the empirical study base about big data field by investigating the cause and effect relationship about the influence of the strategic value perception factor and environmental factor on the introduction intention and proposing the measurement items which has obtained the justice, credibility and validity etc. Second, this study has proposed the study result that the strategic value perception factor affects positively the big data introduction intention and it has meaning in that the importance of the strategic value perception has been presented. Third, the study has proposed that the corporation which introduces big data should consider the big data introduction through precise analysis about industry's internal environment. Fourth, this study has proposed the point that the size and type of business of the corresponding corporation should be considered in introducing the big data by presenting the difference of the effect factors of big data introduction depending on the size and type of business of the corporation. The political implications are as follows. First, variety of utilization of big data is needed. The strategic value that big data has can be accessed in various ways in the product, service field, productivity field, decision making field etc and can be utilized in all the business fields based on that, but the parts that main domestic corporations are considering are limited to some parts of the products and service fields. Accordingly, in introducing big data, reviewing the phase about utilization in detail and design the big data system in a form which can maximize the utilization rate will be necessary. Second, the study is proposing the burden of the cost of the system introduction, difficulty in utilization in the system and lack of credibility in the supply corporations etc in the big data introduction phase by corporations. Since the world IT corporations are predominating the big data market, the big data introduction of domestic corporations can not but to be dependent on the foreign corporations. When considering that fact, that our country does not have global IT corporations even though it is world powerful IT country, the big data can be thought to be the chance to rear world level corporations. Accordingly, the government shall need to rear star corporations through active political support. Third, the corporations' internal and external professional manpower for the big data introduction and operation lacks. Big data is a system where how valuable data can be deducted utilizing data is more important than the system construction itself. For this, talent who are equipped with academic knowledge and experience in various fields like IT, statistics, strategy and management etc and manpower training should be implemented through systematic education for these talents. This study has arranged theoretical base for empirical studies about big data related fields by comprehending the main variables which affect the big data introduction intention and verifying them and is expected to be able to propose useful guidelines for the corporations and policy developers who are considering big data implementationby analyzing empirically that theoretical base.

정보시스템의 지속적 사용에서 경험의 역할에 대한 분석 (An Analysis of the Roles of Experience in Information System Continuance)

  • 이웅규
    • Asia pacific journal of information systems
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    • 제21권4호
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    • pp.45-62
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    • 2011
  • The notion of information systems (IS) continuance has recently emerged as one of the most important research issues in the field of IS. A great deal of research has been conducted thus far on the basis of theories adapted from various disciplines including consumer behaviors and social psychology, in addition to theories regarding information technology (IT) acceptance. This previous body of knowledge provides a robust research framework that can already account for the determination of IS continuance; however, this research points to other, thus-far-unelucidated determinant factors such as habit, which were not included in traditional IT acceptance frameworks, and also re-emphasizes the importance of emotion-related constructs such as satisfaction in addition to conscious intention with rational beliefs such as usefulness. Experiences should also be considered one of the most important factors determining the characteristics of information system (IS) continuance and the features distinct from those determining IS acceptance, because more experienced users may have more opportunities for IS use, which would allow them more frequent use than would be available to less experienced or non-experienced users. Interestingly, experience has dual features that may contradictorily influence IS use. On one hand, attitudes predicated on direct experience have been shown to predict behavior better than attitudes from indirect experience or without experience; as more information is available, direct experience may render IS use a more salient behavior, and may also make IS use more accessible via memory. Therefore, experience may serve to intensify the relationship between IS use and conscious intention with evaluations, On the other hand, experience may culminate in the formation of habits: greater experience may also imply more frequent performance of the behavior, which may lead to the formation of habits, Hence, like experience, users' activation of an IS may be more dependent on habit-that is, unconscious automatic use without deliberation regarding the IS-and less dependent on conscious intentions, Furthermore, experiences can provide basic information necessary for satisfaction with the use of a specific IS, thus spurring the formation of both conscious intentions and unconscious habits, Whereas IT adoption Is a one-time decision, IS continuance may be a series of users' decisions and evaluations based on satisfaction with IS use. Moreover. habits also cannot be formed without satisfaction, even when a behavior is carried out repeatedly. Thus, experiences also play a critical role in satisfaction, as satisfaction is the consequence of direct experiences of actual behaviors. In particular, emotional experiences such as enjoyment can become as influential on IS use as are utilitarian experiences such as usefulness; this is especially true in light of the modern increase in membership-based hedonic systems - including online games, web-based social network services (SNS), blogs, and portals-all of which attempt to provide users with self-fulfilling value. Therefore, in order to understand more clearly the role of experiences in IS continuance, analysis must be conducted under a research framework that includes intentions, habits, and satisfaction, as experience may not only have duration-based moderating effects on the relationship between both intention and habit and the activation of IS use, but may also have content-based positive effects on satisfaction. This is consistent with the basic assumptions regarding the determining factors in IS continuance as suggested by Oritz de Guinea and Markus: consciousness, emotion, and habit. The principal objective of this study was to explore and assess the effects of experiences in IS continuance, with special consideration given to conscious intentions and unconscious habits, as well as satisfaction. IN service of this goal, along with a review of the relevant literature regarding the effects of experiences and habit on continuous IS use, this study suggested a research model that represents the roles of experience: its moderating role in the relationships of IS continuance with both conscious intention and unconscious habit, and its antecedent role in the development of satisfaction. For the validation of this research model. Korean university student users of 'Cyworld', one of the most influential social network services in South Korea, were surveyed, and the data were analyzed via partial least square (PLS) analysis to assess the implications of this study. In result most hypotheses in our research model were statistically supported with the exception of one. Although one hypothesis was not supported, the study's findings provide us with some important implications. First the role of experience in IS continuance differs from its role in IS acceptance. Second, the use of IS was explained by the dynamic balance between habit and intention. Third, the importance of satisfaction was confirmed from the perspective of IS continuance with experience.

