• Journal of Distribution Science
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• v.7 no.2
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• pp.45-61
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• 2009

The aims of this paper is to examine the key factor of customer satisfaction in the medical service. Especially service waiting is a significant component of the customer's overall satisfaction with the service process. For this purpose, this study proposed 6 hypotheses as follow : H1 : Waiting cost, affect on perceived service waiting, will be different between patient customer group and health care group. H2 : Controllability of the cause, affect on perceived service waiting, will be different between patient customer group and health care group. H3 : Controllability of the cause affect on perceived service waiting, will be different between patient customer group and health care group. H4 : Waiting environment, affect on perceived service waiting, will be different between patient customer group and health care group. H5 : Transaction importance, affect on perceived service waiting, will be different between patient customer group and health care group. H1 : Waiting cost, Controllability of the cause, Controllability of the cause, Waiting environment, Transaction importance, customer satisfaction will affect on service waiting significantly This study find that 1) Waiting cost and Transaction importance are significant variables to influence customer satisfaction between patient group and health care group. 2) customer satisfaction is very important variables to minimize perceived service waiting.

• The Journal of the Korea Contents Association
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• v.13 no.2
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• pp.198-210
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• 2013

This study investigates the detrimental effect of watching sexual content in three-dimensional (3D) moving pictures. An increasing amount of investment is put especially in 3D adult content to boost their 3D media industries. It is crucial that the effect of sexual contents on viewers be identified. In this experiment, a between-subject design was employed to analyze various effect of sexual content on participants whether they viewed the same stimuli in 3D or in 2D. In particular, the presence scaling was used to evaluate how real the video clip is. In addition, the permissiveness toward sexual behaviors and the level of sexual arousal were measured to examine the different effect of sexual content by dividing two separate groups in 2D and 3D condition. The result shows that those who watched a 3D video clip perceived higher sense of presence compared to those who watched a 2D video clip. Furthermore, subjects in 3D condition reported lower scores of permissive attitude toward sexual behaviors. This confirms that 3D display delivers more visual experience and has an impact on people in terms of perceiving sexual contents and changing their attitudes towards sexual behaviors.

• Journal of Nutrition and Health
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• v.19 no.4
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• pp.233-245
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• 1986

The relationships between nutritional status and psychological functionings in elementart school children were studied using dietary survey, physical and biochemical examinations and psychological measures of both cognitive and personality traits. The results obtained are as follows: (1) Performance of Y school (higher economic class) children on the tests of cognitive functionings, was generally higher than that of B school(lower economic class) children. The means of all anthropornetric measurements were also higher in Y than B school children. (2) Nutrient intakes were found to be positvely correlated with the psychological funtionings of the children to the varing degrees depending on the variables tested. However, the correlations between the physical measures and psychological functionings were low. (3) Most nutrient variables showed positive correlations with body size. (4) The functionings of both cognitive and personality traits are of utmost importance reflecting the positive effects of balanced diet on behavior.

• Journal of Korean Society of Forest Science
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• v.87 no.3
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• pp.415-421
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• 1998

The purpose of this study is to ascertain the local residents' attitudes toward adjacent recreation forest development sites. 20 items of residents' attitudes were designed from previous tourism impact studies. For this study, two recreation forest areas were selected. In 1995, a total of two-hundred and four local residents were interviewed in their villages near the two recreation forests. A 5-point Scale was used to record the answers. Most respondents were concerned about two negative impacts of the recreation forests development : small economic gains for the residents and damage to the local environment. There were significant differences in certain socioeconamic characteristics of the respondents. Specially, significant differences were identified between the variables of income or non-income from visitors and residence length. Results indicate that recreation forests development may not be perceived as positive as hoped by the government. Further research needs to be conducted on the impacts of present and projected recreation forest development at the local level.

