• Title/Summary/Keyword: 환자 만족도

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The impact of depression and anxiety on life satisfaction in psychiatric patients : Moderating effect of humor style (정신건강의학과 환자들의 우울 및 불안이 삶의 만족도에 미치는 영향 : 유머양식의 조절효과)

  • Kim, Keun-Hyang;Cho, Young Eun
    • Journal of the Korea Convergence Society
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    • v.7 no.6
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    • pp.125-132
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    • 2016
  • Conventionally, humor has been regarded as an indicator of mental health, but several researchers has proposed that the effects of humor in mental health may be different depending on humor styles. Therefore, further studies about humor style and the effect of humor are worthwhile. In the present study, we shall pay attention to buffering effect of humor on a decline in mental health. we attempted to identify weather the buffering effect of humor is different depending on humor styles in psychiatric patients. For this purpose correlation analysis on humor style, depression, anxiety and life satisfaction were carried out, and hierarchical regression analysis were applied to analyse moderating effect of humor style. Consequently, self-enhancing humor has a significant moderating effect on both depression and anxiety. Whereas, affiliative humor has a significant interactive effect with only depression. The conclusion which can be drawn from this study is that positive humor can work as a protective factor on a decline in mental health, and using self-enhancing humor is effective to increase life satisfaction. It might have a convergent meaning on adaptation that psychiatric patients could have a good adaptation(by using positive humor) in real world.

An Investigation of Selection and Transfer Factors on the Admission of Rehabilitation Hospital (재활병원 입원 시 선택 및 전원 요인 조사)

  • Lee, Jae Hong;Kwon, Won An;Lee, Jin Hwan;Min, Dong Ki
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.6
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    • pp.2819-2827
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    • 2013
  • The purpose of his study was to analyze the environmental and the medical factors of prematurely discharged patients in a rehabilitation hospital. The subjects were 107 inpatients. The data were collected using self-report questionnaire and analyzed using the SPSS Win 19.0 program. In result, Firstly, general selection of hospitals was the 'Recommendation' 35.5%, Environmental dissatisfaction factors are Hospital facilities 37.4%. Hospital choice is the highest 'Acquaintances' 23.4%. Second, the lowest group about professionalism, kindness, and description of explanation on satisfaction in survey is group of care workers for the sick. The highest group is physical and occupational therapist. Third, the satisfaction regarding medical procedures of administrative work, waiting time and medical expenses is the highest normal. Hospital facilities in one of the highest factors in environmental dissatisfaction is can be considered as an element of patient departure because of not much number of nervous special hospitals. Medical dissatisfaction factors is the lowest satisfaction of care worker even if those spend much time. this is the focus leaving hospital. Therefore, factors care workers on service satisfaction and dissatisfaction in analysis and problem solving is considered that the need to find ways to improve the quality of service care workers.

Physical examination patients Satisfaction on the Medical Services of the UGI series (위장조영검사에 대한 검진수검자의 의료서비스 만족도에 관한 연구)

  • Kim, Gyoo-Hyung;Lim, Cheong-Hwan
    • Proceedings of the Korea Contents Association Conference
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    • 2014.11a
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    • pp.231-232
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    • 2014
  • 건강검진을 위해 병원을 내원한 수검자 중 위장조영검사를 선택한 환자를 대상으로 서비스 만족도 개선을 위해 이 연구를 시행하였다. 수검자를 대상으로 설문조사를 시행하였으며, 2014년 5월부터 2개월 동안 검진센터를 방문한 수검자 147명을 교육 전, 2014년 7월부터 2개월 동안 내원한 수검자 164명을 교육 후 대상자로 하였다. 교육 전 대상자에게 불안감, 설명필요, 설명방식, 조영검사만족도 등을 조사하여 이를 바탕으로 동영상을 제작하였으며, 교육 후 대상자에게 제공하여 불안감 변화, 동영상 설명 만족도, 도움정도, 재시청의향 등을 조사하였다. 교육 전 측정한 불안감은 2.62, 설명필요성 2.52, 설명방식은 대상자의 78.2%가 설명안 내동영상을 선택하였으며, 조영검사만족도는 1.55로 낮게 조사되었다. 교육 후 측정한 불안감의 변화는 2.55, 동영상설명만족은 2.80, 도움정도 2.79, 재시청 의향은 2.80으로 높게 측정되었다. 교육 전과 교육 후의 집단간 교차분석에서 불안감, 시청의향, 도움정도, 동영상만족도 등에서 유의하게 측정되었다(p<0.05). 위장조영검사에 대한 동영상 교육과 사전 정보제공이 환자의 불안감을 감소시켰고, 검사만족도는 증가시켰다.

