• 제목/요약/키워드: 혜택세분화

검색결과 39건 처리시간 0.02초

추구혜택에 의한 유통시장의 시장세분화 : 순차적 접근 (Segmentation by Benefit Sought in Marketing Channel : A Sequential Approach)

  • 이성근;김재욱;이서구
    • 한국유통학회지:유통연구
    • /
    • 제10권3호
    • /
    • pp.87-101
    • /
    • 2005
  • 본 연구에서는 시장세분화의 기준들이 가질 수 있는 다차원적인 특성들을 고려하여 시장 세분화를 순차적으로 접근하였다. 소비자들이 유통형태를 선택할 때 추구하는 해택을 중심으로 순차적 세분화를 분석하기 위하여 서울시내의 20세 이상 55세 미만의 가정주부들이 모집단으로 정의되고, 이 중에서 할당추출방법에 의해 수집된 1000명의 표본이 이용되었다. 애프터서비스 추구혜택 세분시장 이외에 4개의 세분시장을 각 세분시장의 1차 추구혜택변수에 부가된 2차적 혜택변수를 기준으로 군집분석을 실시한 결과, 각 세분시장은 2개의 또 다른 하위세분시장으로 나누어졌다. 끝으로 이러한 결과의 시사점이 논의되고 연구의 한계점과 미래의 연구방향이 제시되었다.

  • PDF

혜택세분화와 인식도에 의한 진의류 브랜드 이미지 연구(I) -진의류에 대한 추구혜택을 기준으로한 소비자 세분화- (Brand Image : Analysis of Domestic Jeans Market through Benefit Segmentation and Perceptual Mapping (I))

  • 최일경;고애란
    • 한국의류학회지
    • /
    • 제19권4호
    • /
    • pp.651-662
    • /
    • 1995
  • The purpose of this study was 1) to find out the benefits sought factors of jeans and to segment the consumer market 2) to analyze Purchase behavior, brand loyalty, and demo- graphic characteristics of benefit segments. The subjects were 350 male and female university students who have purchased at least one of the nine jeans brands selected for this study. For statistical analysis, reliability test, percentage, factor analysis, cluster analysis, x2-test, and analysis of variance were used. The results of this study were as follows; 1. Benefits sought by consumer were found to include four different factors-brand value, individuality, fashionability, and practicality. 2. As a result of subdividing the consumers, three distinctive groups were formed on the basis of benefit factors-individuality.fashion oriented group, brand value oriented group, and practicality oriented group. 3. Brand value oriented group rated the highest in all of following variables number of jeans possessed and purchased annually, brand loyalty, average household income, average monthly allowences, and amount of money spent in purchasing clothes in each season. Individuality - fashion oriented group rated the second.

  • PDF

혜택세분화와 인식도에 의한 인터넷쇼핑몰 이미지 연구 (Analysis of Internet Shopping-Mall Images Through Benefit Segmentation and Perceptual Mapping)

  • 윤서용;진병호;이선경;고애란
    • 대한가정학회지
    • /
    • 제39권10호
    • /
    • pp.55-67
    • /
    • 2001
  • The purpose of this study were 1) to find out the benefits sought factors and segment the customers of internet shopping mall, 2) to find out the store image factors of internet shopping mall, and 3) to analyze the internet shopping mall market using perceptual map of segmented groups. The questionnaires dealing with attribute dimension of internet shopping mall image, benefits sought, and demographic variables were selected from the previous studies or were developed for this study. The data from 319 respondents which were collected through the internet survey site was analyzed by factor analysis, cluster analysis, one-way ANOVA, and $X^2$-test. The results of this study were as follows: 1. Benefit sought by consumer in internet shopping malls was found to include six different factors: assortments of products, search efficiency, brand/fashionability, delivery convenience, promotion service and informativeness. 2. As a result of subdividing the consumers, four distinctive groups were formed on the basis of benefit factors: multi-benefit oriented group, convenience oriented group, brand oriented group and low-benefit oriented group. Demographic traits such as education and income level were proven to significantly differentiate the benefit segments. 3. In the structural components of internet shopping-malls image, product/information, service/convenience and economy were drawn from attribute dimensions. 4. 12 perceptual maps of internet shopping mall image were constructed and each ideal vector were drawn.

