• Title/Summary/Keyword: 3 Level Service Model

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Development of Model for the Alternative Selection of Port Privatization (항만 민영화 대안 선정을 위한 모형개발)

  • Baek, In-Hum
    • Journal of Fisheries and Marine Sciences Education
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    • v.26 no.6
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    • pp.1442-1450
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    • 2014
  • The aim of this study is to develop a model for the alternative selection in port privatization using Brainstorming, the ISM and AHP methods. For this, 30 detailed attributing factors were identified by both previous studies and port users, Also, 13 attributing evaluation factors were identified by a group of port experts using the brainstorming method. These were made into a model of hierarchical structure with 3 levels, taking 1 goal factor, 5 evaluation factors and 7 alternative factors using the ISM method. The collected date of questionnaires through the AHP method were analyzed with a group of port experts for an empirical analysis. The result of the hierarchical level 2 shows that profitability is the most important factor, followed by public interest, management professionality, service quality and financial soundness. The analysis results of hierarchical level 3 shows that commercialization is the most important factor.

A comparative study on factors of social welfare service utilization between general and low-income group (사회복지서비스 이용에 영향을 미치는 요인 - 일반계층과 저소득층의 비교연구 -)

  • Choi, Seung-ah
    • Korean Journal of Social Welfare Studies
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    • v.40 no.3
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    • pp.213-242
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    • 2009
  • This study examined the factors affecting social welfare service utilization of general group and low-income group. The following influencing variables were selected based on the model developed by Anderson and Newman(1973): predisposing factors, enabling factors, need factors. The result shows that in both group the possibility of service utilization is high in case of having a spouse, more family members, feeling one's health ill, no chronic disease. And service use level is high in case of having no spouse, lower income in general group, higher income in low-income group, more family members, feeling one's health ill, having a chronic disease. In addition, the higher service use level is associated in low-income group with men rather than women, younger age, low education, the unemployed rather than the employed, urban residents, low life satisfaction. These findings provide implications and suggestions that each income group has various characteristics and needs, so it is necessary to provide comprehensive and appropriate services through the investigation for potential service recipients' needs.

An Analysis of Concerns of Primary School Teachers on Transitional Education from Early Childhood Phase to Primary Education (초등학교 입학 초기 적응 교육에 관한 교사들의 관심도 분석)

  • Park, So-Young
    • Journal of Fisheries and Marine Sciences Education
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    • v.23 no.3
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    • pp.533-548
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    • 2011
  • This study examined the concern levels of primary school teachers regarding transitional education from early childhood phase to primary education. Concern Based Adoption Model (CBAM) instrument of Hall and Hord (2006) was used to survey 104 primary school teachers. The results indicated that the majority of respondents' concern level was at 'informational' level (stage 1). And first peak of concern level was at 'unconcerned' level (stage 0). The first-second peak analysis of stage 0 (unconcerned) group indicated that there were 5 types of groups and each had distinguished features. Finally there were statistical differences at the unconcerned stage by in-service training and career of the first-year class. A discussion of the limitations of this study and implications for teacher education programs and operational support systems were suggested.

Cloud Security and Privacy: SAAS, PAAS, and IAAS

  • Bokhari Nabil;Jose Javier Martinez Herraiz
    • International Journal of Computer Science & Network Security
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    • v.24 no.3
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    • pp.23-28
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    • 2024
  • The multi-tenancy and high scalability of the cloud have inspired businesses and organizations across various sectors to adopt and deploy cloud computing. Cloud computing provides cost-effective, reliable, and convenient access to pooled resources, including storage, servers, and networking. Cloud service models, SaaS, PaaS, and IaaS, enable organizations, developers, and end users to access resources, develop and deploy applications, and provide access to pooled computing infrastructure. Despite the benefits, cloud service models are vulnerable to multiple security and privacy attacks and threats. The SaaS layer is on top of the PaaS, and the IaaS is the bottom layer of the model. The software is hosted by a platform offered as a service through an infrastructure provided by a cloud computing provider. The Hypertext Transfer Protocol (HTTP) delivers cloud-based apps through a web browser. The stateless nature of HTTP facilitates session hijacking and related attacks. The Open Web Applications Security Project identifies web apps' most critical security risks as SQL injections, cross-site scripting, sensitive data leakage, lack of functional access control, and broken authentication. The systematic literature review reveals that data security, application-level security, and authentication are the primary security threats in the SaaS model. The recommended solutions to enhance security in SaaS include Elliptic-curve cryptography and Identity-based encryption. Integration and security challenges in PaaS and IaaS can be effectively addressed using well-defined APIs, implementing Service Level Agreements (SLAs), and standard syntax for cloud provisioning.

