Browse > Article

A Study on Improving the Competitiveness of the Small & Medium-sized Company by TQM Survey  

Lee Jae-Kwan (숭실대학교 경영학부)
Yoo Hanjoo (숭실대학교 경영학부)
Publication Information
Abstract
TQM has been applied to the industry area regardless of the size of company. BNQA model should be identically applied to large companies and small & medium-sized company. However, there are many evidences that TQM model should be modified according to the size of company. In this study, we analyzed the practice of TQM in Korean small & medium-sized Company. Also, we tried to give some suggestions for improving the competitiveness of the small & medium-sized company. The result of this study is that leadership, work system, education and strategy development should be improved in domestic companies, and work system, education and strategy deployment should be improved in foreign companies.
Keywords
Small & Medium-sized Company; BNQA(Baldrige National Quality Award); TQM Model;
Citations & Related Records
연도 인용수 순위
  • Reference
1 김연성 외 4인, '경영품질의 세계기준 -말콤 볼드리지-', 한언, 2003
2 Defense Retreat Reduction Agency, 'CPARS and PPAIS', July 2001
3 Husband & Mandal, 'A Conceptual Model for Quality Intrgrated Management in SME', International Journal of Quality & Reliability Management, 16(7), 1999, pp.699-713   DOI   ScienceOn
4 Tan, K.C., 'A Comparative Study of 16 National Quality Awards', TQM Magazine, 14(3), 2002, pp.165-171   DOI   ScienceOn
5 Tomkovich, John M., 'An Evaluation of The Benefits of Total Quality Management Practices to very Small Businesses: Evidence From Small Accounting Firms', June 1999, Colorado Technical University
6 Wilson, Darry D., 'An Empirical study to test the causal linkages implied in the Malcolm Baldrige National Quality Award', 1997, The Ohio State University
7 Puay, Tan, Xie and Goh, 'A Comparative Study of Nine NQAs', TQM Magazine, 10(1), 1998, pp.30-39   DOI   ScienceOn
8 Heiser, Daniel R., 'The Theory Underlying the Malcolm Baldrige National Quality Award', July 1999, Indiana University
9 Yusof, S.M. & E. Aspinwall, 'A Conceptual Framework for TQM Implementation for SMEs', TQM Magazine, 12(1), 2000, pp.31-36   DOI   ScienceOn
10 Stephens, P.R., 'Small Business and High Performance Management Practices', Ph.D. Dissertation, University of Cincinnati, 2000