• 한국직업건강간호학회지
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• 제25권1호
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• pp.19-28
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• 2016

Purpose: This study was a descriptive research to identify the effects of communication skills, compassion satisfaction, compassion fatigue on burnout among staff of long term care insurance for the elderly in National Health Insurance Services in Korea. Methods: A descriptive cross-sectional design was used. The participants were 191 staffs of long-term care insurance in National Health Insurance Services. Data were collected via mail from the 24 branch offices which were randomly selected among the total of 226 centers of National Health Insurance Corporation. Stamm's professional quality of life (ProQOL) and Communication Skills Test tool were included in questionnaire to detect. SPSS/WIN 20.0 was used to conduct the descriptive statistics, t-test, ANOVA, correlation analysis, and multiple regression. Results: Compassion fatigue had a significant positive effect on burnout, while Compassion satisfaction had a negative effect on burnout. The explained variance for burnout was 69% and compassion fatigue was the most significant factor in burnout among staff of long term care insurance services. Conclusion: The results indicate that the factors influencing staffs' burnout are compassion fatigue, compassion satisfaction, and education level. Therefore, strategies to decrease compassion fatigue and improve compassion satisfaction are needed to decrease burnout for staffs of long-term care insurance in National Health Insurance Services.

• 한국직업건강간호학회지
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• 제29권4호
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• pp.262-272
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• 2020

Purpose: This study aims to investigate the degree of job demand, job resources, burnout, and the organizational commitment of administrative nurses based on the job demands-resources model. Further, it seeks to confirm the influencing factors affecting nurses' burnout and organizational commitment. Methods: The participants were 188 administrative nurses working at hospitals (one tertiary hospital and six general hospitals) located in D City. The collected data were analyzed with IBM SPSS Statistics 23.0 using frequency, percentage, mean, standard deviation, t-tests, ANOVA, Pearson's correlation coefficient, and multiple regression analysis. Results: The influential factors of burnout were role conflict (β=.50), job demand (β=.18), job position (β=-.17, team leaders and above), and social support (β=-.15). The regression model had an explanatory power of 59%. The influential factors of organizational commitment were appropriate rewards (β=.59), job position (β=.15, team leader or above), working department (β=.14, referral center and health screening administration department), and social support (β=.18). The regression model had an explanatory power of 59.5%. Conclusion: The results support the job demands-resources model, and interventions should be developed to decrease job demand and provide sufficient job resources.

• 한국융합학회논문지
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• 제9권11호
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• pp.455-464
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• 2018

본 연구는 국내 사회복지사의 소진에 관한 연구 동향을 살펴보고 추후 이 분야의 연구 방향을 제시하고자 하였다. 1996년에서 2016년 사이에 국내학술 DB에 게재된 사회복지사의 소진에 관한 연구 50편을 대상으로 연구 대상, 연구 주제, 연구방법론의 측면에서 내용분석을 시도하였다. 연구 결과, 공적 기관보다는 민간 사회복지기관에 종사하는 사회복지사를 대상으로 한 연구가 주를 이루었다. 연구의 주제로는 소진관련 위험 및 보호 요인, 소진의 결과, 소진의 기제, 소진의 매개효과 탐색 등이 있었고, 사회복지사의 주관적인 소진경험에 관한 연구도 있었다. 연구방법론 측면에서는 양적연구가 대부분을 차지하고 있는 것으로 나타났다. 본 연구는 사회복지사의 소진에 관한 연구의 주제나 연구방법론이 보다 다양화되어야 할 필요를 시사한다. 본 연구 결과는 국내 사회복지사 소진 관련 연구의 추후 연구 방향을 제시하는 학문적 함의를 가질 것이다.