Cognitive and Affective Trust in IT Consulting Service (IT컨설팅에서 인지적 신뢰와 정서적 신뢰에 관한 연구)

  • Park, Jungi;Cho, Cheulhyun;Kim, Hanbyeol;Lee, Jungwoo
    • Journal of Information Technology Services
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    • v.12 no.3
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    • pp.39-54
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    • 2013
  • IT consulting is becoming a norm rather than exception in this age of smart work and information revolution. As IT consulting is one of the knowledge intensive services requiring high credence on both sides, maintaining a good trustful relationship is critical in sustenance of strategic partnership between business firms and IT service firms. Trust is known to be one of the salient constructs in service relationships. In this study, building from the social psychology literature, trust is conceptualized as two dimensions : cognitive and affective trust. Using two dimensions of trust as mediators, a research model is constructed for IT consulting specific context : relationship continuance intention as the dependent construct while expertise, service performance, reputation, relationship satisfaction and value similarity as antecedents of cognitive and affective trust. 145 data points were collected through a survey of IT service client project managers retrospectively asking their experience with IT consultants. Findings suggest that cognitive trust is associated with perceived level of expertise and service performance while affective trust with relationship satisfaction and value similarity, respectively. Interestingly, the paths from reputation are found to be statistically insignificant towards both dimensions of trust, indicating IT service context would be more practically outcome oriented than any other professional service context. Also, cognitive trust seems to maintain stronger influence on relationship continuance intention as anticipated. Implications and limitations are discussed at the end.

Relationship between the Level of Local Extinction and Total Medical Service Uses (지역소멸수준과 지역의 총 의료이용 간의 관계)

  • Ji-Hae Park;Jae-Hwan Oh;Je-Gu Kang;Yun-Ji Jeong;Kwang-Soo Lee
    • Health Policy and Management
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    • v.33 no.3
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    • pp.253-263
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    • 2023
  • Background: The purpose of this study was to explore the relationship between the local extinction index and total medical service utilization. Methods: A fixed effects model in panel analysis was performed for the 228 administrative districts in Korea. The statistical yearbook on the usage of medical services by region and Korean Statistical Information Service data were used from 2010 to 2019 for analysis. Medical service utilization was represented by the number of visits day, the number of inpatient days, and medical charges. Control variables were selected by using an Anderson model. The local extinction index was calculated using resident registration population data. Results: Descriptive statistics showed that the number of areas at risk of extinction increased from 61 to 95 for the study years. In addition, the number of visits, the number of inpatient days, and medical charges all increased during the study years. After controlling for variables affecting medical service utilization and doing a panel fixed effects model, the result suggested that a one-step increase in the local extinction index was significantly associated with a 12.29% decrease in medical charges of inpatients, a 7.33% decrease in medical charge of outpatient, a 5.21% decrease in the number of inpatient day, and a 5.54% decrease in the number of visits day. Conclusion: This study showed that the higher the region's extinction risks, the higher the region's total medical service utilization. The results of this study suggested that there was a disparity in medical service utilization between areas at risk of extinction and areas not at risk of extinction, so measures should be taken to address this disparity.

Development for Java/RTI Test Suite (Java/RTI를 위한 Test Suite 개발)

  • 이정욱;김용주;김영찬
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2003.05a
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    • pp.749-752
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    • 2003
  • The HLA is defined by three components: (1) Rules, (2) the HLA Interface Specification, and (3) the Object Model Template(OMT). The RTI(Run-Time Infrastructure) software implements the interface specification. It provides services in a manner that is comparable to the way a distributed operating system provides services to applications. A way to test whether is suitable for a standard, and all service was implemented is tested through two phases of processes to verify the RTI which proposed in DMSO. In this paper, we discuss Level One Test Procedures and a method. Confirms whether RTI was implemented in Interface Specification according to Level One Test Procedures appropriately through a test. Develops Test Suite for every each step to test whether a correct command and the expected results are occur.

