• 주택과사람들
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• s.208
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• pp.76-79
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• 2007

부동산 시장이 침체의 늪에 빠져 있지만 복합 단지 개발에 대한 기대감은 상대적으로 높아지고 있다. 동탄 신도시의 메타폴리스, 청주의 지웰시티 등 초고층 주상복합 아파트는 입주민들이 한 곳에서 주거와 쇼핑 외에 여가까지 동시에 추구할 수 있도록 복합 단지로 조성되고 있다. 고급 주거에 호텔, 공연장 등 비즈니스와 문화 시설까지 한데 모은 '복합 단지'는 수도권과 지방 도시들의 면모를 새롭게 변화시키고 있다.

• The Magazine for Energy Service Companies
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• s.7
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• pp.26-29
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• 2000

코리아나호텔은 지난해 11월 절전형 전자식 안정기를 설치하고, 냉난방수 순환펌프를 고효율 펌프로 교체하는 ESCO사업을 진행했다. 이에 앞선 5월에도 기존 백열전구를 삼파장 전구로 교체하여 조명효율을 높인 바 있다. 뿐만 아니라 녹색조명운동을 통한 조명교체사업을 지속적으로 실시하는 등 정부에서 추진하는 에너지절약사업 동참에 앞장서왔다.

• The Magazine of the Society of Air-Conditioning and Refrigerating Engineers of Korea
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• v.32 no.11
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• pp.39-44
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• 2003

소형 열병합발전의 주 도입대상인 호텔, 병원, 오피스빌딩, 오피스텔, 공공건물, 백화점, 쇼핑센터, 관람시설, 아파트, 주상복합아파트 등을 대상으로 단위건물의 월별 에너지부하 및 일별 에너지부하모델을 소개하고자 한다.

• Journal of the Economic Geographical Society of Korea
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• v.14 no.1
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• pp.19-32
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• 2011

This study compares the results of two Importance-Performance Analyses (IPA) on the convention destination images in Korea by meeting and exhibition planners. Meeting and convention planners carefully evaluate convention destinations by considering meeting room facilities, hotel service quality, safety/security, air transportation access and hotel room availability as the most important attributes of a convention destination. On the other hand, night life, exhibition facilities, scenery/sightseeing opportunities, food and lodging costs and restaurant facilities are considered as the least important attributes of a convention destination. The study revealed that convention destination attributes ranking is dynamic and continuous evaluation should be done to determine the current perception of the meeting and exhibition planners. Meeting and exhibition planners' importance grid of the convention attributes is dynamic and changed with the environment and needs of their clientele. In this study it was noted that the ranking for some attributes has dramatically changed.

• The Journal of the Korea Contents Association
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• v.10 no.10
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• pp.429-439
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• 2010

The objective of this study is to show how much it could impact improvement expectation by adopting E-procurement system. Based on literature review, the following hypotheses were proposed: H1; The level of perception for adopting E-procurement system will be different by hotel's grade, the number of hotel rooms, types of Management, the number of employees. H2; Perception for adopting E-procurement system will influence improvement expectation of food material purchasing, beverage material purchasing, Room guest supplies & cleaning supplies, general material purchasing. H2-1, H2-2, H2-3, H2-4; Perception for adopting E-procurement system will differently influence improvement expectation of food material purchasing, beverage material purchasing, Room guest supplies & cleaning supplies, general material purchasing by job level and job performance. As a result, perception for adopting E-procurement system is in proportion to improvement expectation of purchasing and hypotheses related with job level and job performance which are moderating variables were accepted partially.

• Korean Institute of Interior Design Journal
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• v.24 no.6
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• pp.183-191
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• 2015

The servicescape of a hotel means the physical environment in which a service is produced and consumed. The users perceive the quality of the service and their inner response affects their satisfaction or behavior such as repurchase. Servicescape has been addressed mainly in marketing as a strategic element of service marketing research. The aim of this research is to find out which dimensions of servicescape is required in hotel facilities and to identify servicescape of tourist hotel in Seoul. For this study, questionnaire survey with facilities users and site research were used. Servicescape factors were derived cleanliness, convenience, aesthetics and ambience. According to case study, the most significant servicescape need for hotel facilities was cleanliness. Therefore, facility managers must continuously manage the facilities. In terms of convenience, layout of guest bathrooms and furniture was the important indicator of servicescape. Facility aesthetics play an important role as differentiation from competitors. By providing a customized design, customers choose hotels that best satisfy their needs. It is important to recognize that ambience can be controlled to a large extent by facility management.