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The Effects of Education and Test Information Provision on Anxiety, Discomfort, and Satisfaction of Patients During Double Contrast Barium Enema (대장 조영검사에 대한 교육 및 검사정보 제공이 환자의 불안, 불편감, 검사 만족도에 미치는 영향)

  • Lee, Kyu-Hum;Lee, Jin-Yong;Lee, Moo-Sik;Bae, Seok-Hwan;Cho, Bum-Sang
    • Journal of radiological science and technology
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    • v.34 no.2
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    • pp.117-122
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    • 2011
  • The purpose of this study was to evaluate the effects of education and test information provision on anxiety, discomfort, and satisfaction of patients during double contrast barium enema. The experiments were conducted from October 11, 2010 to November 5, 2010. Among all patients who visited the hospital to receive colon study in the outpatient radiology clinic of one general hospital located in Seoul, a total of 50 patients fit for selection criteria were divided into an experimental group (25) and a control group (25). After providing education and test information to the experimental group, we evaluated patients' levels of anxiety and discomfort, as well as satisfaction. The experimental group and the control group had different anxiety scores: 3.76 versus 6.04 respectively (P<0.05). In addition, the levels of abdominal pain and anal pain in the experimental group were lower than those of the control group (P<0.05). Lastly, the scores of test satisfaction between two groups were 89.6 and 67.4 respectively (P<0.05). Education and test information provision about the colon study decreased the levels of patients' anxiety and discomfort and increased satisfaction level of the test.

Patients' Functional Satisfaction of Dental Implant Treatment (임플란트 시술에 대한 환자의 기능별 만족도)

  • Lee, Myeong-Ju;Han, Gyeong-Soon;Choi, Jun-Seon
    • Journal of dental hygiene science
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    • v.8 no.2
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    • pp.97-101
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    • 2008
  • This study was aimed to provide basic data which are fairly useful to improve satisfaction level of patients by analyzing factors related to each functional satisfactions of dental implant treatment. The subjects of this study were 120 patients who received implant treatment and analyzed with t-test, one-way ANOVA and pearson's correlation. The results of this study were as follows. 1. Differences of each functional satisfaction according to general characteristics was not reveal statistically significant. 2. A group to got periodic scaling and tooth brushed four or more times a day showed the highest satisfaction of social and esthetic function(p < .05). 3. A group to implantation in premolar area showed the highest satisfaction of masticatory function and a group to implantation in incisor to be high in satisfaction of social and esthetic function, but the differences were not statistically significant 4. A group to got implant treatment at a dental hospital showed the highest satisfaction of both social and esthetic function, and at a general hospital were found lowest(p < .05). 5. Masticatory function, social function, esthetic function, and overall satisfaction were found to be in a positive correlations, and especially, the correlation coefficient between the overall satisfaction and social function was found to be highest(p < .01).

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A study on the personality characteristics of orthognathic surgery patients through the MMPI. (MMPI를 이용한 악교정 수술환자의 인성에 관한 연구)

  • Park, Woo-Kyoung;Park, Je-Uk;Park, Soo-Byoung
    • The korean journal of orthodontics
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    • v.28 no.5 s.70
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    • pp.741-750
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    • 1998
  • This study was designed to evaluate the Personality characteristics of orthognathic surgery patients preoperatively and postoperatively through the MMPI. Comparison was made between the personality characteritics of preoperative and postoperative groups. Motivation for undergoing orthognathic surgery and postoperative satisfaction were examined through the questionnaire. Subjects used in this study consisted of 50 patients under presurgical orthodontic treatment and 22 patients who had received orthognathic surgery. From this study, the results were followings. 1. In preoperative patients group, all T-scores were within the normal range except for K-scale. The T-score of K-scale is 57.7, this showed that these patients underwent some or less stress. 2. In postoperative patients group, all T-scores were within the normal range. 3. Only in K-scale, there was statistically significant increase after surgery (p<0.05). 4. In male patients group, all T-scores were within the normal range except for that of preoperative K-scale. Postoperatively, there were statistically significant increase in K and Hs scales(p<0.05) 5. In female patients group, all T-scores were within the normal range. 6. Motivation for undergoing orthognathic surgery could be divided into 4 categories. esthetic goal($28.2\%$), functional goal($32.1\%$), TMJ problem($9.0\%$), and psychosocial reason($30.7\%$). 7. The degree of postoperative satisfaction was quite high($85.7\%$). $14.3\%$ of all patients were very satisfied, $71.4\%$ were satisfied, $9.5\%$ were neither satisfied or dissatisfied, and $4.8\%$ were very dissatisfied.

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Outcome in Impingement Syndrome of the Shoulder According to Presence of Stiffness (견관절 충돌 증후군 환자에서 강직 여부에 따른 치료 결과)