  • PDF

의료서비스 경험에 의한 고객세분화와 성과에 관한 연구: 병원-고객 간의 관계혜택을 중심으로 (A Study on the Customer Segmentation and Performance by Medical Service Experience : Focusing on the Relational Benefits)

  • 박귀정
    • 한국융합학회논문지
    • /
    • 제9권9호
    • /
    • pp.371-378
    • /
    • 2018
  • 본 연구는 입원경험이 있는 고객을 대상으로 관계혜택 특성에 따라 고객을 세분화하고 세분고객집단별 의료서비스 성과를 비교하기 위함이다. 연구결과, 관계혜택에 따른 세분집단은 3개의 군집으로 유형화되었으며 각각의 집단은 집단특성을 고려하여 감성적 관계 집단, 연속적 관계 집단, 단속적 관계 집단으로 명명하였다. 먼저 감성적 관계집단은 의료서비스의 관계혜택 중 서비스제공자와 고객 간의 공감, 확신을 중요시하는 집단이며, 연속적 관계 집단은 사회적, 확신적, 경제적 혜택 인식이 가장 높은 집단이며, 단속적 관계 집단은 단순히 거래중심적인 집단으로 나타났다. 다음으로, 세분집단별로 고객만족, 신뢰, 재방문의도 간의 차이를 분석한 결과, 집단별 성과요인들에는 모두 유의한 차이가 있음을 확인하였다. 이는 고객경험에 근거한 관계혜택 집단별로 차별적인 고객 관리전략이 필요함을 시사한다.

관계혜택에 따른 미국 패밀리 레스토랑의 시장세분화에 관한 연구 (A Study on Market Segmentation of American Family Restaurants Based on Relational Benefits)

  • 김현정
    • 한국조리학회지
    • /
    • 제20권4호
    • /
    • pp.266-279
    • /
    • 2014
  • 본 연구는 관계혜택에 따라 패밀리 레스토랑의 시장을 세분화하고 각 세분시장 간의 인구통계학적 특성, 레스토랑 방문행태, 관계의 질, 관계성과에 차이가 있는지를 살펴보는데 그 목적이 있다. 이를 위해 미국 내 패밀리 레스토랑 고객을 대상으로 얻은 총 510부의 자료를 빈도분석, 요인분석, 신뢰도 분석, 군집분석, 다변량 분산분석, 판별분석, 교차분석, 일원배치 분산분석을 통해 분석하였다. 요인분석 결과 확신적, 특별대우, 사회적 혜택 등 세 개의 관계혜택요인을 도출하였으며, 군집분석 결과 관계혜택의 정도에 따라 '높은 관계혜택 소비자,' '중간 관계혜택 소비자,' '낮은 관계혜택 소비자'의 세 개의 세분시장이 도출되었다. 세 개의 세분시장그룹은 연령(p<0.05)과 교육수준(p<0.05)에 차이가 있었다. 또한 관계혜택을 높게 인식하는 소비자일수록 레스토랑의 방문빈도(p<0.001), 관계의 질(p<0.001), 관계성과(p<0.001)가 보다 높게 나타났으며, 그 뒤를 중간 관계혜택 소비자, 낮은 관계혜택 소비자 순으로 높게 인식하는 것으로 나타났다. 결과적으로 패밀리 레스토랑은 높은 관계의 질과 관계성과를 얻기 위해 고객들에게 높은 관계혜택을 제공해야할 것이다. 이에 대한 실무적인 시사점을 제시하였다.

대학생의 운동화 추구혜택 세분화에 따른 구매행동 (Study on purchasing behavior of college students based on benefit segmentation of sneakers)

  • 조아름;박미령
    • 한국의상디자인학회지
    • /
    • 제22권1호
    • /
    • pp.85-96
    • /
    • 2020
  • The purposes of this study were to segment male and female college students on the basis of sneakers' benefits and purchasing behaviors of each market segment. The research method was conducting a survey of 408 male and female college students in Seoul, Gyeonggi-do, Gwangju and Jeollanam-do province. The data were analyzed by Cronbach's α, factor analysis, cluster analysis, χ2 test, ANOVA, and Duncan test. The results were as follows. First, they were segmented into 4 consumer types(positive benefits, economy/ personality, fashion/famous brand pursuit, and an unconcerned group) by the benefit of sneakers. Second, the evaluation criteria of the products were significantly different depending on each sub-group in terms of the type and quality of material, weight, colors, design, brand, elegance, fashion trend, and coordination. In the case of purchasing information, the sources of sneakers showed significant differences according to the sub-group in all factors except for the past shopping experience. All types of stores and styles were significantly different depending on the sub-group. Therefore, the results of this study supported that benefit segmentation in sneakers can be useful as an effective variable for evaluating market segmentation.