• Culinary science and hospitality research
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• v.17 no.2
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• pp.35-50
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• 2011

This study aims at conducting an empirical research on customer satisfaction and customer loyalty targeting the customers of public enterprise hotel restaurants in downtown Seoul. It seeks to activate management as a result of customer satisfaction and customer loyalty based on the theoretical background and positive research. The collected data was analyzed in factor, reliability and multiple regression analyses by using the SPSS 12.0 statistical program. As a result of this study, it was shown that product service, employee service, customer management service and facility service all have influenced on customer satisfaction. Finally, the customer satisfaction has an effect on customer loyalty.

• Annual Conference of KIPS
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• 2005.05a
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• pp.615-618
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• 2005

인터넷의 급속한 보급과 사용이 일상화됨에 따라 웹사이트를 이용한 온라인 예약은 이미 다양한 분야(교통시설, 공연티켓예매, 식당예약 등)에서 폭 넓게 이용되고 있다. 본 논문에서는 국내의 특급 호텔 및 특급식당을 운영하는 기업의 온라인 예약 사이트를 중심으로 예약을 직접 수행하는 과정을 통하여 사용자 인터페이스의 평가 및 분석을 실시하고 바람직한 인터넷 예약 사이트의 사용자 인터페이스 설계방법을 제안하는데 목적이 있다. 평가방법으로는 설문 및 모니터링을 통하여 사용성 평가를 실시하였으며 평가결과를 기초로 하여 온라인예약 사이트 구축과 관련한 사용자 인터페이스 설계 시 우선적으로 고려해야 할 사항을 제안하였다.

• 월간 기계설비
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• no.3 s.212
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• pp.50-55
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• 2008

롯데건설(주)은 1959년 창립해 도로, 교량, 항만 등의 대규모 토목공사와 첨단 인텔리전트 빌딩, 호텔, 쇼핑센 터 및 고급 아파트 등의 건축공사를 통해 국가산업 발전과 주거문화 향상에 기여하고 있다. 롯데건설(주)은 잠실 롯데월드를 비롯해 전국에 롯데호텔 · 백화점을 건설하며 테마파크, 관광, 유통시설 건설에 남다른 기술과 노하우를 축적하고 현재 서울, 부산에 100층 이상의 초고층 건물인 제2롯데월드 건설 추진등 수익 다각화를 위해 끝없이 노력하고 있다. 또한 중세 유럽성의 긍정적인 이미지를 아파트 브랜드에 적용, 주택시장의 고급화, 차별화를 선도해왔다. 이런 노력의 결과 롯데건설(주)은 2007년 매출 3조1,608억원, 수주 6억원을 달성했고 올해 매출 3조8,000억원, 수주 8조원을 목표로 정진하고 있다.

• Proceedings of the KSR Conference
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• 2010.06a
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• pp.730-738
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• 2010

In the development of railroad station area, there are many factors about business management, but the interest of railroad users is an important factor as customer satisfaction. It is necessary to have the quality estimation of railroad service, and important factors of service as customer satisfaction aspects can be supply, reliability, convenience, and safety. In this study, primary factors are deduced in the efficiency aspects of railroad station facilities from analyzing relative importance index using AHP(Analytic Hierarchy Process) methods. The most high rank important factor is railroad station user facilities, and the AHP importance index of passenger facilities and elevator facilities for KORAIL personnel and facility users is index. The third of KORAIL personnel is movement facilities, but facility users index is sanitation. And the low important factors of KORAIL personnel and facility users are shown as the platform in passenger facilities, the rest facilities in waiting room, the escalator in going up and coming down facilities, the escalator in movement facilities, the raised letters block in guide facilities, and the parking lot in subsidiary facilities.