• International Journal of Computer Science & Network Security
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• v.24 no.3
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• pp.211-223
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• 2024

Chatbots have become very popular in our times and are used in several fields. The emergence of chatbots has created a new way of communicating between human and computer interaction. A Chatbot also called a "Chatter Robot," or conversational agent CA is a software application that mimics human conversations in its natural format, which contains textual material and oral communication with artificial intelligence AI techniques. Generally, there are two types of chatbots rule-based and smart machine-based. Over the years, several chatbots designed in many languages for serving various fields such as medicine, entertainment, and education. Unfortunately, in the Arabic chatbots area, little work has been done. In this paper, we developed a beneficial tool (chatBot) in the Arabic language which contributes to educating people about the Prophet's biography providing them with useful information by using Natural Language Processing.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.15 no.1
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• pp.56-61
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• 2022

In this paper, we classify and present AI algorithms and natural language processing methods used in chatbots. A framework that can be used to implement a chatbot is also described. A chatbot is a system with a structure that interprets the input string by constructing the user interface in a conversational manner and selects an appropriate answer to the input string from the learned data and outputs it. However, training is required to generate an appropriate set of answers to a question and hardware with considerable computational power is required. Therefore, there is a limit to the practice of not only developing companies but also students learning AI development. Currently, chatbots are replacing the existing traditional tasks, and a practice course to understand and implement the system is required. RNN and Char-CNN are used to increase the accuracy of answering questions by learning unstructured data by applying technologies such as deep learning beyond the level of responding only to standardized data. In order to implement a chatbot, it is necessary to understand such a theory. In addition, the students presented examples of implementation of the entire system by utilizing the methods that can be used for coding education and the platform where existing developers and students can implement chatbots.

• The Journal of Bigdata
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• v.5 no.1
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• pp.139-145
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• 2020

In the era of the 4th Industrial Revolution, the use of information based on AI APIs has a great influence on industry and life. In particular, the use of artificial intelligence data in the medical field will have many changes and effects on society. This paper is to study the necessary components to implement the "Cognitive Health Advisor model (CHA model)" and to implement the "CHA model using chatbot" based on this. It uses the open Cognitive chatbot to analyze and analyze the health status of users changing in their daily lives. The user's health information analyzed by the biometric sensor and chatbot consultation delivers the information to the user through the chatbot. And it implements a cognitive health advisor model that provides educational information for users' health promotion. Through this implementation, it intends to confirm the possibility of future use and to suggest research directions.

• Asia pacific journal of information systems
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• v.33 no.4
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• pp.1058-1092
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• 2023

This study investigates the perception and adoption of ChatGPT (a large language model (LLM)-based chatbot created by OpenAI) among Korean users and assesses its potential as the next disruptive innovation. Drawing on previous literature, the study proposes perceived intelligence and perceived anthropomorphism as key differentiating factors of ChatGPT from earlier AI-based chatbots. Four individual motives (i.e., perceived usefulness, ease of use, enjoyment, and trust) and two societal motives (social influence and AI anxiety) were identified as antecedents of ChatGPT acceptance. A survey was conducted within two Korean online communities related to artificial intelligence, the findings of which confirm that ChatGPT is being used for both utilitarian and hedonic purposes, and that perceived usefulness and enjoyment positively impact the behavioral intention to adopt the chatbot. However, unlike prior expectations, perceived ease-of-use was not shown to exert significant influence on behavioral intention. Moreover, trust was not found to be a significant influencer to behavioral intention, and while social influence played a substantial role in adoption intention and perceived usefulness, AI anxiety did not show a significant effect. The study confirmed that perceived intelligence and perceived anthropomorphism are constructs that influence the individual factors that influence behavioral intention to adopt and highlights the need for future research to deconstruct and explore the factors that make ChatGPT "enjoyable" and "easy to use" and to better understand its potential as a disruptive technology. Service developers and LLM providers are advised to design user-centric applications, focus on user-friendliness, acknowledge that building trust takes time, and recognize the role of social influence in adoption.

• Proceedings of the Korea Information Processing Society Conference
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• 2018.05a
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• pp.449-452
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• 2018

최근 AI 스피커를 비롯한 지능형 비서 서비스들이 빠르게 등장하고 있으며, AI 시장에서도 특히 챗봇 구축이 가장 활발하게 진행되고 있다. 건국봇은 건국대학교 학생들에게 필요한 정보를 제공하는 대화형 서비스이다. 본 논문에서는 대표적인 챗봇 구현 방법인 검색모델과 생성모델의 장단점을 분석하고, 건국봇에 적용한 사례를 소개한다. 궁극적으로, 질의문의 의도를 단어의 가중치를 고려해 추론함으로써 Unknown 추론을 강화하고 의도되지 않은 문장의 처리 관점에서 성능을 향상시키는 방법을 제안한다.

