• Journal of Advanced Marine Engineering and Technology
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• v.24 no.6
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• pp.24-33
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• 2000

This paper investigates the relationship between J-integral and crack tip opening displacement, ${\delta}_t$ using Gordens results of numerical analysis. Estimation were carried out for several strength levels such as ultimate, flow, yield, ultimate-flow, flow-yield stress to determine the influence of strain hardening and the ratio of crack length to width on the $J-{\delta}_t$ relationship. It was found that for SE(B) specimens, the $J-{\delta}_t$ relationship can be applied to relate J to ${\delta}_t$ as follows $J=m_j{\times}{\sigma}_i{\times}{\delta}_t$ where $m_j=1.27773+0.8307({\alpha}/W)$, ${\sigma}_i:{\sigma}_U$, ${\sigma}_{U-F}={\frac{1}{2}} ({\sigma}_U+{\sigma}_F$), ${\sigma}_F$, ${\sigma}_F}$ $Y=({\sigma}_F+{\sigma}_Y)$, ${\sigma}_Y$

• Journal of Korean Society for Quality Management
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• v.27 no.4
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• pp.266-279
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• 1999

Today, Companies are facing the harsh realities of a competitive environment. This is no time for revolutionary change. Instead, Companies are instituting revolutionary change meant to have impact within a very short time frame. Bold steps are required to lead the industry into a future of improved efficiency and significant productivity gains. GE, as well as Intel, Motorola, and other companies adopted a program called Six Sigma, in order to make fundamental changes in the way the company operated to fulfill customers'expectations. Six sigma reduces the occurrence of defects from a 3 sigma level of 66,800 defects per million to a 6 sigma level-less than 4defects per million. The goals and metrics of the company's Six Sigma process clearly have had a positive effect on customer satisfaction and customer perception of the company.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2012.11a
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• pp.287-289
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• 2012

The building construction industry of Korea was going through difficulties in improving productivity and competitiveness in international market. Therefore we expected to see the improvement in productivity by applying six-sigma based approach to general reinforced concrete construction work. As a result of applying DMAIC method, one of 6 sigma tools, we found that the most effective inspection items are 'Gap of forms' and 'status of clean'. We could see from this case study that the percentage of additional work days has decreased to 37.7% as a result of applying six-sigma based approach to reinforced concrete construction.

• Journal of Korean Institute of Industrial Engineers
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• v.32 no.4
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• pp.358-368
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• 2006

The significance of intellectual property in the knowledge-based society has been increasing and as a result, the patent customer's demand for a top quality patent administration service has increased as well. Therefore, Korean Intellectual Property Office(KIPO) adopted 6 sigma as a tool for KIPO's innovation to improve the quality of patent administration and enhance customer satisfaction. KIPO's steadfast promotion of 6 sigma resulted in many successful outcomes such as improvement of policy and service process from customer's point view, streamlining the administrative procedures, increased work efficiency, capability enhancement of core personnel, and so on. Since 6 sigma has proved itself to be equipped with features suitable for innovation in public sector, it can be used as an extensible innovation tool to meet the challenges in rapidly changing administration environment and to achieve a competitive edge.

• IE interfaces
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• v.20 no.3
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• pp.315-326
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• 2007

The service industry is becoming greater importance in the current economy. The service quality has become an important competitive factor in service industry. Until now, 6 sigma method has well accomplished in manufacturing industry. 6 sigma method has been applied to the service industry to improve service quality, but it has not been reported that 6 sigma method is a successful method for service industry to improve service quality. In this paper, we suggest a MAVIC model to improve service quality. It is a model which is combined with advantages of a SERVQUAL model and 6 sigma method. We has proved its effect with applying a MAVIC model to real service techniques.

• Journal of Korean Society for Quality Management
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• v.34 no.4
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• pp.110-124
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• 2006

There have been various papers about service quality. This article is one of them. This is about the measurement of service quality in the competitive structure between department and discount store. In this paper, we tried to measure the service quality and overall satisfaction by using 6 sigma, degree of combination and top2box which is a little bit different methodology from traditional ones. The data were collected by the internet survey from 1428 and 1605 department and discount store customers respectively. The result shows the different patterns in the each retail industry. Also, there is a significant difference in terms of sigma level in the each retail industry. Finally, we showed the summarized result as the 6 Sigma Portfolio Matrix.

• Journal of Korean Society for Quality Management
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• v.31 no.4
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• pp.81-94
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• 2003

Six sigma is a management innovation strategy which improves all managerial processes in an integrated manner, Six sigma can be applied to every aspect of managerial functions such as marketing, engineering, purchasing, accounting, and so on. Six sigma is trying to solve quality problems from the customer's viewpoint in the scientific manner, thus maximizing profits through the elimination of quality costs. This paper is presented to verify empirically the successful factors of implementing six sigma through the survey of black­belts of Korean firms. The blue­chip companies in Korea and across the world have already adopted Six Sigma, and it is becoming an integral part of the corporate culture of these companies. In conclusion, the most important factors to the success of six sigma are found to be the leadership of top management, and the compensation/ incentive system. The analysis also shows that the important factors are different in terms of both the process type and implementing stage.

• Journal of Applied Reliability
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• v.6 no.3
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• pp.239-254
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• 2006

In this research, first, the effect of Six Sigma activities and business performance will be checked based on case studies involving companies adopting Six Sigma and, secondly, the Six Sigma training effectiveness, Customer Satisfaction and Financial Performance, etc, will be evaluated to find out how related to Six Sigma Implementation. Finally, Six Sigma's Implementation Categories will be analyzed. The method used in this research was to select the research model and research hypothesis based on theoretical studies and the interesting aspects of the recent Six Sigma, along with case studies and research based on actual proof. Case studies and research based on actual proof showed that among 11 companies analyzed, a total of 11 companies obtained good results, and KIs were found to be factors of their success.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.20 no.41
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• pp.135-145
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• 1997

The statistical approach to quality control aims at alerting its user to any variations in the properties of a manufactured product. Motorola developed and pursued a quality management program called six sigma. The goal of six sigma programs is to improve customer satisfaction through reducing and eliminating defects. six sigma uses several statistical measure to characterize defect levels and process capabilities. The upper and lower specification limits are $\pm6\sigma$(sigma) from nominal, and the process mean is centered at nominal. only 0.002PPM are outside specification limits. Cp=2. this is the design target in a six sigma program. This article presents an important tool available for quality control of a production process at the occurrence of defects in manufactured products at view low levels to improve the efficiency of the manufacturing productivity and to satisfy customer through the reduction of defect rates. To understand the consequences of the level of quality on competitive position, a more technical perspective is needed.

• Journal of applied mathematics & informatics
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• v.29 no.5_6
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• pp.1421-1433
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• 2011

In this paper, using a fixed point approach, the generalized Hyeres-Ulam stability of the following quadratic functional equation $f(x+y+z)+f(x+{\sigma}(y))+f(y+{\sigma}(z))+f(x+{\sigma}(z))=3(f(x)+f(y)+f(z))$ will be studied, where f is a function from abelian group G into a quasi-${\beta}$-normed space and ${\sigma}$ is an involution on the group G. Next, we consider its pexiderized equation of the form $f(x+y+z)+f(x+{\sigma}(y))+f(y+{\sigma}(z))+f(x+{\sigma}(z))=g(x)+g(y)+g(z)$ and its generalized Hyeres-Ulam stability.