• 디지털융복합연구
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• 제17권4호
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• pp.219-227
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• 2019

본 연구는 일개 대학생의 우울수준(CES-D: Center for Epidemiologic Studies Depression scale)과 관련된 스트레스 요인들의 융복합적 관련성을 조사하였다. 설문조사는 2018년 11월 12일부터 2018년 12월 14일까지 임의로 선정된 J지역 대학의 재학생 304명에 대하여 무기명 자기기입식 설문지를 사용하였다. 위계적 다중회귀분석 결과, 취업스트레스(CMI: Conell Medical Index)가 높은 군에서, 학업소진(MBI-SS: Maslach Burnout Inventory-Student Survey)이 높은 군에서, 불안(BAI: Beck Anxiety Inventory)이 높은 군에서 우울수준이 높았으며 이들의 설명력은 60.7%이었다. 이상의 연구결과를 볼 때, 대학생의 우울수준을 낮추기 위해서는 취업스트레스를 낮추고, 학업소진을 낮추고, 불안을 낮추는 노력이 필요하다. 이러한 결과는 대학생의 우울수준을 낮추는 학업 상담 및 지도, 취업상담, 및 심리 및 정서적 안정을 위한 다양한 중재 노력에 활용될 수 있다. 추후연구에서는 대학생의 우울수준에 영향을 미치는 융복합적 요인들에 대한 구조모형의 제시 및 분석이 필요하다.

• 의학교육논단
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• 제21권2호
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• pp.73-79
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• 2019

Academic medicine is built from a foundation of education, research, and patient care. Since good patient care results from the application of medical research and continuous education, these three components cannot be separated for medical development to occur. In Korea, many obstacles hinder the achievement of academic medicine, such as an inefficient medical delivery system, limitations of primary care, low insurance prices, and no long-term health care plan. Medical education has changed to outcome-based education, but presented temporal integration status. Governance of healthcare research is not centralized, and Korea is awarded relatively fewer grants than other countries. Medical professors have reached a burnout state due to patient care responsibilities in addition to research and education duties. Many medical systems, including the medical delivery system and insurance problems, may contribute to distrust between doctors and patients. The government is not involved in a long-term health care policy. The multitude of factors mentioned here are hindering the achievement of academic medicine in Korea.

• 벤처창업연구
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• 제10권1호
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• pp.153-165
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• 2015

본 연구는 창업보육센터 종사자(매니저)를 대상으로 감정노동(표면행동, 내면행동)이 직무열의와 직무소진에 어떤 영향을 미치는지, 그리고 직무열의와 직무소진이 이직의도와 고객지향성에 어떠한 영향을 미치는지 확인하고자 한다. 또한 이러한 관계에서 창업보육센터 종사자(매니저) 보상이 조절 역할을 하는지 연구하였다. 연구결과, 감정노동의 표면행동은 직무열의와 직무소진에 영향을 미치지 않는 것으로 나타났고, 내면행동은 직무열의에 긍정적 영향을 미치고, 직무소진에 부정적 영향을 미치는 것으로 나타났다. 직무열의는 이직의도에 부정적, 고객지향성에 긍정적 영향을 미치고, 직무소진은 이직의도에 긍정적, 고객지향성에 부정적 영향을 미치는 것으로 나타났다. 직무열의와 고객지향성 관계에서 창업보육센터 종사자(매니저) 보상이 조절역할을 하는 것으로 확인할 수 있었으며, 이러한 결과를 바탕으로 학문적, 실무적 시사점을 제시하였다.

• 경영과정보연구
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• 제29권1호
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• pp.49-78
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• 2010