• Journal of Industrial Convergence
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• v.20 no.4
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• pp.23-30
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• 2022

Recently, with the development of artificial intelligence (AI) and deep learning, the importance of conversational artificial intelligence chatbots is being highlighted. In addition, chatbot research is being conducted in various fields. To build a chatbot, it is developed using an open source platform or a commercial platform for ease of development. These chatbot platforms mainly use RNN and application algorithms. The RNN algorithm has the advantages of fast learning speed, ease of monitoring and verification, and good inference performance. In this paper, a method for improving the inference performance of RNNs and applied algorithms was studied. The proposed method used the word group expansion learning technique of key words for each sentence when RNN and applied algorithm were applied. As a result of this study, the RNN, GRU, and LSTM three algorithms with a cyclic structure achieved a minimum of 0.37% and a maximum of 1.25% inference performance improvement. The research results obtained through this study can accelerate the adoption of artificial intelligence chatbots in related industries. In addition, it can contribute to utilizing various RNN application algorithms. In future research, it will be necessary to study the effect of various activation functions on the performance improvement of artificial neural network algorithms.

• Journal of Digital Convergence
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• v.18 no.11
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• pp.215-226
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• 2020

Chatbot is emerging as an important interface window for business. This change is due to the continued development of chatbot-related research from NLP to NLU and NLG. However, the reality is that the methodological study of drawing domain knowledge and developing it into a user-friendly interactive interface is weak in the process of developing chatbot. In this paper, in order to present the process criteria of chatbot development, we applied it to the actual project based on the methodology presented in the previous paper and improved the development methodology. In conclusion, the productivity of the test phase, which is the most important step, was improved by 33.3%, and the number of iterations was reduced to 37.5%. Based on these results, the "3 Phase and 17 Tasks Development Methodology" was presented, which is expected to dramatically improve the trial and error of the chatbot development.

• KIPS Transactions on Computer and Communication Systems
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• v.9 no.11
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• pp.247-249
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• 2020

In the era of the 4th industrial revolution, the demand for convergence between ICT technologies is increasing in various fields. Accordingly, a new term that combines data, network, and artificial intelligence technology, DNA (Data, Network, AI) is in use. and has recently become a hot topic. DNA has various potential technology to be able to develop intelligent application in the real world. Therefore, this paper introduces the reviewed papers on the service image placement mechanism based on the logical fog network, the mobility support scheme based on machine learning for Industrial wireless sensor network, the prediction of the following BCI performance by means of spectral EEG characteristics, the warning classification method based on artificial neural network using topics of source code and natural language processing model for data visualization interaction with chatbot, related on DNA technology.

• Journal of Fashion Business
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• v.27 no.3
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• pp.50-62
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• 2023

The e-commerce fashion market has experienced a remarkable growth, leading to an overwhelming availability of shared information and numerous choices for users. In light of this, chatbots have emerged as a promising technological solution to enhance personalized services in this context. This study aimed to develop user-product attributes for a chatbot-based personalized fashion recommendation service using big data text mining techniques. To accomplish this, over one million consumer reviews from Coupang, an e-commerce platform, were collected and analyzed using frequency analyses to identify the upper-level attributes of users and products. Attribute terms were then assigned to each user-product attribute, including user body shape (body proportion, BMI), user needs (functional, expressive, aesthetic), user TPO (time, place, occasion), product design elements (fit, color, material, detail), product size (label, measurement), and product care (laundry, maintenance). The classification of user-product attributes was found to be applicable to the knowledge graph of the Conversational Path Reasoning model. A testing environment was established to evaluate the usefulness of attributes based on real e-commerce users and purchased product information. This study is significant in proposing a new research methodology in the field of Fashion Informatics for constructing the knowledge base of a chatbot based on text mining analysis. The proposed research methodology is expected to enhance fashion technology and improve personalized fashion recommendation service and user experience with a chatbot in the e-commerce market.

• The Journal of the Convergence on Culture Technology
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• v.10 no.2
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• pp.349-356
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• 2024

By 2025, South Korea is expected to enter an ultra-aged society with the elderly comprising 20.6% of the population. We measured changes in health status before and after by the use of a "Cognition-Emotion Enhancement Chatbot Integrated Product" among Baby Boomer generation women. Fifty participants, proficient in smart device usage and willing to provide data, were selected from health communities in Seoul. After excluding some applicants, 43 Baby Boomer women were analyzed. Results revealed significant differences in post-chatbot use physical activity (43.5.21 ± 1310.39 MET) and depression levels (6.84 ± 3.53). Correlation between the two variables was not statistically significant. The findings suggest specific effects of the chatbot on physical activity and depression, emphasizing the need for future research with diverse health indicators.