• The Journal of the Korea Contents Association
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• v.13 no.10
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• pp.533-546
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• 2013

This study analyzed the contents of online hotel reviews of Benikea hotels. The results were as follows: First, the outstanding customer value were functional value, emotional value, price/value for money and epistemic value, conditional value are next. Social value was not found. Functional value was provoked by the functions of hotel room, room amenities, room view, room cleaness, restaurant service, and hotel staff friendliness as human services. Emotional value was the emotional response to the qualities of hotel's functions. Price/value for money was a perceived value of hotel user by the comparison of what to invest with what to receive. From the results, it can be proposed that hotel should maintain the basic qualities of core functions of hotel.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.20 no.4
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• pp.123-128
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• 2020

Technology in digital video has changed the functions of the digital video field based on various platforms, including streaming, on-demand, interactive, and data-based services. The displays that provide the visual representations of these digital video contents have also been improving with various changes. There is a variety of display screen ratios currently available, with the ratio of the display screen being based on the intended purpose. This study conducted a psychophysics experiment to examine the correlation between colour properties and shape ratio based on the display screen ratio, and then analysed the results. The colours used in the experiment were visual perception-based Munsell colours, and the hue, brightness, and chroma attributes were analysed according to the shape ratio to examine colour properties. The analysis of the results of this study defined the significance of the study as basic data for future studies on colour property changes based on shape ratio, and suggested directions for future studies.

• Culinary science and hospitality research
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• v.16 no.4
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• pp.206-219
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• 2010

The purpose of this study is to manage job stress of foodservice employees effectively by analyzing their job stressors and relationship of job satisfaction and turnover intention. It also analyzed the effects of social support and coping strategies on job stressors. The data for the study were collected through conducting a survey to the employees who work at hotel foodservice departments and buffet restaurants in Busan area. Major suggestions and significances of this study can be outlined as follows: First, it was found that 6 job related stressors(work environment, personal relation, role, task characteristics, career development, individual character). Second, it was revealed that personal relation and career development factors have an effect on employees' job satisfaction and turnover intention. Third, it was illustrated that social support and coping strategies have a moderating effect of job stressors between job satisfaction and turnover intention.

• Journal of Convergence for Information Technology
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• v.7 no.4
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• pp.61-67
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• 2017

The objective of this study is to understand the effects of service-orientation perceived by customers(patients) on relationship commitment and prosocial behavior, in order to suggest the direction necessary to establish the management strategies of small & medium-sized hospitals. The elements of service-orientation were composed of customer treatment, service failure recovery, and service standard suitable for the characteristics of small & medium-sized hospitals. In order to verify if the effects of three sub-factors of service-orientation on relationship commitment would cause prosocial behavior, the path analysis through AMOS was conducted. In the results of study, all the sub-factors of service orientation showed significant results, and also the relationship commitment and prosocial behavior showed significant effects. Based on such results, the implications and future research were suggested.

• Journal of Digital Convergence
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• v.19 no.10
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• pp.133-141
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• 2021

Recently, the elderly who actively use the Internet and digital devices are increasing. This study aims to investigate the effect of the willingness to use technology, digital alienation and experience of assistant who help technology use on life satisfactions of elderly consumers who are considered to be the vulnerable in the use of information technology. A total of 311 elderly consumers over 60 who can utilize information technology were selected as a research sample and data were collected through an online survey. As a result, it was found that elderly consumers have a strong will to utilize information technology independently, perceive a low sense of digital alienation, and receive help from others when using technology. In addition, the lower the perceived digital alienation, the greater the experience of help from others in the use of technology, the higher the elderly consumers' life satisfaction significantly increased. This study is valuable in that it reveals the factors affecting the improvement of life satisfaction of elderly consumers in the high-tech environment and suggests political and practical implications.

• Journal of the Health Care and Life Science
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• v.9 no.1
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• pp.169-178
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• 2021

As a result of the study, it was found that social support affects career maturity. It was confirmed that in order to increase the career maturity of junior college students, it is necessary to understand the interpersonal relationship including information and evaluation of the student environment, effective support, and emotional interest, and it is necessary to find a way to perceive high social support. In the effect of social support on career maturity, career decision self-efficacy was found to have a partial mediating effect. Instructors should support students who have anxiety about their uncertain future so that they can increase their self-esteem and self-efficacy so that they can enhance their career maturity.