본 연구는 과거성공이 성과에 미치는 긍정적 영향과정에서 자아효능감이 매개역할을 하는지를 파악하고 자아효능감이 소진을 감소시키고 몰입을 증가시킴으로써 성과에 매개적 영향을 미치는지를 확인하려고 하였다. 이론적 연구들을 토대로 매개역할에 대한 가설을 세우고 438명의 학생들을 상대로 설문지와 성적을 근거로 얻어진 자료를 토대로 독립변수와 종속변수간의 이론적인 구조방정식의 제안모형을 만들어 대안모형과 비교함으로써 가설을 검증하였다. 본 연구를 위해 구조방정식 이외에도 Sobel test와 경로계수 비교를 위한 Equality test, 쌍대모수비교법 등이 동원되었다. 그 결과 자아효능감이 과거성공과 소진/몰입 사이에서 매개역할을 한다는 사실과 동시에 자아효능감도 성과에 직접적 영향뿐만 아니라 소진과 몰입을 통한 경로를 거친다는 사실도 입증되었다. 특히 자아효능감은 소진의 감소보다는 몰입의 증가라는 긍정적 측면의 역할이 더 강하다는 것도 입증하였다. 동시에 본 연구결과는 그간 부분적으로 연구되어 온 변수간의 상호관계를 하나의 연결모델로 도출했다는 점과 직무요구-자원(JD-R)모형과 자원보존(COR)모형에서 직무자원의 종업원 well-being에 대한 영향 중 부정적 소진의 감소보다 긍정적 몰입의 증가에 의한 영향이 더 크다는 긍정심리학의 주장을 재 입증하는데 공헌하였다.

• 한국직업건강간호학회지
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• 제24권2호
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• pp.114-121
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• 2015

Purpose: The purpose of this study was to assess the psychosocial work environment of hospital nurses to identify influences of psychosocial work environment on stress, depression, sleep disorder, and burnout. Methods: A total of 219 nurses working in one hospital were surveyed by using the Korean version of the Copenhagen Psychosocial Questionnaire (COPSOQ-K) mental health and psychosocial work environment. The impact of the psychosocial work environment on mental health was analyzed using multiple regression. Results: Mental health variables are correlated with each other. The psychosocial work environment variables and mental health variables are mostly correlated. To assess the psychosocial work environment that affects mental health the most, multiple regression was used. Work-family conflict was the most powerful explanation of all the mental health variables. Work pace, social community at work, mutual trust among employees, predictability, and influence were found to be affecting some mental health variables. Conclusion: To improve the mental health of nurses, it is necessary to consider work pace, social community at work, mutual trust among employees, predictability, influence focus on work-family conflict.

• 한국직업건강간호학회지
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• 제22권4호
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• pp.314-323
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• 2013

Purpose: The purpose of this study was to figure out influences of supervisor's and colleague's supports, nursing work environment, ego-resilience, organizational commitment and burnout on turnover intention of nurses working in general hospitals. Methods: The data were collected from 379 nurses working in general hospitals with more than 500 beds in S city from July 1 to August 31, 2012. The collected data were analyzed with independent t-test, one-way ANOVA, Pearson's correlation and Hierarchial regression analysis by using SPSS 19.0. Results: In case the subject was young, with work experience of 1~5 years, single, female and position of general nurse, turnover intention was statistically significantly higher. Turnover intention, supervisor's support, nursing work environment, organizational commitment and ego-resilience showed significantly negative correlations, but burnout showed significantly positive correlations. In case of controlling general characteristics, higher correlational variables with turnover intention accounted for 30.2%. Conclusion: In order to reduce turnover intention of general nurses who showed higher intention with 1~5 years' work experience, situational variables such as organizational commitment and nursing work environment and interpersonal relation variables such as supervisor's support as well as personal variables such as ego-resilience should all be considered.

• 한국직업건강간호학회지
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• 제30권3호
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• pp.110-119
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• 2021

Purpose: The purpose of this study was to explore the factors affecting turnover intention of nurse who work in comprehensive nursing care service wards. Methods: The study design was a cross-sectional study. We recruited participants in 5 general hospitals located in Gyeonggi. Data were collected using structured questionnaires. Data of 150 nurses were included in the final analysis. Multiple regression analysis was used to identify the influencing factors on turnover intention. Results: Work in the thoracic surgery department (β=.158, p=.045), Emotional labor (β=.282, p=.004), occupational stress (β=.222, p=.004), and burnout (β=.249, p=.003) were identified as factors influencing turnover intention. These factors explained 39.1% of the variance of turnover intention. Conclusion: The findings suggest that it is important to reduce emotional labor and occupational stress to reduce turnover intention for nurse in comprehensive nursing care service wards.