• 한국IT서비스학회:학술대회논문집
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• 한국IT서비스학회 2002년도 창립기념 학술대회
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• pp.238-243
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• 2002

With the advancement of information technology and the proliferation of e-Business, CRM has been emerging as a powerful concept or strategy for dealing with customer relationship, though not a new concept. Most CRM applications have been focused on business situation where there are direct channels with customers, as in retailing and banking industry, etc. In this paper, we analyze the case of a manufacturing company where the primary concern lies on indirect channels management, such as selling agencies and distributors. Some issues related to the characteristics of the manufacturing company and the interface with ERP and SCM need to be investigated. Based on the consultation project with L company, we propose a successful CRM implementation strategy and point out some issues in implementing the CRM for a manufacturing company.

• 대한전기학회:학술대회논문집
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• 대한전기학회 1995년도 하계학술대회 논문집 C
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• pp.1341-1343
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• 1995

The maximum transmission voltage in our country is going to change 345kV into 765kV owing to the increase of Electrical Power Demand and power System Stability. Our company is developing 800kV GIS and 765kV Transformer which are main equipments in 765kV substation. This paper describs the specification on 800kV GIS which we prepared for 800kV 8,000A 50kA GIS development. This specification is supported by Public Standards and Data. And, we are designing the 800kV GIS on this specification and drawing up the 800kV GIS layout for type test.

• Management Science and Financial Engineering
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• 제8권2호
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• pp.33-45
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• 2002

This study suggests an approach for determining fleet size for LTL (less -than-truckload) transportation with dynamic demand for on-time supply of the parts between the assembly line in an automobile company and its part suppliers in Korea. The vehicles operated by the transportation trucking companies in Korea in general can be classified into three types depending on the ways how their expenses occur; company -owned truck, mandated truck which is owned by outsider who entrusts the company with its operation, and rented truck (outsourcing) . With the forecasted monthly production data a year, a heuristic algorithm is developed to determine the number of company-owned trucks, mandated trucks, and rented trucks in order to minimize the expected annual operating cost, which is based on the solution technologies used in the aggregate production planning and vehicle routing problem. Finally the algorithm is tested for the problem how the trucking company transports parts for the automobile company.

• 대한전기학회:학술대회논문집
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• 대한전기학회 1993년도 정기총회 및 추계학술대회 논문집 학회본부
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• pp.249-252
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• 1993

On Concerning to the Bushing for the High Voltage Transformer and GCB & GIS which we have imported of all type owing to the insufficiency of internal production facilities and the want of technology, our research team succeeded in the development of the 72.5kV/1200A Gas Bushing for GCB & GIS. We carried out the dimensions & visual tests and the mechanical & electrical tests, and we have got the favorable test-results.

• Journal of Electrical Engineering and Technology
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• 제5권3호
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• pp.400-406
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• 2010

This paper deals with parameter tuning of the Power System Stabilizer (PSS) for 612 MVA thermal power plants in the KEPCO system and its validation in a field test. In this paper, the selection of parameters, such as lead-lag time constants for phase compensation and system gain, is optimized using linear and eigenvalue analyses. This is then verified through the time-domain transient stability analysis. In the next step, the performance of PSS is finally verified by the generator's on-line field test. After the field test, measured and simulated data are also compared to prove the effectiveness of the models used in the simulations.

• 대한안전경영과학회지
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• 제15권4호
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• pp.261-267
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• 2013

In automobile company it is needed to establish the collaborative relationship between the assembly company and the part manufacturing company. In this paper we established the improvement for the procurement logistics and logistics in assembly company and thus we derived the near optimal procurement cycle through the simple EXCEL simulation and the improved inventory management method for H automobile company in CHINA. At this time we adopted the pull manufacturing process instead of push manufacturing process. We resulted that the manufacturing activity of both companies was stabilized and the usage of storage area in assembly company was reduced by 50%, especially it was reduced by 100% in the case of directly delivering the parts to assembly line through the third party logistics company.

• 품질경영학회지
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• 제32권3호
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• pp.94-108
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• 2004

TQM has been applied to the industry area regardless of the size of company. BNQA model should be identically applied to large companies and small & medium-sized company. However, there are many evidences that TQM model should be modified according to the size of company. In this study, we analyzed the practice of TQM in Korean small & medium-sized Company. Also, we tried to give some suggestions for improving the competitiveness of the small & medium-sized company. The result of this study is that leadership, work system, education and strategy development should be improved in domestic companies, and work system, education and strategy deployment should be improved in foreign companies.

• 한국정보시스템학회지:정보시스템연구
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• 제19권3호
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• pp.13-34
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• 2010

As consumers participate in sharing their experiences, they become a powerful information source in online shopping malls. Previous studies have investigated information service in the company-created information perspective and trust in the company perspective. This study extends the perspective of company-consumers to consumers-consumer perspective in information satisfaction and trust. Also, this study suggests loyalty as voluntary behaviors and adds helping behavior to the loyalty. Our results show that information satisfactions influence trust in the information sources such as company and consumers. Moreover, trust in company and trust in consumers influence loyalty differently. While trust in company influences recommending stronger than trust in consumers, trust in consumers influence helping and repurchasing stronger than trust in company.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 1997년도 추계학술대회발표논문집; 홍익대학교, 서울; 1 Nov. 1997
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• pp.117-120
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• 1997

In this paper, we analyze Inventory Strategy of our country middle-small Company which are ordered form large Company which product using JIT(just in time) System. Until now, we have not found a good inventory strategy for middle small Company which such like above. In this paper, we first simply survey product lead time, lot size and safety inventory in continuous product system which idea can be adapted our object. We try to mathematical modelling of product lead time, total inventory cost of bur country middle-small Company. We suggest inventory strategy for middle-small Company.

• 해양환경안전학회지
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• 제8권1호
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• pp.1-14
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• 2002

This paper discusses the analysis of financial ratios of the Korean coastal passenger shipping company 1997 and 2000. Coastal passenger shipping company shows a very high ratio of the fixed-assets because these shipping company own relatively expensive ships. The current debts are composed of short-term borrowings and lease and the ratio of the current debts is rather high considering to the size of shipping company. The equity ratio of passenger shipping company has recently been decreased, but the debt ratio has been increased. Both the profitability and activity ratios have grown worse in recent years. In order to improve the performance of coastal passenger shipping company, they should develop the leisure facilities and good items to attract travellers.