• 한국항공운항학회:학술대회논문집
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• 2015.11a
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• pp.231-236
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• 2015

Ever since the permission of overseas travel by the Chinese government in 1983, the Chinese outbound travel market has been growing at an expanding rate. The Republic of Korea has been able to reap great benefits from this growth, and this has been noticeable especially in the aviation market. Chinese passengers count for 23.9% of the total passengers at Incheon International Airport (IIA), and it is no doubt Chinese passengers will remain important customers for IIA. Given the fact that China has such a huge territory and possesses a population of more than 1.3 billion, there rises the need to divide China into smaller regions. By doing so, the different thoughts Chinese passengers have, and the actions they show in terms of travel and airport service consumption according to differing regions can be figured out. With knowledge of the differences, IIA can provide different services to fit Chinese passengers from differing regions, hence increasing the total consumer value and satisfaction rate of IIA. This study has divided China into 5 different regions according to official regional recognition of China, and difference of economical, social factors, etc... With the results obtained from this study, different strategies can be implemented for the 5 regions.

• 한국항공운항학회:학술대회논문집
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• 2015.11a
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• pp.224-230
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• 2015

항공기 엔진 체계의 신뢰성과 안전성을 분석하는 것은 RAM 분석이라고 한다. RAM은 제작자가 개발한 시스템의 지속가능성 혹은 그 체계의 수명주기비용(Lice Cycle Cost)에 중대한 영향을 줄 수 있는 시스템 설계특성을 의미한다. 또한 RAM은 시스템이 개발될 당시에 의도된 임무를 수행할 수 있는 능력 혹은 임수수행을 성공할 수 있도록 담보하는 중요한 역할을 한다. RAM은 1970년대 이후 미국 군수분야에서는 군수지원성분석(LSA, Logistic Support Analysis) 과 밀접히 연계되어 활용되어 왔으며, RAM과 LSA를 통합하여 종합군수지원체계(ILS, Integrated Logistics Support)라고 부른다. 본 연구에서는 항공기 엔진에 대한 신뢰성 분석에 Weibull 분포를 활용하였다. Weibull 분포는 2개의 변수 적용에서 다음과 같이 정의된다. 변수가 그 계의 어떤 값을 나타내느냐에 따라 분포도 곡선의 특성 의미는 변수에 의존된다. 예를 들어 시험성적, 사회적 특성을 표현하는 인지도, 산업 제품의 고장이나 결함을 나타내는 고장관련 모수(변수) 등에 따라 그 특징을 나타내게 된다. 항공기 엔진의 신뢰성 분석을 통해 항공기 엔진의 수명 판단이 가능해졌으며 임무 불가능 수준의 In-Flight Shut-Down 비율이 현격히 감소됨을 확인할 수 있었다.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.22 no.4
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• pp.99-109
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• 2014

Airline and medical industry in Korea have rapidly grown since 21st century. However, air ambulance service using an aircraft has not as popular as in Japan, Europe or United States. Central government has decided to start emergency helicopter service since 2011 to transport emergency patients transported in the past by fire fighter helicopter. Unfortunately, 32 OECD countries out of 33 have operated emergency aircraft system except Korea. There are more than 25 emergency helicopters in Japan, which can operate within five minutes. Such system could save a lot of social direct or in-direct cost by saving valuable lives of Japan citizens. This paper has tried to research the perception of overseas Russian medical tourists on using Air ambulance for their medical tourism to Korea. Researching air ambulance, this paper expects to find ways to enhance both medical tourism industry and airline, business jet industry. According to research results, it was proven that tangibility of medical tourism service has a positive effect on the human factor of air ambulance. The human factor has also a significant impact on the passenger comfortableness of air ambulance. Such comfortableness increases the overall satisfaction of medical tourism.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.21 no.3
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• pp.65-77
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• 2013

A high brand reputation of a airline means the airline is preferred by passengers because of its unique services being even better than others. This is why airline's specialized services are important in that those services would create a new brand value and build up the airline's brand image, being enable to have competitive advantage over other airlines, to provide satisfied services, to have a mutual trust between passengers and the airline and to create customer's loyalty. A-Airline have been trying to give passengers a joy of flight by providing its customized and specialized cabin services out of airlnes' stereo-typed services.Therefore this paper will find out how their satisfaction of the cabin services have a positive impact on customer loyalty through brand image, brand reputation, brand identity and brand attraction. Those services would not only contribute to upgrade A-airline's corporate image but show the way to which the cabin service is heading also.

• The Korean Journal of Air & Space Law and Policy
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• v.35 no.3
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• pp.39-63
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• 2020

This paper reviews the Interpretative Guidelines on EU passenger rights regulations in the context of the developing situation with COVID-19 of EU commission. To enlighten the obscurity and to mitigate the economic impacts of the COVID-19, European Commission has published "Interpretative Guidelines on EU passenger rights regulations in the context of the developing situation with Covid-19" on March 18, 2020. The Guideline essentially aims to create a coherent system of rules to assist the passengers, industry and national authorities overall under the unprecedented circumstances across the European Union. To do so, the Guideline is drafted to cover the rights of passengers travelling by air, rail, ship or bus/coach, maritime and inland waterways, as well as the corresponding obligations for carriers. From an aviation industry focused perspective, by referencing the Regulation (EC) numbered 261/2004, the Guideline specifically applies to cancellation and delay in flights which are seen as the dark spots for the air carriers concerning potential burdens.