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oneM2M standard based smart city data model support and FIWARE NGSI interworking (oneM2M 표준 기반 스마트시티 데이터 모델 지원 및 FIWARE NGSI 연동)

  • Jeong, SeungMyeong;Lee, Jiho;Kim, Jaeho
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2018.10a
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    • pp.116-118
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    • 2018
  • This paper introduces oneM2M global IoT standard middleware platform based smart city service data model support and FIWARENGSI interworking for Orion Broker. Also, service data models implementation using flexContainer resource types and FIWARENGSI interworking using the Interworking Framework (TS-0033) from oneM2M Release 3 are also illustrated. In this system, data model element level access (e.g. for subscription/notification feature) is enabled, which is enhancement compared to contentInstance resource type before, and service agnostic FIWARE NGSI interworking is provided over the Interworking Framework for smart city platform data interworking.

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An empirical study on the service quality of uTradeHub though Kano model and customer satisfaction coefficient (Kano 모형과 고객만족계수를 이용한 uTradeHub 서비스 품질에 관한 연구)

  • Song, Sunyok
    • International Commerce and Information Review
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    • v.18 no.4
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    • pp.55-78
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    • 2016
  • In this study, service quality attributes of uTradeHub were classified based on the Kano model, and quality attributes that should be managed in priority to improve the service quality of uTradeHub were investigated using Timko's customer satisfaction coefficient(CSC) and average satisfaction coefficient(ASC). The results of the study are summarized as follows. First, as a result of classifying service quality attributes based on Kano model, 12 one dimensional qualities, 5 must-be qualities, 2 indifferent qualities were deducted, and many quality attributes of uTradeHub service were confirmed to be one dimensional quality to which is needed to be paid attention and paid more detailed attention to enhance service quality. Second, in the analysis result using Timko's customer satisfaction coefficient, "post processing for problems and complaints", "cost reduction", "efficiency of business processing" were ranked in the top of satisfaction coefficient, and they found to be quality attributes that customer satisfaction increases when service quality was satisfied. While, "post processing for problems and complaints", "interaction", "ability to respond promptly when problems occur" were ranked in the top of unsatisfaction coefficient, and they were analysed to be quality attributes that customer complaints increase when service quality was unsatisfied. Third, in the result of analyzing the quality attributes that should be managed in priority to improve the service quality of uTradeHub based on the average satisfaction coefficient(ASC), "post processing for problems and complaints", "cost reduction", "useful information" were ranked in the top 3, and they were classified as quality attributes that the satisfaction level increases more when they are improved than now, but the satisfaction level decreases when they are worsen.

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A Strategic Considerations for Optimization of Physical Distribution in Container Terminal (컨테이너 터미널의 물류체계의 최적화를 위한 전략적 고찰)

  • Yeo, G.T.;Lee, C.Y.
    • Journal of Korean Port Research
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    • v.11 no.2
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    • pp.145-156
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    • 1997
  • The purpose in this study is development of model for the Container Terminals of Pusan Port, First of all, Quantitive and Qualititve factors are characterized which effects on Physical Distribution System in Container Terminals. The System Dynamics method is used to develope the model by using these factor. This model is able to present the timinig of investment in Container Terminals of Pusan Port. Six models are showed by change of parameters in System Dynamics, in this paper. In the model, Five feedback loop were found. Loop 1 : Number of Liners$\rightarrow$Number of Congested ships$\rightarrow$Port's Charges$\rightarrow$Export & Import Cargo Volumes$\rightarrow$Number of Liners$\rightarrow$The will to investment of government$\rightarrow$Length of berth→Number of Liners. Negative loop was acquired. Loop 2 : Port's Charge$\rightarrow$Economic of Port$\rightarrow$The will to Private management$\rightarrow$Efficiency for Port's Operation$\rightarrow$Port's Charges. Positive loop was acquired. Loop 3 : Number of Congested ships$\rightarrow$Planning for future development$\rightarrow$Information Service$\rightarrow$Support service for port's user$\rightarrow$Number of Congested ships. Negative loop was acquired. Loop 4 : Number of Congested ships$\rightarrow$Planning for future development$\rightarrow$Extent of stacking area$\rightarrow$Number of handling equipmint$\rightarrow$Number of Congested ships. Negative loop was acquired. Loop 5 : Export & Import Cargo Volumes$\rightarrow$Number of Liners$\rightarrow$Econmic of Port$\rightarrow$Support service for port's user$\rightarrow$Export & Import Cargo Volumes. Positive loop was acquired. System's level variables were selected as followings ; Number of Liners, Number of Congested ships, Export & Import Carge Volumes, Length of berth, and Port's Charges. As result of simmulation of model, fluctuation of respective year was found in level variables. This fluctuation can be used properly to present timing of investment.

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