The Effects of Internet Shopping Mall Users' focus the formation factors of trust and commitment on Customer Loyalty Behavior (인터넷 쇼핑몰 신뢰형성요인과 몰입형성요인이 신뢰, 몰입, 고객충성행위에 미치는 영향)
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- Proceedings of the Korea Society for Industrial Systems Conference
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- 2006.05a
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- pp.178-193
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- 2006