• Journal of Advanced Navigation Technology
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• v.23 no.5
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• pp.373-379
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• 2019

AeroMACS spectrum is a national resource internationally allocated by ITU at WRC-07. AeroMACS is an airport broadband mobile communication infrastructure based on WiMAX-based IEEE 802.16e that enables real-time video, graphics, voice, and high-speed data transmission. With the approval of ICAO's development technology standards in 2008, 50 airports in 11 countries have already completed the testing of D-TAXI or A-SMGCS technology using the AeroMACS infrastructure in 2019, starting in the United States in 2009. With many advantages in safety and convenience in terrestrial telecommunications operations, the system is becoming an area of performance improvement for airport operations in accordance with ICAO's ASBU plan. This paper examines the current status of domestic development of AeroMACS and lists service areas applicable to airlines and operators. It also seeks to promote safe and efficient next-generation airport mobile communication system services by presenting feasible partners management in the mobile area and use of aircraft communication systems for active technology development.

• Journal of Advanced Navigation Technology
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• v.27 no.3
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• pp.262-268
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• 2023

Based on the government's willingness to commercialize UAM with the goal of 2025, it is making remarkable achievements in various fields, including the development of UAM. In addition, based on the concept of UAM, it is evolving into an Advanced Air Mobility(AAM) concept that includes commercial operation between long-distance or short-range cities, cargo delivery, public services, aviation tourism, and personal/leisure aircraft. however, research on physical problems such as low-altitude operation characteristics, speed within three dimensions, and dizziness caused by external environment has yet to be found. Therefore, in this study, actual images are taken while flying at the expected altitude and speed of UAM using a helicopter, and by experiencing it to the general public using a UAM simulator equipped with VR and Motion, physical reactions such as fear and dizziness of passengers that may occur during actual UAM operation of UAM are analyzed.

• Proceedings of the Korean Information Science Society Conference
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• 2010.06d
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• pp.21-25
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• 2010

항공기반시설(공항, 기상 서비스, 항로 항행시설)에 대한 보안사고 대응을 위한 보안체계는 수립단계에서부터 착수하여 분석이 진행됨에 따라 세부적인 평가가 수행되어야하며, 시설변경이 발생하는 경우 변경된 시설에 대하여 재평가를 하여야 한다. 또한 항공기 운용과정에서 발생 가능한 각종 사고에 대한 사전 예방 및 정비를 위해서도 체계적인 보안성 평가가 필수적이다. 보안성 평가에는 계획(Plan), 활동(Do), 그리고 평가(Check), 조치(Action)업무가 네트워크 구조로 통합되어 적용되며, 과거의 사용 또는 경험에 따라 세분화된 보안성 평가 요구조건을 구분하여 적용한다. 특히 항공기반시설에 대한 보안성 입증과 안전한 운항을 보장하기 위하여 실시간 지원체계와 국가 차원에서 이를 관리하여야 한다. 이는 공공의 안전을 확보하기 위한 것으로서, 민간항공업체는 해당 법규, 표준서 및 지침 등에 따라 최소한의 보안성을 입증하여야 한다. 따라서 본 논문에서는 항공기반시설에 대한 보안사고 대응을 위한 보안체계를 위해 설정된 보안의 목표를 충족하고 있는지를 확인 평가하고, 분석 등을 고려하여 종합적인 보안성 평가기법을 적용할 수 있도록 하는 보안체계 네트워크 모델에 대해 제시하고자 한다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.7
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• pp.578-588
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• 2019

As the service industry develops, service quality, customer satisfaction, and human resource management are considered priorities in modern management to maintain a company's growth. Therefore, understanding the strategic importance of service marketing is an essential task for modern companies. This study examined the relationship between the internal service quality of employees in the organization and customer orientation through organizational effectiveness. In the case of an airline, a service can be defined as an interaction between an external customer and an internal customer service provider. This interaction significantly affects the behavior and attitude of the employees. Based on the results, empowerment has a significant influence on the internal service quality, but it has no significant effect on customer orientation. As the relationship between department and employees improved, the more confident staff showed an improved ability to perform their work. Therefore, it is important that the organizational structure and the reporting system are as concise and clear as possible to allow employees to accurately recognize the authorities and responsibilities assigned to them and have autonomy and discretion in the framework.

• Journal of Advanced Navigation Technology
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• v.28 no.1
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• pp.109-115
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• 2024

The Concept of Operations (ConOps) document issued by the Korean Government (K-UAM ConOps) for urban air mobility (UAM) services takes into account not only aviation voice communication but also the use of 4G and 5G mobile communication to support the initial phase of UAM services. This paper studies a methodology to establish communication performance requirements for UAM traffic management and presents the analyzed results for communication performance requirements. To accomplish this, the operational scenarios of UAM developmental stages outlined in the K-UAM ConOps and FAA ConOps are scrutinized, and the diverse messages that must be communicated among various stakeholders for effective UAM operations are identified. A draft of communication performance requirements is also calculated by considering packet sizes, transmission frequencies, acceptable latencies, and availability. The outcomes of this study are expected to stand as a pioneering effort in defining communication requirements for UAM services, providing a crucial foundation for future initiatives such as the design of dedicated communication networks for UAM and the determination of required frequency bandwidth.