  • Moon, Gi-Hyuk;Lee, Jae-Wook;Yoo, Moon-Jib;Park, Jin-Young
    • Journal of the Korean Arthroscopy Society
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    • v.8 no.1
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    • pp.45-50
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    • 2004
  • Purpose: The purpose of this study is to compare the outcome of operative results in the impingement syndrome of the shoulder with and without the stiffness. Material and Method: Seventy-six patients who had the impingement syndrome without stiffness were evaluated, and treated with the subacromial decompression and 24 patients who had the impingement syndrome with stiffness, were treated with the subacromial decompression and the manipulation. The average follow-up period was 32 months. Result: The impingement syndrome of the shoulder with stiffness was more severe in the preoperative pain and worse in ASES score than without stiffness. The postoperative pain and ASES score improved in the both group. The satisfactory groups were 67% in the group with stiffness and 80% without stiffness. The satisfactory rate was 83% in the group with stiffness and 93% without stiffness. The satisfactory groups with diabetes were 47% in the group with stiffness and 81% without stiffness. Forward elevation, exeternal rotation at the side and internal rotation improved in both groups postoperatively and there were no statistically significant differences postoperatively External rotation was restricted statistically in the group with stiffness. Conclusion: Although patients may not regain the full range of motion, the technique of manipulation followed by arthroscopic subacromial decompression offers good pain relief and satisfactory functional recovery for the impingement syndrome with stiffness. However preoperative counseling is necessary for the impingement syndrome combined with diabetes and stiffness due to poor out come.

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The Influence of factor on team nursing system (팀간호제에 영향을 미치는 요인분석)

  • Lee, J.R.;Ham, S.W.;Kim, E.Y.
    • Proceedings of the KAIS Fall Conference
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    • 2010.05b
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    • pp.837-840
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    • 2010
  • 본 연구는 급변하는 의료환경에 대비하여 간호의 질 향상 및 증진을 통한 환자 만족도 증진을 위해 간호전달체계를 기능적 간호방법에서 팀간호제 방법으로 전환을 하면서 이에 따른 간호활동 및 직무 만족도를 조사하였다. 간접간호 수행률 조사를 살펴보면 기록간호, 확인업무, 물품관리, 간접소통, 전달 업무 등 모두에서 유의한 차이를 보이지 않았다. 영양간호, 전적인 식사보조 등은 간호직무만족도가 영향을 미치는 것으로 나타났다. 간호사 직무만족도는 어려움이 있을 때 동료나 상사에게 의논하는 것으로 나타났다. 안전간호, 화재예방 등이 영향을 미치는 것으로 나타났다. 간호사 업무성과 병동의 시설과 기구를 적절히 관리한다. 간호사 업무성과, 환자에게 적절한 휴식 및 안정을 위한 간호를 제공하는 것으로 나타났다. 본 연구 결과 간호사들이 역할을 명확히 규명하고 세분화하여 이를 수행하는 직무내용을 명확하게 파악하고 작업표준 지침서를 작성하여 활용한다면 간호사들의 자가 관리 증진은 물론 환자와 보호자에게도 만족감을 높여 줄 수 있는 계기가 될 것이며, 이를 통한 다양한 팀제 운영이 될 것이라 생각된다. 또한, 향후 다양한 업무 개선 활동이 가능할 것이라 생각된다.

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Development of a convergence inpatient medical service patient experience management model using data mining (데이터마이닝을 이용한 융복합 입원 의료서비스 환자경험 관리모형 개발)

  • Yoo, Jin-Yeong
    • Journal of Digital Convergence
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    • v.18 no.6
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    • pp.401-409
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    • 2020
  • The purpose of this study is to develop a convergence inpatient medical service patient experience management model(IMSPEMM) that can help in the management strategy of a medical institution to create a patient-centered medical culture. Using the original data from the 2018 Medical Service Experience Survey, 593 people with medical services inpatient(MSI) over the age of 15 were analyzed. By using the decision tree model, we developed a prediction model for overall satisfaction(OS) with the inpatient medical service experience(IMSE) and the intention to recommend patient experience(RI), and were classified into 4 and 7 types. The accuracy of the model was 68.9% and 78.3%. The OS level of IMSE was the nurse area and the hospital room noise management area, and the RI decision factor was the nurse area. It is significant that the IMSPEMM for MSI was presented and confirmed that the nurse area and the noise management area of the hospital room are important factors for the inpatient experience. It is considered that further research is needed to generalize the IMSPEMM.

Effects of Group Programs on Social Interaction and Satisfaction of Performance Activities in Chronic Stroke (그룹 활동 프로그램이 만성 뇌졸중 환자의 사회적 상호작용과 활동 수행 만족도에 미치는 영향)

  • Hyun, Choi-Ji;Bak, Ah-Ream
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.8
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    • pp.573-581
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    • 2019
  • This study was to investigate the effects of group program on interactions and activity performance and among chronic stroke patients living in the community. This study was performed on 8 chronic stroke patients living in the community for 40 weeks for group program once a week for 60 minutes. group programs consisted of gross motor, fine motor, and cognitive activities that led to interactions among group members. Results were assessed by using the Social Interaction Anxiety Scale(SIAS) and Canadian Occupational Performance Measure(COPM), and evaluation of the task performance and social interaction was conducted. There was statistically significant decrease in social interaction anxiety level of subjects after group program intervention and statistically significant improvement in task performance. In addition, all of the subjects showed positive satisfaction with the program after the intervention. group program provided by the to chronic stroke patients living in the community is a approach that enhances the interacts with the members, task performance of the subjects and helps them design a meaningful life.