중소기업 환경에서의 합목적적 정보시스템 활용을 위한 최종사용자 피드백 탐색행위의 중요성 (Importance of End User's Feedback Seeking Behavior for Faithful Appropriation of Information Systems in Small and Medium Enterprises)

  • 신영미;이주량;이호근
    • Asia pacific journal of information systems
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    • 제17권4호
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    • pp.61-95
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    • 2007
  • Small-and-medium sized enterprises(SMEs) represent quite a large proportion of the industry as a whole in terms of the number of enterprises or employees. However researches on information system so far have focused on large companies, probably because SMEs were not so active in introducing information systems as larger enterprises. SMEs are now increasingly bringing in information systems such as ERP(Enterprise Resource Planning Systems) and some of the companies already entered the stage of ongoing use. Accordingly, researches should deal with the use of information systems by SME s operating under different conditions from large companies. This study examined factors and mechanism inducing faithful appropriation of information systems, in particular integrative systems such as ERP, in view of individuals` active feedback-seeking behavior. There are three factors expected to affect end users` feedback-seeking behavior for faithful appropriation of information systems. They are management support, peer IT champ support, and IT staff support. The main focus of the study is on how these factors affect feedback-seeking behavior and whether the feedback-seeking behavior plays the role of mediator for realizing faithful appropriation of information systems by end users. To examine the research model and the hypotheses, this study employed an empirical method based on a field survey. The survey used measurements mostly employed and verified by previous researches, while some of the measurements had gone through minor modifications for the purpose of the study. The survey respondents are individual employees of SMEs that have been using ERP for one year or longer. To prevent common method bias, Task-Technology Fit items used as the control variable were made to be answered by different respondents. In total, 127 pairs of valid questionnaires were collected and used for the analysis. The PLS(Partial Least Squares) approach to structural equation modeling(PLS-Graph v.3.0) was used as our data analysis strategy because of its ability to model both formative and reflective latent constructs under small-and medium-size samples. The analysis shows Reliability, Construct Validity and Discriminant Validity are appropriate. The path analysis results are as follows; first, the more there is peer IT champ support, the more the end user is likely to show feedback-seeking behavior(path-coefficient=0.230, t=2.28, p<0.05). In other words, if colleagues proficient in information system use recognize the importance of their help, pass on what they have found to be an effective way of using the system or correct others' misuse, ordinary end users will be able to seek feedback on the faithfulness of their appropriation of information system without hesitation, because they know the convenience of getting help. Second, management support encourages ordinary end users to seek more feedback(path-coefficient=0.271, t=3.06, p<0.01) by affecting the end users' perceived value of feedback(path-coefficient=0.401, t=6.01, p<0.01). Management support is far more influential than other factors that when the management of an SME well understands the benefit of ERP, promotes its faithful appropriation and pays attention to employees' satisfaction with the system, employees will make deliberate efforts for faithful appropriation of the system. However, the third factor, IT staff support was found not to be conducive to feedback-seeking behavior from end users(path-coefficient=0.174, t=1.83). This is partly attributable to the fundamental reason that there is little support for end users from IT staff in SMEs. Even when IT staff provides support, end users may find it less important than that from coworkers more familiar with the end users' job. Meanwhile, the more end users seek feedback and attempt to find ways of faithful appropriation of information systems, the more likely the users will be able to deploy the system according to the purpose the system was originally meant for(path-coefficient=0.35, t=2.88, p<0.01). Finally, the mediation effect analysis confirmed the mediation effect of feedback-seeking behavior. By confirming the mediation effect of feedback-seeking behavior, this study draws attention to the importance of feedback-seeking behavior that has long been overlooked in research about information system use. This study also explores the factors that promote feedback-seeking behavior which in result could affect end user`s faithful appropriation of information systems. In addition, this study provides insight about which inducements or resources SMEs should offer to promote individual users' feedback-seeking behavior when formal and sufficient support from IT staff or an outside information system provider is hardly expected. As the study results show, under the business environment of SMEs, help from skilled colleagues and the management plays a critical role. Therefore, SMEs should seriously consider how to utilize skilled peer information system users, while the management should pay keen attention to end users and support them to make the most of information systems.