스포츠웨어 선택기준 집단의 추구혜택, 국내 및 해외 브랜드에 대한 태도, 스포츠웨어 선호이미지 (Sportswear Evaluative Criteria Segments: Benefits Sought, Attitudes toward Imported and Domestic Brands, and Sportswear Image Preferences)

  • 황진숙
    • 한국의류학회지
    • /
    • 제31권12호
    • /
    • pp.1742-1753
    • /
    • 2007
  • 본 연구는 스포츠웨어 선택기준으로 스포츠웨어 시장을 세분화하고 세분화된 시장간 스포츠웨어 추구 혜택, 국내 및 해외 브랜드에 대한 태도, 스포츠웨어 선호이미지의 차이를 보고자 하였다. 자료수집은 서울에 거주하는 성인남녀를 대상으로 총 773부의 설문지를 통계분석에 사용하였다. 통계는 요인분석, 군집분석, t-test, 카이 검정을 사용하였으며, 자료분석 결과 스포츠웨어 시장은 브랜드/디자인, 기능성 중심의 두 세분시장으로 나누어졌으며 두 세분시장은 스포츠웨어 추구혜택, 국내 및 해외 브랜드에 대한 태도, 스포츠웨어 선호이미지에서 유의한 차이를 나타냈다. 브랜드/디자인을 중요한 선택기준으로 하는 세분시장은 스포츠웨어 추구혜택으로 이성어필/인상향상, 개성, 신분과시를 추구하며 해외 브랜드에 대해 긍정적인 태도를 나타냈고, 고급스러운 이미지의 스포츠웨어를 선호하였다. 반면 기능성을 중시하는 세분시장은 편안함을 추구하였고, 국내 브랜드에 긍정적인 태도를 보였으며, 단순하고 활동적인 이미지의 스포츠웨어를 선호하였다.

혜택세분화에 따른 20대 여성의 니트웨어 구매행동에 관한 연구 (Benefits Segmentation and Knitwear Purchasing Behavior)

  • 이옥희;김경희
    • 한국의류학회지
    • /
    • 제27권6호
    • /
    • pp.601-611
    • /
    • 2003
  • The main objective of this study was to investigate the relationship between benefits segmentation and knitwear purchasing behavior of college female students. A questionnaire was developed to measure benefits segmentation, knit wear purchasing behavior. The questionnaire was administered to 505 college female students in Chonbuk and Chonnam. The data was analyzed using percentage, frequency, mean, factor analysis, cluster analysis and ANOVA, Duncan multiple range test. The results of the study were as follows: The college female students were classified into four subdivisions by the cluster analysis: recreation pursuit group, fashion pursuit group, individuality pursuit group, self-improvement pursuit group on the basis of pursuit benefit factors. The knitwear purchasing motives of consumers were significantly different according to pursuit benefit subdivision. The individuality pursuit group was the highest user of mass media fashion information sources. The fashion pursuit group used purchasing experience and advice of others less than other groups. Consumers' evaluation criteria of knitwear products were significantly different depending on pursuit benefit subdivision in design and coordination, goods traits, practicality, individual expression, and external criterion. The other groups used purchasing experience and advice of others more than the fashion pursuit group.

의류제품에 대한 혜택세분화와 정보원사용 및 상점선택행동 연구 -제주지역 여성을 대상으로- (Benefit Segments of the Female Apparel Market in Cheju)

  • 고애련;홍희숙
    • 한국의류학회지
    • /
    • 제19권5호
    • /
    • pp.811-825
    • /
    • 1995
  • The purposes of the study were 1) to segment the female apparel market based on clothing benefits sought by female adualt consumer in Cheju, and 2) to develop a profile of each segment concerning lifestyle, use of information sources, perceived store attributes, store preference and demographics. The data(n=228) were collected via a questionnire from adult females of ages over 20's. Using cluster analysis on benefits sought factors, four groups were identified and labeled as 1) Economic-value oriented users of clothing(24%) : 2) Brand oriented users of clothing(14%); 3) Aesthetics/fashion oriented users of clothing(26%); 4) Easy care oriented users of clothing(36%). ANOVA and Chi-square statistics revealed significant differences among the four groups according to clothing benefits sought factors, lifestyle factors, use of information sources, store attributes perceived on store types, store-type choices, new store-type preferences and demographic variables. A profile of these groups was developed.

  • PDF

혜택세분화와 인식도에 의한 진의류 브랜드 이미지 연구(II) -인식도에 의한 브랜드 이미지 분석- (Brand Image: Analysis of Domestic Jeans Market through Benefit Segmentation and Perceptual Mapping(II))

  • 최일경;고애란
    • 한국의류학회지
    • /
    • 제19권5호
    • /
    • pp.699-712
    • /
    • 1995
  • The purpose of this study was 1) to identify the constructing factors of jeans brand image 2) to analyze the domestic jeans market using perceptual maps of three benefit segments based on stdy(I). The questionnaire consisted of brand preference, attribute of brand image and wearer image was selected from the previous studies or developed for this study. The subjects were 350 male and female university students who have purchased at least one of the nine jeans wear brand selected for the study. For statistical analysis, reliability test, factor analysis, MANOVA, and multiple regression were used. The results of this study were as follows: 1. Symbolism, quality, and economy were found out as constricting factors of brand image in the attribute dimensions, while innovative and active image were found out in the wearer image dimensions. 2. 9 Perceptual maps of attribute dimensions and 3 perceptual maps of wearer image dimensions were constructed and each ideal vector was drawn.

  • PDF